1. ContentsMap ofthe bookUnit1Unit2Unit3Uni4tun5tUni6tUnit7Uni8tunit9lJni1t 0lJni1t 1Uni1t 2Communicatpiorna cticeGrammarn dv ocabutarpy acticeGranmare ferenceTranscriptsWelcomeNumb ersWorkInformationPlacesActionMeetingReportingCommunicationPlansSales67218243036424A546066727894707776

2. Communlcetlon Gamma VocabuleryNumberGs- l0Email addresses2,1 Telephonneu mbersandm ail addlesseswhat's. ..?- lt's. ...ny and youtAskinga bout imetables Whatt ine ...? Numbe1s1 -59TimesBuyingf ood Plurals Numbe15G -100Prics 3. Communication Gamma7.7 Arrangintgo meet Prepositionwsi thtimes and datesDiscussingfutuIearangement5P lesentcontinuou5:futuaer angementswhv...?DysTravel languageBuyingt raint icktswont toTraint icketsa nd reservationsTalkinga boutp aste vents t'erp asts irnple Timer eferencetso the pastGivinga n updateTalkinga bouth oIiaysPast simpLe:Businestsr ipsreguIav ebsPast slmpLe:irregulavre rbsG )Holidaya nd travell anguageExchanginign formationby emaiLlrlakintgel ephonePasts impLel Docurenatnsd a ttachmentsilregu|aVre bs( 2)0biect pronounswil| spontaneousTelephoneex pressionsdecisionsa nd offersRevi;Wo f pesentand past tensesTalkinga boutt heand clmatel'lakincgo mpaisons compaatiVesThe weatherComparlnpgr oductsa nd serviceslrlakingc hoices SuperlativesCheckingin fora flightOpinionsCountabalen duncountable Airponla nguageSuggestionsrS hall l/we. ..? sequencinagn dd iscussinpg ioritiesplansStayinga t a hotelFuuew ilh 9oin9 to 0b'ectivesnave 9a Hotel LanguageDiscussinhgo wb usiness Adverbso f mann companpye rformancers go ngDiscus5insga lesa nd ordesShoppingnuch/nany: q|]esions sales and orde5th i s l th e s e, th a tl th o se Shoppingla nguage 4. Welcome1 Listn to |o and clie meting atthe offl(es of ZY.claite |]a||o''n clai l!'latin',oe |] ' 'm ]oo Knt. Nice to meet you'Claje Nic'r to rneet you'|oe We|.omct o ZY systens'claie Thanks'Pactise the conversalion in pis. Change oles.2 tisten and fill in the gps.nice hi I m thanks welcomel.n l|olla.1 /i, an FieLd.Sally '1 . lln Sally Winters.|an r to met you's a||y4'lo NL'wY ork.Sally 5Introdu.t|onsA tohabt-z'Q !a 3 Pno uNc||osna y thea lPhabt.|'istena nd rpeat.ABCDTFGHIJKIMNOPORSTUVWXYIWork with a partnr. studnt A says a lttstudnt B points to it. Take |t in turns.which lettorsh av th sam sounds?F ill inthe chart.ABLtltlIQY t./4 Listen.P ut the companlesIn theodev ou heat hem.w r|tel -10 |nt he boxs.!a }TDK@@DclI l )L]@@ crc. IFK Cargod vocabulayp ractice. -' Page 94, Exercise1 .n 1nor I nlllAuto 5. E"4 Listn again.P actissa yingt he(ompanyn ame5.Thinko f mor (ompanis that use lettersf orthek names.S tudentA says the companlesand studentB witesth en. change oles.5 Listent o |o intodCincgla iret othe team et ZY. Fill in the gaps.Wetcome1lam (l'm) you a.e (youle)he is (he'd she is (showe are (Were ) theya e( they'le)Gammap actice.. ' Page9 4' Excise 2.Practisin troductionslj.s e th photos.Thisi s .... He's/Sheflr om. ...commun|cat|opn a(t|c1 ..' Pag 78.w ot|t|n groupgo f the'Jv|e.ot thers tudentsin th 8roupa ndlntrodu(es tudents.Hello/HiI.' m. ... Nicet o meety ou.Thisi s .... He's/Shef'rso m. ...UsEFULL ANGUGEblo He||oe veryoneT.h isi s claieM artin.I s-r.ls froml BL'1C. lairet,h isi sPaulS ampson'z.Communications.Paul Hello Claire.lo And this is Anne Pol and David Tam.] fomz Y Desjgn'oavld Nice to meet you.Ann. Hello.sam And a Sam Pick and this isLata( ay' ' foml Y Ho|dings'so, o fom New Yok, claire?c|ik. Yes. Nice to meet you, eveyone.Hello/Hi.Nice to meet you.Welcometo ....Thanks.|'ms ue Taylo| 'mf romT P software'Thisi s PeterE lton.H e'sf romL MS.-ah"'t-"'r" ,h"-qPauSl ampso-n Z YCommuni.ations 6. .JQuestions with wherc ond baWheea rey ou/thefyr om?whee'sh e/shefr om?(Whe's= Wherei5 )Arey ouf omL ondon?ls hef romL ondon?d Glammarp ractice. .' Pa8e9 4, Execls3e.!a 6 listen to the convlsation. Fill intne gaps.2 Nans Schwartz3 Jan Grabowskl4 vlaGiao n2ales5 Shen Lln6 NathalieL emalre7 Pedro da SilvaI Alison Smith Bra,ilb Chinad Gemany Po|andf Spain8 th tJKh th UsADavid 5o, wip e 1e uob 1ftc',l;i ,n Li//,.8l! a Workw ith a oaltner.c an you guss whthe peopl ae from?1 Bradc arington7 Listn and check you answers'work with a pattn6rT. akei t in tunst o a.kquestionsa boutt h peoplei n 2a.A Where.Bsr adc aingtonfr om?B He'sf rornt he tlSA.8 PnoNuNc||oLti{s tn to thecountrieisn 2a.W ritet hemi n the chart.c Answer the qustions.1 Where'sD avidf rom?2 Where'sP auLf om?3 Where'csl airef om?4 Wheae ey ouf om?/r,rtt , r anp.clie New Yok'David 'z . The Big Applelclairc YeslA nd you,D avid?A relDavid No' 'm fomL ille.Z Y Designi'n Lille'clairc a . And !,rheres Paul from?ls e from London?oavid Yes.b Practiset hc onvesationin Pairs. o Oo oO oOO oOOO 7. Welcome 1! a Where are the cities? Fitl in the gaps.I r"uh ."*h "* *"., *"*thethethe1 Toulon2 lrlardid3 Belting4 Ch-"ster5rns i nl s i nof Franc, neaI 41a5 e i | |e'o f Spd n .- of chlna.of the UK, near ]v]ancheltr''ICommunicatiopnr actice2 .-tPage 78. work with a PatnerDo any citiso l gions in youcounty hav a different name orponUnciatioinn Engti5hW? riteand say their English names.Talk to othl studnts in thegoup. Find out where theyteCHINAUS EFLJL LANGUAGEb 9 Listen and check your answes.c Vocabularpy ra(tice- .) Page9 4, Execis4 .d Ask questionsa bout cities in youc ontyo in othec ountries.Test your partner!B |t'sl I th north/south/east/$o]t5 ''t. (nea'' ' )'e Work with a patnes.t udnt chooses a city fom3 a.Student B asks questions. Take it in turns.A Wheea ey ou from?B Toulon.A To!lon?W hee't5h at?B t's in thes oL]tho F rancen, eal MasiLle'l4acua? Whee'5th at?|t'sl n china,n eaH ongK ong'Where are yolr from?|.mf omB emenin' the notho fGermany.CountriesBa2iI china France GermanyPoland Spaln the UK the USAERANCEle 8. ! a w.it" tt'" d.ints (a.f) unde the pictules on th mnu.a apple jlice b coffee c iced tea d maneralwater e orangeiuice f teat '''5tres5 marks.100200Put the dinks und the corecto4.tt!!!!:o 5OoI Ooo1 0 l 9. WeLcome 1l0 Now listn to six Deoole.W hat drinks communicatiopn actice3 ..' Page7 8.(a-)fr om1 a do theya sk for?1m 2fl r! 4! E"work with a prtnl.How many drinks do you know in Enstish?wite thm in the cht.E.5! 6fl10 Listen again. Write the drinks inthe chat.Drinks-/ianGrammap ctice..'P age9 4' Exercis 5.lt listn to the convesationf.i tt inth gaps.'o , !!q,l/ you like a dlink' cLaire?c|aire , , plese' could I have atea?loe Yes. lvlilk?S ugar?Claire With milk, r . No sugar.loe 0K. And Anne?havea n oangeju ice'Drinksb what'sy ourf avourited rink?A sk othes tudnts.USEFULLA NGUAGEcplease?|oe sue'12 PRo|{U||.|A|oHNo w do you sayd and o' in these sentences? Listn ndePeat.1 cou|dI havea cofeep, lease?2 CouldI havea n orangeiu ice?/.n/Pactis saying the sentences.vocabutaryp ractice- .' Page 94, Execise6 .Wouldy ou| ikea dink?Yes,p lease/. N o,t hanks.coLrldI havea /an' ..,p |ase?Yes. / Sure.lMilk?s uga?Withm ilk,p leaseN. os ugar.No sugar.Drinkscoffee tea (minerawl) ateongeju ice app|eiu ice icedt ea,vote:M nelawl aterc onb e stilIorsparkUng.couIdlh avem ineawIa terp' lease?still o spalkling?Usea beforec onsonantsa: coeeUse at before vowels: an orcnge'urce 10. NumbersE" 13 listn and reDat th numbers. !a012345678910b writet he numbeisn th corecbt oxes.eight fiv fout nine on sevensix thlee two 2oloh12 114 Llsten to four conversations.comPletet he telephonen mbes.1n 1*A 10 ' rlFl( CargoT E L : 1 2 3 t 4 5 . . )Sussn TqylorTell 0 632 7 49 11. Numbe2sbCPadises ay|ngt he tetephonen umbersI n 2a''..;: :t# rnoxutctlrto L|stn .nd epeat.Thnp ra.st he convesatonnsp airs.I A What'sy ourn umber?-',B Nly phone numbe?A YEs.2 A l,lyp honen umberlt wo one two .,.vo.abulary plactice -.' P.ge 94, Exe.|se1 .say the nmberso n the bsiness. ad| n 3a'Thet elephonen umber'.s. ..Them obilep honen umbeds....Thef axn umber'.s. ,.Grmmapl ].dice ..) Pat. 95' Exc|2se.3ABBsory?Two one two,.,Five eight?No, d!! eight.Right.so, two one two, six three seven' foueight five nine,That'sr ight.Pa.t|ssea y|tt hee na|la ddresselsn 4a.commun|catplorna ctl.o4 ' stdntA -.'P.ge7 8.s tdnBt ..) Pag8 8.Talkt o othes tudentsR. nd out the|rm alladdrcsseg.USEFULL ANGUAGE345three four five910ntne lenlf}m !kt.n to a telphoCeo nve6ation.nd wr|teth en umbes.Nunbets0 -10o12zeroloh on two678slx seven elghtTelephonneu nbers578956f ives evene lghtn lnef lves ix44 four four or double four60 slx zero or six ohte|ephonneu mbro r phonen umberenail addrcsses. 00t- dash_ underscore@atWhat'sy ourp hone/ fax/ mobilep honenumbe|?What'sy oure malla ddress?orangeD esign2' 5w oods tretN4anchestNer4,U 269D LTelephone: 0l6lMobile phone:E a ...']?'tl !|stea |rdn atcht hep alrs'1 r.cane@ 5 ccs.f2 service@b east.ip3 k-suzuki@ . cnv.de4 f_carlton@ d orange'design.com5 pince-l@ smirnov@e u.matl.ru netgate.co.ukQuestlonws lthw hrti my ondW lll{hdr ,..?- Whatls ...?What!y oup honen umber?'ily phonen umbfs0 12368 68943.liy phonen umb.l. w phonenunbarI tNotet You can say gh or 'rio fot 0 lnphone nilmbers,email address: r.cane@orange-design.coml 1 l 12. E" lE Listen and epat the nmbers.11 72 13 1.4 1.5 76L7 18 19 20 30 4050 5119 PRoNuNC|TloNL isten and lepeal .Practises ayingt he numbe..E" Match the pais.'1315l 040501 09.002 I2.OOI ',l5.004 19.005 21.00 00'007 13.008 05.00a"27checky oura nswesL.i stn and rpeat.dfhseven pm / seven o'clockin the eveningthe pm / threeo .c|ockineleven pm / eleven o'clockat nightninea nr/ nin o'c|ockinlne monIngmldnlghtmidday/noonfiVea n/ fiVeo 'cIockinlne monn gone pm / one o'clockl nthe aftenooncovocabularpyr actice.-Pt age9 5,E xercis3e.work with a partners. tudentA says number(11-59)a nd StudentB writesi t. Takei t in tutns.20 Listn to the airpotn nouncements.Filti n the lightt imes.Chicago O'Hare - Terminal 5DeparturesLH 9]SB FRAIiKFURT1 4AIH 14:13R0t'l8BA Be9z LrtHooNH EATHRT]T;JI'lx tBlz HEXTL0 CITg.B? 13 t,lADllIAA 1955 T|]RllTo PEA|1s|]N Work with a patner student A says a time, thenstudnt B says the flight. change roles.A Fourteenth irteen.B Thef |ighto Fankfut.A That'5 ight..h' q l 13. . Mtch the times to the clocks. wite a-e inth boxes.1 l |t's quartr pnsl clevcn'2 lt s ten prsl twclvo.] l's lve lo e ghl4 l's q.rlcr lo livo'5 I s h a l i pasr n f c .22 Listen and repeat theand the times.what m ...?qusonsNumber2sC Gammaprr actice.. ) Page9 5, Exercise5 .TIMETABLEO'Hare Airport - Train Departuresl 0 : O O l 0 : 0 8 1 0 r 1 5 l 0 : 2 1 l 0 r l 0l 0 : l U l 0 : 1 5 l 0 : 5 11 1 0 0 l l : 0 8 1 1 : 1 5 1 1 : 2 1 l l : 1 01 lr l 8 l l : 4 ! 1 1 : l!1 ) r 0 0 1 2 : 0 8 1115 1 2 r 2 1 1 l : 1 01 l : l B L 2 : 4 ! 1 2 r t ll : 0 0 L : 0 8 l : l t 1 r 2 l 1:10l : 1 8 l : 4 5 l : t lwork With a patnl' Look t the timtableoro 'HaA ipots tation. Pctiset heconversation fom 5a. ljse these times.1 7A.tA 2 ) . )l J . 1 0 4 4.055 4.40 6 4.50USEFUTL ANGUAGEE.What time is it?What'st het ime?( =W hati s lhe time?)e Vocabularpy acti.e..')P ag 95' Execis4 .Communicatiopnra cti(e5 ..) Page7 9.W orkNunbers 11 59'tr 12 13 14 15eleven twe|Ve thirleen fourteen lfteen't6 I7 18 't9s xteen seventeene rghteen20 l0 40 50twentv lh]ty fo(V flftynineteen51What time is ll? / Whafs lhe time?Whatt imest he nextt rain?/ When'st henext train?It'sa t fouteenth ity.in the moning/afternoon/evening23 Listent o this Convsationt o'HaAirpots tation.a Excuse me, what's the time?B lts qLrartepra stt ari, when's the next tain?B |t'sa t tent wentylh e!.A OK. Thanks.Pactiset h Convesationin pai5.I when,.,?whn's..:. ?W heni5 .''