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Golden Gate University 08.22.12 SF Remodel Project - Phase 7: Master Planning & Programming Board of Trustees Facilities Subcommittee and Steering Committee Joint Meeting Friday, August 24, 12

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Golden Gate University

08.22.12SF Remodel Project - Phase 7: Master Planning & ProgrammingBoard of Trustees Facilities Subcommittee and Steering Committee Joint Meeting

Friday, August 24, 12

Page 2: Ggu board presentation 08 21-12 copy

MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

proprietary and confidential

August 22nd Meeting AgendaBoard of Trustees Facilities Subcommittee and Steering Committee Joint Meeting

2

II. Strategic Guidance ReviewIII. Status Report

• Preliminary Needs Analysis and Options• Obstacles and Challenges Encountered• Recommended Solutions• Financial and Space Implications• Next Steps and Timelines

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proprietary and confidential

Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

SF Remodel Project - Phase 7: Master Planning & ProgrammingProject Scope

3

• Assess the current and future program and facility needs of Golden Gate University• Advise on the state of existing

infrastructure• Provide direction for the conceptual

programming and design development for the upcoming phases of construction

• Assist in the school’s efforts to foster a superior environment for its students, faculty, and staff

Scope

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

SF Remodel Project - Phase 7: Master Planning & ProgrammingOverall Project Objectives

4

Friday, August 24, 12

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Strategic Guidance ReviewGuiding Principles Summary

5

• Design for the future faculty, staff, and students of GGU• Enhance and celebrate the unique specialization of GGU on Law, Taxation, Accounting, and Business

education• Acknowledge and provide for the distinct needs of each and every student group/program cluster:

Brand and Identity

Technology and Relationships

• Maintain technology as an integral element of the learning environment• Engage in an inquiry about the relevancy of the “work anywhere” concept for GGU faculty, staff, and

administration and the “learn anywhere” concept for GGU students

• Leverage the excellent physical location of GGU to maximize student attraction and retention • Understand and define pedagogical and operational goals and priorities; then use them to answer

questions about physical space

Physical Space

Above all else, focus on the needs of the students.

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Strategic Guidance ReviewBoundaries Summary

6

• Where possible, reduce costs

• Campus must be urban and proximate to Embarcadero and Montgomery BART and Muni stations, and the Transbay Terminal

• Programmatic needs must be accommodated within current building envelopes

• Design space for flexibility, shared use, and a feeling of openness and transparency while accommodating the need for confidentiality

• Enable the facilities to accommodate a variable range of faculty, staff, and students

• Provide classrooms to accommodate a range of class sizes (50 - 80 for lecture classes, an average of 22 for most, and as small as 10 for seminars)

• Maintain diversity of student population

• Provide space for adjunct faculty

• Remain true to the criterion established in the San Francisco Remodel Plan Phases 1 through 10

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

proprietary and confidential

GGU Scope: Phase 7 - Master Planning & Programming, Objectives 1-6

7

DISCOVERY ASSESSMENT STRATEGY PLANNING & DESIGN

PROTOTYPE & TESTING IMPLEMENTATION

Measure current conditions, refine assignments, and establish baseline

Identify opportunities and associated benefits based on analytic framework

Define programmatic and spatial initiatives required to achieve goal

Develop content specific initiatives identified in Strategic Master Plan

Test critical components of program/design solution and refine

Implement project(s) according to scope, schedule and budget parameters

Institutional & Strategic Goals

Project Goals & Measures

Data Review

Data Collection

Database Development

Audit Assets & Program Conditions

Usage & Capacity

Performance

Best Practices

Qualitative Impacts

Opportunity Areas

Common Conditions

Master Planning

User Programs

Planning & Design Concepts

Processes &Procedures

Renderings & Documentation

Communication Tools

Relationships & Adjacencies

Planning Alternatives

Facility Strategy

Image & Identity

Standards & Prototypes

Scenario Modeling

1 2 3 4 5 6

Scale

Procure

Construct

Furnish & Equip

Evaluate

Refine

Repeat

User Interface

New Systems

Test Functional Space Criteria

Performance Metrics

Technology Integration

Equipment Testing

Facility Utilization and Needs Analysis

1

Facility Infrastructure and Systems Assessment &

Building Engineering Report2

Database Development and Deployment4DPro

University Library Conceptual Programming and Design

Development

4

Admin. and Support Areas

Conceptual Programming

5 Institutional Master

Plan Update3

FEB. - JUNE

APRIL - JULY

JUNE - AUG.

SEPT - NOV.

