Learning analytics interventions should always be mediated by a human being

Humans vs Machines: Learning analytics interventions should always be mediated by a human being For machines: Richard Palmer, Tribal For humans: Sheila MacNeill, Glasgow Caledonian University

> >Slide Humans vs Machines2

DebateWe believe that >Learning analytics interventions should always be

mediated by a human being

Disclaimer: The opinions expressed by the presenters are not the view of their organisation

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The machineThe machine will argue they can use learning analytics to provide timely and effective interventions to students improving their chances of achieving better qualifications. Machines don’t forget or get sick; learning analytics is more accurate and not prejudiced; evidence for automated interventionsRichard Palmer

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Learning analytics interventions should always be mediated by a human being>What does an intervention look like?>Why automate?>The problems with people>Is intervention too hard for machines?

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What does an intervention look like?>Does not have to be traditional meeting/conversation>Based on data about what interventions work in

similar situations>Email, SMS or other electronic communication

methods>Suggest areas of focus or additional resources

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> >Slide

Why automate?

> Delivering lectures, seminars and tutorials> Developing and implementing new

methods of teaching to reflect changes in research

> Designing, preparing and developing teaching materials

> Assessing students' coursework> Setting and marking examinations> Supporting students through a pastoral or

advisory role> Undertaking personal research projects

and actively contributing to the institution's research profile

> Writing up research and preparing it for publication

> Supervising students' research activities

Time and resources> Completing continuous professional

development (CPD) and participating in staff training activities

> Carrying out administrative tasks related to the department, such as student admissions, induction programmes and involvement in committees and boards

> Managing and supervising staff - at a senior level this may include the role of head of department

> Representing the institution at professional conferences and seminars, and contributing to these as necessary

> Establishing collaborative links outside the university with industrial, commercial and public organisations02/05/20

23Humans vs Machines6


Why automate?

>Leaning Analytics knows when high risk times occur>Can monitor the behavior of students in real time>Can offer advice and guidance at the time when it is

most needed

Timeliness

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The problems with people>People get stressed or busy>People get ill or other jobs>People have bias, both conscious and unconscious

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BiasWho believes that they have no bias between black people and white people?

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BiasWho believes that they have no bias between thin people and fat people?

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Bias

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Is intervention too hard for machines?>Pharmacist>Driver>Poker champion>Comet lander>Cancer diagnosis

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Is intervention too hard for machines?>Pharmacist -> University California, San Francisco>Driver -> Google self driving cards>Poker champion -> Libratus>Comet lander -> Rosetta and Philae>Cancer diagnosis -> IBM Watson>Judging personality -> O.C.E.A.N analysis

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> >Slide

jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

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Humans vs Machines14 > >

Richard Palmer

[email protected]

Learning analytics interventions should always be mediated by a human being

Slide

http://www.jisc.ac.uk/


The HumanThe human will argue although machines can make predictions they will never be 100% accurate; only a person can factor personal circumstances; automated interventions could be demotivating; automated interventions are not ethical.Sheila MacNeill

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Humans vs Machines16

It is the supreme art of the teacher to awaken joy in creative expression and knowledgeAlbert Einstein

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Every student can learn, just not on the same day or in the same wayGeorge Evans

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Questions

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The voteWe believe that >Learning analytics interventions should always be

mediated by a human being

For (the humans) orAgainst (i.e. machines are better)

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Paul BaileySenior Co-design [email protected]

> >Slide

Education

Learning analytics interventions should always be mediated by a human being