?at night1 5 14. E" 24 Listena nd epatth n umbers.60 70 80 90 100vocabularyp ractlce- t Paga9 5, Exerclaa6 .work with a partnels tudentA says . numbr(t-100) and student B wr|ts |t. Take it in turns.whst's the crenc|yn y oc ontry?H owd oyou say it in Engllsh?How much is a B|g Mac | you conty?25 Llsten to the prl..s. filt In the gapsIn the Blg iiia. Inder.Caft@"DugeItottlogChipsBig M.( pri(SonduichesBeefSolodCheeseond Tomoto99TunoChichenBig Mac indexCountryUSABaIzChinaGermanynarySpainswaEea ndU(Big MaC pi(ein do||ass2.51,s 1,651.2012-5212.37t2.16$1.282'09.3.002'51ea|2.95yuan9 .902.55,2.32t294zloty5 .50e2.2555 'mE a w|teth ef oodf omth em enu| nt hec ha.Lb 26 pRo u crlirora Llsten and ffll lnthc h.rt w|tht he wods om3a .tfwork w|tha parlneT. ake| t |nt lrns to a.kquestlonsa boutt he prlaeso f Big Macs.Asw in doltars.A Howm uchi 5 a Big vlaicn Gemany?B |t5t wo dollarst hitys even.'l 15. Number2s28 Listen and repeat thes phrasesfrom the convesations.How much is that?Anythinge lse?29 Pio urrcr^TroNH ow do you saythe s sounds?L istena nd repeat.F ill inthe chart.singular (a/an) Plural (t!,vot,h ee)!.t hotdog2 buger3 sandwich4 Salad5 d|nk7 taI 0range) urceholdogsbugerssand!!ichessaladsdrinksteasorangelu rcesi/i itr IV'l.l!un!t]!tl!t ln!nlL ] rlL]lllt27 listn to peopl buying snacksand drinks.F |lt| n th gaps.1 A CoLrld haveat h/t1-,t,! , please?I Anything else?A l]m ' . ' y5, and a 2B Thal's fou eUro! 1d Gammapr actice.-'P age9 5, Exrcis 7.e Practiselh e conversationins 4a in pairs,communi(atiopn a(tic6e -.>P age7 9.w okwith a pa|tneUSEFULL ANGUAGEplease,B Thanks.BB] ABBYes,p leaseA. nd twomuch is that?lJm ... eight 7oK' eightd ol|a3sAnylhinge lse?No, thanks.OK. T h a l ' s ' 1, pleaseA. ndpounds60 to 80sixty seventy eighty90 1OOninety a/oneh undd$ = dollat = euo = poundBuying foodCould I have two coffees andhotdogsp, lease?Anythinge lse?No, thanks.How nuchjs that?TWelVee uo5s xty,p lease'a sandwi(h ) two sandwichesa coffee ) thee coffeesln 16. Jl Match th words to the ohotos 1-6'Faltory rrorcr* *." *","no*" .nootl7ft,- "l'"r I-l*;f'l l-x+5 6b Mat(ht he iobs to the wokplaceisn th chart.s omei obs matcht o moet hano n wokplace.accountant per5onalassistante ngineer manage receptionistsalesassistant technician designe30 tisten and peet the iobs in 1b.Vocabulapyr actice.-'P age9 5, Exercise1 .co 17. e 31 Listen to two people talking abouttheir tobs. Fill in the chart.Work32 PRoNUNc|AT|oHlo{w d o you sydoyou in theseq uestions?L istena nd pea|.hn practises ayingt he questionsin 2a.1 What do yolr do?t l i r2 Where do you Wok?3I liv. in London.I work fo BDA'QuestionsWhere do you wok?Do you liv in Palis?d Glammarp actic.e. ' Page9 5, Exercise2 'conmUnicatiopn actic7e. studenlA '-'Page 79. Sludent B -.r Page 88.Talk to othr students' Ask them about thiriob and company.f comPletet he sentencs 50 thy aet rue USEFIJLLA NGLJAGEfor you. Thn pra.tis saying them.l I work or2 Im a/anI work in a/a n4 | l i v ei ntt a matcnth eq ustionsa nda nswerfsl omt heconverstionin le. writ a-d in the botes.r ['] whar rto you dot2 . Whatc onpandyo you wok or?3 l ] Wheed o you Work]I [ ] oo you live in Boston?a ]exch micaIs'b Im an arcountant.d n a actoriyn Boston-]1 Lstn again and check your answs.|'m a managereceptionist/technician.l'm an ccountan|/a55istant/en8inee.Whatc ompanyd o you workf or?I workf oW i|sonP artners.Wheed o you work?IWokin Bilbao, ns pin.I wok in a factory/hoteVlab/shop'Wheed o you live?I live in Tokyo.l l e 18. krsnt s|mplep! os|t|vaen dq !sl|on(sh .lshel lt l.eJ th.y)H|thn mbeds'e .ln.ls Bs|nesYs bs. nd nouns! a n""d th"".d.leaboutG or.n Tat|A.. e thesgnten.ts ue( o or f.ls (F)?1 GoanT atiec oms fromG ermany'2 He owns all of the orion Group.3 Heh as5 o,oooe mployes'4 orion companis buy steel fom!!!supp|ieins WestelnE uope.Theys ells teeltoc ustomein5W egtelnEurope.They make steel a|| ovel the Wold.!!b vocabulayp actic- .' Pag 96, Exr(is 3.Radth . art|.lea boutG oraT at|at a|n.T henfflt| nt he t.ps w|tht he Corecnt mbers.on two three flve six thlrtyhundred thousand million blllionfiftypolntdollasOrionc ompaniehsa vepeople.oionc ompaniesse lltonneso s teea| year'5 GoranT atia ndl amesB ernarodw nGoran TatiMulti nillionail GoBn tbtibjwf 38 yarc old. He come3from spt in croatia' but todayhe live6 in Viclorie, Awtr3liaand ha8 u8halian naiionality'Mr 1b'tiTo le' ha]f of the orionomup. (Hb colleague, JsmesBenedo. wnr th other 50%)'ofion cmpanies have tob'l!aEalm of about $3 billion a year, and about 50,000 peoplework |o the 8roup'orion Group companies buy stel fom 3uPpiirs in Bussia'Eastern Burope and Korea and sell it a over th world,They buy and sell 2'5 mil]ion tonnffi a yeal' Thy alsomake 8teiln a numbel of f.|orie8i n Russia'dGolanT atiii s ''.tl:t.u''' ..'yars old'Total sales area yearpecenotf oion.33 L|stena nd Chck yo|,ra nswls.vocabularyp ractice.- , Page9 , Exorcise4 .,4 l|sten and rcpeal Practls say|gth numbersw lth a patn.400 850 65,000 270,000 3.2 million.8 bilIionz o l 19. Work 3E" 35 Listena nd repeatt he sentencs inthg rammabo x'Grammap actic -.' Page 9, Exercise5 .36 Pno Ut|c|T|o L|sten and rpeatthe vrbs.T hn |ll |n the chat'lives works has buys sellsmakes ownsList.n again.w ltet he numbeyso u hear.tonnes of steelproducts7oo lsa|esa rei n GemanyI2137 Listena gain.u nderlineth coew.t ods|nt he questionfs omth convrsation.1 Whered o/doesy ours eec| omefconefs| om?2 whete doldoes we bur'lbuys iI?3 DolDoesft comefconefst omG etmany?4 Wheled o/doyso us e//Aellsy ourp roducts?38 PRot|Ut|c|AT|Lolst|e na d peat thequestionsin 4c. Howd o we say do ad does?!. 37 ,an Ross'f omc entroP umpsu K,is visitingM etaLlna, supplieri n Hamburg.Listent o her convesat|owni th FrankA zt'Metal|n,fsa ctorym anagerA. re thessente.estr ue( )o r false( F)?Metalin buys steel irom a supplie.Metalinh asa factoryin China.MetaLinh asc ustomein5 a number Grammapr actic ..' Page9 6, Execis6e.wolk wlth a partn Ask and answerquestionsa boutG oranT atla.Where'' .c omef rom? Whee.l.i.v e?Whatc ompany,o,.w n?communicatiopn actice8 . student -.'Pag 79. studnt B ..' Page 88.USEFULLA NGUAGE!!!My colleagueco mesf romG ermany.Theyb uys teelf roms uppliersin Russia.Theyh avef actorieisn China.Wes ell this poducatl l overt he world.Heo wnst hec ompany.1hey make computr software.High nunbers and decinals25o = two hundeadn d fifty12,o oo = twelvet housand5o,ooo = fifty thousand2.5m illion= twop ointf ivem illjon3 billion= threeb illionPresents inple: positiveTheyo wnt he company.Heo wnsf iftyp ercenot f the company.The verb have is irregular:They hava factoies in Russia.Heh asA ustaljanna tionality.Prcsents mpleq: uestionsWhat do you selt?Do theyh avec ustomelsin Chlna?Where doe! she aoma from?Dosh e ownt he company? 20. E" 39 Listen. Match a-g to the photos. b wokw ith a partnerT. alka boutt he peopl inthe photos.have lunch bhave breakfastfinishw ok fhave dinnerd have a breakstat work g get upA Whatt imed oesh e/sheg et up?W hend oshe/she have breakfast?B He/Sheg etsu p / has breakfasatt ...Vocabutary practice -.t Page 96, Exercige 7.wok with a Patne Tatk about you daily routine.A What time / When do you get up?B I get up at 7.10.40 Listn to this conversation about dailyroutines. Are thse sentences true (D o false ()?1 lt's8 .10a m. trl2 Ther nanis flvem inutelsa te. nI The man has a coffee. t ]4 Them an5 tatn5] orka t 1o'ooa m. |]5 Theb ossf inisheast 4.oop rn. llcd! E"7.10 am-,-!F1 2 . 1 0p m40 Listen again. Filt in the gaps in theaepolite phrases.I Good2 sory|' m3 ploo|en'6.15 am9.00 im1.00 pnr 5.10 prn7 .3O prn,I 21. Meattme?Look at thes sentences from theconversationF. ilt in the gapa withnegaves,I lou.rt, aona i*arsnl "r"*tWork 3Wok with a oartn. Read the article about mealtimes.Which two statements ae not tu?1 - iE"1 lt /i/,7 late.2 Im a mo r n r npge r s o n .t We work lalc,4 We eveningp op|e'5 Myb o55 a moningp soll'6 H have lunch'4t Listn and chck yoUlan.ws. Pactises aying the sntences42 PRol{U{c|T|oLli|s ten to theWods.o o they have one syllable (o) otwo (oo) ?lt,sn oonG reenWiMcha ntjmp1: 2.o0jn theU(, 7.00a mo n theU Se astc oasta nd5 .30p mi n Indja.Buti s jt lunchtimjen Londonb' leakatsjtm ei n 8o'tonandd inneti mei n DeLhjl?4 eattimeasro Untdh ew orrod teas d ffp'pnat sJ apaaprpu sl'ia ndr wissc r.epsp.Peoptj n spainh aved inner[ dteT' heye ata t aboutnineo ttocko r teno ttocki n theV ening.Peoplein theU Kh dvea bjgb reakfdswt'] thb acon ndeqq5a, ndt hent hy don,et dtl unch'Workerjsn Fanched vea tongl unchb reakT. heyh avebetweeonn ed rdt woh oursto eat.Int heL ]sA.,l lot of peopleju lt haveh ata n hoL]foU nch, nde nta sandw]cihn theo ffico-In switzeLanpde'o ples tatw oka | 7'00a ma ndh avebreakfasitn the office.And] nJ apan,a lot of manaqeuh aved innl jn theevening,.nd!h go backt o thoo ff]co'43 Now (istn to six peopLe talking aboutmealtimsa nd routinesin theirc ountrie5c.h Ck yourTatka boutr outinesin youc ountrya nd any othlcountries you know well.Whatl i]ed o peopLes tirl WokD? o theys t.rt arly.What tlme do they havc lun.h?Do theyh avcc ofebe oilks?Whatt lmed o theyf inishw ork?D o peoplew orkl ale?ryhtti med o popIe haved inner?USEFUL LANGUAGEo11)tL]Loo1 not2 aren't3 rsnl5 don'tPresent simple: negativeDEI'mn ota morninpge rson,Youa ren'tla te,He lsnt late.Otherv erbsf Grammapr ra(tice.->P age9 6,Exercise8 ,commUnicatiopn actice9 ..')work with a patnr'Whatt imed o you starviniswho rk?What time do you have beakfast/lunch/dinne?get up ealy|.s tartW oka t /'45.I don't work late. | finish at 5.00.We don't have coffee breaks.Jans tartsw orka t 2.00p m.S he stansa fterl unch.A|anf inishesw oka t 10.]0a m' He finjshe5b eforeI unch'They don't work late.she dosn't state aly.Page 79.2 ) 22. InformationbE" 44 NeiL Leeman phones Tina cary,a colleague.L isten to the conversationa ndknow mean spell stand fo thinkunderstandEl a Readt he article.w hat is Netlingo?answer the questions.1 What'sN eil'sp oblm?2 Where can Neil i]nd the answe?b 44 Listen again. Fill in the gaps in thesentences.' t a o r ' , , t , , / ,'tt , t , , / d n d o b " . i , I on o-pagesix.2 ltl salesj argonW. hatd oesi tI Good question. don'thal docs tl)e'e'stancl i)r iD emilil ?Whal does com'rncanlWhat doe.'WWw'stanCl br,llf you don'tu ndclstand 1hclan8uasco l.thc Intcl)cat nd e.busjness,t heanswers are at netltngo,coln,'Ihe Netl,ingo website has an online dictionaryWith tlrousands oflvords' fronr ' to Zip.4 Does B5 I'mn ots ureb, utnetLingdoo tc om.6 How do you'business'?i t s'netllngo'?. vocablatyp aCtiC''e'> P age9 6, Ex(isel . 23. work with a partne Ask and answerquestionasb outt h wod5a nd abbreviationsat the top of the aticle.A Wh a td o e s . .m. e a n ?B (|t hink)'. .m ans..' (but 'm not sure).A What does ''. stand fo?B don't know / t stands for... .4t Listen to lieil Leeman speakingto Customero n the tlephon. compltethe fon.could you spell that, p|ese?co'npUtr/|nlenweot dsInformatio4nE.d Grammap actice.'')P age9 7' Exercise2 .Communic.tiopnr actice1 0. StudenAt .,Page 80. Student B .> Page 88.Dos youl anguag u9eE nglishw ords?Writ some wods in the chart. E"B CustomerlNamot Lnrl,rCompany:45 Listn again and complete theconvsation. what questions dos Nil askto gt th customer infolmation ight?