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Integration Of Knowledge Management And Collaborative Learning By Technical Supported Communication Processes By: Andrea Kienle, 2006

Cscl in the Workplace

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Page 1: Cscl in the Workplace

Integration Of Knowledge Management And

Collaborative Learning By Technical Supported

Communication ProcessesBy: Andrea Kienle, 2006

Page 2: Cscl in the Workplace

Scenario• knowledge management systems are mainly used to

collect content from the employees, to structure and distribute it to other employees who in turn may improve their task performance with this knowledge. • Have largely developed separately concurrent, with no or

little mutual exchange of experience.• annotations are implemented in systems solely

supporting either discussions of existing content or the joint work while creating and editing texts.

Page 3: Cscl in the Workplace

Problem• Shortcomings In Current CSCL Systems: 1. Students do not have the option of combining the

collection or distribution of their own content with that of finding A common result for their work

• They Lack Of Sufficient Communication Support.• Existing Systems Only Support A Single Aspect Of

Integrating Communication And (Learning) Material,

Page 4: Cscl in the Workplace

Objectives• seeks to combine the strengths of both lines of

development in order that both benefits from each others advantages achieve advantages for each development (Cscl-systems, Knowledge Management Systems, System Offering Annotations)• to create efficient communication support and tight

integration of content and communication as the basic mechanism for a new type of integrated platform.

Page 5: Cscl in the Workplace

METHODOLOGY• Qualitative study• Create a system Known as KOLUMBUS

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FINDING• Working with materiali. Instructor and studentii. Individually created items can be made readable for othersiii. always edit the access rights of the material or annotations

• Communicative contributionsi. intensive communication and discussion.ii. “an- notation” or “rating”, participants give feedback or

supplements on others’ materials or ask questions.iii. contain an area for individuals to store biographical information.

• Negotiationi. individual can be the author of an item, but also a groupii. created a certain item, invites others to be her or his co-authors.

Page 12: Cscl in the Workplace

Problem Fields Detected:• Awareness : i. improvement of the awareness of others’ activitiesii. estimation of the recipients’ knowledgeiii. supply the user with a feeling of learning in a community,• Coordination and Facilitationi. needs explicit coordination and facilitationii. content-structure which supports the insertion of organizational

and content-related contributionsiii. The organizational and content-related contributions should be

distinguishable

Page 13: Cscl in the Workplace

T-THANK Y-YOU

V- VERYM-MUCH

TYVM…..