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01/03/15
Unleash the Spark of Innovation with
Jugaad!A One-Day Workshop
Session 5:
Organizing For Innovation at Your Workplace
Marketing myopia
Industry is a customer satisfying process not a goods producing process.
It is important therefore how you define and innovate your business.
Innovation provides the means to cure marketing myopia
01/03/15
Innovationcan take many different forms
http://www.innovarsity.com/intro/innovation_systemic_brief.html
Making Innovation Work
01/03/15
Making Innovation Work
To manage change successfully, we can look for ways to apply
3 levers of business model innovation
and
3 levers of technology innovation.
So there are 6 levers of innovation that you can use!
01/03/15
The 6 Levers of Innovation
Enabling TechnologiesTarget Customer
Process TechnologiesSupply Chain
Product and ServicesValue Proposition
TechnologyInnovation
Business ModelInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Nano - a car for Rs. 1 lakh
Value Proposition
Business ModelInnovation
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Supply Chain
Delivering a pizza in under 30 minutes
Business ModelInnovation
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Target Customer
Scooter for women
Business ModelInnovation
01/03/15
Making Innovation Work
Camera on a cellphone
Product and Services
TechnologyInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
ATMs for cash payment
Process Technology
TechnologyInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
Email delivery platforms
Enabling technology
TechnologyInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
6. Enabling Technologies Email delivery platforms
5. Process Technogies ATMs for cash payment
4. Product or service Camera on a cellphone
3. Target Customer Scooter for women
2. Supply Chain Delivering a pizza in under 30 minutes
1. Value Proposition Nano - a car for Rs. 1 lakh
Business Model Innovation
Technology Innovation
01/03/15
The 6 Levers of Innovation
Enabling TechnologiesTarget Customer
Process TechnologiesSupply Chain
Product and ServicesValue Proposition
TechnologyInnovation
Business ModelInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
01/03/15
Making Innovation Work
6 Levers of Innovation in the Automobile Industry
01/03/15
The 6 Levers of Innovation
Enabling TechnologiesTarget Customer
Process TechnologiesSupply Chain
Product and ServicesValue Proposition
TechnologyInnovation
Business ModelInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Value Proposition
Business ModelInnovation
How many elements can be innovated?
01/03/15
Making Innovation WorkBusiness Innovation
Value Proposition
Value Elements
http://www.emic-bg.org/files/CarInnovation2015_engl.pdf
How many elements can be innovated?
Cost Elements
01/03/15
Making Innovation WorkValue Proposition
http://www.emic-bg.org/files/CarInnovation2015_engl.pdf
01/03/15
Making Innovation WorkValue Proposition
How many elements can be innovated?
http://www.emic-bg.org/files/CarInnovation2015_engl.pdf
01/03/15
Making Innovation WorkValue Proposition
How many elements can be innovated?
http://www.frost.com/prod/servlet/cpo/211794206
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Supply Chain
Business ModelInnovation
http://www.wholesaleweldingsupplies.ie/
Innovate on any supply chain element
01/03/15
Making Innovation Work
http://bit.ly/1qEACtl
Innovate on any supply chain element
01/03/15
Making Innovation Work
http://bit.ly/1qEACtl
Innovate on any supply chain element
01/03/15
Making Innovation Work
http://www.ceasiamag.com/article/rfid-tag-track-trace/2800
Innovate on any supply chain element
01/03/15
Making Innovation Work
http://www.ceasiamag.com/article/rfid-tag-track-trace/2800
Innovate on any supply chain element
BMW relies on an RFID system for automated identification of cable harnesses –
from delivery to to installation.