(ustomerM y ndrp! | ,'J.,< ,ir,n. on A_d likom Hughs nr!r.ll.c.eil sory?lCustoneL indas ammesons. A doubIe] ME RS O,N.tustoml sory' s.A doubl l'4 E R s o N-It e i l SAdoubleM.E.R.S.o.N.customr That,sr ightA' nd |'rn romH ughesnsuance'tleil Hughesr?c u s t omrH UGHE S .l{ell H'U.G.H-SE.cuslomerT ht'sr ight'Ne|l 0K' We||l.l .dn|v Plyr .' o|y o-.call. 'll check ...46 Listen and rpeat the questionsfom th conversation.Discussy ourw olds witha partnr. Howd oyou say themi n you| anguage?H owd o yousay them in English?USEFULL ANGUAGEWhat does'web'mean7It means.Intenet'.Wh a td o e s . e ' s l a nfdo ?It stands for'electronic'.How do you spell .Intenet'?ldon't understandW. hatd oest hism ean?I don'tk now / |'mn ot sue/' |thinki tm e a n s , . . .soryc?o uldy oUs ayt ht gain?Couldy ou speaks lowlyp, lease?I z,; 24. E" 47 Listen to the peopl talking aboutmail at work' Fitl in the gaps.read eceive send Witeo BsubjectIE ngIisht ainingco useTwop eop]efr oncc sotwatea |yw ou|d| ikel o gotol he'WleE ng|ish'tranignc ouseT.h eya res i|ViaLard. an assislanta t oufo ficein v]i|aann' d AntonoAmatot hem anageof |heR omeo ceBesl egardsHumanR esources| Manage-r cc softwaet a|ym'loo@cc.s.itTeL+: 390 2449690791e,x tension2 2Sat .s,u,t ten to ifteeenm ailsa day,t ocolleagueasn df riends.2 | about hitoy f ortym essagesa day,f omc olleagueasn dc ustomes.3 | don't messageins English.4 | ernailisn EnglishI. u nderstandabout5 0%.Wokw ith a patneT.a (ka boute mailsi n youiob, usingt he vebsi n la.woki n pais.R eadt he emails.w ho wouldl iketo go to th hainin8c ousea nd whata et heirtlephone numbers?vocabularyp ractice. -' Page9 7, Execise3 .Readt he emaik and undel|naell thepossssiv adiectivesfr omt he box'I J ! t Jo8 Bootros BTo:a ]lmanageasn da ssistnlsFrom:s usann Foe TaininNg ,'|anagecr-csoftwaeIn lnaIiona(|G eneva)subjct: Eng|ishtr ainn g courseDo you senda nd eceivee ma s ]n ngis h?Do you reada ndw ite eportsin Eng|ish?.Wrle Eng|ishs, a tan ingc ourse orc cSoftwre'ms anageasn d! ]]9ia! ssistanls.The couses at oUh eado ficein Geneva'To| |v]ao T ooFrcm:S l]sanneF |oesubjeciI emaiIa ddressesa nde xtensionn UmbesDeaN 4To oThanky ouf oryo!m essages' |ViaL adiandAntonioA matoa re we|conoen ihe cousecou]dy ous endt heire 'ria| ddesseas ndexlensionn !mbers?Besl regadsTrainlng|M anagec-c soilwareI nternationas,oe@cc.s'chTelr+ 412 290887250e,x tenslon1 65E] 25. Informatio4nPossessive 's ond oSubject remar laddressaensd e xtenso n numbersDeasu sanneSiVaL ads ema addresss ard@ cc s |1H erphonen umbers +390 2449690791e.x lenso n 34Ar lo. ioA . r ' | |o'1s ld.esi s 1|oaio' ' n' | |ocD'. ldont haveh ise xlensionn umberb Lrtl hen unrbero lhe Romo off|ce s +39 06049509267Regards4a Listn and peattheg ammabo x.Wher'sA ndew'os ffice?WhfsT om'sn umber?(Use 's with people.)He'st he manageor t he Romeo mce.What'st he numbeof the Londonoffice?luse of with ploces.)comptete 1-5. lJse ,5 or of Refe to theemails' i ncssay.1, +)90 2449690791e,x tensronl4,th t ' 14, , , . t t , ' , , t | " '2 antorio.anJlo@csc. I3 +39 a6049|]o9)/T h i i 54 |adi@csc' lT l i i 55 +41? 29088/r!0.e xtension1 65GrammarP actice.-)P age9 7' Exercise4 .Wolk with a ptnl. Ask qustions boutthe emaits.Wl " l - . . . . p h o r L . l p pl p - - i o , n L . b p ,communicaliopn actic1e1 's tudenAt '.')Page8 0.S tudenBt .-) Page8 9.USEFULLA NGUAGEto Wite/snad messa8eto (somon)to read/eceivae messagef rom (son]eone)Writinq enoils or axesDear ['l[,ls smith'(]ohns mith= [4Ji i||s rnith= [4s)Regards/, Best egad5,Co u l dy o us e n d . .?.the sentncs inPossessive odjectiveslWorkh ere.T hisi s my office.Where do you work? Where's yoorofflce?Tom works here. This is hls offlce.Diana aorksh ere'T hisi 5 her otice'Thec ompanyh asi ts omcei n Berlin.Wew orkh ere.T hisi s our omce.TheyW orkh ee.T his i5 the|o ff]ce.t t,/ 26. E a Talk to a patne;Do you read a lot of books?Whered o youb uyt hem?What sot of music do you like?Whered o youb uyy ourC Ds?Whered o youb ooky ouholidays/flights?Reada boutt he websltes.0 o youuse these websites?Rad aboutt he companieas ga|n,and ffll In the gap5. Use adictlonaryto help you.computer coPY downloadfiles print save softwatebookYour eade .bookos n at!at!l1a!t!!: .AdobeR eadeirscustomeE ,' lu sicf romitunes.lTuneds oesn'ste lls ongso n CDs.Thes ongsa rec omputerlf youd ownloaad f lle,y ouit on yout computer'shadd live'iTunesc ustomer.s. ...musjcf omth eico mputetrosCDs.iTuness ellsc 0 coverst odownloaadn d. ..... onpape833@ @ !ry949 91o.r9.o,-5!rE!!:!!1!,amazoncoukAnrizoIl se||sb ooksa ndh und6dosfotherp roductsY. oup ayb y crdit ca|dandA mazons endsy ourp oductbsymarlY. ouc an also download's.books.tor eado n yourc ompul(withA dobeR saders oftwae)'Q l . . r l l l ]ad . hook.j I t|on lhrv. Adobc R.nrl.r llowr i L r . l rr s l ' l Wl i { r r 0 . J lA: Adobe Reado.s free' You can down|oadthe softwar romt he Amazon or,'"".'..".At rfuri(,sy ouc an downloadm usic,The sile has 700,000s ongs.Y ouc ansavel he musico n yourcomputooi r copythe |est o a cD' And customerca n down|oad8 You can easyJet flightsand pinct D coverc'Q: c.lll I nl.kc lwo T t | ] l c c copi(]s o l cDs?A: |f th cDs ar for you, yes. But you can't give or Be|lcopies to other people.YoUc an booka n asyJel |ighatt easyjci .on]' Youp ayb ycgdilcardY. ouc an a|sob ookb y phoneb' uti f youd o lt onth |nteneyto us ave1 4.Q Do 1r ' iV. t ry p] . | ] ( ]( i cket s by rn i ] ?A: No. easyJet doesn't have tickets. You jusl getby phoneo r online. a referencen umber.49 Listen and check youanswers.vocabulapy actice- .) Pag9 7lExeCise5 .28 1 27. E a Radth e texta gain.| Jndelinthe coecwt ordsin the sentences.7 yor9 !|I/can,bt uy books fomA mazon.2 yor con/.an't |ead e.books With Adobe softWae.3 you poy/don't pay fo Adobe Reade4 ou con/con't buy sgngs frorn itunes.5 You can/con't buy cDs fom iTunes'6 easylet flights a/e/orert free on the Internet.7 easy)epl ints/doesn'tp rlnf tickets.You aan buy books from Amazon.customrcsa n downloadm usicf romiTunes.NegotiveHec an'tr eadt he file.You carft copy CDs,Que5fiorsCany oub uyp roductsfr omt he website?WhaCt anc ustomeb5u y?v.lhece.n l buyc Ds?b Gammpara (tice- ' Page9 7' txCise6 'a 50 listen to this conversatloanb outb ookingta|tni ckts online.w hat'st he webs|tea ddress?.t* tInformatio4n50 Listena gaina nda nsweth equestions.1 What'tsh en ameo ft het rainc ompany?2 Whatc ountriys thec ompaniyn ?3 Cany our eadt hew ebsitein English?4 cn you payf or ticketsb y cedict d?5 cany ou eceivteic ketbs y mailj n theU K?51 PRot|Ut|c|I|oLNis tena nd repeatthse phrasesf omt he conversationH.o wdo you say a' and can't in the sentencs'I You can book on the Internet.2 And can.youp ay by ceditc ard?/krnjut3 Youc an'tr eceivtei ckets..../katnt/commUn|catiopnra ct|ce1 2.s tudnt A .'Paga 0. studentB ..' Page8 9.Thlka bouta web9|tyo u know.M akenotes about what you can use it for. Talkto youl ptn about it. Ask you partnerquest|onas bouta websitet hyu se.ISETULL NNGUNGEEIr>avl, )EEFI can open the nle, but I can'tread it,Thisc omputehr as Frencha ndGermans oftwarc,You can save photos on thecomputetYouc an printd ocumentasn dphotoso n pape.I copy all flles onto a CD.Youc and ownloadth e softwarefrom the lnternet.tr.fl, "'tt,g 28. PlacesBusinesfsa ciliti5Mtch thse wods fom the afti(le to the photos.lJse a dictionary to heLp you.chair faxm achine laptop meeting oomphone photocopier photocopypower socket printe table flip chatn( f-.rne EmiratesTowers Hotelmeans business!a room ar tho hotclTAretheret abl .sr nd.haiBTWe need r photocopyphotocrpierCTa nw euse the fax machineTlneed to makc a phonecall. Are thcre powerThere ar a thousandhotels. At th EmiratesTowe6 Holclin Dubai,theresiustoneanswer:Thet mi rates' lowe6i !where'Yei sn' t ju astrateily ( We don t saybusine$l a( i l i t iesa rethe.e atthe Emi.atesToweB? The answer is,theh oteldoesnt j usthaw business facilitiesit a business faci|ity52 checky oua nswesl.i sten andePeat.Rad the adcle and answr the questions.1 Whata re.businesfsa c]litiesG'?iv eo xanpIe5'2 Wherei s the Ern]rateTso 'lesN ote|?3 what group is the hotel f?4 Whati s theg roup'sb u5ine555t ategy?5 Doest he hotclh aveg oodb usinessia clLities?( 29. d vocabularpy ractice.-)P age9 7, Excis 1.Places 5d Gammapr actice.-'P age9 8' Exercise2 'E" 53 Lislenl o the conversatiobne tweena Customera nd a receptionista t the HoizonHotel. can the man send and rceive emilsat the hotel?E" Make verbs flom th undelinedn ouns and fitlin the gaps in As sentences. Use a dictionaryto help you.1 A 1 need to l,h.trirl'!/ his' cou|d I Useth photocopier?B Yes,2 A needt o my ssistantc' anmakea phonec al|f omh ere?B Yes,] A Ined t o this to my offlce.Could use the fax machine?B Yes,this llec. an send53 Listn again. what faciLitiesa retheein the hotel bu5ine55c entre?T iCk ('/)the boxes,1 met]ngr oor n52 Photocopier] tax mdcir llt phones/ )ernai1f5r omt hisc ompLrte]B YES,5 A n r p I o J ' o p / o h if l ' .| 5t h e r ea pi n t eI rc a nU s e ?B Yes,55 Now listen and fill in B's reptis.Practis th convesation5in 3a.i ned (to)(need+to+yerb)needt o photocopyth is.lneed + noun)I need a copy of this.d Grammar practice -.t Page 98, Exercise 3.communi(atiopnr acti.e1 ]. stdnt A ..')Page 80. Student B .-) Page 89.USEFULL ANGUAGEI need to make a phone call. Can I usethe phonei n the meetingro om?|s thelea powers ocketl or nyla ptop?I needt o pintt hisp age'D o you havea pinter?I needt o photocoptyh is.| 5t heeaphotocopiehe e?You can fax it. We have a fax machine.DC54 PRot{ul|clATloliNs tn and epat'Therea r mectin8r ooms.Theres a photocopicr.Are ther power 50.keis?s therea phones ockt?i therei s/aSingular: There'sa photocopierin myoffice.( There's= Therei s)Plural: Ther are two pintesinthe office.Queslorls]| s thele a fax machinehere? Are there computersat the hotel?/Vgotivej There isnt/arent phones inthe meetingr ooms.l I 30. trThe seniorm rnrrgemenot tlcesjre on lcvel 8 o|the building'Thercrrcr 2 cntrances/cxitsr onc ol1 thc Sround noorone on the irstf loorTheret lre8 8 loorsin th.buildins above ground levcl.The basemenht rs ourl evels.There is i lky bridge' ('r corridora work with a partn.' can you .omplt thea.ts& Flg{,resa boutt he PetronasT owersw iththse nUmbers?2 76 765 1,8oo 32,oooin thea ir)a tl evek4 l and4 2.There are j windowsin the building.There are a flishts ofThc buildins has 5 lifis.E a Mat.ht he wodst o th buttons| n th tlft.basement fifth fist fouthground scond sixth thild654257 check your answes. L|sten and rep.al|.ooka t the fa.& & Fgu|esa $aht.F. |tt| n th gaps inthese sentences.Thee ntrancetso the PetronaTs oweas le on the' t!!11',,,,t a^d ' floors.A.sky bidge'linktsh et wot owerso n thefoty-] and forty.4 floors'Peonasl snior managesh ave their officeso nthe eighty't floor,Odinol nunbeB1st = fi9t2nd = second3rd = third5th = llfth 9th = ninth6th = sixth 10th = tenth7th = seventh 11th = eleventh4th = fouh'6 listn and checkv oua nswes.8th = eishth 12th= twelfrh.. . 31. 0 vocabularpyr actice.-)P age9 8, Execis4e.b...f loors.O uro fficei s,,. floorr f r ( s ) .Ptaces 5on the right'] u5(a flet he lift.t's ovet hereT' h filstd ooro n the ight't'sj ustp astt h st3irsT' het hirdd ooo nthe right.Go thoughth e doorsa t thee nd' andthcyle on the righl.Go to thee nd of lhe coridotrh' roughth doo15a, nd tunle ft'o Listen and check you answts.vocabularyp actice.'