2012 SCHEDULE

Ongoing and interwoven stakeholder engagement & facilitation

Law Skills Conceptual

Programming 6

Overall Progress since last update• Launched community-wide survey,

analyzed results• Developed ideal future conceptual

organizational model• Held focus-group meetings with key

groups, such as the Deans and the staff involved with student services

• Made significant progress on all objectives

TODAY

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Preliminary Needs AnalysisSummary Findings

8

• Significant latent capacity in the instructional space inventory

• Absence of central “student commons” space

• Current facility organization by school and program creates inefficient use of space and lack of flexibility

• University Library: high proportion of existing space is allocated to books, significant demand for study space

• Libraries and lounges most important student spaces

• Law School: need for specialized space to support the Litigation Program and general lawyering skills to remain competitive

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Recapturing Latent Instructional SpaceIn Spring 2012, classrooms were used an average of 19.6 hours per week (of 98 available) for instruction.

ROOM

HO

UR

S

536 Mission St 40 Jessie St

B P 1 2 3 4 5 6FLOOR 5

48 hours

98 hours

- PLUS Room Use: 117.8 hours/week- Law Room Use: 409.7 hours/week- Business Use: 452.5 hours/week- Total Weekly Room Use: 980 hours/week

19.6 AVG

5

10

15

20

25

30

35

40

45

50

55

60

65

70

B-5

P-90

1331

2203

2201

2321

2202

2310

3214

3209

3201

3208

3211

3216

3203

3200

3320

3205

3316

3317

3321

3323

3324

4200

4225

4212

4220

4203

4206

4208

4214

4227

4216

4218

5210

5203

5205

5216

5200

5207

5224

5215

5222

5212

5310

5311

5309

5312

6224

6209

6211

6208

6203 526

546

9

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Recapturing Latent Instructional SpacePeak use in Spring 2012 occurred Monday - Thursday around 7pm.

Util

izat

ion

- Peak usage only during evening hours (approx. 2 hrs/day)- At peak, total utilization of instructional spaces is still below 75%- Balanced load during day hours, approx. 25% utilization

MondayTuesdayWednesdayThursdayFridaySaturdaySunday

0.25

0.50

0.75

1.00

Hour8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

10

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Recapturing Latent Instructional SpaceDuring Spring 2012, classrooms were occupied at around 50% of capacity during instructional use.

ROOM

SEAT

S

536 Mission St 40 Jessie St

B P 1 2 3 4 5 6FLOOR 5

ROOM CAPACITY

AVERAGE OCCUPANCY

10

20

30

40

50

60

70

80

90

100

B-5

P-90

1331

2203

2202

2201

2321

2310

3201

3208

3214

3203

3211

3216

3200

3316

3321

3324

3317

3323

3205

3320

3209

4203

4200

4225

4227

4206

4214

4216

4220

4208

4212

4218

5207

5224

5210

5310

5215

5203

5200

5212

5311

5309

5312

5216

5222

5205

6224

6208

6211

6209

6203 526

546

At Capacity: 26.8 SF/StudentActual: 48.5 SF/Student

At Capacity: 25.5 SF/StudentActual: 32.7 SF/Student

At Capacity: 25.5 SF/StudentActual: 72.8 SF/Student

- Average capacity SF/Student is 27.3 SF/Student- Average enrolled SF/Student is approximately 58.9 SF/Student

11

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

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Recapturing Latent Instructional SpaceThere exists a latent capacity in instructional spaces equivalent to 106,948 “seat in use” hours per week.

46.3%

30 hrs/wk

20 hrs/wk

48 hrs/wk

98 hrs/wk

4,901 WEEKLY ‘SEAT IN USE’ HOURS

INCLUDES ELS, RENTALS, EVENTS, SETUP CURRENT - OTHER4,901 of Available

CURRENT - CLASSES+ 17,801

80%

AVAILABLE+ 106,948

OCCUPANCY

UTI

LIZA

TIO

N

INVENTORY

CURRENT - OTHER

17,081 WEEKLY ‘SEAT IN USE’ HOURS

GGU INSTRUCTIONAL CLASSES

CURRENT - CLASSES

500 WEEKLY ‘SEAT IN USE’ HOURSCONFERENCE ROOMS & COMPUTER LABS

ADDITIONAL INVENTORY

124,029 WEEKLY ‘SEAT IN USE’ HOURS

GGU FACILITY BEST PRACTICE

60,749 WEEKLY ‘SEAT IN USE’ HOURS

GGU CURRICULAR BEST PRACTICE

12

• Recapture underutilized and underoccupied classroom space for other uses.

