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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/expressmonorail/2760562460/ Michael Stephens, PhD | Assistant Professor San Jose State University SLIS http://slisweb.sjsu.edu http://tametheweb.com @mstephens7 Learning Everywhere: The Transformative Power of Hyperlinked Libraries Alaska Library Association 2015

Keynote – Learning Everywhere - Alaska Lib. Assoc

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Page 1: Keynote – Learning Everywhere - Alaska Lib. Assoc

Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/expressmonorail/2760562460/

Michael Stephens, PhD | Assistant ProfessorSan Jose State University SLIS

http://slisweb.sjsu.eduhttp://tametheweb.com

@mstephens7

Learning Everywhere: The Transformative Power of

Hyperlinked Libraries

Alaska Library Association 2015

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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http://www.flickr.com/photos/gsfc/6760135001

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/62457680@N00/89879407/

Libraries are changing.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/62457680@N00/89879407/

Library technology is changing.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/62457680@N00/89879407/

How do we move forward?

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

There is much greater opportunity to bring service to wherever potential users of library service happen to be.

Michael Buckland

http://sunsite.berkeley.edu/Literature/Library/Redesigning/html.html

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Any sufficiently advanced technology is indistinguishable from magic.

http://en.wikipedia.org/wiki/Clarke's_three_laws http://www.flickr.com/photos/expressmonorail/2760562460/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/takomabibelot/2311719869/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/plenty/3360322975/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/flightlessxbird365/3740808686

Current Challenges

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Public Perception

http://www.flickr.com/photos/thespeak/122660947/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Affordable Connectivity

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/tracy_olson/61056391

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Archaic rules.

http://www.flickr.com/photos/darwinbell/406208791/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Outdated Policies

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Books? Reading?

http://www.flickr.com/photos/polvero/3425248707/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

“Everytime people really like something, we

get rid of it.”

http://www.flickr.com/photos/smoovey/3297533849/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

We’ve always done it this way.

http://lj.libraryjournal.com/2014/10/opinion/michael-stephens/always-doesnt-live-here-anymore-office-hours/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

I want to replace all librarians with tech people with great customer service skills and teaching ability. I want the library to have its own genius bar.”

http://librarian-shaming.tumblr.com/image/68672130972

http://lj.libraryjournal.com/2014/03/opinion/michael-stephens/a-genius-idea-office-hours/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/flightlessxbird365/3740808686

Current Thinking

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Transparency

http://www.flickr.com/photos/93896575@N00/698692268

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The Library is Transparent

http://www.flickr.com/photos/mdumlao98/237755557/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

The Transparent Library has no secrets.

http://www.libraryjournal.com/article/CA6429283.html

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/metrosis/66642106/

Conversation is king.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

The Transparent Library focuses on user-driven policy not driving users away.

http://www.libraryjournal.com/article/CA6529403.html

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Radical Trust

http://www.flickr.com/photos/murdocke/4179429347

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/flightlessxbird365/3740808686

Current Challenges

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Technology

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/chrisheuer/352270858/

Understand Technolust

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/ndm007/510980765/

Technostress

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http://www.flickr.com/photos/margaretv/2766359549

Techno- divorce

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/svenwerk/107267802

Technoshame

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Techno-hesitation

http://www.flickr.com/photos/bluejeff/3116763658/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/ericcastro/525199388/

Techno-banality

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/shikasta/30604809/

Technophobia

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/vgm8383/2553812390

Techno-siege

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Techno-isolation

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Techno-integration

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

As Much Chaos as We Can Stand

http://www.flickr.com/photos/spykster/6221799231/

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Traditionalist Approval

://www.flickr.com/photos/takomabibelot/470745512

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Negotiated Transaction

http://www.flickr.com/photos/vokakvklim/4522285839/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

As Much Chaos as We Can Stand

http://www.flickr.com/photos/spykster/6221799231/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/iblee/2627365040

What can we do?

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

What does this evolving library look like?

http://www.flickr.com/photos/iblee/2626545603

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://upload.wikimedia.org/wikipedia/commons/d/d2/Internet_map_1024.jpg

The Hyperlinked

Library

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/scampion/2792352899/

What is the new normal?

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/62457680@N00/89879407/

A new landscape of learning and experiencein the library.