.P' age9 8, txer.ise5 .1 Listen and rpat the dilections.1 Thcyte on th right'2 lt s iust past lhe slairs.] Go throught hed oos.4 Go to the end of lho .orridorwork v.ith a patne Take it in turns to askand answ th qustions in ]d.Grammapr actice'' .' Page9 8' Exercise .Talk about your office.Theo fiic btrildinhga sTh entran. i5 on thcThea / Theea le ''.! a Matcht he wordst o th signs.litt stairsMtrEtr 1 l,li 2 ) 4'8 Ask where 1-4 ar. Listen andrepeat the questions.59 Listen to the pople asking fordictions. lilhat ae they looking for?1 'r/7 3Look at th offic Plan. can you mat(h thequ.stions nd answes?W it a. inthe boxs.fl a,.r'I L tl. -JlIU acommUnitatiopn actice1 4.s tudentA .'.'Pagea 1. StudentB . ) Page8 9.USEFULL ANGUAGEExcuse me. Where's ,,.?|tl on the gound/fist^econ''.d f loor'|t's ovel thee'|tl just past the lift, on the ight'Go to the end of the coidotGo throuBhth e doors.Tun right/left.1 Excusm e.W hee'(sh el ]ft?2 Excusem e.W herea re thes talrs?3 Where'tsh ec ompulelo om?4 Whee'tsh ed r]nksr na.hine?5 Wheaer et he toilel5'p Iease?I/,)llL]Go thoughth e doo5T. um right'I l l 32. ! a wlere are the Propetieisn the two adverts?,.J, indw ordsi the advert9t o matcht hephotos1 -8. U5 d|ct|onartyo help you.12 apartmenGc,e ntralsydny' studio,1 ' 2and3 bedrcomsT' opt wo 100.(s2 4tha nd25th)on ewb lock'Pice5f. om s480,0oo'Gold Coast near Brisbanelsumm3 o.c, winter20.'c)1' 9thc ent!ryhous' 6 bedooms,b2a thoom(su pa|sand downstair', large livinq oom 165 m1,modeln kllchen' 9la9e Galden 3'l00 m. |tnswrmm,nqp ool BeaurrlLrlvreowr Tasmans ea$1.6 mittion.62 checky oua nswersL. istena ndrepeat,vocabulapy a(tice.-P,a ge9 8,t xecis7e.7{ssl.F|nda diectivesin tha dvetsw |tha sim|larmeanlng.2 0rg! a Readt h advertsa ga|n|. Jnderlinteh e Coe.t I Adiectivesadiectivesin 1-.1 Thea patmenbtlo cki s modern/old.2 The pr1mnats ei n d low highb Ji|an g'3 lhe house is old/new.4 The living roon in the house is b/g/smol/.5 The kitchen in he house is old/new'6 he|e'sa nice/horribleV iew fomt hegadeno f the house.7 |'sh ot/coldi n B|isbane.a Ihe house is cheop/expensive.Thea panmenist bi8.It's a big apartment.The oomsin the housea rs mall.The house has small rooms,---1! *"- INc vo(abularyp ractice..)P age9 8. Exlcise 8' 33. Places 5! a rool"ttt'" titt" of the article.W hatd oes'hot property'mean?b Read the article and answer the questions.1 HoW many popIe live in Au5ta|]a?2 Whered o mostp eoplel ive?3 Whereis propertyq Ultex pn5iV?4 Wherea r propertyp icesV ery| o!r?!l has 36'000 km o coagt. There ae 7.6 mi||ionl l km2o | andA. usta|||as big' very b|g.B ut tnepopu|at|oofn1 8 m||||o|n5 v ely sma||foa cont|nent.w||hJutsw| op eop|ep el squa|ek i|ometed'o est hismanA ustlalianp |opetiys cheap?N ot exact|yA. |algepcen|aogfe A ustla|iansIi ve.na sma||n umbelo f blgc||leosn t hes outh.eascto ast'T he |ae popu|ation|hemee ansh omesa rc qu|tee xpensive( thel ea||yh otpDpeitsy i n sydney)'|np atosf westernA ustaIiat.h e oppositei s tue.Avelysm a|p|o pu|aomne ansv ery| owp topetpyt ices'Fot|hpet |ceo a squarem ett in sydneyy ou can buysquake| |ometrnea r the GeatV ictoriaD eselt.H otplopenoyf a diffrent kind!(63 Listn to a mn talking to acotlegue about his home. lJnderline the1 The house i5 qtrlte,ey snall/big2 Th gadenis quite/verys mau/big'I The house is quite/yeryr ld/modem.4 Propettyi s quite/vetyc heap/expensiveb Gammdpl la(li(e' .') Page9 9 txelise9 'communicatiopn actic1e5 ' studentAPage 81.student B ...) Page 90.E"llow discuss these questions with a partner.1 Whatd o .m'a nd .krn'standfo ?2 Wh. doP. || F // i nPdn by '| o| p|op"1yof a differnt klnd'?work with a partner. Talk about ach other'sWhee..L'i ve? .'' hou5/apatment'?'. big?.'' gaage/garden?Talk about popetyP lices in youc ountry.Ar propetpyr icesh igh?InW hatc ities/regioniss p opertyexpenslve/cheap?Inw hatp artso f yout own/egioisn p opetyexpnsiVe/cheap?USEFULL ANGUAGEI livei n a house/ an apartmenitn ....It's,.,k ilometrefsr om. ...,Theh ouse/apaftmeins tq uite/verybig/large/smalllt.! ...s quarem etres.It'so Ld/modernl.t 's quite/veryn ice.|t has '.. bedrooms- |t has a big/snallgaden.Is poperteyx pensivein youc ountry?ln ''. picesa eq uite/Vehyig h,b ut in -..@a.-+r!t (*- hnquitelv.ry + adiectiveIt'sv eryb ig. li's quiteb ig.It's quite smatl. lt's very smalt.l r t 34. Actiond Vocabularyp ractice.-tP age9 9, Exercise1 .Ia Label the photos (a-e) with the wod. inthe box.goo nb usinestsr ipshavem eetingsg ivegot ot adfea i15Discuss thse questions With a patnel.Do you go to confeences?Do you have a lot of meetingsaDo you g]Vep lesntations/Do you go on businesst ips?Do you go to trade fairs?64 Listen to five peoPl talking aboutthek jobs. Match the pople you hear lo thephotos. wite 1-5 in the boxs.a!l go to conferencespe5entations[]l t , ,>tJ He often goes to the head omce.They?ea lwaysl atef or meetings.a|ways usually ot|e sonel|nes don't ohen nevelI t,,,,.,,,,,t;,:,t.36 35. I a Looka t the advebso f fequencyin the grammarb ox. Then compLetet he sentencesso Inev a ue ov ou.1 g ve presentalons.2 go on bu5ine5l5 ips'] Workl n the Vening'b 5 Listen to an interview with veronica stephens, a tlevision poduce.How often dos she do these things? Tick (/) the boxes.always1 workst Otc lcvs on .ompaniesn Japan f2 WorksW ] lhp lesente|! o]nip Jn t l3 nakesp ro3ramme]5| EngL]]4 worksw rh a rermf roml apan ]t worksw l rhr teim f ronrr heu K t ] 8oes to ]apJn or bU! |cs9work with a patne. Mk sentences about5he usLral lwy or (s wi th telcvlsionc ompaniesn Japan.6 Listento stuartc omptonta lkingto a coLleaguaeb outw ork'A re the sentncstUe(T )o r fatse( 0?1 Hed oesn'hl aveir ol of meetings. V2 Het ravelas loto r buslness. L] Writ ernai|isn EngLsh.I work at home.Action 65V) nL]L]L]llL]IIL]L]L] LtttEa3 Hed oesn,l nakea |oto p hon .aLLs4 He5 end5a lot oe mn]ls'ia lot (of) / lots (of)67 pRoNUNc|AT|oLNis tena nd epeat.How do you say o/ in the sentences?1 | havc a |ol o meet ngs'2 | don't g Vc a Iot o presentations'] Do you go lo a |ol o conferences?Gammapr ractice-. ) Page9 9' Exercise2 .commnicatiopn actic1e .'' Page8 l.Work with a partnerUSEFULL ANGUAGEDo you oftent aveol n bu5iness?ldon't ofteng o abroado n buslnesstr ips.Ioftens ende mailst o foeigcno lLeagues.I nrakea Ioto f intenationpahIo nec aI15'I sometimegs o to ade fairsa ndI neverg ivep resentationins EngLish.I go to a lot of metings in English'a Lot ofllots of + rounWeh avea lot of customerisn France.We hav lots of custor.es in |taly too(al ot ofl lotso f = a largen Lrmbe,verb + a lollgo abroada lot.( : often)137 36. !a 68 Listen to th .onvrsation inthe meting. Fill in the 8aP5.having phoning workingnow moment this today."",""!limEmmalamEmmaChsEmmaChslimEmma.l' mt /t,r/irl a rneetingat the'z withL aur aand chis'Right.You?e on the |oud speake'OK. Hi everyone.HelLoE, mma.Are you having a good time inlstanbuL?Oh.i t'sg reatR. eallyg ood.T hi]on|yp oblemis ' |'mr ]|]n5 ucy ou aren'tw okinga ||th time]Emnaw, ete 4 aboutyourp roiectC, anw e ask yollone o two questions?Emma Sure.G o ahead.||m 0K' chis?Ch|s Yeah.W hat'5Y out eand oingt , Emma?Enma We||t,h eya en'Wt orkinga t the . They?eh avingtuncn.chis No' meano n the proiectW' hataet heyw okingo n /Enma Oh,r ight.U m ...W ell,3 wele,,,ro.kinogninstallationnu mbers ix.W etejustf lnlshingth e testingo n thatthal's the lasl iob...b Vocabularyp ractice..')P ag 99,Execise3 'c what ale |im,L aura,c hisa nd Emmad oinga t th moment?Witet he Corecfto rm of the vb. Reelt o the convrsationin 1a agaln, if necssary.1 lim' Lauaa nd chisn rei n theo ffi. thi5m orn]ng'I/t,L1l,/ atn11 a meeting.( hoye)2 Emma isn't in the offce this week.on a project in lstarbrl. (wak)I Ernma'isn lslanbul.4 Emma'sa t Worka t the monent'a phone caLl. andke,5 Emma'sc o||eagueas eh aVinglu n.h'the monent(' 'rl WorkJ Laura'sn a neetinSgh' ea good timc' (aye]a tluncha l themoment(, noti oveJ7 Jim,c hrisa nd Lauaa ret a|klng' Emmaquest]ons..sk)8 Emman nd hel co|Leagueasr on thc |.51j ob'thc testingl'' 'lr)l8 l 37. Action 6Presentc ontinuousl'm wok|nogn the leportn ow.she'sm aklnga phonec all.They'rch avlngl uncha t the moment.Negotive|'i ot havlga coffeea t the moment.Hel snt maklnga phonec all.ORHe's not making a phone call.We .ren wodng today.ORWe'en otw olkingt oday.Both ons of then egativea re in @mnon use.Questionswhafg she do|8?(W hs= What s)What a you doltlg?15h e hav|nga meting?A they worklt on the proiect?70 Llsten to the telephoneconveEationsw. hat are thP eopted o|ng?comoletet he snten.es.1 Steve's2 Olivia's3 Colin's4 Nadia's5 Paolo's sylvia'slnvnn Ltrlr9 PRo|{Ut{C|A|oLl|{s tena nd rpeatthe sntencesH. ow do you say ./'9?1 I'mh avinga meeting.2 What'ss he doing?3 she isn'tw okingto day'4 Wetea ll Wokinogn the project'5 Aet heyh avinglu nchn ow?6 What ae you doing?Gammarp ractic ..' Page 99, Exercise4 .commUnicatiopn ctic1 7. student -.'Page8 1. StudentB -.t Page9 0.Talkt o a partneLw hat aey ou workingo nat th moment?USEFULLA NGUAGEHet in a meetintgh ism orning.Theyleh avinga coffeea t the moment.What are you doing now?I'mn oti n the officet oday.We'rew orkingo n the newp rojectth igw eek.Irn 38. sootas dl eisuaec t|v|tIesEa Read the text. Can you btly For Dunnies book.sin your country?Answr th qustions.1 Whatis .spatei ne,?2 Whyd o peopLeb uyF orD ummiesb ooks?3 Whatk indo f peopleb uyF orD ummlebso oks?4 ls lhe ForD unmiess eriess uccessfuL?What do you do n yo sparc time?Nola |otA? eYo|uo okin1g0 a n ewhobby|? yo!a e,thean qoodp |acetosla( is the ForD lrmmiebs ooks .T hebooksteacyho Uh oWtod oh !ndedosthings' romA necra n ootba||cthoi nescookin!'F orD rnmiebso o ks xp]a n a Ith basicsin s impIel ng age's ot hey'repeJecot r bsoIUtbee qinneTsh' eb ackandy 6||oWbo oksn owh aveh undredostit|si n3 9| angUageWs' t h ]00m iIi oncopiesin p rinti't ,so bvioUslhatreetimeis big business.Match the words to the activitisi n thepictures.aerobics basketball chess cyclingflshing footbatl guitar running skiingswimmingw alking weighkta iningWINE'.:!:YA e.b.7,;|",,h::, u"40 112 39. Action 6!a7l PRo Ut{c|AT|ocNh ck youranswes.L isten and repet.A ea ny of thewolds |he same or similar in your languag?|st heip ronUn.iatiodni ffernt in English?72 Listen to two colleagues talkingaboutl eisue.W hich activitis fom 1c dothey talk about?72 Listena gain.C ompleteth is extrartfom the conversation.A Don'ty ou |ik 1 |B l h a t e ,A 0h' love] ] ' |t'5g oJdfo |y olr'B No ti f y o uc . n t a lA No,t hat'st rueltill in the gaps. Then make fou sentencesthat are tu fo you.like don t like love hateL((-r) r | / . 1 , s . i i r r ' . I W i | ( n 8 J 'I c w I n n r q ./-( . . : ) 4 Ul | i | | c |hate walkinglike skin8.d G armdr prarl i .c . ) Pdgp qo. Exer .i qp s.Looka l lhe photos.C any ou guessw hatt hepeopled o in theilspaet ime?73 Now listen to the people and flll inthe gaps.l g o2 playgor p L i yI p l d y t hgogo/play/do| 3o + nouns with -ingI play + sports, ganes, musicalldo + aerobicsw, eightt rainingVocabUlarpy actic'e. ') Page9 9, Execi5 .Communicatiopnr actice1 8.