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Qualitative Investigation: GGU Survey 1 Initial FindingsOverview

13

GGU Survey 1: June 2012• Two weeks in June• Faculty, Staff, and Student respondents• Around 400 total respondents

GGU Survey 2: Mid-September 2012 Content Areas• Office inventory & utilization patterns• Classrooms preferences & pedagogical approaches• Deeper dive into student feedback

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University Library

Classrooms

Student lounges

Law Library

Café

Lobbies

N/A

Computer lab

Bookstore

Plaza

<3*

0% 19% 38% 56% 75%

18%

1%

2%

2%

2%

7%

6%

9%

12%

12%

28%

MKTHINK

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Student Survey ResponsesWhat are your top 3 most frequented places at GGU?

14

*less than 3 respondents for other choicesN = 213

GGU Summer Survey (6/4/12-6/15/12)

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Faculty/Staff Survey ResponsesWhat are your top 3 most frequented places at GGU?

15

Office

Café

Classrooms

University Library

Law Library

Plaza

Lobbies

ASOB Offices

N/A

Computer lab

<3*

0% 19% 38% 56% 75%

36%

2%

2%

2%

2%

3%

3%

5%

4%

6%

37%

*less than 3 respondents for other choicesN = 196

GGU Summer Survey (6/4/12-6/15/12)

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Student Survey ResponsesIn what type of space do you work most effectively?

16

N = 196

Totally quiet in a private space (e.g., carrels)

Totally quiet in a community-oriented space (e.g., reading room, library)

Some ambient noise in a private space (e.g., cubicle, playing music in your private space)

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways)

Buzzing noise and action in a community-oriented space (e.g., Café)

Other

0% 19% 38% 56% 75%

5%

4%

12%

19%

33%

27%

GGU Summer Survey (6/4/12-6/15/12)

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Faculty/Staff Survey ResponsesIn what type of space do you work most effectively?

17

N = 213

Totally quiet in a private space (e.g., office)

Totally quiet in a community-oriented space (e.g., conference room, library)

Some ambient noise in a private space (e.g., cubicle, playing music in your private space)

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways)

Buzzing noise and action in a community-oriented space (e.g., Café)

Other

0% 19% 38% 56% 75%

5%

1%

2%

28%

8%

61%

GGU Summer Survey (6/4/12-6/15/12)

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Law Library

University Library

Student lounges

Lobbies

Classroom

Other

0% 7% 14% 21% 28% 35%

16%

7%

10%

12%

20%

2%

5%

1%

2%

6%

0%

19%

MKTHINK

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Student Survey ResponsesWhat is the most important space to you at GGU?

18

N = 213

Law

Ageno School of Business, School of Tax & Accounting,

Undergraduate

• computer lab, cafe, plaza

GGU Summer Survey (6/4/12-6/15/12)

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Office

University Library

N/A

Classrooms

Plaza

Student Lounges

Café

Law Library

Lobbies

Other

0% 15% 30% 45% 60% 75%

15%

2%

1%

5%

3%

3%

6%

6%

7%

30%

5%

2%

3%

1%

0%

1%

1%

1%

1%

11%

MKTHINK

proprietary and confidential

Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Faculty/Staff Survey ResponsesWhat is the most important space to you at GGU?

19

N = 196

• conference rooms, computer lab

Law

Ageno School of Business, School of Tax & Accounting,

Undergraduate

GGU Summer Survey (6/4/12-6/15/12)

Friday, August 24, 12

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Student Survey ResponsesWhat space on campus allows you to be the most productive while working?

20

N = 213

University Library

Law Library

Classroom

N/A

Student lounges

Lobbies

Other

0% 7% 14% 21% 28% 35%

4%

5%

5%

8%

10%

2%

33%

2%

2%

2%

2%

2%

22%

0%

Law

Ageno School of Business, School of Tax & Accounting,

Undergraduate

• computer lab, cafe

GGU Summer Survey (6/4/12-6/15/12)

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Office

N/A

University Library

Conference Room

Law Library

Other

0% 15% 30% 45% 60% 75%

8%

1%

4%

7%

7%

49%

1%

3%

0%

0%

1%

21%

MKTHINK

proprietary and confidential

Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Faculty/Staff Survey ResponsesWhat space on campus allows you to be the most productive while working?

