Know your

Body Language

The fact is…

Most of the people are

wasting their energy in

showing what they are

not & hiding what

actually they are.

Did you know…?

“…oral communication

carry less than 35 percent

of the social meaning of

the situation, while more

than 65 percent is carried

on the non-verbal band.”

Body Language:

Bodily mannerisms,

postures, and facial

expressions that can be

interpreted as unconsciously

communicating somebody's

feelings or psychological

state. –Encarta E-dictionary

Non-verbal aspects:Non-verbal communication is

concerned with:

Body movements – Kinesics

Space – Proxemics

Vocal features – Paralinguistic

features

Kinesics:

Personal Appearance:

Postures:

Gesture:

Facial Expression:

Eye Contact:

Proxemics: No. Space zone Distance Relation

01 INTIMATE One & a half feet

Members of family, lovers, spouses,

relatives & parents

02 PERSONAL One & a half feet to 4 feet

Close friends, colleagues, peers

03 SOCIAL 4 feet to 12 feet

Social events (sitting-sitting –sitting -

standing)

04 PUBLIC 12 feet to 30 feet

Formal events (public speakers)

Paralinguistic:Volume:

Pace/Rate:

Pitch:

Pauses:

Articulation:

The kinds of receiver…

Auditory Receiver

Visual Receiver

Kinesthetic Receiver

Power is in your hands:

Palm: Submissive dogs reveal their bellies, humans show their palms.

Palm up: Non threatening.

Palm down: Authority.

Pointed finger: ‘Do it or else!’

Creates negative

feelings in most

listeners.

6 of the most common Lying

Gestures:

The Mouth Cover

The nose touch / itch

The Eye Rub

The Ear Grab

The Neck Scratch/Collar pull

Finger-in-the-Mouth

References: The Definitive Book of Body

Language Allan & Barbara Pease [Manjul Publishing House]

Why Men Lie and Women Cry Allan & Barbara Pease [Manjul Publishing House]

Technical Communication:

Principles and Practice

Meenakshi Raman, Sangeeta Sharma [OUP]