-) Page8 2.Wokw itha partner.IJSEFI]LLA NGUAGEWhatd o you do in yours paeti me?r go cyclng,ldo a e r o b i c s ,I play footbalL/thgeu itar.I Love/Like/hsawteim ming.t"' 40. MeetingPlannerJNUARYMT WT45611 12 1318 19 2025 26 27Ea72l 630310172431F12229FEBRUARYMT WT12348 9 10 11't5 16 t7 1822 23 24 25MARCHMT W1238 9 l 015 16 t722 23 2429 30 3lT F S4561t 12 13l 8 19 20PRlLMT W56712 13 1419 20 2 l26 27 2uFS56't2 t3't9 2026 27TF' t 2l l 9't5 1622 2329 30ss3410 1117 1a24 25s72128s7'142 l282874 Listen to four short convesation..when do th peoPl aran8eto meet?M akth foul dats on the calendar.75 listn end pat the months.lanuayt ebuayiv lachA pl lt4ayJ uneJU|y Augusl septembeo clobe NoVernberDecembec 7' PRo{Ut|c|Al|oNLi stn again and fill inthe chart.DatesWe write:Mauyt h11th vlayWe say:the eleventh of May 41. Meeting 7vocbUlalyp (ti(e'. ') Page1 00.E xetcise1 ' b Gammap actice.. ' Page1 00' Execis2e.76 Li.ten. Wite the days in th oderyou hea them.Monday Tuesday WednesdayThursday Friday Saturday Sunday| !t't,ltusJna 52637vocabularyp ractice.'')P ag 100.E xercis ].Work with a partner. student points to oneof the phrases and Student B asks aqustion.T ake it in turns.B Ae you fee on Friday?. Ine morntng. middleo f Decembe. August 10th. the evening78 PRoNUNC|A|Loins tena nd repat'How do you say .l' at the nd of thenumbes?1 What about the twenty-eighth?2 |.mf eeo n thef ourtho f February'r Fridayt het welfth?4 Yes,t hes eventeentohf Maiys fine'5 No, can'tm akei t on Fidatyh e thirteenth6 so, tondatyh fifteenth'd!a77 Listena nd repeat.P ractises ayingthe days of the wek.Workw ith a patnerL.o oka t the calenda.Yous ay a datea nd your partners ays theday' chang roles.A Thet welfthof JanuaryB Tuesday.74 Listent o the conversationisn laagain.f ilt in the gaps in the sentencesw ithat, in o on'1 |'mf ee.' / thee ndo f]anuary'Yes,I canm akeit thet wenty.eighth.2 |'m ree Februay'|'mb usy theb eginninogf FeblUry'3 Aey ouf ee them idd|oef ivlach?No,I can'tm akeit Friday.the morning?nine o'clock?Prepositions with times ond dotesCommunicatiopnr actice1 9. StudentA .-tPage8 2. StudentB -.>P age9 0.USEFI.]LLA NGUAGEon Tuesday)uly gth (dates)n Mach (manrhs)summer (Seosonslt h em i d d l eo f . . .the moning/afternoon/eveningat ten o'clock (tines)the beginning/enodfnrgnlthe weekendChristmasWhenc anw e meet?When are you ree?whata bout het entho f lune?That'sf ine.No, l'm busy on the tenth,I can/canmt akelt at thee ndo f lune.I'mf reea t theb eginninogf l ullI'mb usyi n them iddleo f July.What about the first week in August?l4r 42. Presenct ontinou5:u turae an8emntsTavella nguageEa 79 Listen to Gary lipton talking to aCollague about hi5 plans for a businss trip.Filt in the gaps in his diay.!.))MayParis London Cf i.uSo fonaonF|ib^|LA 9.at ('," )/r.ivL A/LL, Yq^ S.7S plNa': Yrr^ C.tS ;,n t|,!LLt;rt "-i.-,'-r..75 cn7'.k-.) 1.ao GtuLLrjh - suL,R.L,l,c j.TT G',l|LLriri - J.-,,Lr t]d/kLt) t.3Tp,t1Tra,n (Eurt:tat ta ) (p,r1Ht L| a';TG)' //'Rad Gy's diary again and answer the questions.1 ls Garyl eavingL A on TLrcsday?2 Where'sh .hilnglllg lghtso n thc Way] |5h e takij)gI h lIainl o Palso n WdIcsdiy?4 InP dris,w h ch hoteLs he slayinga t?5 ls he comingb ick to Londono n Saturd.yl6 |5h e ariVinig chicagon the moming.In the sentences Gary Lipton describes his tavelplans. Fill in the gaps.I *) .n"na""rr,u"))|:/,?,t|Lna4A3 s p,+,:' 7 .oo Pi^ c^,e."ta.ts p, )) LA t?.25 6,ht iu ht n1 LosA ngeleso n Monday.2 the tain the Eurosla'3 Then in Paisfo rt hecn ights.4 back to London on lhc tain.5 in LA in the middle of thenight.6 The.' o . I h " g . | | on"' i nChicago. 43. Meeting 7Presenct ontinuousf:u turea angements Who. ..?W hy...?|'mf ,y|ngt o Londono n l/|oday'Shebm eetlnga collea8ueth ls afrernoon.Theyl 8r|v|nt8o norow'wei! hrvlnt a meetinga t ouro 'clock.79 Listen a8ain and check yo answers. vocabularyp ractice. ..' Page 100' ExeCise4 .Gammap actic..) Pag 100,E xercise5 .can you .ompletet hes questionsf omG ay's(onvesat|o|nn 1a?How When Whee Who WhyWhoa ey ouw olkingw ith?I'mw orkinwg ithl ohn.Who's Soing to the meeting?AnneP, etear ndK en.Why are you going to Hamburg?I'm going to a meeting.Why! he takins the train?Becauseh e doesn'tli ke flying.Work with a partneL look back at Gary'sdiary. Ask and answer questlons abouthis trip.A When'sG aryl eaving/arivin g'' .?B He'sl eaving/arriviantg . -..A Whafs he doing on...?B He'sf lylng/meeting/goin.g...A Whee'hse ..'?/ Who'sh e '''?/ Why.sh e...?/ How'sh e...?Wek?2)taey ou goingt o EuopeG' ayN? extaey ou going?T ot he Londono ff]ce?ey ou meetingT? anyaD olana gain?aey ou goingt o Pari5?o n bUsiness?aey ou lfave||intgo Pris?A rey ou communicatioorna ctic2 0.s tudenAt .-,drivinB? Page8 2' studnt B -.) Page9 0.79 Looka t the tanscipotn page1 21 andlistent o Gary'sc onversat|oang ain.c hck yourEo PRol{Utic|T|oLits{t ona nd rpeat' Howdo you say the undlined words?1 Who 5h meeting?2 Who aey ou traveIlinWg ith?3 Who'sc omingl o the meeting?4 Whya rey ou leavinge a|y?5 why's he golng lo London? why ael heys layingj n thath otel?Talk to other students. Flnd out whataangemnts they have o th|s week.USEFULL ANGUAGEwheea rey ou goin8?Whya rey oug oingt o lvlilan?WhenAVhtaimt ea rey oul eaving?Who are you meeting?How are you travelling?I'ml eavingL ondono n Tuesday.|'ma iving/changiinn Pga ris'she5 stayingf oa week.He! flying.Theyteta kingth et ain'145 44. TIM EouTE a Talkt o others tudts aboutt aint ravel.HoWo ftend o you travelb y tain?Do you liket ainl ave|?Do you Usually eservae seat?b Gary L|pton i5 bying a tickt fo th Euostar.Read the convesationt.i tl in the gaps.Assistat Hello'Gaty Hi. ld like to book two seats toParis,p |easeF. ot omoowAssistant At I i,liti tine7Gay At bout 5'00 pm' I don.l have timetab|e.I t rtime.'5 a taina t 17.15'in Parisa t 20.55.lo calGy Righl. oK' 4lne'AssistantW ouldy ou liket o travelf lrstc lassos tandardC |ass?Gary Stndad'Assislant And would you 5a sing|eo r a retunti cket?A round.tip,le a5e.Whenw ouLdy ou llket o 6back?Iwnt to etuonn satudayb'u tdon't know Wht 7is the standadGayGryAssislant Do Vouw antl o bool.l he relurnt lp|f eservae seal,3I changet he leseVation?Witha standardfa re,y ou canchangeo r canceLth e bookingy. es,GayGarytill in 1-9 W|thw ods omth conversationin 1a.1 a one way ticket (US) : a .v;ril' (UK)2 a roJnd l rp l, kel (J5) ' d (Jl3 a listo f times( oft rains)= a4 thet imea t the destintion=5 to come back = to to l)ook = to7 a booking= a6 a ti(ke|p ice= a9 normal( ticketc,l ass):82 chck you answes. Listen andrepeat.vocabulapy a(tice..)P ag 100,E xecise.0K. How efare,t hen?0ne monent'a1 Llsten and check vour answers. 45. z^Meeting 784 L|stent o th|sc ustomb ook|ng.traint |cketc. ompletet h lnfomat|o(n1 -8).7 Destination2 icket (singletetun,3 Leavin9 on (day)l4 Leaving at. (time)l5 Returninogn (doy):6 Retuminga t ftner:7 Class:8 Fare:E:| PRol{u|{c|AT|Hoot|w d o you say oIn theses entences?L lstena nd rapeat,1 I'dl iket o booka seat.2 Whenw ouldy oul iket o comeb ack?3 | wantt o returno n Saturday.4 Doy ouw antt o bookt he returnt rip now?w.ntto + ininitive/ would [k to +inqnitiveI'd llke to book a seat.l wat to book a seat.When woutd you llke to teave?When do you want to lave?lvoeWj ouldlj ket o 13m oref ornal/politetton want to.Workw |tha partneL.o oka t the thnscptfor 2a on page1 22 and praatlseth econverSatlon,communicatipona ctic2e1 .s tudntA ..)Page8 2. studnBt ..' Page9 1.USEFULL ANGUAGEI'dl ike a returnto (Birminghamp)l,e ase.Wouldy ou |ik to boo|lesewae seat?When do you want to lave / come back?Do you want to travel fiEt class or5econd/standad/conoclma5y5 ?Howm uchj s ths tandardfa re?can I changem yb ooking/resrvation?Ticketsa singlet i(ket( UK)/ a one-wayti cket( US)rturtni cket( UK)/ round.titpic ket( Us)n Gammarp actic ..' Page 101, ExeCise7 .147 46. ReportingEatrT L$"=.JL85 Listen to Hanna Day taLking toa colLeagu about a tlde fair she visited inIndia. |lndelin th corct wods.1 The trade ai was yesletday/lasl week.2 Thet rddef airW .]sq Ulelvergyo od.] TheeW eea bout1 00/400co mpanieast the4 l ' n n ' on C ' J| ' / ' ' ,ag0,5 Thet radef aii n CaLcutt|av dslwdsnV'te ryb ig'o Fa a"d h P ' ' o Lpdg.p l 4 P j P PJ' '|./ i|| | ! r .can you Comptetteh eseq ustions fom1 a?Fill in th gaps.l- was many were135d E6 PRo U c|AT|oNL istn and repeat'How do you say wos(n't) ad were(n,t)inthese sntences?1 Were you at the trdde fairT2 Wherew as it?3 lt !!as brg,IWasn,th ere| asty ea.TheeW eret housandos f peopIe'Wew eren'itn thes ane holel.be: past snpleThe confeencwe as good last Week.They were in the same hotel.QuestionsHoW may people wer thee?waslohn thee?The big conpaniews eenta t the trade fai.The presentationw asnt very good.you at thet adefa ir| astw ek?was it? Delhl?was it? 0K?it blg?cornpanlews eret here7( 85 tisten again and check your answes. e Gammap' aCti(.e'. ) Page lo1. txe|(isel . 47. wok with a partner. Talk about where you wre:. yesleroaeyv enn g. last SatudayTine referencest o the pastReporting8communicatipona (tic2e2 .s ludnt A ..')Page 83' studnt B..') Pag 91'Looka saina t youri nformatiofnr omcommnicatiopnr actic 22.W ritea n mailtetlin8 you boss about the Gonfernce/trainingc oursey ou wentt o. Use the emaiLin Execise2 to helpy olj.EaTusdayivlarchsunmeTor ..,SubjectlDer ''..ch.stma5two daystheem onths agoVocabulapryr actic.e. t Page1 01,Make sntences. use the words inand past time exprssions.1 Todayis Thursdayr'M o'dy)ln.l'l't1 ttlt'' 1ll LL .l,l1.' .t,1',2 lt.s November oclobe,) his yea|' (2aa1)4 |'5F |iday.( lastF riday)5 TodaYi 5 Thusday(' Wednesday) This month' (^,'ay)USETUL LANGUAGEthExecis2e .backetsHoww ast het radef airl astw eek?Itw as/wasnv'te ryg ood.Thelew eea Ioto f peopleth ere.Thewe eena't l oto f newp roducts.Wheew as it?Who was thee?Wast hen eetinglo ng?Howm anyp eoplew erea t them eeting?Timer eferencetso thep astyesterdayla, st Fiday1,a 9wt eek,l astmonthl,a sty eart,h eed aysa goRed this email from Hanna Day to he mnagr, Luke Roscoe. fill in th gaps with the corct fom o e.BOOIo: Luke RoscoeFromr Hanna DaysubjectI trade air por|Dear L!ke,I rn now back in Vancolver afler my tp to De hi' The lrade fir 1 l1l' Very good t'? a big event thefe r about 400 compan es There 4 ontytwo new producls l lhe show so there ! a |olo b igs a es pesentatonBs ul there6 a very good p.esentation.b y l4ercuryC onsu ling. on new lechno]ogy t,mw nlinga eport aboul it al the moment' I cn send you a copy |ler lhis week'business asl week? 3Regads.PS Edw n Palmerel4e 48. !a t7 Listet o MartiB erg8 iviga n updatet ohis managerH, annaD ay,a bouth is bus|nesst ipl astweek was it a good trip?87 Listena gain.A re thess entenctsr ue( )or talse ()?1 lMartintr avelledto lllexicoo n Thursday A2 HeW orkeda ll dayo n Fiday. n3 He stayedi n a hoteln eat he offjce. !4 vlartinp! esentatiosnta rteda t 9.oo. !5 Thep resentatiofnln isheda t 9.3o. !6 This morning,v ligueplh oned| Vlartin. !87 Llstena galn.U nderllneth e correctwordsi n thses enten.esa bout lartin.I Hep resente/d didnl presentt l'e b,rsinessPlan.2 Be tolkedo bout/ didn talk aboutl hecost of materials.3 He discusse/d didn'td is.lss supplierswith lMiguel.4 He visited/ didn visitt he factory.5 He looked at / didn't /ook ot the newproductiolinn e.88 Listen and check you answers.Pact|ssea yingt he snten.es.vocabulapyr actice.. ) Page1 01,E xercise3 . 49. i Post simple: regula verbsPasitive (inintive+ .ed)Ipesentetdh e businessp |anl astW eek.she emai|dt he reporty e5terday'Questians (did + subiect + innnive)oid you recc|ve my email yesteday?What did they discuss at the meetinglast week?Negative (didn + injnitive)I didnl talk to lenny.she didnl Phon.Cany ou completet heseq uestionst hatHanna asks?1 whcf / VoL/r ,rniveltlhtt,li,l.y,ur,utn t ?2 !