Interpreted from “Good to Great and the Social Sectors”

by Jim Collins

Good To Great (for US schools):

How the CSBO leads for Greatness.

ASBO InternationalPhoenix 2012

Introductions

Erin Green Past President ASBO International Director of Business, Greendale School District erin.green@greendale.k12.wi.us

Mike English CEO & President, Forecast5 Analytics, Inc. menglish@forecast5analytics.com

ASBO InternationalPhoenix 2012

Great organizations What differentiates great organizations?

Good, not Great

Good, not Great Good, not Great

Good to Great

Inflection Point

Outputs of Greatness For the Social Sector

1. Delivers superior performance

2. Makes a distinctive impact

3. Achieves lasting endurance

Delivering Superior Performance How do we build a “data-based” case for

superior performance beyond just test scores?

Should we focus more on outcomes?

Our high school graduation rate is 85%...But, only 61% graduate from college.

Quantitative vs. qualitative◦ What is the community expectation or mandate?

Finding the right peer group for benchmark comparisons◦ Geographic, enrollment, budgetary, educational

priority, economic, etc. Alignment of strategic and financial goals

◦ Can we reduce the gap through effective planning?

Measuring Success

Contributions of the CSBO

What is the role of the CSBO in terms of

Outputs of Greatness?

What are the potential differentiators in the

business office to allow a Good to Great

inflection?

The essence of the Hedgehog Concept is to attain piercing clarity about how to produce the best long term results.

In order, to attain and sustain Greatness, maximum focus needs to be placed on activities and process at the union point of the three circles

Hedgehog Concept in the Social Sector

What are you deeply

passionate about?

What drives your resource

engine?

What you can be the best in the world at?

1. How does focusing on what we do best tie directly to our resource engine?

2. How does our resource engine directly reinforce what we can do best?

How does the Business Office contribute?

What are you deeply

passionate about?

What drives your

resource engine?

What you can be the best in the world at?

The Flywheel: Building Momentum

What are you deeply

passionate about?

What drives your

resource engine?

What you can be the best in the world at?

Success

Support

Commitment

Consistency

Transparency

Promote your successes

Build a financial brand for your district

Open an on-going dialogue with your

stakeholders…including the business

community

The Flywheel: Building Momentum

Building a Great “Financial Brand” Strong business offices have built a

“financial brand” over the course of decades.◦ Consistently excellent◦ High integrity with transparency◦ Data Driven

Command of the data Actionable use of the data

Questions… How does data impact the potential

effectiveness of the business office? How can the business office gain a greater

command of the data?◦ What are the trends in data accessibility?

Positives and negatives◦ What data should I focus on?

What moves the needle? What can I do very well?

Data driven organizations

Analytics – The 3 Big Questions

How are we doing?Why is thisour situation?

What does our future look like?

Business Intelligence Business Analytics

Data visualization – “seeing the story”

How am I spending?

How am I budgeting? Using technology to accelerate insight and

increase the usefulness of the data

Salaries and benefits planning Personnel

costs – the main driver!◦ Salary

survey◦ Salary map◦ Salary vs

experience

How am I forecasting? Scenario

analysis

Decision bands

Consistent 5 year planning

The CSBO and data… How are you

building your district’s financial brand?

Are you commanding data so that you are building sustainable resources?

What are you deeply

passionate about?

What drives your

resource engine?

What you can be the best in the world at?

The CSBO: contributing to the inflection

Good, not Great

Good, not Great Good, not Great

Good to Great

Inflection Point