MANAGEMENT

TOPIC :

IS YOUR COURSE INSTRUCTOR A MANAGER DISCUSS IN TERMS OF

MANAGERIAL FUNCTIONS MANAGERIAL ROLES AND SKILLS

Group Members

Shaheryar Ansari Navin Kumar Usama Noor

Instructor :MA’AM SARAH QAZI

Introduction to Organization• A CPLC stand for Citizens-Police Liaison Committee is

established by the Governor of Sind on March 17 1990. The main purpose to establish this organization is to control the crime rate in city zone wise

• They all work under one chief Mr. Ahmed Chinoy,• In this organization CPLC staff and Police Officer work

together. • Citizen can report all type of crime for e.g. SnatchingMissingmurder etc.

Introduction of MANAGER

• Our manger name is JUNAID ANSARI.• He is serving for CPLC since last ten years.• He is inspector of Police and playing a role of

middle line manager.• His job is to lead, organize, plan and control the

employees work under his supervision.• When the complainer come for report first line

manager listen make the case file and forwarded it to middle manager then investigation starts and through the clues in case they solve the case.

Instructor as A manager • A manager’s work is to regulate the activities of the

institute he is appointed for.• He also is responsible to look after the office affairs.• Being a manager of CPLC, MR.Ansari’s foremost duty is that

his workers are loyal and serve the office with all their heart and soul.

• He, being a manager, supervise the members so that they may be of this concern that there is an actual manger looking upon on them so they do their work without any dishonesty.

• Looking upon all the work is also one of his duties.

Instructor as A Middle Line Manager • Middle line manager’s task is to receive the data from the

first line manager and make it reach to the top manager of CPLC.

• Motivates and assists first-line managers to achieve organizational objectives

• Communicates upward, by offering suggestions and feedback to the top manager

• Involved in the day-to-day working of the company (CPLC). • Provide valuable information to top managers to help

improve the organization's bottom line.

Efficiency Or EffectivenessCPLC have implement the crime and criminal tracking

network and systems (CCTNS), towards enhancing outcomes in crime investigation, tracking of criminals, and enhancing the efficiency and effectiveness of CPLC departments.

Features of CCTNS :Maintain databases on crime and criminals in digital formEffectively meet the challenges of crime Maintenance of public order

Management functions

Planning:

• In order to bring peace CPLC have set some goals and have planned out ways that leads us to those goals.

the policing of the area crime and disorder

reduction

Organizing:

• CPLC organize the tasks and all in such a way that we may easily be able to achieve the goals we have set.

Management functions

Leading: It is a manager’s duty to

lead their staff so that the people working there may perform their duties with loyalty.

Keeping in their mind that their job is to provide security to the people and bring peace in the city.

Controlling: CPLC’s security system

has set up cameras all over the city 24/7 monitoring keep an eye upon

whatever is happing in the city

Managers roles

Interpersonal roles• interpersonal role allow for

more effective conflict resolution among public and even colleagues for better performance

• Police officers need to ensure that they interact and communicate with the public in the best way

Informational roles• CPLC have technology that

ease their most vexing problem

• Police are information dependent and CPLC helps them.Source :

Public CCTV recordings

Managers roles

• Decisional roles :

• The only purpose to make decision is to bring peace in the city by helping police department and that is what we do by informing the situation of the area through Keeping eye on CCTV cameras !

Manager skills

Human Skills :ability to work with other people individually and in groupsassisting the lower-level managerAll managers deal with people, these skills are

equally important to all levels of management. Managers with good human skills get the best out of their people. They know how to communicate, motivate, lead, and inspire enthusiasm and trust.