^/hc/ yeo lr/ stly 1] yot]/ ln|(n bo1]llh .osI om .lari l|]4 vou/ vrsilr hf 1r(t ory?89 check you answers' Listen andepeat'Makes entencesa boutM altin'st ip.P ractisesaylngt he sentencesw itha paner.Reporting890 ppoNUNCta or{ Listen and repea.thse vebs in the past simpte. How do wesay th 'ed ending? f i l L in t h chart'phoned taIked pesented receiVedlooked visited emailed neededd.scussed woked stayed statedfinished travelledf ^'' lCommunicatiporna cticePag 83. student B ..)Talkt o a patnerw. hen. usc a ldx ntn.hine?USEFI]LLA NGI]AGE2]. student ..'Page 91.did you tast:],4. l l i.nid n. l work oI lhl t!dny'I r 1. r t in/ v/ork, /T hLr rs( l , ry2 ho / rrrivo / ovL'fingI hc / lalk . rbr ) l ]/l pl rn4 Pedro / rrlk , r lor' he / Visil / ..1ory6 look at / l ) r ( ) ( l ! . t ionL ino/ , ,1i r/y So.oro l lote8 M i s r e l i p h o I c him t V ct . d . r yllalkedt o Kena ndG loriaa t them eetingWet alkeda bout heb usinespsl an.Didy oud iscustsh et agets?I pesentethde n ewp roducatt themeeting.Wed idn'lto oka t then ewp riceli st.Gmmapr actice..'P age1 o1,E xecis4e'151 50. TIMEOUTEa Match th groups of words to th photos froma holidayb o.hueU.s ea dictionaryto hlp you.wite 1-5 in the boxes.1 plana lelrt !u! coach2 bcach pool sunbathc] bos] estouont]s di'.os4 apartmnt hote| c.mpsit5 rent a car. travelaround go siOhtseeingfTTt'r''s.i"d "lPasts |hPle:| ]regl.v bsHolidaya ndt ravell anguage9l listen to Hannao ay tatklngt o hercolleagus't evenc roft,a bouth |sh odayo nthe Greek island of crete. Tick (/) the coe.tanswea:' b, or both.1 Het ravelletdo Creteb y...a planep. I ferry[2 on cret, h stayed n' ''a a hotel!. b an apartmen!t.3 TheWe ere|o tso f..'a bars.! b restaurants! .4 Het ravelleadr oundb y...a c a r ! t uus.!Vo(abulapyr a(liCe.''P)a gel 0l' Elr(ise 5'92 PRot{UC ||oIL |stena nd mat(hth. wodsto the corecst tressm arks.T henlllten a8aln and repeat.i:."ffiN:4 sightseeingd5 hotelt i t t bhOoooOOooOooooOoE" 9' L|sttno sentencesfr omt heconv.rsationIn 1b. Matcht h senten.es( 1-l2)to th iregulavre rbsy ou hear( a-l).1A 5! e!,! 6! to!3! 7n t t !a! 8! t t !a ate b bought c cme d cost e drankf drove g flew h had i left , sawk took I wentb can you writ the infinitives of the verbs in a-l?dgisrl 51. Pasts inple:i rregulavr erbsThe past simple form of some verbsi5 iegularY oun eedt o learnt hem'see 1hel isto f iegu|aVr erbso npage 115.. G a m m d l p I a ( l | ' P ' ' ) P d g e | ( , / ' | } P I l P t lLook al the eceipts and Papes om steven'striP. fuk and answe question. with a partnl.A Whn / What/ Where/ HoW( ml]chd) id he '''?B He . . .c ommUn i c a I iporna c t i (2e4 .s t ! dn l A. ' . )Page 8]' student B '.') Pag 91.Talk about past holidays with a patnel'Where/ What/ Howd id...?USEFULL ANGUAGEDid you fly o did you take the ferry?I renteda car,a nd tave|leadr ound'We went sightseeing.I hada weekr elaxinga nd sunbalhlngo nthe bach'We didn'ts taya t a hotel.W e wereo na capn5 ite'WhatW ast he nightlifeli k? Wr th barsand r5taurantso K?13 2707 00l2 5096 AAse.4BToonlPoe aSo(n0 N)Franku(FRt A)Athen(sA TH)Franku(Fr|R )TorontPoa rson( 0N)BillNo. tu/4,1loom N(I 0sNanrer r.vL,r(r r(,1I llllliqUliq.f .u.rit.rIArrrvald are:l ry (, D$!t!ture date:, j.ryN|V]5yIt4a5yIt4a6yMay 2nMay 206r0017 1509 05D)1l99.28T0AL:|t. ?rlIsnIIiltsSara frsnuraY ,rrn cn r.ar on qi)cl36^c672tc9206ac920l4c873Vancouv(e8rC )Toon|Poe arso(n0 N)Fank(uFrRt A)Alhen(sA TH)FrankL(lFrRl A) ,.-*-m^**",,.cHlcKN sANDUlcHlflERAL UARReporting8SightseeinTgo ursTourd ate:ll lay |4t1*v S i 3gvq nTH .9'1B P ' l . l ' 9DUR 1]R0R: | 5r 52. Communicationcan you match the words to the do.ments?a] agenda bac hart gaph minutespi chart sChedule tablet ln rh,rl 2 )456794 chck your answrs. Lsten and repeat.Warehouse - Sticks -Documenta5n da ttachmentsEa vo(abularyp ractice.-)P age 102,E xercisel.Readt he emailsa nd answeth e qustions.1 Whyi s .alal cndlIg docuncnttso T m?2 llow mirnya ocument.sr rea ttachednc a r l a se n a i l ?] DoesT iihl nv . copvo t he m]nutsi4 Wh oh a 5 . o ! l c so l h es . h c d u lf ot h cnW W.rehou5e?Warehouse ZoneDesign PhaseLDesignlConsultationlRevisionsFinadl esrgn5 Feb Mar Apr Mayo{Points to djscqss at ther) Wareho!sZeo ne5meetr!gl2) slock tr]omaton27 000' i1:]:Ti;:.:..;,':".'"' -...p^6,1"r ,ouij"-','' ffii?::i;:T".:Hij::,Stock (by product Code)sP 1570 tcP 38%Total54 53. DearTm,P|ease inda ttachedt he agenda for themeetingn extTuesday.I a so allach othernorma|oynou n eedf ort h meet ing:ap echatofp roducts a bac hart of stocks in lheWaehousae .g faph of stocks for |astm onth.and a tabe o customes,A]exW |olelh e m nutes olh e |astm eetinglhinkh e sent them to you.Bul iy oud onl havel henr j.u sta sk himlo ena you a copy'Besl regards.Cat at!9Dear Carla,Ma.yt hanks olt hei normaton]' eada thealtachmentlsh is morning I saw A exyesterdaya nd h gave me |he r. nu|es But Idont have a copy of the schedu efolh new Warehouse A|ex tod me helhoughyt ou had lhe schedLrleC ould you sendTmTim,| .ma radI don. th avel he schedue ButIspoke| o A ce Drapef,lhe pojecie ng neands hes aids hes br ingingc opes lo themeel nq for a|| o us she wants to give apresenlationab oul the protect,a nd shed kel0 talk about lhe schedu e then But f youneed a copy beore the meeting you cancontacht er Her ema laddress isdr ape r@bc- structu re s conCaraEaCommunicatio9nObjectp ronounsHes enth er fived ocurnentSs.h e readt hem.| ) me you ) you he ) him she ) herit ) it we ) us they ) themLook at the slamma box. Then ead the phases 1-7and f]ndt hem in th emails (h|ght|ghted)w. ho orwhat do th undellined wod. lefe to? choose fomthse people o things.Alex Timthe scheduleAlice the minutes1 ... he sent them to yoo. (lhen = t/h t,i|rLs )2 ... ask him to email you a copy. (him = )L.. ask himt o emallyoua copy.( you = )4 ''' he gaver n th mlnutes(.m e: )5 Could you send it to me? (lt: ) ''' she'sb ringingc opie5t o the meetingfo ra LLo f L]5'(us = andl7 ...y ou can contdcht er.( her= )Grammarp ractice. .' Pag 102, ExeCise2 .Read th emails again. Find th past simple form ofthese irregular verbs,I gve !!t!t! 6 sencl2 have 7 speak] ead 8 telL4 say 9 t h i n k5 see 10 !!lte95 check youl nswes. Listen and repeat.c Grammarp racti(e..>P age1 02,E xlcise 3.communication pactice 25 -.) Page 84' Wolk witha pame.IJSEFI]L LANGUAGEattacht he minuteso f the meeting.Pleasef inda ttachedm y reporto f thet rip.can't eadth e attachment.Could you send me the schedule?[4anyt hanksf ory ourm essage.i 55 54. !adDo you or yourc olleagess pak Engllsho n the telephone?who do yo speak to?completet he questionnaiec. k (/) the boxes.work wlth a patnTr.a lka bouty oura nswrs.9 L|stent o . womanp ho|ntt h.re.pt|on at APc ltd. Answel th quest|os.1 Doest he eceptiontjaskt ea messa8e?2 Doesh et aket hw oman,nsa me?3 Doesh et akeh ep honen umber?4 Does he ask her to call back?96 L|stna ga|nc' ompletet he messag.MESSAGEf Q4 .'''4Jp!',4' . '''r.haE| 1:97 L|steto thre telphon.a tls.Are theses nten.st ue( )o r ats(F )?Call l 1 Louise is out of the office.2 Robs aysh e'llc all Louiseb ack,Call2 3 Robl eavesa message.4 Robl eavesh isp honen umbe.Call3 5 Louisep honesR ob'se xtension.6 Robt hanksL ouisefo rh erc all.b Flt(I n the gaps to compteteth e telephonec atls.!atr!!!!afaid busy calling coutd holdmoment back speaking who'sGll 1Rcpt|on Hello.c amden ll''larketgin'RobRobRecptionRobRcceptlonRobReceptlonHe||o.. . cnua'.. Ispeakt o LouiseMiller,p lease?calling,p lease?Rob Sears.Herl ine's3 ........... ..a..t them oment.0h, right.U m. ..O K.I 'll call backl ater.oK.Bye.Bye. 55. Communicatio9nCall 2RobRobRceptionRobRobca meEa compltth eses ntences fromt hconve.ationisn 2b.1(; i*ac"rrz(t'-'L/- r " 't o- i rv ou@he the ressageas soon as possible.Hello-c amden alketing.Hello.L ouise[ '1illepl,e a5e'|tl Rob Seas'Onea , please.l' m5 she's still on thephone. Would you like6 1t]m '.. could you ask he toCaltback?Ye5,she has my numbecould takey ourn arnea gain?YeahR. obs a15's -E-A.R.s'oK. |'|a| skh et o ca|y| ou99 Listena nd repeatt he sentncesin ta.w|||' pontaneousd ecisionsa nd offes|'l[ give he the message.She'll cau you back.(l'll= | will)Note: we use the short orm(ll) whenRob |t quite ugent.Re.ption oK. |'||g iveh et he messagea ssoon as possible.Rob O(. Thanksv erym uch.B ye.Rcption Bye'CalL 3Rob HeLlo.Lo|seH el|o|. 5t hatR ob?Rob Yes, 3LouisH i,R ob.| t'5L oui5c'Rob 0h hi, LouiseT. hanksf or9Lo0is YoUt weIcomeW' hatc an do [or97 Listn to th telphon calls a8a|n'check your answs.98 Listen and rpat the sentences'hn, in paits' practise the convesationsin 2b.1 Who'sc allingp, lease?2 Herl ine'sb usya t the moment.I one momentp. lease.4 Would you llke to hold?5 A sthatRob?B Yes, speaklng.6 Thanksf or calllngb ack.vorabulaIyp raCti(e'. ') Pge 102.E xe(is4e.Grammarp a(tice..'P) age 102,E tecisecommunicatiopnr a(tice2 6. studnt A .-'Page8 4. StudentI - ) Page9 2.USEFULL ANGI]AGEt .Who'sc allingp,l ease?]t.sE icB lanc.ls that Tom?Yes, speaking.couldI speakt oA nn,p lase?Sorry I'm afraid she's out.Canl / Couidy out akea message?I'll give him the messaSe.Couldy oua skh ert o callm e( baak)?I'll call back latelCouldI takey ourn ame?Herl inebb usya t them oment.Wouldy oul iket o hold?157 56. TIMEOUTRad the emails (a-c) from three colteagoeswhat subicts do they wit about?Read the emails again. |J5 a dictionary to helPyou. on prson tves in Manila, one lives |nMilan and one lives in Moscow. Which personis fom wh|Ch City?r is foMr ni|a'2 is foMn ilan.3 is kon MoscowLook at the picturs o d|fferent typs ofweather. Find words in the emails to filt inthe gaps.lvloscowEtrEDear Ce ia and AlexI hope you had a qood weekend. I wanled to takethe kds |o lhe pak' bul the wealher wasns erabe' It ''Jasc o]d (|wod egrees)and oggyaday on satuday.t hen it rained a||day on sundayTypca|Weatheo lh e season'A nd now Im backat woki l 'sa beaul fU|sUnndya y|What.st he weathe| ike ^,ityho u? Are you bo|ho Kfot he coneencec a||| atel |oday'Seb9eEHr SebYes. .m oK ol the ca| |tsco(rdyherelhisnrornng.andi ls raininga bi l i tsveryholand hun d' lhough || |ooks |ike we || gela lh(rndrs|orn]r. ma ct!a||yp eased (o be ina coo|ofce with ai condilon ngI The systemin my apatment isn't Woking,Celia!o9I don l |.avFa ..o1d|t'o.'nq al |.oree |tl.ec e |d'Bul it s minus 18 degrees here al the moment, so it sno| a prob|eml |l's quite windy as we||' so it ee seven colder Seb, you said it was cold on Saturday(two degrees)' Her' when the lmperalue.s aboltzeoa nd l .ss nowingp. eop|es ay i ts'warm! guesstlvo degeesi s .abso|ule|y reez]ng oy ou' ce ia!ook oMard lo lhe conieence c|||terEa_=-*?s-4 t s s5 f S f 6 l t s w7 l t ' sf 8 a t100 checky oua nswesL.i stna ndepeat'582 lt's r 57. |{ow frnd words in the emails with the smmeaninga s 1-5.1 'leyn :]ce= b|' !tt;l/2 h o rb | e= mI qlr le lrot - w5 one beLowz ero= m onel0l checky oura nswers.L istena nd epeat'Vocabularpy ractice.-)P age 101.E xercise6 .Communicatio9n102 Listn to th convesationa gainand check you answes.Review o Dresent and Dast tensesPresentc ontinuousIt'sr aininagt them oment.Itr ainsa loti n winter|t ainedy esteday'd Grammarp ractic .'' Page 103, Exec|se7 .Communicatiopnr actice2 7.