Moore Thoughts…

New Home Retailing™

Finished Home Design™

Floor Fashion Retailing™

Moore Thoughts…

THE PROCESS

“It’s all about what the company and

employees do.”

THE EXPERIENCE

“It’s all about making the buyer happy

while they go through the process.”

THE FINISHED HOME

“It’s all about the buyer, their home, their

lifestyle and their ownership experience.”

Moore Thoughts…The Consumer and Salesperson Relationship

What do consumers think about salespeople?

What do consumers think salespeople care about?

Are consumers wrong about salespeople?

What are salespeople’s intentions today?

What do companies ask their salespeople to do?

What do salespeople think of buyers? Buyers are _ _ _ _ _.

It’s time for a change…

Moore Thoughts…

Selling the next person you talk to.

Persuading, convincing and manipulating people to buy.

Telling people what we think they want to hear to get an order.

Focused on getting orders, making sales and not the customer.

Teaching salespeople to close by closing early and often.

Teaching salespeople when they ask a closing question, the first person who talks, loses. Do you really want someone to lose?

Creating growing mistrust between consumers and salespeople.

Traditional Selling Is…

Moore Thoughts…

Making salespeople more approachable.

Finding the next person who wants your product or service.

Focusing on the ownership experience and the finished results.

Asking the buyer to be a participant in their satisfaction.

The intention to do what’s best for the buyer.

Changing the way buyers view and respond to salespeople.

Improving salespeople’s conversation and listening skills.

Making Customers Is…

Moore Thoughts…Making Customers Is…

Leading “The Sales Revolution”.

To heal the buyer and seller relationship!