Liaison panelrdap2016

PANEL 1: ENGAGING LIAISONSRDAP 2016: MODERATORS MARINA ZHANG; MEGAN SAPP NELSON

PRESENTERS

• Tina Griffin – Liaison to College of Pharmacy. University of Illinois Chicago

• Sara Scheib - Liaison to Actuarial Science, Biological Sciences, Chemistry, Environmental Studies, Geoscience, Mathematics, and Physics and Astronomy. University of Iowa

• Abigail Goben – Liaison to College of Dentistry. University of Illinois Chicago

• Scott Martin - Liaison to Biology and serves as Librarian for the Museum of Natural History, the Museum of Paleontology, the Museum of Zoology, the University Herbarium, and the Biological Station. University of Michigan.

CC-BY Abigail Goben RDAP 2016

Liaison Operator’s Manual

The Educator Perspective

The Trifecta

Liaisonship

Instruction

Collection

Dev.Reference

Admin/ operations

Service

Research

Plus…

DataManagement

Why are we educators?

Because showing “them” isn’t enough

They don’t get “it” anywhere else

Liaison Practice Environments

Course integrated instruction

Literature searching skills

Information literacy

Point of care decision support

Evidence based practice

Team based collaboration

Systematic review support

Specialized knowledge base

Grant support

In depth research assistance

Bridge to other campus/library support

Access to resources

Information literacy

Challenges

Generate our own clientele

Demonstrate value to our colleges and the university as a whole

Specifically contribution to student success

Balance knowledge specialization with general skills

Work is highly dependent on relationship building both internally and externally

Engaging Liaisons: Information or Communication?

Research Data Access and Preservation SummitMay 4, 2016 Atlanta, GA

Sara ScheibSciences Reference & Instruction Librarian

University of Iowa Libraries

About Iowa

• 32,150 total enrollment

• 1,585 tenured and tenure-track faculty

• 200+ majors, minors, and certificate programs

• $565 million in external funding (FY 2015)

• 2,240 grants and contracts awarded

• 27% of undergraduates are involved in research

Source: http://www.uiowa.edu/homepage/about-university

Image courtesy of Iowa Digital Library: http://digital.lib.uiowa.edu/cdm/ref/collection/ucmp/id/1399

Research Data Services – A collaborative effort

Key stakeholders:• University Libraries

• Liaison librarians

• Digital Scholarship & Publishing Studio

• Cataloging & Metadata

• Information Technology Services• Research Services

• Office of the Vice President for Research and Economic Development• Division of Sponsored Programs

• Informatics Initiative – cluster hire

Image courtesy of Iowa Digital Library: http://digital.lib.uiowa.edu/cdm/ref/collection/ucmp/id/298

Research Data Services – what we do

• Referral services for all aspects of data management• Storage• Security• Analysis

• Consulting services• Finding and accessing existing data sets• Organizing and documenting research

data• Writing data management plans• Publishing and preserving research data

• Workshops and in-class instruction

• Speakers and eventsImage source: https://www.flickr.com/photos/apes_abroad/4145100984

Reaching Liaisons and Recruiting Allies

“We have two ears and one mouth so that we can listen twice as much as we speak.” - Epictetus

• Research Data Interest Group

• LibGuide (of course!)

• Collaborative consulting

• Workshops for librarians and other service providers

• Guest speakers and public events

Research Data Interest Group

• Established in 2015

• Informal group• No formal mission or charge

• Everyone is welcome

• Active members from all stakeholder units

• Meets monthly to plan activities, discuss questions, provide updates

• Sharepoint – discussion board and document sharing

Image source: https://www.flickr.com/photos/governmentofalberta/23577007471

Research Data Services LibGuide

• http://guides.lib.uiowa.edu/data

• Point-of-need information for researchers, librarians, and other campus service providers

• Easy to update, many options for content types.

• Learning materials archive • slides

• event recordings

• tutorials

http://guides.lib.uiowa.edu/data

Collaborative Consulting

• Consulting requests come to central email address ([email protected])

• Contact subject specialist first, offer assistance

• Include subject specialists in consulting appointments

• Goals: Increase awareness of data management needs; Learn by doing.