-t Page8 4.work with a Patnr.102 Ni8elB akeri s on a businesst ipi nFran.eH. e'sh avingl unchw ith his collagu,olivier Mnad. Listen to thir conve'sation,thena nswet he qustions.1 Whafst h n];ltherL ikelo day?2 Whatc itya re thec olledgueisn ?I Whnfs the Mislr.lT4 WhJt'st he! !.alheli kei n Londont odJy]compLete these sentences from the convesation.Put th vrbs in the colCtte ns.Il lil)lil ncalye Vry dnV| .1sWt ek' 1r.'n)Yous ornelm cs one ol wo wetdays. fgel)Th sun todiryt'h at'st he m. nlhing. 5h',dThe Wa]le wilh our boll|c ofhereo nc beforea' bolI twoBeforew, henI Livedin P.rls, aln'ay!Talka bout hew atheri n youC ountry/rg|on.What.tsh eW ealh|i ket oday?WhatW asi t likey estrd.y?Wllal.st heW cnlheu s|]d||Iyik ei n:j.lnunry? AD L? AUgusl]Talk about your past experiences of extremevery hot wcalhervcry colo wcalncr5tonWg IdsUSEFULL ANGUAGEIt ainsa lot in theU K in April.|t'5 oflen foggy in NoVembe.It's freezing.It'ss nowing.fhe weathet in the past|tf anedla stn ight'It was windy yesterday.EaE"1I/8a cold W nd' sorntimes' .ge'App.rentlyi,t ther at thel t 9 58. 10 ProgressInt he2 0th en|tllyp.I il||l]gl0j i |)itl!]cilI. itl|eWa stctf.u rll]0a|,| ]dh Iqh()B|'t ltt 0(laya.new worcli s in th(] lir:c heapol'W' h'1d10 esthi sn lean oIp |aneisn t h(2] 1St0 t ] l l t t |i|lyn'( lfor tlret w0b iq c0rnl)iLni(th-'a1rjI nak('llt0tll:Ai rbLrasI i i Boeinq'20np apearn' e asyW atyo m akteh ec osot |yin|ogw eisrt 0buildb iggeprl aneosn. ela rgpel anwe iths,a y4, 00s eatsis,esse xpens1ivo |tyh ant ]vsom a||eo!'nlielhs2 00s eats'ThisW aWs hyin. 1 969B'o einbqL rit|slf is7t 47J !mboJe t.o4r 00p assengeBose' inqm.so rme odeJunm bo.l7h4e7 '400s,t illhagso osda letso daByu. ils i teconomicbaulitdoaThe BIG questionp|anbei ggethlahne 7 47?Thiiss a mored itficuq|ut estion'Becausoe lh eh iohc osls'thdee ve|opmennteowp |aneissa danoeobu|s] siness'Aibuslhinbkisg qeisr bettearn, di s spendinbgi| |ionosfeurcso nl tsn ewA3Bs0u peJu mbow. ith5 50s eatsB' utBoeintgh inkist s7 47s tillhaas flturea, ndd oesntw antl0spendb l||ioonsd o||aonsa newl'a rqemr odeL|'a gpe| anesarea biqp elcentaooeb oth imbsu. sinesAs1, peseenal,c hcompanhya sa bou5t0 90o t heW or|md arketp0as sengerp|ne|sf't heA3Bi0ss ae.e ]iaba|ned m oree conomlca|1hanlhe7 47'lhenAirbcuasn b ecomteh em alke|te adeBt ll it heistA38h0a ss erioutse chnicpa| ob|emors,W orsesa' elypob|emthse.n th e uluroef l hes upeJr umb-o andt hefutuoe Airbu_s s inq uesl]on'!a Read the article. use a dictionay io hlp you.Then undlint he coecwt ords so that thesentences ae lu.1 The Ajrbus Al80 is a very largelsnoll plane.2 Today,t he f|s|7 47s aeq i|em adenlo1d'3 The A380 proiect is cheaplexpensive4 Boejng/ 'isn,t buildinga neWs upeJ umbo'5 Aib:s nash al|ot hndo t hew o'dn a||et'Fitt in the gaps with the adlectives.dangerou5 dificult economical easyexpensive cheap low eliable safe1 Airlinews ant Lrt' costsa ndp assengerswant tickets.concode Was Very fast, but cost a lot tofly. lt wasn't veryPlanec asheasr e lare flyingi s a Veryway to travel.]nt hea ir,t echnicapIr oblemsa ePassengeWsa ntt o aiveo n time'theyNeWp |anesa e . Theyc ostbillionso f dollarst o develoP.to land when it's8 (orpuLe.lc.e Ipl o 'n|.ea lot o'ob. qLi(efor pilots.Vocabulary pactice -.' Page 103, Execise 1. 59. E a Fitl in th gaPs. choose from these words.cheaper easie largmore/lesds angerousmoe/lesesc onomicalmoe/lesdsi fficuItmore/lesse xpensive1 |t's| e55e xpensiv'=2 ts bigger = lt's3 Thec osti s higher:. lt's4 lt's safel : lt!5 t's lessd ifflcult=. lts |t costs less to use' = t'5103 check your ansv.sL. istnand ePeat.wrlte the lrregular compalatives for thseadiectives. You can f|nd them ln th text.Pogres1s oMake sentnces using comParativs.1 theA irbusA l80 / large/ the Boeing/ 42 ./ /1 ,, tt i L ui, t..,t)i , /,t .,J., /l t,a !t l l !, 8,,, i,,,1 7.t t2 the7 47.4aol nodenl |he| |5I747'3 modernp Lane/s economica/L o tdero nes.4 air travel/5 afe/ oddl rave|'5 flyinga p|ne/ difficu|/t d ivinsa car. becauseo f compltersm. odenp lanes/ easy/ f|y'8 work with a Partnec.o mpaeth e5 products'1 (+) rarI (+) bad104rpa.z 1+r gooocheck you answrs. Listen and pa 105she|ley spears woks for th ailine |ttt.her giving a pesentatlonto hc otleages.th advantags and disadvantages ofclass? wlake notes in the chart.Listn towhat aeShorta diectives 0lsadvantagscheap ) cheaperfast ) fast(+) difficult ) more difficult(-) expensive ) less expensivelreEulaar djectivesgood ) betterfa| ) frt]hert||anTheA irbu5A 380j s b|g8eth anBoeing I47.thecan yo! add anymor advantags/disadvantates tothe Ch6t?commUni(aliopn acti(2e a.'') Page8 5. WokW ithUSEFULL ANGUAGEPlanesa e5 afern oWt hant heyw ee'Then ewm odeli s moree conomicabl,u t lthinkit's less reLiable.Tickets aLesa re bette/Wosthea n |asty earThed isadvantagies the higheco st'Thea dvantagies thati t! cheaper.e GlammaIp ac| i (e' ' ' ) Paqe l0' t ' Ixel ( isP 2.1 6 1 60. E" Read th articl. circle th coectI Ryanaiirs :a a lagea ir|ineCb) a low cost airline.2 Wheres there mosl competitionbetweena irlines?a long flightsb sholt lightsI What'sa n advantagoe f Low.costairlines?a cheap faesb big meals4 some peoplep refeh igh.speetdr ain50ecau5e(n eya re:a cheapb convcnicnt5 Seats in TGV lrains are:a comortJbleb srnallb complet the sentnces withsupLativeslj.s e the aniclt o help1 Tl]. n,i''| Wayt o taveLsby pLane. (safeJ2 The TGV is tairlin Euope('/ JtJ] AiF ancKeL M ]sailinein Europe' /.1rgeJ4 PeopLeo flenw antl o buytickets.{ cheapl5 sonep eopleW antWAV IO|fbig P|anesa rt he sfst wy to trave|,b ig air|inesa rc not lhesafestb usinsses. In Europt,h e |gesct ompanies, ir France.KLM' BritishA irwysa nd LL]fthansaa, e lndingit difficuht o makemoney from shorter |ightsT. he prob|emi s competitionin thea ir,a ndo n theg round.Low.cosat ir ines,s ucha s Ryanar and easyjeta, rew innrngm oreand rnorec ustomerso n shortE uropeanro utes.M ost flightsnEurooea e| esst han] 'ooo km' so there,sa |oto i businesst o W n -and ose' LoW.cosati r ineso tend on'tf lyt o then earesat irPortst ob g cities,b utt heirp assengeasr eh appyt o travef|u rtheo uto ftownt o gei thec heapesfta fes.A nd whent heyp ayp eanutsf ort he,106 Listn end chCky ou answers.SuperlativesI|a'!e|.( convenent)Low.cosat ]lineosf lenh avefares.seal5 aein fl5tc La55'( goodJShort adie.tivesthe cheapest|e fastestLonq ocljectiveslhe nost expensivelhe least convenientkre9ula odjectivesgood ) the bestbad ) the worstd Grammap lactice.-)P age1 03' Exer.ise] . 61. ticketcsl,, lstomeasre a Isoh appyt o havea quicksnacfkr oma Packeto' no fooda t a||i'n steado f anin.lighmt ea|'There'cso mpetitioro n the ground,t oo. Peoplew howantthmeo stc onvenienjot uney' therthatnh e| aste)(pensfivaere 'o ftenf ind high'speed eins are the bestweytot aveE|'u ope'5fa stestt rain't he FrenchT cV isthequickestwatoy get from cityc entret o cityc entreonm any.outeTsh- er aren owi ntelnationa|T6IVin esbtweePna ris,L ondon,B t]sse|asn d co|ogne,a nd there.p|ars for new outes and faste l nes' comParedvithm ostP |anest,h eT GV a|soh as b gger'n roecomfortabs|eea ts- btter foW orkingo, l watching(owsg o pasta t loo km/h.,aE a lo7 |'istent o two businesspopletalkingo n a plane.T heyted iscrissingw aysof tavelllnfg omP arist o Frankf0ttD. o thya8ee( A)o r disagre (D)?w riteA or D inthe boxes.Progress 10lm Listen and rePeat thse sentenCesfiom th convsat|on'1 Flyingis alwayst he fastesl.2 The train is the most convenient.3 Th train i5 the cheapest.4 Divinigs thew ost'1 agree.2 That'sl Ue'3 'm not so sure.4 ] pefert o f|y'5 Youte righl.6 | thinki t.sl he wostW yt o tavl'c vocablay pa.t|ce.-' Pag 103' Exerc|s 4.commun|catiopnr act|.e2 9 ..' Pa8 85.wolk with a partn.comparet avellinbgy plene't aina nd car.what ar the advantageasn d disadvantages?Giv youro pinionf ol acho f thesesituations.. a oned ayb usinests ipt o anothecri ty. a weeka t coneeninc a nothecil y. a holidaay broadUSEFULLA NGUAGEIthink this is the best way to travel.Yes, I agree.Ithink youte ight.|'m not so sue.I pfert o 8o by train.Thisi s thec heapesotp tion.Yes,t hat'st rue.Whatd o yout hnk?u7tltl u 62. TIM E ourIa-e II3L, . . r , : t l r!. I r-, . l - l . . ] -rr ,- ra r !r r - -. i,, r. r. ----Look at the airPot scren. complet thesentnces with words fom the scren.I Thef lightst o ,!,r,' ),'Landalen'tl ate.T hey'r2 Thef lightt o is late.|t's by ]0 nlnuts'I Youc anc heckl n now fort he flightl o. Thec hecki n lsYouc an'tc hecki n fort hef llghtt o. Thec hecki n is5 Thee'nso f|ight oIt's6 Fot he flishtt oD1011o Listen to a passen8r chcking in for a flight'Answ the question..1 What] dentificatiodno est he nanh ave?2 Does he get a window seat?3 Why ls the plane fuLl?4 s the flighto n timel5 Doest he manh avea ny luggageto checki n?6 Which gate does he need lo go to?7 Whele ae the shops?t o,go7 Thep assengeasr eg ettingo n theplane to1o9 Listena nd chcky our-+=r---Ea 63. Progress1 0l"; hand ."rl boding bief cardsetb FitLin th gaps in the travelv ocablay. ide||i|y n 1{Ouestiors: anyDo you havea ny informatioanb outt heflight?Po si tive se nte n ces : someThre are some passengels at thecheck-in.Negotive sentences:no o negotlve verb + anyI have no hand luggage.I dont have any hand luggage.)5 S u i t65ealuggagepasslto Listent o th Conve.atioinn 2aagaina nd checky oua nswsT.h enP racti5saying th words in 1-7.vocabularpyr acti(e..'P)a ge1 04,E xe(is5e'workw |tha partnerc. an you countt hesthin8s or not? Writ the words in th chat.d g Glamma pactice..' Pa8e 104, Exerc|se 6'suitcase luggage ticket identificationidentitycard infomationI counurreloryo lu- ls omocommunicatiporna ctic3e0 .s tudntA ..)Page8 5.studenBt ..' Pa8 92./:tt:LL,t:f lto Listen to th conversation again.l'|ndrl|ne the wods you hear in theselentnces.7 Da you have some/anylnoi dentiflcation?2 |'ma faidt he are 50ne/ony/now indow!ats Iett'3 Do you have sonelony/no llrggage'l4 50 you have somelory/no luggage Ia5 No, I don't have some/any/noo thet bags.6 ^e| hees one/ony/nos hops aftert hsecuitcyh eck?7 lhe|e aes ome/any/nos hops over ther'Talka bouty ourb ad ol funnyx perinces o|tavettinbgy plane.. cancellalions. lost luggage. misling a flight. iorget t ingy our t ickel o pa5spolUSEFULLA NGUAGEls the flighto n time?N0,i t'sd elayedl.t 's4 0 minutesla te.Thee'sn o flightt o Jakartat oday.| t'5canaelled.The flight is bording now, at gate 89.Would you |ike an aisle seat o a windowseat?Do you havea ny luggget o checki n?Only hand luggage.Hee'y5o urb oardingp ass.UncountabLson (no ptua|)l o r 64. r, PlanssquencIn8a ndd i5cussInPgr ior|tiesEa l11 Kisti( otlandi s phoningh Collgu, Akio soga, in Tokyo. Listn to thiconvsation and filL in th gaps.Kisti so' where shall We rneet?Akio Um '.. Well' can come to you offl.e'or you can cornc herc,Kist|W eL|y' ou tame her |astI im' 5oAkio Yes.o K' Yedh't heny ou can neeot uTneW design managtKisti oh' y5' Good ida' oK, so ra tn Tokyo.Akio oK' Hon]m anyd aysd o Wen ed7Kdsti Hmm ... good quest on.Akio ' th meting'first?T henn ] cand eciden 'hent o rneeiano now long we neo '''Krisli Yes, OK.kio wrotea Ii5tt, hism orningo' t het hingsld like to look at with you.Kisti Right'G ood'Akio So, um ...w eLl/,it to you? Then you .ancan taLkl aler.Kisti Yes, 0K, good idea.910 thal.3look at l l , and weAkio l'll sendl l now And 'll calLb ack,! rn .When ,, rz you?Kristi rlAkio 0K, fine. Bye.fDill112 Listen and epat the sentences'1 5ha|w| e plant he neeting?2 Whcc5 hallW e ncet?I Shall come lo Tokyo?4 Whens h.lLI caLyl ou?5 Let s ralk again.6 Let'sd o lhal.i Making suggestionssha|| + |lw. + ininitiveShall we meet next month?shall IcalI tomorow?Whees hall we meet?When shall ] phone you?Lt! go now.Letls meet next week.