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Body Language
Content
WHAT IS BODY LANGUAGE?
UNDERSTANDING BODY LANGUAGE
EFFECTIVE USE OF BODY LANGUAGE
THE IMPORTANCE OF BODY LANGUAGE
SOME INFORMATION ABOUT SINGAPORE
BODY LANGUAGE IN SINGAPORE
What is Body Language?
What is Body Language?• Body language is a form of mental and
physical ability of human non-verbal communication.
• It consist of body posture, gestures, facial expressions, and eye movements.
• Humans send and interpret such signals almost entirely subconsciously.
• We frequently communicate both bodily and verbally and an estimated 70% of what we communicate may be nonverbal.
• Nonverbal language is an even bigger category, which includes things like tone of voice.
• Body language may provide clues as to the attitude or state of mind of a person
• For example, it may indicate aggression, attentiveness, boredom, relaxed state, pleasure and amusement.
Understanding Body Language
The technique of "reading" people is used frequently. For example, the idea of mirroring body language to put people at ease is commonly used during interview situations.Body language can show feelings to other people, which works in return for other people.People who show their body language to you can reveal their feelings and meanings.
Effective Use of Body language
Mind the body talk
Be careful with the handshake
Establish good Eye contact
Communicate at the level of the person before you
We must be ourselves
Graceful Movements and Confident posture improve the atmosphere at the workplace
The importance of body language
• Anybody remember when George H W Bush tried to signal ‘peace’ during a visit to Australia in the 90s by giving a huge crowd the time-honored two-fingered salute? Though he didn’t know it at the time, he was actually telling the whole crowd to go screw themselves - and all because he made the seemingly innocuous error that his palm was facing inwards instead of outwards.
The Importance of Body Language
• Psychologists believe non-verbal
communication reveals more than the words we speak.
• The ability to understand the body language helps in our connections to others and enables us to make the communication more effective.
The Importance of Body Language
Body language can play five roles.
1. It can affirm and testify what we are saying.
2. It can communicate a contradiction.3. Body language is very effective
substitution to verbal communication. Our eyes can communicate a lot.
4. Body language can further enhance the impact of verbal communication. In case, tapping the back of a person in addition to verbal acclamation can work wonder.
5. It is an important tool for accenting a message. For example, pounding the table during verbal communication can accent the message.
The Importance of Body Language
• In a relationship, body language is hugely important. Understanding the body language enable to understand the feeling and emotions of the other. A body language matching with verbal language raises the trust level.
• We should improve our eye contact, facial expression, voice tone, posture and gesture, touch, sound, tone and intensity and you will find a dramatic improvement in your social and personal relationships.
SINGAPORE
Singapore Flag Meaning
The red represents universal
brotherhood and equality of
man and the white stands
for purity and virtue. The
crescent moon, symbolizes
the young nation of
Singapore on the rise and
the five stars represent the
country's ideals of
democracy, peace, progress,
justice and equality.
GEOGRAPHYConsists of 63 islands23% of land is natural forests and Nature preserves North of equator
POPULATION
• 5.3 million people in 2012– 3.64 million of them were citizens and
permanent residents• Second most densely populated
independent country
LANDMARKSRaffles Hotel Sultan
Mosque New Parliament House
St. Andrews Cathedral The National Theatre
A view of the Causeway
CULTURE• Mixture of Chinese, Malay, Indian, and
European immigrants• 4 official languages – English, Chinese, Malay, Tamil
• Generally allows religious freedom–Muslim, Buddhism, Christianity,
Hinduism– Jehovah's Witness is banned due to
opposition of National Service
Body Language in Singapore
Greetings and Introductions Singaporeans generally shake their hands when
they are first introduced to a person.
Men and women usually greet each other with
handshake.
When making introductions for the first time and in
formal meetings you should always use the
person's title and family or personal name.
Greetings and Introductions
Greeting customs vary according to age, ethnicity,
and situation.
Malays greet with the salaam: two people bring right
palms together, as if to shake hands, and then
slide them apart; each person then touches the palm
to his or her heart.
