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Facilitating self while facilitating change – the challenges of applying process facilitation in an organisational learning & development context Jane Hudson, JBass Learning Belinda Lowing, Effective Conversations

Facilitating worlds in change

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This is the presentation we will be giving at the 17th IAF (International Association of Facilitators) Asia Conference in Singapore 15/8/14. Very excited to have the opportunity to explore with our colleagues what transformative learning can contribute to process facilitation, what process facilitation can contribute to learning and development programs and how we manage the boundaries.

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Page 1: Facilitating worlds in change

Facilitating self while facilitating change – the challenges of applying process facilitation in an organisational learning & development context

Jane Hudson, JBass LearningBelinda Lowing, Effective Conversations

Page 2: Facilitating worlds in change

Conference theme

O A world of change and disruption where groups are finding themselves at a critical crossroad, with little idea how to move forward or which opportunity to seize, and needing higher quality dialogues to do so

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 3: Facilitating worlds in change

Context

O Route 4: Emerging at Crossroads: What facilitation can learn and innovate from other disciplines

O Transformative learning theory in facilitation

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 4: Facilitating worlds in change

Today’s AgendaO Welcome and introductionsO We’re here to share our challenges in bringing

process and learning facilitation together O We’ll encourage you to challenge some of

your assumptions about facilitation by having a dialogue

O To start, we’re going to look at some key transformative learning principles

O Which will lead us to a Gurteen Knowledge Cafe

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 5: Facilitating worlds in change

By the end of this workshop

You will have: O explored how facilitation can learn and

innovate from transformative learning theoryO reflected on your views about navigating the

boundaries between process and contentO experienced a shared meaning making

environment

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 6: Facilitating worlds in change

Managing self…

O There’s a myth that facilitators are neutral. That’s not possible, especially if you are facilitating in-house. Any facilitator, by virtue of the process of facilitating, will come to have a position, a view. That’s what humans do. We process information, and create meaning…

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 7: Facilitating worlds in change

Managing self…

O …however, a good facilitator knows how to suspend judgement and encourage alternative views, without taking sides. This is one of the reasons why facilitating can be such hard work. It’s not so much what you are doing that’s difficult, but the mental energy required to maintain objectivity, emotional balance and consciously control what you are doing and not doing, saying and not saying’

McWaters & Moore 2012

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 8: Facilitating worlds in change

Story wall

What is one belief you hold strongly about your role as a facilitator?

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 9: Facilitating worlds in change

Crossroads – facilitating a world in change

O You can only adapt to change if you are able to transform your existing frames of reference

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 10: Facilitating worlds in change

Transformative Learning Theory

O Learning - ‘making meaning from our experiences’

O Involves a fundamental questioning or reordering of how one thinks or acts

O Critically reflecting on assumptions and beliefs and consciously implementing plans that bring about new ways of defining the world

O Makes use of group dialogue to do so

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 11: Facilitating worlds in change

Transformative Learning Theory

The kind of conversation I am interested in is one in which you start with a willingness to emerge a slightly different person.

Theodore Zeldin, Oxford Historian c/ Gurteen Knowledge Cafe

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 12: Facilitating worlds in change

Transformative Learning Theory

O ‘…transformative learning is never a guaranteed outcome…all we as educators can do is to be mindful of transformative learning and its very nature, while facilitating and providing the kind of environment that can lead to, or facilitate the possibility, of transformative learning’

Mezirow & Associates 2000

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 13: Facilitating worlds in change

IAF Statement of ValuesO As group facilitators, we believe in the inherent

value of the individual and the collective wisdom of the group. We strive to help the group make the best use of the contributions of each of its members. We set aside our personal opinions and support the groups right to make its own choices. We believe that collaborative and cooperative interaction builds consensus and produces meaningful outcomes. We value professional collaboration to improve our profession.

IAF Handbook of Group Facilitation Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 14: Facilitating worlds in change

Facilitators…

O ‘…can disrupt existing habits of thinking and behaving, providing a circuit breaker to make the best possible use of the valuable time together’

McWaters & Moore 2012 Connecting People and Ideas

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

Page 15: Facilitating worlds in change

Gurteen Knowledge Café

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

O A Knowledge Cafe is a means of bringing a group of people together to have an open, creative conversation on a topic of mutual interest to surface their collective knowledge, to share ideas and insights and to gain a deeper understanding of the subject and the issues involved.

http://www.gurteen.com/gurteen/gurteen.nsf/id/kcafe

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Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

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Gurteen Knowledge Café

Jane Hudson, JBass Learning & Belinda Lowing, Effective Conversations. 15/8/14

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To keep the conversation going:Jane HudsonJBass Learning+61 416 180 [email protected]

Belinda LowingEffective Conversations+61 3 9016 0254+61 410 693 160belinda@effectiveconversations.com.auwww.effectiveconversations.com.au