(Let's = Let us)a g a r nI n a nc Gammapr actice.-)P age1 04,l xecise1 ' 65. Eawokw ith a partnr. Makes uggestionsa boutthese things:. go for lunch. discustsh isn ow. decidela te. put on (he agenda113 Listn to Kr|st|a nd Akio plann|ngth eirmeting. Put lhe |obsi n the correcto rdel wite1-5 in the boxs.!otrPtans 11Put the wordsi n odel| ak sentencesT. henputt he sentencesin the coecot dew r|te1-4 in the boxs.everybod/y e mai/l finall/y d etaiL/s t o / the.f) Fn'r//11t,, ,,ri// lr ,l, t,rik t,,, ',,,11,,,,1,1.eetin/ gb ook/ then/ a / roon.ll|hel ofl aanlg ae l a||/ first/d ate/meetin/g f or. uthat/ fte/ agenda/ prepa/e t he.!l15 Listn and chck your answ!.vocabulary Plactice ..) Pag 104, Execise 2.116 Listen to popl agreein8 anddisagreing. Fill in the gaps. hen practise the.onversations with a partnL1 A |tt veryi mpotantot checkt he dates'B es, I t,l'112 A Thed esigno f the bochuries a smalli ob.E a Start work on the sales brochure{O b Check the prices.+! c Choose the photos.ID d Talk aboul new products.fJ e Look at lhe website design.1tl' Listena gain.A et heses entencestru () or false (F)?1 |t! imponantto Worko n theb ochure- E2 choosintgh ep hotosi5 q uiteu gent' !3 Thew ebsited esignis a smalli ob. tl4 Ta|kinagb outn ewp oducitss v eryu rgent.!l14 PRollUNC|A|oL|is{t ena nd rPeal.Underlineth e stressedw ordi n eachs entnc.1 fs urgent,2 |t'sq Uiteu gent'3 |t'sV eryu sent'4 lts important.5 ]t quiteim potant. |t'5v eryi mpo(ant.fB Imnot about that.3 A I think you?e the best person for the job.agree.B Ims or r y,4 A shallW ec aLt|o findo ut the lalestf igues?B That's a goodcommunicatioPn actic] l -.' Page8 6. Wolkwith a partne.USEFUT LANGUAGEFirstl,e t'st alka boutt hep holos.Thenw, ec and lscustsh ed esign.Nextw, ec ant alka boutt hew ebsite.Afteth at,| et'sd iscussn eWp oducts.shallwec heckth eb ochube folethe prices?Them osti mportant/ugeionbt isthe brochue. 66. Futurew ith9 oir9 toobiectivs-lI 'mg oingt o discustsh ep lan.He38 oingt o talk boUt hep oject.They'reto ing to callt he supplier.QuestionsWhata rey oug olngt o talka bouta t themeeting?Arey oug olngt o discusst he website?No,W ea ren't/ We'r not8 o|ngt o taLkabout hew ebsite.Ea 117 Listen to Kristi Cortland tatking toh manases'i monM itls.T hey.red isCUssingKristi's plans. Are these senten(es true (f) orfalse (F)?1 Krlsr's going to neet Akio n Tokyo2 Theyteg oingt o vrorko n lhc tnglshI Kr i s t i !g o l n gt o c h a n g el h c wc b s i t e4 5he'5g oingt o havct he! ,]cbsitr eadyt S h c sg o i n gl o s c n dS lmo na s . h e d u l e .can you complete the snten(es from theconversation?u se the coectf olm of be+ going to.L YoUi1.l,,L|tr rnet Akio'2 l talk to Akio next week.look nt the wcbslto.d erammarp actic.e'. >P age 104' Exercise] .117 Listn to la again. Fill in the gaps inthe extacts.Extact 1Kristi Er ''. We}o 8oing to |ook at thc Websit'Simon Right. w.nted to ask you aboul lharWhat'st hc l/,l'l for the l^,bsite.Kristi Well' wanlt o changcl h ds g|' Un. .Simon Cornpletely?Kisti I think We need to make some b]gchangesy,e s.simon Why? ryh.t't5h ''' What'sth eKisti Well'W en eedt o makci t easiert o u9e'Llm...t hit'sl he mainlSimon Right.Extract 2Simon OK, good. When are you going to have Iready?W ht'sy oura dat?EaIL]lLI' Whe| you hav118 Checky oura nswers.L istena ndepeat.siteo nLineth isy ear' '' befoe( hee ndo lhe year. ..T hatso ur6Look at the tanscriptf or 1a on page 125 adcheck you answers.! 67. !ac vocabuLarpyr actice.. ' Pag 105,E xercise4 .Plans 11b Rad the mails again. Then maks entencsa boutKristi's plans. tls. 4orr9 to.1 Kist/i at Naritaa iport.Kristil:yn,q L, irrivt it Nnntn Ait L,rt.2 She / to the hotel.I She/ at the NewE mpireH otel.4 krcL anoA kro/ on Wednesoaeyv eni"g.5 They / din ne They / their ideas.7 Akio/ a tab|ea t the |estauant'I They / at the hotel at 7.30.Wht ae your plans for next wek? wr|te five thingsyou?e going to do.Read the emails' whre and whn are Kristiand Ak|o going to met?os BHiAkio,| |ookfo wardto seingy ou. n Tokyon extweekM' y f|ighat rrivesa t NaritaA irpoat t17r1o0n W ednesdaIy'.m g oingt ot akeataxit ot he hotel( l m stayinga t the NewEmpirel)t.h inkl hek ip takesa bouth alfa nhoul so if you like, we can meel in theeven]ngsh. a||w h aved inner?llhinki t'sb etterif we startd iscussinglh ewebsi|eb eoew e 9o intot he officeo nThursdaylt.' so flene asiert o havei deasou|sidteh e ofice'Regards,KistipaEHiKristi,Yes I agree. Lets have dinner on Wednesdayandd iscusso uri deas.I knowa goodrestaurannte arl he New Empire,s o I canbooka tab|et hees, ha||| meety oua l theholela7l .30?Workl n paks.A sk abouty ourp artner'sp lan5f ornext wek. Take it in turns.A Whata rey oug oingt o do nextw eek?B 0n. . .I 'mg oing1 o. ...communicatiopnr actice3 2 ..' Page8 6' wokw itha partner,USEFULLA NGUAGEe0!o BWe'geo ingt o discustgh ep ojecnte xtw eek.What'st he plan/objective?oUa im/tagevgoisa lt o finisht he Woktoday.DeaA kioOK,f ineS. ee youa l7.30.Kristi 68. TIMEOUTDa 11. Listen to Kristi Cortland checking c "' listen again to the conversation.into a hotel in Tokyo. Fill In the gaps with What does KristJ need to write on the form?numbers.Kristi is staying for 3 nights. , She's in room3 Breakfast is from am. d Now look at the transcript on page 126. (anyou change 1-5 to make sentences from the4 The number for room service isconversation? Use have got5 Akio Soga is coming at pm.1 I have a reservation.b "' listen again. Are these sentences rV1'!pd cl r(...nvtifi~n,true (T) or false (F)? 2 Do you have a pen?1 Kristi is in a double room. []2 She fills in a form. 0 3 I don't have the number.3 She knows the account number. 0She needs to sign the form. 0 4 We have 24-hour room service,45 The assistant gives her a key. 0 5 You have a message from Mr Soga.6 She wants a wakeup call. 0 -- --e 120 Check your answers. listen andrepeat. .. , 69. Plans 11I've got a credit card.He's got a message.We havent got a eseNtion.She hasn't got a key.QuestionsHave you got his numbe?Has the hotel got a restauant?vocabUIary praclice..') Pagp r05. Exe(ise 6'122 PRoNUt |c|AT|oNLi stn and epeat .Try to use the aame intonation.-J1 Could you flll in this form, please?-.',2 Would you lik a Wak up cal|?.I Could check out, please?-4 can I pay by creditc ad?Pactise the convsation fom 2a in pairs.chang oles.communicatiopnr acticell . StudentA . .>Page8 6. StudentB .-) Page9 2.Talk about your best and worst exPeience.of staying in hotels. Why were thy goodo bad?USEFULL ANGUAGEChecking into o hotel|'Ve got a reseVat]on.srngleA double oom.twincouIdy ou fi||i n thi5f omp, lease?Can you sign this?Puty ours ignaturhee e'Here'sth e keyf ory our oom'Wouldy ou likea wake-upc all?Checking aut of a hotelCould lcheck out, pLease?lrlcyo mpany'ps ayingt he bill.I iust have to pay the extas'I hads omeo angeju icef iomt he minibar.can I pay by cedict ad?f Grammarp ractice- .' Page1 o5,E xecis5e.!a 121 Kisti i. at the hotel eception dsk.Listen to her convesationa nd fiLl in the gaps.Klisti '^4onincgo.u ld checkr .,l,/please?Receptionc ertain|yR' oomt heeo ne fiVe'Kristi My company'psa yingt heI just have to pay theRCeption oK' So' one phone aKristi Yes,A nd someo rangej uicef romthe 5Rception Yes' That's all. oK. So one thousandfi Veh undeda nd fiftyyen, please.Kristi Can I pay by 7 cardlRe.eption 0f course.Kristi a you are.Reception Thank you.| , ' 70. SalesToreador SportsThird quarter results 'on track'The sports clothing end equipment store, Toreador,reported good third quarter results today.The company's profit increased by 38/. on the secondquarten Mervin Clay, the chiefexecutive, said Tore{rdoris 'on the right track'.MR CLAY SAID, 'When Icame here two years ago, Ihad one o b j e c t i v e - stopl nahing llpniLtE monoy andstart making a 2prolit lloss.My first goal was to improvcbusincss in the stores wc had.we s t o p pd openi ng nows t o r e s , we worked hurdto j'n.rc.l|. //e.r".ls. sa lcsand c u t c o s t s . And wed i d t h a t quickly. Toduv. wehave thightIlouar c , , s t s ,shith(t ll,)u'et sol(,s, anrl .r(grxldlal proit malgin' Woic',lol,Igli.)si'l, money a!..tin'Now we can t h i n k aboutopening new s t o r c s . A t themoment, wc havc no ' i n a ltargct. Our aim is to opon onenew storc at a timc' It's bettrto pr1)gresss bwly and makc asptofi! lloss, lhan srow fastand',tltal,/lr-'msco ney.Munasors makc t h e i rbisscst mistakes whcn thingsa|o goin] wol|. l'm not sayingw c ' r e d o i s w e l l now. Butwo'ro ot doins badly. Wc'reon tho ri]htt mck, lnd wo'reaiming to stay on thc righttrack' Wo,ro not soin] to try torun bafora wo can walk.'!a Readt h fistp atagapohf the art|c(A.n swerthe questions.1 Whatd oesT oead5oer ||?2 Aret hec ompnyr'se sultbs etteor rw osethan before?can you completeth e text?| Jndlinet heColecwt ordsi n the eticte(1 -9).t |s adict|oartyo hlp you.123 Nowl istnt o Mervinc hy speakingat a pessc onfencea nd Chck youa nswers.72tI 71. Match th words from the article to thedefinitions(1 -9).Costs decrease impove increas lo55margin profit quanel sals1 Smonths=a l i l t t t n l2 to make noney= to maKeaI t0 lose money = to make a4 how mucha companys ells=5 Whata companys penos: to gt better = to7 o/op oflt= profit8 t o go u p : l o9 to go down = tol24 check your answers. Listn andrepat'f vocabularpy actite..P' ag 105,E xecis1e.Sales 12work |n pairs.D iscusst hse sntences.Ae they ku for you?I Workh ade veryd ay.] pefr to woks lowlya nd qujet|y.lwork well in a team.I so|Vep obIemqus ickLy.126 Listen to two store managersfom oreado5p ot5t alkinga t a companyconfrence.T hey'red |scussingh ow bUsinessis going.A r thse sentencestr ue( T)o rfalse (F)?1 At theV iennast oreb, usinesissgettingb elter. lZ2 Lasly earb, usinesws asv eryg ood. l ]3 Lasty ear,t he pofimt arginw as |ow l]4 Lasty eab' oths toelso stm oney. tl5 Thisy eac'o stsa ein ceasing. | l127 Pno U c|A|oL istena nd epeatthe pa|rso f words.A re th und.lined soundsthe same or d|ffernt?the same!llltllr-lL]]4' studnt A -')Page 92.diffeent14 nL]L]r-lL]Ea!a Make true sentenceg about Toeadol spots'Undr ne the corrct advebs'l At the momentT, oreadoi5 doingq uitebodly/well.2 AfterM c |ayj oinedt he companyh,i s peop|ewotked badly/hard.3 Afteri vlrC layi oinedt hec ompanyb. usinessifi pa ved sl owl y/quic k ly'4 ['1cl ay thlnksi t'sb ettl forb usinessetsogow slowly/ost'125 L|sten and (hck your answers.Pract|se say|ng the advebs in 2a.1 lose Lost2 money company3 impove cost4 pofit product5 SIOW SOld6 dorng gorngCommunicatiporna cticePge8 7' studenBt .-'I Adverbs of nannerTalkt o a patneH. ow'sb usinessa t youcompanyo, a notherc ompanyy ou know?USEFULLA NGUAGEMosta dverbso n annere nd in .ltrquick ) quicktyThese adverbs of nanner ore ireqular:Sood ) wellhad > had (no change)as , asl' (no change)How's businessTWe?ed oingw elVbadlayt the moment.Salesa re increasinsgl owly/quickly/fast.Wem adea profit/losisn the last quarter.w made/lo$st5 million.Thingsa ei mprovin