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The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
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Harriet HounsellDivisional Registrar, John
Lewis
79,000 Partners
Charitable giving £10.9m
JL Branches – 29 ‘At home’ – 6 Contact Centres – 2
Waitrose Branches– 277 Petrol filling stations – 14 Welcome
breaks - 16
2012 Bonus 14%
Gross Sales - £8.7bn
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The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power.
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A better way of doing business
What is it like in practice?