21

N = 196

• computer lab

Law

Ageno School of Business, School of Tax & Accounting,

Undergraduate

GGU Summer Survey (6/4/12-6/15/12)

Friday, August 24, 12

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Student Survey ResponsesTop 3 Restaurants, Businesses, & Outdoor Spaces

22

No36%

Yes64%

Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Portico Restaurant

Neetos

Chipotle

0% 3% 5% 8% 10%

7%

7%

10%

Walgreens

7 Eleven

Chase Bank

0% 10% 20% 30% 40%

6%

6%

32%

Chase Building Plaza

536 Mission entrance

Yerba Buena Gardens

0% 4% 8% 11% 15%

9%

9%

14%

Rest

aura

nts

Busi

ness

esO

utdo

or S

pace

s

N = 213

GGU Summer Survey (6/4/12-6/15/12)

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Chipotle

Starbucks

Peet's Coffee

0% 3% 7% 10% 13%

7%

10%

13%No

21%

Yes79%

MKTHINK

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

GGU Faculty/Staff Survey ResponsesTop 3 Restaurants, Businesses, & Outdoor Spaces

23

Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Walgreens

Patrick & Co.

Alexander Book Co.

0% 10% 20% 30% 40%

4%

6%

32%

555 Mission rooftop garden

Yerba Buena Gardens

Chase Building Plaza

0% 5% 9% 14% 18%

10%

14%

17%

Rest

aura

nts

Busi

ness

esO

utdo

or S

pace

s

N = 196

GGU Summer Survey (6/4/12-6/15/12)

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Existing Conditions Report: Conceptual Organization ModelHow space uses are organized today

24

GOLDEN GATE UNIVERSITY CONCEPTUAL ORGANIZATIONAL MODEL

4/10/12 DRAFT

GOLDEN GATE UNIVERSITY

P

1

2 3

4

5

6

B

MLaw

LibraryUni.

Library

SBALaw: Dean’s

Offices

Law: Faculty Offices

Law: Faculty Center

BusinessServices &Facilities

ETS

SeminarRooms

Schoolof Law

Schoolof Law

Classrooms

Classrooms

SGA

UndergraduatePrograms

LectureHalls

Ageno Schoolof Business

Law: Faculty Offices

PLUS

Classrooms

School ofAccounting School of

Taxation

ClassroomsAuditoriums

ELS

StudentLounge

President

V.P. ofAcademic

Affairs

CyberCampus

Classrooms

Commons

Bookstore

StudentLounge

Interview

Center for Academic and Professional

Services

Office ofStudent Affairs

Marketing andCommunications

Uni. Advancement

and Alumni Services

Law Career ServicesLaw Clinics

Riley Conference

Room

KoretTerrace

536 Mission40 Jessie

FinanceHuman

ResourcesPlanning,

Resources,& Analysis

C.F.O.

Customer Service

AdmissionsRegistrar

Student Financial ServicesRecruitment

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Future Conceptual Organization Model DevelopmentCreating central identity-forming space, eliminating redundancy

25

Layers of Activity School Focus

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Conceptual Organizational Model: In Progress

2

Book Storage

Instruction

Quiet/Scheduled

Study

Instruction

Instruction

InteractionDining (Café)

HubBook

Browsing

WellnessRelaxation

Law Library Staff

Library Staff

Learning Support

Staff

Law Student Services

Law Faculty

UNIVERSITY LIBRARY

LAW LIBRARYCasual Study

(loud, informal)

Bookstore

Informal“Drop-In” Meeting

Casual Study (loud, informal)

Law Faculty Lounge

SBA /Law

Lounge

LAWSCHOOL

University Concierge

BRADEN SCHOOL

OF TAXATION

SCHOOL OF

ACCOUNT-ING

Seminar/Study

Seminar/Study

Law Book Storage

Law Quiet/Scheduled

Study

Law Book Browsing

Formal“Scheduled”

Meetings

Formal“Scheduled”

Meetings

Business Student Services

Lawyering Skills

Program

Learning Support Services

Seminar/Study

SGA Lounge

Mini-break

Mini-break

Mini-break

FacultyUniversity

Administration

Staff Lounge

Faculty Support

Staff

AGENOSCHOOL OF BUSINESS

U.G. PRGMS

PLUS

Faculty Lounge

AdjunctFaculty

Faculty Study

Study

Study

Faculty Support

Faculty Support

Faculty Support

Faculty Support• Strengthen the individual

identities of each school and program while blurring boundaries of faculty office zones and consolidating instructional spaces into one shared inventory.

• Organize by layers of activity to create a high-energy social hub.