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Learning

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/wrichard/3743686850/

Formal

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Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Informalhttp://www.flickr.com/photos/mclibdotnet/2876371210/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0Books and Butchers

Unexpected

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http://www.flickr.com/photos/stephenpoff/3091258409

Curiosity

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Learning in theWarehouse

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Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/circulating/273246262/

New ways...

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/jenny-pics/5661879987

A New Generation of Learners

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/jenny-pics/5661879987

An opportunity to share and offer access.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/wrichard/3743686850/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/byebyeempire/32412783/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

“For many people, cell phones have become an extension of themselves, fully incorporated into the rhythm of their lives.”

http://pewinternet.org/Reports/2013/Cell-Activities.aspx

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Casey Ceb’s New Yorker article “The Pointlessness

of Unplugging.”

http://www.newyorker.com/online/blogs/culture/2014/03/the-pointlessness-of-unplugging.html

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Unplugging “suggests that the selves we are online aren’t authentic, and that the relationships that we forge in digital spaces aren’t meaningful. This is odd, because some of our closest friends and most significant professional connections are people we’ve only ever met on the Internet.”

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“I want to take away the iPad and send them outside. They are not in the moment.”

http://lj.libraryjournal.com/2014/06/opinion/michael-stephens/in-the-moment-office-hours

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danah boyd notes that “most teens are not compelled by gadgetry as such—they are compelled by friendship. The gadgets are interesting to them primarily as a means to a social end.”

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The Learner’s Experience?

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People expect to be able to work, learn, and study whenever and wherever they want to.

http://www.nmc.org/publications/horizon-report-2012-higher-ed-edition

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Learning Everywhere

http://lj.libraryjournal.com/2012/04/opinion/michael-stephens/learning-everywhere-office-hours/

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What happens to learning when we move from the stable infrastructure of the twentieth century to the fluid infrastructure of the twenty-first century....?”

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“...it is a platform to share and network imaginations.”

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“The world is changing faster than ever and our skill sets have a shorter life.”

Thomas & Brown

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“Play is the basis for cultivating imagination and innovation.” Thomas & Brown

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Hyperlinked library services are born from the constant, positive, and purposeful adaptation to change that is based on thoughtful planning and grounded in the mission of libraries.

http://tametheweb.com/2014/07/16/serving-the-user-when-and-where-they-are-hyperlinked-libraries/

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Hyperlinks are people too.

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The library helps people make sense of the world.

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TransliteracyMetaliteracy

Digital Literacies

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Trans-media Navigation

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Life Literacies

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“….just the general human interaction with

information.”

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Lifelong Learning

http://www.flickr.com/photos/lawrence_evil/145786038/

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Lifelong learning goes hand in hand with life literacy.

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It starts with us.

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Learning Everywhere

http://lj.libraryjournal.com/2012/04/opinion/michael-stephens/learning-everywhere-office-hours/

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http://www.flickr.com/photos/expressmonorail/2760562460/

“DIY” Learning

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Creation Culture

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://blogs.skokielibrary.info/medialab/2011/01/05/my-familys-history/

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http://www.flickr.com/photos/tarabrown/8200499325/

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Detroit Public Library Hype Makerspace

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http://www.flickr.com/photos/expressmonorail/2760562460/

Mobile Learning

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The Hyperlinked Library offers collections & access anywhere.

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http://www.flickr.com/photos/darwinbell/3196413626/

The mobile device will be the primary connection tool to the internetfor most people in the world in 2020.

http://www.pewinternet.org/Reports/2008/The-Future-of-the-Internet-III.aspx

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http://mashable.com/2012/10/12/cellphone-worldwide/

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http://hbr.org/2013/01/how-people-really-use-mobile/ar/1

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http://www.flickr.com/photos/21953562@N07/6604028849/

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Unique collections

http://www.flickr.com/photos/rogersmith/2561732838/

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http://www.flickr.com/photos/expressmonorail/2760562460/

Connected Learning

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The Hyperlinked Library gives users a way to learn & connect.