• No need for turf wars!

mailto:[email protected]

Workshops

• Offered in Summer 2015, 4 sessions in multiple locations

• Targeted librarians and campus service providers from ITS, DSP, and other units

• Goals: Increase awareness of available resources and develop consistent message for researchers

Speakers and Events

• Acquired funding from Libraries to bring in expert speakers

• Speaker 1: Dr. Heidi Imker, Director of Research Data Service at U. Illinois – Urbana Champaign

• Speaker 2: Dr. Jeff de La Beaujardiere, Data Management Architect at NOAA

• Goals: Learn how the experts are dealing with data management issues, start a campus-wide conversation, recruit allies

Thank you!

• Sara Scheib ([email protected])

• Research Data Services (http://guides.lib.uiowa.edu/data)

mailto:[email protected]

http://guides.lib.uiowa.edu/data

EDUCATING LIAISONS IN RESEARCH DATA MANAGEMENTABIGAIL GOBEN, MLS @HEDGIELIB UNIVERSITY OF ILLINOIS AT CHICAGO

LIAISONS WON’T LEARN RDM (SO WE HEAR)


FLING RESOURCES AT THEM, RIGHT?



Photo by Abigail Goben

BACKGROUND INFORMATION


Photo By: Darren Harmon CC-BY-NC-SA

Photo By: Jurgen Appelo CC-BY

Photo By: Kim Keegan CC-BY-NC-SA

YOU, IN CONTEXT“I don’t • [meet with

undergraduates• sit on a public

service desk, • work a weekend

rotation, • teach intro to

libraries• do those “library

things” ],

I’m the DATA librarian”

• Where did your position come from?

• How engaged are you in “regular” library work?

• How specialized is everyone at YPOW?

• How have your responsibilities been presented to your coworkers?

• Have your peers gotten to stop doing anything to meet the new data management requirements?


COMMON TRAPS

Overwhelming everyone

Asking vs. Giving

Everyone must be equally proficient


Liaison Librarian Competencies

• Liaison Librarians (won’t be directly involved with supporting Data Management but will be working with faculty who may need assistance; Liaison Librarians will be expected to provide basic assistance and to refer to other expert librarians more involved in data management or other services as appropriate)

• Librarians can assist patrons in locating existing data repositories and data sets

• Includes:

• knowing that lists of data repositories exist and how to use at least one of them (e.g., http://www.re3data.org/)

• awareness of library-created resources, like libguides, related to datasets and repositories

• Be able to make an appropriate referral advanced / future skill: familiarity of the details of the scope, nature and procedures of selected repositories in liaison’s subject area

• Excludes:

• making specific recommendations about data repositories

• Librarians can assist researchers in identifying storage options for data --either subject repositories or a campus repository; appropriately know when to refer to INDIGO/local repository vs other repositories

• Includes:

• awareness of any local repositories that accept data and some sense of their collection policies

• be able to make an appropriate referral

• Excludes:

• making specific technical recommendations

• Librarians can identify metadata resources/lists for data sets

• Includes:

• knowing resources describing metadata standards for various subject areas (we need to ID such resources, include in libguides)


• Excludes:

• knowing how to encode information in any specific metadata standard

• Librarians are aware of special requirements for data in specific domains / disciplines (e.g. Medical--HIPAA; personally identifiable data in social science research, etc.)

• Includes:

• general awareness of social science and IRB standards for anonymizing data and protection of research subjects

• general awareness of restrictions around HIPAA-protected and protected health information (PHI)


• Excludes:

• providing detailed advice on specific research protocols

• Librarians can assist researchers in identifying federal, grant, or journal mandates for data access and restrictions

• Includes:

• referring patrons to appropriate funder guidelines (NIH, NSF, NEH, others) available via library resources (e.g., libguides)

• referring patrons to the DMPTool


• Excludes

• providing interpretations of funder mandates

• writing or consulting on data management plans for a researcher

• Librarians are knowledgeable of the data lifecycle process for research and can provide direction for each stage to research faculty

• Includes:

• ability to recognize and associate a patron request with a general model of the data lifecycle

• ability to associate stages of the data lifecycle with a general model of the research lifecycle


• advanced / future skill: familiarity with specific trends and issues in data management in the liaison’s subject area

• Librarians are aware of services provided by and the experts within the library

• Includes:

• awareness of the scope library services related to

• the DMPTool and data management planning

• library-based workshops

• metadata consulting

• data curation

• data repositories and research / repository matching

• help locating existing data

• knowing who the library experts are in the above service areas


• Excludes:

• being able to provide deep expertise in any of the above areas

• Librarians can refer patrons to the DMPTool

• Includes:

• ability to describe the tool and its value

• ability to provide the URL

• explain that you can log in using UIC netid / common password (via Shibboleth)


• Excludes:

• being able to demonstrate the tool in detail

• Librarians can identify services not provided by the library (i.e. high performance computing, data analysis, survey tools)

• Includes:

• be able to use a library-based resource (e.g. libguides) that directs patrons to campus services outside the library

• be able to refer any questions you’re unsure about to lib-escholarship / be able to make an appropriate referral

• Excludes:

• deep awareness of any of the specific services provided around campus

• Librarians can explain how to cite data in articles

• Includes:

• be able to identify the basic components that should be required when citing data (author, title, version, date, publisher, resource type, location)

• understand the purpose of DOIs or other persistent identifiers

• Librarians can communicate/advocate/ market the library’s role in data management to users


http://www.re3data.org/

STARTING AT THE BOTTOM


VS.

80/20


Photo by Rochelle Hartman, CC-BY Photo by Andy Maguire, CC-BY

TAILOR AND PARTNER


IF NOT TODAY, MAYBE TOMORROW


TEACH TODAY’S TEN THOUSAND

Munroe, R. “Ten Thousand.” XKCD. HTTP://XKCD.COM/1053/ CC-BY-NC


http://xkcd.com/1053/

Diving Into Data:Data Education for

U-M Librarians

Scott Martin

University of Michigan

RDAP 2016

Scope of the challenge

• U-M in 2015:– 43651 students (65% undergrads)

– 7056 faculty

• MLibrary in 2015– ~500 staff

– 61 subject liaisons

Source: http://obp.umich.edu/michigan-almanac

Data Education Working Group

• “The Data Education Working Group is charged to plan, deliver, and assess professional development training related to research data management and services for Library staff.”

• Includes members from Science, Engineering, Health Science, Arts & Humanities teams within Research unit, as well as the RDS manager and a representative from the Learning and Teaching unit

A three-pronged approach

• Data Concepts for Librarians

• Deep Dive into Data

• Advanced Data Training

Data Concepts for Librarians

• Two 2-hr workshops to cover basic concepts in data management

– File naming

– File types and data structures

– Storage and backup

– Security

– Data sharing

– Data management plans

Deep Dive methodology

• A self-directed method for subject liaisons to begin exploring the data landscape of a particular discipline– Stakeholder requirements

– Repositories

– Metadata standards

– Subject-specific data literature

– Disciplinary culture

• Taught via sample disciplines: attendees work through the methodology for a given subject

Advanced Data Training

• Stand-alone workshops to address specific topics in research data

– Surveys of disciplinary groupings

– Introductions to specialized services

– Approaches and best practices

• Organized by Data Education WG members, but designed and taught by other Library staff

Sample Advanced Data workshops

• Arts and Humanities Data

• Metadata for Research Data

• Qualitative Data in the Social Sciences

• Text Mining

• Data Management Plan Consultation

• International Data

• Faculty Data Interviews

Assessing our performance

• Feedback surveys after individual workshops

• Master log of attendees

– As of 4/15/16: About 200 staff have attended 36 sessions, averaging about 3 sessions per participant (637 participations total)

• Occasional group surveys

What’s ahead

• Upcoming report from Data Information Literacy Task Force

• Building up to a formal campus-wide launch of Research Data Services in September

• Conversations with our Design Lab librarian about educational and engagement opportunities beyond the one-shot workshop

• Leveraging campus involvement in Software/Data Carpentry education

To read more

• Martin and Oehrli, “Diving into Data: Developing Data Fluency for Librarians”In: Ragains and Wood (eds.), The New Information Literacy Instruction (Rowman & Littlefield, 2015)

• Preprint available in Deep Blue: http://hdl.handle.net/2027.42/117590

Relationship Building

https://goo.gl/ewIArW

Attitude

Do You Believe?

Partners?

Capable and smart?

Have value?

Have potential?

Plenty of work for everyone?

Willing to learn from them (as much as you want them to learn from you)?

Communication

Reach out?

Talking to them about their work

Celebrate their non-DM successes

Listening to their concerns and recalibrating

Allowing dissent and disagreement to your ideas

Consistent communication

Actions

Enable their Success?

Working within their context?

Accept their boundaries?

Promoting them and referring to them?

Connecting them to opportunities?

Providing options for growth?

Helping them and allowing learning through mistakes?

Recommended reading

Multipliersby Liz Wiseman

Winning with Peopleby John Maxwell