Sandip Foundation’s Sandip Institute of Technology & Research Centre, Nashik

Department of Information Technology

Class: T.E.I.T. Academic Year: 2010-2011 Subject: Management Information System

Assignment Chapter 03 E-Commerce

1. What is electronic commerce? Explain various models used in e-commerce. Also explain

various resources required for setting e-commerce firm. 10

2. What is customer relationship management? Explain various phases involved in CRM. 8

3. Write challenges and trends in customer relationship management. 10

4. Write short notes on- 8

a. Electronic Payment System.

b. M-Commerce

5. Explain challenges faced by integrated e-commerce business in Indian environment. 8

6. Discuss the role of supply-chain management in any domain of your choice. 9

7. What is electronic commerce? “Most business should engage in electronic commerce on

the internet”. Do you agree or disagree with this statement? Explain your opinion. 8

8. List components of supply chain management and explain them briefly. 6

9. A business transaction is complete when the buyer makes payment against a purchase.

Explain important payment collections processes in e-commerce. 8

10. Explain functions and outcomes of integrated e-commerce business. 8

11. Explain B2B e-commerce along with its architecture. 6

12. What is e-governance? What are the requirements of e-governance? How it can be

implemented in India? 8

Mr. Tushar B. Kute (Subject Teacher)