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MOOCs

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xMOOC

cMOOChttp://moocnewsandreviews.com/ultimate-guide-to-xmoocs-and-cmoocso/

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xMOOChttp://moocnewsandreviews.com/ultimate-guide-to-xmoocs-and-cmoocso/

http://www.flickr.com/photos/thowi/277264851

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cMOOChttp://moocnewsandreviews.com/ultimate-guide-to-xmoocs-and-cmoocso/

http://www.flickr.com/photos/cogdog/6459243417

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Play

http://www.flickr.com/photos/danorbit/1814156778

We can make sense of things via experimentation.

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We explore our reactions to ideas by blogging.

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Connected Learning

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A Shared Purpose

http://henryjenkins.org/2012/03/connected_learning_a_new_parad.html

Learning about the Hyperlinked Library

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Production Centered

http://henryjenkins.org/2012/03/connected_learning_a_new_parad.html

Assignments are practical artifacts, such as a technology plan,

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Openly Networked

http://henryjenkins.org/2012/03/connected_learning_a_new_parad.html

Open and live on the Web

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Total Enrolled Participants: 363!

310

53

15% completed the ! requirements for! the certificate!

Certificates Awarded

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76% of survey respondents indicated that they felt successful.

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Takeaways• Ideas: They learned about new ideas, new

knowledge, new trends.

• Networking: They discovered they can learn, collaborate, discuss and exchange ideas with others in evolving networks and beyond - many gained new connections beyond their own library environment

• Self: They gained insights about themselves: personal reflection, learning style, professional practice, etc

• Renewed outlook: they gained inspiration, energy and excitement about the field.

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Learning Everywhere

http://lj.libraryjournal.com/2012/04/opinion/michael-stephens/learning-everywhere-office-hours/

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How do we start?

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Learning to Learn

http://lj.libraryjournal.com/2013/06/opinion/michael-stephens/learning-to-learn-office-hours/

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Learning can be playful, self-directed and connected.

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Image: http://www.flickr.com/photos/aaronschmidt/281619803

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http://plcmclearning.blogspot.com/

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http://www.slq.qld.gov.au/services/learning/looking

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Jan, Mylee & Kathryn

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http://internet-map.net/#3-133.7047237286027-114.06984334946307

Personal Learning Networks

(PLN)

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What are you doing?

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What are you LEARNING?

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The Hyperlinked Librarian builds a thriving, evolving PLN...sharing & participating.

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This is continuous learning.

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It starts with us: take control of your

own professional development.

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https://www.flickr.com/photos/aussiegall/8293718542

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Then we teach everyone….

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http://www.flickr.com/photos/gsfc/6760135001

...how to make sense of the world…

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The Learning Organization grows their own.

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“…we foster the aspirations of potential members of the

profession…”

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Infinite Learning

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The Library as Classroom

http://www.flickr.com/photos/clearlyambiguous/82776199

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“Where imaginations play, learning happens...”

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http://is.jrc.ec.europa.eu/pages/EAP/SCALECCR.html

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Learning by creating.

Learning by exploring.

Learning by playing.

Peer to peer collaboration

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Emotional intelligence

Innovation management

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http://chronicle.com/blognetwork/theubiquitouslibrarian/2014/02/12/do-libraries-need-a-user-manifesto-policies-that-inspire-rather-than-prohibit/

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http://onebutton.psu.edu

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http://www.thedigitalshift.com/2014/08/hardware-2/penn-states-one-button-studios-now-used-4500-times-per-year/

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http://www.flickr.com/photos/tookie/183503927/

Great potential

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Associations & consortia offers & support more LIS large scale, global learning.

#lisMOOC

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A library offers its users online and in person courses with content from community experts.

#libLOOC

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Librarians support learners in our spaces and online as they create and connect.

#itswhatwedo

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http://www.flickr.com/photos/tookie/183503927/

Great realities

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Open lab art classes in our new "Create, Connect, Collaborate" space…

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0https://twitter.com/NiogaTweets/status/443107802009976832/photo/1

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http://www.flickr.com/photos/malbooth/10149435523

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• \

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http://www.lapl.org/cohs

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http://www.slq.qld.gov.au/services/learning/looking

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Ellen Carrlee. Juneau, AK.

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http://www.flickr.com/photos/christchurchcitylibraries/3187581564/

What about us?

