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1 © 2013 The National Graduate School of Quality Management Celebrating 20 YEARS of Quality Education 1 Engineering Higher Education: A Leading Model That Guides Mobile Technology To Be In Virtual Classrooms For Academics The 78 th Annual Meeting of the Florida Academy of Sciences, in conjunction with the Florida Junior Academy of Sciences, Indian River State College, Fort Pierce, FL March 7-8, 2014 Presenters: Dustin Bessette, Kim L. Brown- Jackson, and Sharon L. Burton

Engineering Higher Education: A Leading Model That Guides Mobile Technology To Be In Virtual Classrooms For Academics

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A visionary leadership of education has been currently transformed by mobile devices with educational purposes. These purposes lead to drastic changes that often occur with internal and formation structures of academic programs. These changes lead to prosperous students that are able to obtain these changes and modify their learning spectrum for a new era. Within the new era, careers and jobs are changing due to technical and financial advances that require these new skills. Mobile technology is the new face of education by a basis of relative institutions that believe in advances for career, educational, and personal purposes. These devices are created specifically for educational learning, such that more students are able to learn studies that they never could before. This will also help generate new students from locations the institution was not able to gain students from in the past. The purpose of this study is to engage topics about the virtual classroom and discuss a model that entices new possibilities that are in relative manner to measurements for academics. The focus will be based from research that is specifically centered for virtual learning. Areas of interest will be mainly distance learning, engineering virtual classrooms, modifying institutional programs, and marketing and enrollment procedures. These items will assure research that bases its methods on higher educational leaning set towards institutional awareness of advanced technology for academics. The outcomes of this model will create modified ideas and methods that are currently used in the academic setting. The research is based on current information that is sufficient and bases a majority of information related to academic integrity and purpose. Its methods are created to assist faculty and students better understand how creative measures can assist and engage the institution with technical advances for virtual classroom.

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Page 1: Engineering Higher Education: A Leading Model That Guides Mobile Technology To Be In Virtual Classrooms For Academics

1© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education1

Engineering Higher Education: A Leading Model That Guides Mobile Technology To Be In Virtual

Classrooms For Academics

The 78th Annual Meeting of the Florida Academy of Sciences, in conjunction with the

Florida Junior Academy of Sciences, Indian River State College, Fort Pierce, FL

March 7-8, 2014

Presenters: Dustin Bessette, Kim L. Brown-Jackson, and Sharon L. Burton

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education2

Welcome to our presentation. Thank you for joining us!

Kim L. Brown-Jackson Doctoral Student

National Graduate School of Quality Management

[email protected] (Office)

Dustin Bessette Doctoral Student

National Graduate School of Quality [email protected] 518-965-0775 (Office)

Sharon L. BurtonDoctoral Student

National Graduate School of Quality Management

[email protected] (Office)

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education 3

AbstractA visionary leadership of education has been currently transformed by mobile devices with educational purposes. These purposes lead to drastic changes that often occur with internal and formation structures of academic programs. These changes lead to prosperous students that are able to obtain these changes and modify their learning spectrum for a new era. Within the new era, careers and jobs are changing due to technical and financial advances that require these new skills. Mobile technology is the new face of education by a basis of relative institutions that believe in advances for career, educational, and personal purposes. These devices are created specifically for educational learning, such that more students are able to learn studies that they never could before. This will also help generate new students from locations the institution was not able to gain students from in the past. The purpose of this study is to engage topics about the virtual classroom and discuss a model that entices new possibilities that are in relative manner to measurements for academics. The focus will be based from research that is specifically centered for virtual learning. Areas of interest will be mainly distance learning, engineering virtual classrooms, modifying institutional programs, and marketing and enrollment procedures. These items will assure research that bases its methods on higher educational leaning set towards institutional awareness of advanced technology for academics. The outcomes of this model will create modified ideas and methods that are currently used in the academic setting. The research is based on current information that is sufficient and bases a majority of information related to academic integrity and purpose. Its methods are created to assist faculty and students better understand how creative measures can assist and engage the institution with technical advances for virtual classroom.