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Target Customer
Business ModelInnovation
Target emerging customer segments
01/03/15
Making Innovation Work
TargetCustomerSegments
Emergence of Megacities
Benefits
• Easy switching between relaxation and driving positions
• Emphasis on passenger entertainment and information systems
• Automation of stop-and-go traffic situations
• Concealment of passengers from outside viewers
• Protection of passengers from attacks • Effective smog protection and air
conditioning • Nearly zero emissions
http://www.emic-bg.org/files/CarInnovation2015_engl.pdf
01/03/15
Making Innovation Work
TargetCustomerSegments
Cars for an aging population
Benefits
• Ergonomically designed boarding, loading and seating solutions
• Visual aids for better night and rain vision
• Easy-to-use functions even for complicated devices
• Timeless design features• Speed and special attention
recommendation displays • Side and rear-view cameras • Customized mobility services
http://www.emic-bg.org/files/CarInnovation2015_engl.pdf
01/03/15
Making Innovation Work
Introduce new product/service ideas
Product and Services
TechnologyInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
Making Innovation Work
Safety & Security
Ford’s Futuristic Safety System Steers Away From Hazards
Technology Innovation Products/Services
http://gajitz.com/fords-futuristic-safety-system-steers-away-from-hazards/
Introduce new product/service ideas
01/03/15
Making Innovation WorkTechnology Innovation
Products/Services
http://gajitz.com/fords-futuristic-safety-system-steers-away-from-hazards/
Introduce new product/service ideas
01/03/15
Making Innovation Work
Adapt new process technology
Process Technology
TechnologyInnovation
01/03/15
Making Innovation WorkTechnology Innovation
Process Technology
Collaborative robots, or “cobots,” now work with humans to make operations run more smoothly.
http://www.autoalliance.org/auto-innovation/advanced-technologies
01/03/15
Making Innovation Work
Enabling technology
TechnologyInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
Create new delivery platforms
01/03/15
Making Innovation WorkTechnology Innovation
Enabling Technology
ConnectedCars
http://www.autoalliance.org/auto-innovation/advanced-technologies
Cars may soon be “talking” to each other using smartV2V wireless communications.
Video of BASF Bike Re-imagined
01/03/15
References Making Innovation
Work How to Manage It, Measure
It, and Profit from It
Tony Davila, Marc J. Epstein, and Robert Shelton
Making Innovation Work
01/03/15
Making Innovation Work
References Tilt Shifting Your Strategy From
Products to Consumers
By Niraj Dawar Harvard Business
Review Press
01/03/15
The 6 Levers of Innovation
Target Customer
Supply Chain
Value Proposition
Ourideas
Business ModelInnovation
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
The 6 Levers of Innovation
Enabling Technologies
Process Technologies
Product and Services
TechnologyInnovation
Ourideas
Source: Making Innovation Work (Davila, Epstein, Shelton)
01/03/15
01/03/15
Innovation –Processes &ToolsMaking Innovation Work
• The 4 Types of Innovation
01/03/15
Making Innovation Work
There are essentially 4 types of innovation
Incremental
Semi-Radical (2)
Radical
With business or technology innovation, they form a 2 X 2 matrix!
01/03/15
Semi-RadicalLittle change: T
Major change: BM
Source: Making Innovation Work (Davila, Epstein, Shelton)
The Innovation Framework: 4 types of innovation are possible
Making Innovation Work
TechnologyInnovation
Business Model Innovation
Semi-RadicalLittle change: BMMajor change: T
RadicalMajor change: T
Major change: BM
IncrementalLittle change: T
Little change: BM
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Incremental innovations are a way to squeeze out as much value as possible from existing products or services without making significant changes or major investments.
Cell-phones (Nokia etc) constantly adding features to the basic model.
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Semi-radical innovation involves substantial change to either the business model or technology – but not to both.
Shopper’s Stop – supermarket business model applied to retailing.
Major change in business model.Little change in technology.
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
Semi-radical innovation involves substantial change to either the business model or technology – but not to both.
Optical disks or CDs distributed bythe same market channels.
Major change in technology.Little change in business model.
01/03/15
Making Innovation Work
Source: Making Innovation Work (Davila, Epstein, Shelton)
A radical innovation is a significant change that simultaneously affects both the business model and the technology.
DTH: Satellite impacting cable TV operators
Pen Drives : Flash techsold as gifts in shops
01/03/15
Semi-RadicalLittle change: T
Major change: BM
Disruptive Innovation
Making Innovation Work
TechnologyInnovation
Business Model Innovation
Semi-RadicalLittle change: BMMajor change: T
RadicalMajor change: T
Major change: BM
IncrementalLittle change: T
Little change: BM
HBR - Video on Disruptive Innovation
Source: https://www.youtube.com/watch?v=mbPiAzzGap0