Integration Of Knowledge Management And

Collaborative Learning By Technical Supported

Communication ProcessesBy: Andrea Kienle, 2006

Scenario

• knowledge management systems are mainly used to collect content from the employees, to structure and distribute it to other employees who in turn may improve their task performance with this knowledge.

• Have largely developed separately concurrent, with no or little mutual exchange of experience.

• annotations are implemented in systems solely supporting either discussions of existing content or the joint work while creating and editing texts.

Problem

• Shortcomings In Current CSCL Systems:

1. Students do not have the option of combining the collection or distribution of their own content with that of finding A common result for their work

• They Lack Of Sufficient Communication Support.

• Existing Systems Only Support A Single Aspect Of Integrating Communication And (Learning) Material,

Objectives

• seeks to combine the strengths of both lines of development in order that both benefits from each others advantages achieve advantages for each development (Cscl-systems, Knowledge Management Systems, System Offering Annotations)

• to create efficient communication support and tight integration of content and communication as the basic mechanism for a new type of integrated platform.

METHODOLOGY

• Qualitative study

• Create a system Known as KOLUMBUS

FINDING• Working with material

i. Instructor and student

ii. Individually created items can be made readable for others

iii. always edit the access rights of the material or annotations

• Communicative contributions

i. intensive communication and discussion.

ii. “an- notation” or “rating”, participants give feedback or supplements on others’ materials or ask questions.

iii. contain an area for individuals to store biographical information.

• Negotiation

i. individual can be the author of an item, but also a group

ii. created a certain item, invites others to be her or his co-authors.

Problem Fields Detected:

• Awareness :

i. improvement of the awareness of others’ activities

ii. estimation of the recipients’ knowledge

iii. supply the user with a feeling of learning in a community,

• Coordination and Facilitation

i. needs explicit coordination and facilitation

ii. content-structure which supports the insertion of organizational and content-related contributions

iii. The organizational and content-related contributions should be distinguishable

T-THANK Y-YOU

V- VERYM-MUCH

TYVM…..