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Guide

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http://www.flickr.com/photos/njla/3305050545

Access Provider

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Creator

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Instructor

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http://www.flickr.com/photos/gsfc/6760135001

Connector

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http://www.flickr.com/photos/stephenpoff/3091258409

Learner

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Across all types of libraries, the librarian as community learning connector might support learners on platforms that offer endless opportunities.

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It’s a call to arms to continue thinking strategically about our spaces, our services, and learning.

http://lj.libraryjournal.com/2014/03/opinion/michael-stephens/a-genius-idea-office-hours/

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http://www.flickr.com/photos/christchurchcitylibraries/3187581564/

The key?

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Thoughtful Advocates & Reflective Pracitioners

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It starts with us.

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http://lj.libraryjournal.com/2015/02/opinion/michael-stephens/whats-your-pitch-office-hours/

What’s your pitch?

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http://www.flickr.com/photos/vgm8383/2381791019

Reflective practice

http://lj.libraryjournal.com/2014/01/opinion/michael-stephens/reflective-practice-office-hours/

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Technology with Heart

http://www.flickr.com/photos/22545434@N00/470892327/

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The Hyperlinked Library uses technology to engage the heart, mind & spirit.

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open-mindedness, responsibility

wholeheartedness

http://lj.libraryjournal.com/2015/01/opinion/michael-stephens/actions-and-answers-office-hours/

John Dewey Reflective Action

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“We must never forget that the human heart is at the center of the technological maze...”

-Stephen Barnes

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Only humans can create/curate the stories, the interactions, the user experiences that make up the hyperlinked library.

https://mooc.hyperlib.sjsu.edu/lessonslearned/2013/10/10/22/

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http://www.jocolibrary.org/about/staff

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http://www.jocolibrary.org/about/staff

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https://multcolib.org/my-librarian

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….less professional self-questioning, less redefining of the profession, and more firm, outward-facing action performed with an open mind and heart.

http://lj.libraryjournal.com/2015/01/opinion/michael-stephens/actions-and-answers-office-hours/

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http://www.flickr.com/photos/cogdog/5048384101/

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JOY

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What next?

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http://www.flickr.com/photos/maurizio_l/3477330734/

The future?

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http://www.flickr.com/photos/gsfc/6760135001

Worldwide Classroom

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http://www.flickr.com/photos/gsfc/6760135001

Communications technology continues to change and connectthe world.

This is desired and leveraged.

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http://www.flickr.com/photos/darwinbell/3196413626/

Mobile technology access will be ubiquitous. Our “world” travels with us. Libraries & librarians are present and available everywhere we go.

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http://www.flickr.com/photos/dokdelft/5283163908

The library is a community hub. Flexible, open and connected. Meeting place. Anything space.

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Helping users create, curate and share their own digital content/creations/story is the norm.

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The library uses the latest technology to make strong connections: between individuals, groups and the world. Knowledge flows. Planning is human-centered.

http://www.flickr.com/photos/22545434@N00/470892327/

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http://www.flickr.com/photos/paulwatson/4148536/

Opportunities to learn spread from the central hub - to everywhere!

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What now?

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https://www.flickr.com/photos/qisur/4351196974

Chaos

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http://www.flickr.com/photos/tonivc/2283676770/

Make time for exploration & learning

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http://www.flickr.com/photos/tonivc/2283676770/

Give time for exploration & learning

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Image: http://www.flickr.com/photos/aaronschmidt/281619803

Learn always

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Watch the horizon.http://www.flickr.com/photos/kruggg6/99414638

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http://www.flickr.com/photos/smb_flickr/2319127301/

Break down barriers.

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Value EVERYONE

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http://lj.libraryjournal.com/2015/02/opinion/michael-stephens/whats-your-pitch-office-hours/

Be vocal.

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\

BeKind

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Be Human

http://www.flickr.com/photos/81787495@N00/59415205/

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Know it’s okay to fail.

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Invite them in.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Take risks

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/tookie/183503927/

Be creative

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/pea_green/293802058

Bring your Heart with You

http://tametheweb.com/2008/04/26/meme-passion-quilt-or-what-i-want-for-new-librarians/

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/darwinbell/470473931/

Focus on the heart.

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Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Michael Stephens, PhD | Assistant ProfessorSan Jose State University SLIS

http://slisweb.sjsu.eduhttp://tametheweb.com

@mstephens7

Thank you!