Key Words: Andragogy, Educational Technology, Virtual Learning, Mobile technology, Mobile Learning, Virtual Classroom, Distance Education

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Agenda

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1. Research Questions

2. Purpose and Audience

3. Objectives

4. Frameworks

Andragogy, Educational Technologies

5. Conclusions

6. Questions and Answers

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Research Questions

RSQ 1. Should organizations implement quality driven educational technology training programs and utilize andragogical techniques?

RSQ 2. What topics should be covered in educational technology training programs?

RSQ 3. What are the best practices for effective educational technology training programs?

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Purpose and Audience

Purpose: To engage topics about the virtual classroom and discuss a model that entices new possibilities that are in relative manner to measurements for academics.

Audience: Organizations and individuals interested in better

understanding how creative measures can assist and engage the institution with technical advances for virtual classroom.

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Objectives

Objectives: Provide audiences with guidance to enhance:

Flexibility in the Learning Process

Awareness of Advanced Technology for Academics -Modifying Institutional Programs

Mobile: Transforming the Delivery of Education and Training

Recruitment and Student Retention

Framework: Adult Learning/Andragogy, Educational Technology

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Frameworks and Definitions

Knowles’ six basic characteristics on andragogy

Andragogy was founded upon the following postulations: (1) self-directedness, (2) need to know, (3) use of experience in learning, (4) readiness to learn, (5) orientation to learning, and (6) internal motivation (Knowles, 1985; Merriam, Caffarella, & Baumgartner, 2006; Forrest & Peterson, 2006; Chan, 2010).

Educational Technology

Distance education and evolving technological advancements enable faculty and instructors to communicate and conduct business twenty-four hours a day by using smartphones (e.g., Androids, Blackberry), learning management systems, tablet computers (e.g., Apple’s iPad, and Microsoft’s Surface), and the hybrid between smartphones and tablet computers (e.g., Samsung’s Galaxy Note Phablet).

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

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Nature of the Study

The design for this study is qualitative.

The study will include:

Literature review

Qualitative triangulation

The results of the study is expected to

inform higher education in the development

of operations.

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Questions

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

References

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Chan, C. (2010). Applications of andragogy in multi-disciplined teaching and learning. Journal of Adult Education, 39(2), 25-35.

Forrest, S. P., & Peterson, T.O. (2006). It’s called andragogy. Academy of Management Learning and Education, 5(1), 113-122.

Knowles, M.S. (1985). Applications in continuing education for the health professions. Chapter five of andragogy in action. MOBIUS: The Journal of Social Change, 5(2), 80-100.

Merriam, S. B., Caffarella, R. S., & Baumgartner, L. M. (2006). Learning in adulthood: A comprehensive guide (3rd ed.). San Francisco: Jossey-Bass.

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Dustin Bessette’s Profile Bessette currently serves in the Oregon State Office of Parks Historic Preservation. He previously led training

for New York State’s lifeguarding staff through various process of employment, tested lifeguard's through controlled physical tests, conducted field visits, recorded aquatic reports, and assisted in hiring & coordinating employees in four different parks for five different swimming facilities.

Academically, Bessette is currently a doctoral student with the National Graduate School of Quality Systems Management earning a doctorate degree in business administration. He has earned two undergraduate degrees, one Associate of Sciences in Biology and Chemistry and a Bachelor of Science in Real Estate Studies. Further he has earned 30 credit hours towards a Sustainable MBA degree and is enrolled and in process of another graduate MBA degree.

He has presented at several conferences including, Intellectbase International Consortium (Nashville 2011, Atlanta 2011, and Las Vegas 2012), Eco Summit 2012 (Cleveland, OH), Association for Advancement Computing Information (AACE) (Montreal, QC), virtually presented at the 5 th Annual International Conference on Education, Research, and Innovation (ICERI) (Madrid, Spain), Society for Applied Learning Technologies (SALT) Conference (Orlando, FL) in March 2013, Florida Academy of Sciences (Miami, FL) in March 2013, and virtually at the 7th International Technology, Education, and Development (INTED) (Valencia, Spain) in March 2013.

Bessette has also published in peer reviewed journals for the Intellectbase International Consortium as well as reviewed graduate work for the Academy of Management.

Bessette lives in upstate New York in the Hudson valley Region just west of the Massachusetts Berkshires.

