Gamification in Training

By: Sharon Spencer, Alice Yang, Lillian Arredondo

Objectives

● What is gamification and why it important for training?

● How is gamification being used in training and who is

using it?

● What should we expect to see in the future?

http://www.youtube.com/watch?v=eYcpOtO0BK4

...the integration of game mechanics into non-game

environment or context to increase audience engagement,

loyalty, and fun...

What is Gamification?

Why is Gamification Important to Training?

● Millennials are entering the workforce.

● Social media makes gamification efficient

● Gamification of education

Pros● Focus on what people need to

DO, not what they need to KNOW

● Design experience, not information

● Immediate feedback cycle● Engagement due to rewards and

recognition

Pros and Cons of Gamification

Cons● May lack strategic connection● May be more expensive● May create tension if too

competitive● Still not same as the actual work

environment

Who Uses Gamification in Training Today?

Cisco Systems - The Cisco Mind Share Gamehttps://learningnetwork.cisco.com/docs/DOC-3820

Hilton Garden Inn - Ultimate Team Playhttp://kp.rue.comwww.joystiq.com/screenshots/hilton-garden-inn-ultimate-team-play#!slide=795348

U.S. Department of Justice - Incident Commanderhttp://www.gizmag.com/go/6121/picture/26801/

http://www.smartbuilder.com/elearning-examples/process-training

Examples of Gamification

1. Exposition that defines a pretend situation2. Sequence of goal-oriented activities3. Surprising challenges as the sequence unfolds4. Consequences at each turn5. Rewards obtained through competence, intuition, persistence or luck6. Competition for rewards7. Punishment for failures8. Rules that govern play9. Limited duration of play10. A conclusion that resolves the situation

http://itforum.coe.uga.edu/paper123/Interactive_Games_for_Business_Training.pdf

10 Essential Pieces to Gamification

Points to Keep in Mind About Training Games

● Always make sure your training game fits the needs of your company● Keep in mind who your audience is

○ Current and new employees● Cost vs. Value

○ In the end, figure out your return on investment● Make sure to include tech support● Keep evaluating and updating

● By 2015, more than 50% of businesses that manage innovation processes will use gamification

● The gamification market is predicted to grow to 2.6 Billion by 2016 !● Gamification will not only be used for training but will also be used in every

aspect we can think of - commerce,education,healthcare etc.

Gamification in the Future

Expectations

● There will be a LOT of bad gamification-It will be “exploitationware” to simply squeeze more out of the worker

● Gamification can take competitiveness to a whole new level between co-workers

● It is important to create the right environment for a game to succeed. -You need to know the behavioral patterns and demographics of your workers -Knowing the right type of rewards to use in the game

Challenges

● In this day and age, technology is the motivating force that drives employee training

● Gamification in the workplace is fun whilst the employee is learning and being engaged

● Gamification can instill company values and policies in the process● It encourages behavior and has measurable feedback● Gamification in training can save money and time for the company

Conclusion