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Objective 4: University Library Conceptual ProgrammingGuiding Principles

27

• Provide convenient access to University Library resources for GGU faculty, staff, students, and alumni

• Optimize space for student/faculty interactions

• Create a space that supports the academic life of the GGU community in a collaborative environment• Address environmental concerns • Establish I.T. and electrical infrastructure • Expand study areas (group and individual study)

• Integrate with Learning Support Services to become a one-stop destination for students

• Reduce the amount of square footage allocated to book storage and expand spaces for study, tutoring, and staff

• Provide adequate, functional workspaces for all University Library and Learning Support Services staff

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Objective 4: University Library Conceptual ProgrammingNoise Levels by Space

28

• Collaborative study rooms• Tutoring• Private offices

• “Living room” space• Service points (reference/circulation desk)• Open individual study space

• Open collaborative space

• Open offices

• Private study carrels

Noisy SilenceVolume

Fully enclosed space

• 6th floor student lounge• 40 Jessie cafe• Elevator lobbies

FUTURE UNIVERSITY LIBRARY

• Law Library reading room• Learning Support Services • University Library

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Objective 4: University Library Conceptual ProgrammingHigh-Density Book Storage Option: Multi-Level Standard Shelving

29

FLOOR 21,334 SF

FLOOR 11,334 SF

Floor 1

Floor 2

Number of Shelves

Unit Height

Shelves Depth

Volumes per LF

SF per unit SF per LF Total SF

required% of

Collection

6 82” 10’ 8 2.48 0.4 1,473

91%

6 82” 10’ 8 2.48 0.4 1,473

91%

Perimeter

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Objective 4: University Library Conceptual ProgrammingFuture Conceptual Organizational Model

30

NoisySilence

Collaborative Study Rooms

EXTENDED ACCESS

Library Staff

Reference/Circulation

Desk

Meeting/

Gathering/

Instruction Room

Learning Support Services

Lounge/Individual &

Collaborative Study Space

BookStorage

Storage

Restrooms

Staff Lounge/Workroom

Individual Study Space

Boo

k B

row

singQUIET ZONE

Collaborative Study Rooms

REGULAR ACCESS

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Objective 6: Lawyering Skills ProgramGUIDING PRINCIPLES

35

• Feature the Lawyering Skills Program as a distinguishing asset of the Law School• Create physical spaces that facilitate the pedagogical focus on advocacy and courtroom training, as well as

provide naming opportunities• Establish the program as a source of pride that hosts competitions and events with other law schools• Leverage the physical space in support of the law school’s goal to become nationally renowned for its

litigation and advocacy training

• Design spaces to support interactive programs where law students receive hands-on learning• Support the concept of experiential versus lecture-based learning, and align with the law school’s

pedagogical stance as a ‘practice-ready’ graduate program• House state-of-the-art technology that is being used in real courtrooms• Plan for varying uses and flexible work spaces, in particular for teams of 4-8, and groups of 16 and 25-30• Create a realistic, simulated courtroom experience• Provide a space for informal learning, gathering, and research

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Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Scenarios - Space Allocation Comparison

32

Objective 6: Lawyering Skills Program Strategy

• Increase dedicated Lawyering Skills Program Space (amount to be determined) from current amount

• Increase co-located space and rooms for Lawyering Skills Program• courtrooms as classrooms, not

just classrooms as courtrooms

11,400 SF

Current Ratcliff Proposed

487 SF

4,648 SF

Shared

Dedicated

• Accommodate the program’s needs with some additional dedicated space and access to appropriate shared spaces.

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Status ReportFinancial and Space Implications

33

• Recapture underutilized and underoccupied classroom space through classroom rightsizing

• Create more flexibility within office environments and across school boundaries

• Increase the inventory of group study areas and seminar/conference rooms

• Consolidate and improve student interaction space

• Increase book storage density

• Focus renovation efforts on high-impact areas• University Library• Large classrooms• Inefficient office areas

• Additional opportunity areas• Outdoor spaces• Connection to 40 Jesse• Circulation and wayfinding

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MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

proprietary and confidential

Next Steps

34

• Finalize Facility Infrastructure and Systems Assessment and BER (Objective 2)• Administer Survey 2• Wrap up Objectives 4-6• Update Institutional Master Plan (Objective 3)• Produce final Facility Utilization and Needs Analysis Report (Objective 1)

9/2012

11/2012

8/20129/2012

10/2012

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Page 35: Ggu board presentation 08 21-12 copy

MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

proprietary and confidential

Project Timeline

35

GGU Phase 7: Master Planning &

Programming

2012 2013 2014 2015 2016 2017 2018

Project Design & Documentation: 18 - 36 months

Construction: 36 months

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Discussion

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