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Kim L. Brown-Jackson’s Profile Brown-Jackson has over 18 years of leadership expertise in quality, training, program, project, and curriculum

management.  Previously she was the director for product development in a financial management division for a training company. She has also been a learning and human capital strategist and project manager. Brown-Jackson holds certifications in Kirkpatrick Four Levels Evaluation, quality improvement (CQIA) and greenbelt experience, advanced instructional design/development, leadership, performance management, and diversity.

Academically, Brown-Jackson is a doctoral student and adjunct faculty for The National Graduate School – Quality Management. She holds a MSc. in Biomedical Sciences with additional coursework towards a Ph.D. and a MBA certificate. She holds a B.A. in Biological Sciences from Clemson University, cluster minor in Business Administration and language emphasis- Japanese.  She received a National Science Foundation Fellowship and holds an A.S. in Biotechnology and Forensic Science from Massachusetts Bay Community College (joint ventures at Boston University and University of Massachusetts). Brown-Jackson has prior experience as a scientist, corporate trainer, business/financial analyst, information consultant; human/financial resources.

Brown-Jackson was featured in the April 2013 edition of American Society of Quality, Quality Progress Journal as the Who’s Who in Q. Brown-Jackson has presented at numerous conferences. She has co-authored and/or virtually presented at the 5th Annual International Conference on Education, Research, and Innovation (ICERI) (Madrid, Spain), Florida Academy of Sciences (Miami, FL) in March 2013, and virtually at the 7th International Technology, Education, and Development (INTED) (Valencia, Spain) in March 2013. She has served as peer reviewer for Academy of Management, Academic Reviewer for Academic Business World, and the International Conference on Learning and Administration in Higher Education.

Brown-Jackson, a Distinguished Toastmaster, lives in Upper Marlboro, MD with her husband, dog Joshua, and

has two adult step-children. 

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education

Sharon L. Burton’s Profile Burton is a Human Capital Strategist and Learning consultant. She leads human capital, training, leadership,

customer service, and diversity initiatives in consulting, and has published two books, “Quality Customer Service: Rekindling the Art of Service to Customers,” and “Diversity: Just What Is It And Why Does It Keep Changing?” Burton’s professional background includes standing up the Operations Training, and the Quality Assurance and Compliance departments for a major financial institution. Her research can be seen at academia.edu and researchgate.net.

Burton holds two Masters of Business Administration degrees (Human Resources Management, and Management) from the American InterContinental University. She received a B.S. degree from Florida State University in Criminology where she concentrated and interned in crime scene investigation and forensics.

Academically, Burton is presently a doctoral student with the National Graduate School of Quality Management. Burton holds two certifications, Human Capital Strategy and Kirkpatrick Four Levels Evaluation, as well as a certificate in training. Sharon has presented at numerous conferences: Cognition Exploratory Learning in the Digital Age, October 2013 (Ft. Worth, TX), Society for Applied Learning Technologies Conference August 2011 (Reston, VA), March 2013 (Orlando, FL), August 2013 (Reston, VA); Florida Academy of Sciences (Miami, FL) in March 2013, virtually at the 7th International Technology, Education, and Development (INTED) (Valencia, Spain) in March 2013; Toastmasters International District 36 Spring Conference 2011, the National Association for Black Accountants Conference 2008, and the Delaware Youth Summit 2008.

Burton, an Advanced Communicator Gold Toastmaster, lives in Wilmington, Delaware. She has one daughter, Yoshino Woodard White, who is an Industrial Engineer.

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© 2013 The National Graduate School of Quality Management

Celebrating 20 YEARS of Quality Education15

Thank you for joining us!

Kim L. Brown-Jackson Doctoral Student

National Graduate School of Quality Management

[email protected] (Office)

Dustin Bessette Doctoral Student

National Graduate School of Quality [email protected] 518-965-0775 (Office)

Sharon L. BurtonDoctoral Student

National Graduate School of Quality Management

[email protected] (Office)

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This material is protected by United States copyright laws. You must treat this publication like any other proprietary material. No part of this material may be copied, photocopied, reproduced, translated, or reduced to any electronic medium by individuals or organizations outside of The National Graduate School of Quality Management without prior written consent from the National Graduate School of Quality Management. For information, please call 800.838.2580 or visit www.ngs.edu. © 2013 The National Graduate School of Quality Management.

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Celebrating 20 YEARS of Quality Education