Name of the Teacher : MUNISH KUMAR M Standard : XIIName of the School : Govt. Boys HSS, Karamana Strength : 54/57Subject : Business Studies Age : 17years Unit : Directing Duration : 45 minutes Topic : Formal Communication Date : /09/2015

Content Outline Formal and Informal Communication

Content Analysis Terms

Facts

Concept

Formal Communication, Communication Network, Wheel pattern, ‘Y’ pattern, chain pattern, Circle pattern, All circle patterns, Informal communication, Grapevine Network.

Formal organization official communication along the chain of command is called formal communication.

This communication takes place between a superior and subordinate, subordinate and superior and among that person in same level.

Vertical communication flows either upwards or downwards through formal chain of command. The pattern of exchange of information by members of a work group is known as communication

network. Wheel pattern, communication flows from a person at the centre to all other members of the

group.. In ‘Y’ pattern, some persons are closer to the person at the centre and can communicate. Chain pattern the persons at the end of the chain can communicate. Circle pattern permits each person in the group to communicate with one another. All channel pattern all members of the group can communicate with one another. Informal communication is based informal relationship between the members of the organization

Official communication along the chain of command is called formal communication Informal communication is based on informal relationship between the members of the

organization. The workers are paid wages on the basis of output or units produced under piece rate system.

LESSON PLAN

Curricular objectives

Pre- requisites

Learning materials

Learning strategy

To develop an idea about the term ‘Communication’ and enable them to classifies as formal and informal communication and evaluate its various network channel in the both formal and informal communication in an organization through Brain storming, Group Discussion, General Discussion and enable students to prepare note based on it.

Learner should have an idea about “communication”

Usual class room aids like blackboard and chalk. Chart showing the types of communication Activity sheet.

Brain storming Group Discussion General Discussion

PHASE I : INTRODUCTORY PHASE

Activity (General Discussion)

After the usual class procedures teacher starts the class by narrating two situation containing the official conversation between General manager and sales manager, then a the sales manager conduct marketing executive for the purpose of conducting marketing executives review meeting. And showing another video between sales executive to purchase manager for the purpose of invite him for the movie than purchase manger contacts the Accounts executive for invite for the same. h month and eleventh hours and did the same thing .

Teacher gives the following questions for initiating the discussion.

Lead points What is the different these two situations are shows us? It is any need for the any need of informal communication in the organization? Explain how the formal communication flows? Explain the flow of communication in second step?

From the above discussion learner arrive at conduction that “In an organization both the formal and informal communication is used for exchange facts.”

Students listen to the two situations carefully.

Students actively respond about the lead points.

Students derived to the conclusion.

CLASS ROOM INTERACTION PROCEDURE/ACTIVITY PUPIL’S RESPONSE

Concept to be consolidated (PPT)

PHASE II: DEVELOPMENTAL STAGE

Activity I : (General Discussion)General discussion through presentation of slide, which shows two types of communication network.

Figure 1

Students are actively participated in the group discussion.

Figure 2

Based on this slide teacher ask following lead questions :

Lead points How this two communication differ from one another? What are the natures of the both networks? How its differ from one another?

Concepts to be consolidated (PPT)

Activity: 2 (Group Discussion)

Teacher divides the class in to five groups and papers gives to each group. Teacher says that each group has a paper containing a network pattern of communication. Based on that each group member discusses that nature and flow of communication. And also give any name suit for those communication networks according to its shape. Teacher analyzes the points of each group. Based on the activity, the learner arrives at a conclusion that the formal communication has various type of network pattern.

Concept to be consolidated

Students are actively participated in the group discussion.

Activity 3: (Group Discussion)

Teacher divides the class in to five groups and asks each group create an informal network pattern according to already explained situation in the video. Based on that each group member discusses that nature and flow of communication.

Teacher analyzes the points of each group. Based on the activity, the learner arrives at a conclusion that the informal communication has various type of network pattern.

CONCEPT TO BE CONSOLIDATED

Students are actively participated in the group discussion.

PHASE III : CONCLUDING ACTIVITY

Teacher exhibit a chart showing the five types of communication network and its graphical representation.

Review Questions What you mean by formal communication? What you mean by wheel pattern communication network, and how it is flow? What you mean by informal communication?

Follow up Activity

Teacher said the students prepare note on formal and informal communication in an organization and also shows the graphical representation of communication network with example for each pattern.

Students answer to the questions correctly