Greetings and Introductions
Handshaking is the most common form of greeting in
Singapore, although this may depends on the
ethnic origin of the person you are greeting. For
instance, Muslim (Malay) men will shake hands, but
women may not.
The traditional greeting of Salaam, placing the right
hand over the heart, is more common.
Greetings and Introductions
Ethnic male and female Chinese and Indians will also
shake hands, but Chinese will shake hands with
the opposite sex, whereas ethnic Indians will not.
It is best to see if a female will offer her hand first.
If you are really unsure of what to do, a simple bow
will suffice.
Singaporeans show great respect for elders.
Similar to most of the Asian cultures, it is very
important for you to establish your credibility.
If possible you can have someone in your
home/office at Singapore to introduce so that
your credentials could be emphasized.
Greetings and Introductions
Never touch, hug or kiss a person of the
opposite sex at a business meeting. Unlike in the
West, this could be misinterpreted! Mostly the
written salutations are in the western style like
"Dear Mr. Robin".
Greetings and Introductions
Due to the ethnic and religious diversity of
Singapore, using the correct name and titles can become
complex.
The best course of action is to allow your counterpart
to introduce him or herself, and if it is still not clear you
can politely ask how they should be addressed.
Greetings and Introductions
• Singaporeans may bow slightly as they shake your
hand.
• Many Westerners are generally taller than
Singaporeans, so it would be polite to give a
small bow. A slight bow for Chinese or older people is
polite.
Eye Contact• You should not get
offended if a Singaporean does not look into your eyes in a meeting. The eyes are cast down or away as a sign of respect and politeness especially if you are a senior or have a higher status.
Rude gestures in Singapore
Point somebody with index finger
Public Affection
Showing bottom of feet
Tap forehead with index finger
Acceptable gestures in Singapore
Bowing
Handshake
Sitting with legs crossed
Wait for woman to extend hand
first
Shake hands with everyone present
(including children)
Unacceptable gestures in Singapore
Smile
Maintain eye contact
Touching others
Firmhandshake
Posture Care should be taken while
crossing legs: the sole of the foot should never be pointed out or inadvertently shown to other people.
Posture
• When you are standing and talking to someone, do not put your hands on your hips since this signifies anger.
Touching
In general, Singaporeans are not demonstrative about touching members of the opposite sex. It is virtually unheard of to hug or even put an arm around someone in the workplace.
Touching
It is socially acceptable, however, for men to walk arm in arm on the street and for girls to hold hands.
Gestures
Head
• Head should not be touched in the Singaporean culture as it is believed that head is the home of the soul.
Feet • The foot is
considered the lowest part of the body.
• Feet are considered to be dirty for touching any object.
• The foot should never be used to point at someone
Finger • A finger to the forehead means
crazy in Singapore
Finger • The raised middle finger is an obscene
sign in Singapore. It is considered the ultimate insult to a person. It can lead to fights and trouble.
Thumbs Up
• A rude and offensive gesture
Thumbs Down
It is the indication of something that is bad or something that you dont approve of. It also indicates that something or someone has failed. Thumbs down sign is not used as often as the tumbs up sign.
Stop Hand Gesture
• It would mean that one is trying to 'hail' someone's attention like a waiter or asking for permission to speak.
Hand gestures• What are Hand Gestures?
Hand gestures are a way of communicating with others and conveying your feelings. These gestures are most helpful when one is speaking to someone with no language in common. The meanings of hand gestures in different cultures may translate into different things.
The Dog Call
• •
It is indication of death.
Clenched Fist
• A clenched fist will surely land you into a fist fight.
Rasing Hand
• Raise your hand to get someone's attention.
• Hitting your fist into your other cupped hand; this is an obscene gesture.
• Waving a forefinger to get someone’s attention. X
• Beckon someone by extending your hand, palm down, and fluttering your fingers.
• Cover your mouth with your hand when you yawn.
• It is considered rude to blow your nose or clear your throat in public.
• Since most Malays are Muslims, be aware of specific behaviors that would offend them. For instance, only use your right hand to shake hands or hand things to people, since the left hand is considered unclean.