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How app monetization is different from what we have learned from the web? Andrei Dementjev COO, Fortumo

How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

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Many casual and social game developers have moved to mobile, but since the economics of mobile and web are very different not all of these transitions have been successful. While helping companies like Rovio, Digital Chocolate, Badoo and many others find their monetization strategy on mobile, we have distinguished key factors that developers should change in their monetization strategies while moving to mobile. Andrei Demenjev is sharing these key points so you can learn from and avoid the mistakes made by early adopters of the mobile platform.

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Page 1: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

How app monetization is different from what we have learned from the web?

Andrei DementjevCOO, Fortumo

Page 2: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

Page 3: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

New smartphone sales in Q2 2011

Every second smartphone sold is running Android.

Android 43%

Symbian 22%

iOS 18%

RIM 12%

Bada 2% Microsoft 2% Others 1%

Page 4: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

Smartphones in US (July 2011, comScore mobilens)

iOS and BlackBerry are installed on 49% of US smartphones

Google42%

Apple 27%

RIM 22%

Microsoft 6%

Symbian 2%

Other1%

Page 5: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

App store revenues in 2010

82.70%

7.70%

4.90% 4.70%

Nearly 83% of app store revenues are made on iOS.

Page 6: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

 Glu Mobile: Android Revenues make only 1/10 of iOS revenues

Challenge: Why develop for other platforms if iOS is making most of the revenues?

Page 7: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

iOS has the highest level of competition

by Distimo 

Page 8: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Platforms

Rovio Angry Birds:

Android revenue = iOS revenue

Answer:Every platform can bring you money

Keywords:competition, experience, expertise, strategy

Page 9: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Going Global

Challenge: Developers are only aiming at established and rich markets like US and Western Europe

Page 10: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Going global

Android sales in 2011

40% of smartphones are sold in Asia-Pacific

Page 11: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Smartphones vs Feature phones

America: 29% vs Asia 70% vs EMEA 31%

Page 12: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Global reach

Answer:You should have a monetization strategy for every region. Asia Pacific USA Western Europe Middle East Latin America Eastern Europe CIS Africa

Page 13: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

App stores

Page 14: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

App stores

Challenge: Developers are ignoring alternative app stores

Page 15: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

App stores

Alternative stores: Opera Mobile App

Store GetJar Appia (Pocketgear) AndAppStore Handango OnlyAndroid Insyde Market Amazon App Store SlideME Appoke YAAM

Regional stores:

Andronavi (Japan) Wandoujia (China) Appchina (China) Fasmicro App

Store (Africa) HiAPK (China)

Operator stores: Vodafone Live! OrangeWorld O2 Active

Manufacturer stores: HTC Market

Samsung Apps LG smartWorld Shop4Apps

(Motorola)

and many more..

..2 000 000 000 downloads on

GetJar only

Page 16: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Premium vs Freemium

Challenge:Developers rely on premium distribution models.

Page 17: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Premium vs freemium

Percentage of free apps:

Android Marketplace

Windows Phone Marketplace

BlackBerry App World

Nokia Ovi Store

Apple App Store

0% 10% 20% 30% 40% 50% 60%

Page 18: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Premium vs freemium

Why Premium is bad? App stores are full of low quality apps App purchase is an investment Cultural differences Weak and non effective billing solutions Free competitors Limited distribution options Piracy

Page 19: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Premium vs freemium

Why Freemium is good? More downloads Target long tail (just like offers) People are used with free apps Ability to adjust to different ability to pay Better global reach More distribution options Lower dependence from app stores Piracy

Page 20: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Premium vs freemium

75% of top 100 grossing iOS apps are games

65% of them are freemium

Answer:Avoid selling your gamesand use Freemium models!

Page 21: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Earn money from free games

Mobile adsOffers In-game purchasesSponsorships and special deals

Page 22: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Mobile ads

$15 billion in 2011.

Page 23: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Mobile ads

Challenge:Mobile ads makes my game slow and ugly.

Answer:Do it smart!

What's critical: Ad coverage Respect low-end devices Try different advertisers Think about UI and design Place ads on loading screens

Page 24: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Mobile offers

A great way to monetize non-paying users.

Page 25: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Mobile offers

Pros: great for monetizing non paying users global reach

Cons: be careful with what you offer you may be promoting competitors don't overload your game by offers don't replace payments with offers!

Page 26: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

What can be sold? virtual credits extra levels trial version activation extra features personalization banner-free version (weak)

Page 27: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Consumable goods (virtual credits) 68% of in-app purchases

Page 28: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Developers are using ineffective payment methods

Page 29: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

In-app payment methods:

App store billing (Google checkout) – mostly credit card based,

high store margins.

Mobile operator billing (direct billing, premium sms) – good

coverage and conversion rates, low revenue shares.

Credit cards (Visa, Mastercard) – bad coverage, high revenue

shares, kills conversion rate.

Paypal – works in limited number of the countries

Prepaid cards, kiosks and vouchers – low conversion rates

Direct debit and others...

Page 30: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

or

AnswerAnalyze your user base and select the most suitable payment method and additional methods if needed.

Page 31: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Bad user experience during payment flow

vs

Page 32: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

In-app payment is impulsive Every new screen kills conversion by

10-15% Customers are not yet familiar with

mobile purchases Payment should look secure

Answer: Golden rules of in-app payment: the user should reach to the payment with a maximum of 3 clicks.

Page 33: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Developers don’t benefit from ingame promotion.

Holidays discounts

Achievement based bonuses

Limited time offers

Exclusive items and gifts

Page 34: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Answer: Active promotion of ingame purchases increases the revenues by 30%!

Page 35: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Developers ignore small details.• Currency

• Localization

• Terms and conditions

• Operator/billing provider logos (+ 15% conversion)

• Helpdesk and customer care

• Track user reviews and comments

• A/B testing

Page 36: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Answer: Make your payment flow perfect!

Page 37: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Wrong game balance

Game is too difficult => they leave before buying

Game is too easy => they don’t need to buy Too few free levels => they are not yet addicted Too many free levels => they had enough

Answer:Develop the perfect balance for introducing paid content.

Page 38: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Wrong pricing policy

$2 in USA $2 in China

Answer:Adjust the prices according to purchasing power.

Page 39: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

In-app purchases

Challenge: Lack of offline mode support.

According to Localytics, 15% of mobile apps are launched while offline .

Answer:Your game should be prepared to work and monetize while offline.

Page 40: How app monetization is different from what we have learned from the web - Andrei Dementjev - Fortumo

Thank you!Спасибо!

Andrei [email protected]: andrei.dementjev