Business Communications

1

Business Communications

Unit: Reading and Proofreading: Unit 5- Reading for Professional Results, Unit 6- Proofreading for professional Results, Unit 9- Learn the Correct

Spelling, Unit 10- Identify the Right Word.

Standards: 1.4, 1.5, 1.6 & 1.7 Estimated Time: 20 periods

Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment

Communicate in ac clear,

courteous, concise, and correct

manner in personal and

professional levels

Increase reading

speed.

Improve reading

comprehension.

Develop techniques

and systematic

methods.

Use proofreaders’

marks.

Improved

vocabulary and

spelling.

Improve skills to

become a better

speller.

Use words

correctly.

Read text.

Take notes.

Discussion.

Class and individual

practice.

Record vocabulary and

spelling words in notebook.

Find errors.

Correct errors.

Use proofreaders’ marks.

Study words.

Learn rules of spelling.

Practice spelling.

Practice applying words

correctly.

Textbook-

Business English

and

Communications

(BEC)

Notebooks.

Handouts.

Participation.

Teacher observation

and questioning.

Notebook.

Written application

exercises.

Tests/Quizzes.

2


Unit: Grammar: Unit 11- An Overview of Grammar, Unit 12- The Sentence, Unit 13- Verbs and Verb Phrases, Unit 14- Common Verb Errors, Unit

15- Plural Nouns, Unit 16- Possessive Nouns and Possessive Pronouns


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment

Communicate in ac clear,


manner in personal and

professional level

Identify nouns,

pronouns, verbs,

adjectives, adverbs,

prepositions,

conjunctions.

Improve vocabulary

and spelling.

Use the parts of

speech correctly.

Define each part of

speech.

Construct complete

sentences.

Know the principal

parts of verbs.

Avoid common

verb errors.

Form the plural

form of nouns and

pronouns.

Use possessive

nouns and

possessive pronouns

correctly.

Read text.

Take notes.

Discussion.

Class and individual

practice.

Record vocabulary and

spelling words in notebook.

Complete worksheets.

Find errors.

Correct errors.

Study words.

Learn rules of grammar.

Practice applying words

correctly.

Textbook-

Business English

and

Communications

(BEC)

Notebooks.

Handouts.

Participation.

Teacher observation

and questioning.

Notebook.

Written application

exercises.

Tests/Quizzes.

3


Unit: Communicating, Chapter 4- Giving Instructions, Chapter 5- Describing a Process, Chapter 8- Completing forms, Chapter 9- Communicating

Messages, Chapter 11- Applying for a Job.

Standards: 3.7, 1.4, 1.5, 1.6 & 1.7 Estimated Time: 19 periods

Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment

Use technology to enhance the

effectiveness of

communications

Use computer and

word processing

program.

Use presentation

software.

Create rough drafts.

Save to disks.

Revise document.

Enhance document.

Use spell check, thesaurus,

and grammar check to

correct document.

Research information on

Internet.

Computer Lab.

MS Word.

MS PowerPoint.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Participation.

Teacher observation

and questioning.

Completed typed-

written documents.

4


Unit: Communicating at Work


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment

Communicate in a clear,


manner on personal and

professional levels

Apply basic social

communication skills in

personal and professional

situations

Read for

information.

Notetaking.

Group dynamics.

Information

analysis.

Creative writing.

Proofreading

Group dynamics.

Information

analysis.

Skit writing.

Problem solving.

Read text.

Take notes.

Discussion.

Complete practices.

Analyze information.

Write an essay.

Proofread and edit.

Plan and write a skit.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Cassette tape and

player.

Overhead.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Writing exercises.

Tests/Quizzes.

5


Unit: Listening and Responding


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment




professional levels.

Apply basic social



situations.

Understand

language bias

Learn how tone and

voice work for you.

Improve listening

skills.

Give verbal

feedback.

See the meaning

behind the words.

Listen for meaning

behind words.

Learn the use of

language in

different situations.

Write responses to cassette

activities.

Take notes.

Discussion.

Complete practices.

Interpret literature piece.

Write a prescription.


Proofread and edit.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Cassette tape and

player.

Video.

Overhead.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Written exercises.

Tests/Quizzes.

6


Unit: Describing a Process


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment





Apply basic social



situations.

Identify various

types of processes.

Learn the benefits

of process

descriptions.

Use analogies.

Differentiate a

process from

instructions.

Differentiate active

and passive voice.

Write declarative

sentences.

Write using

chronological order.

Write using clear,

direct and concise

language.

Understand use of

visuals, diagrams,

and flowcharts.

Read text.

Take notes.

Discussion.

Complete book practices.

Practice writing process

descriptions.

Practice writing commands

and statements.

Write using active and

passive voice.

Change instructions to

descriptions.

Define terms.

Proofread and edit.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Writing products.

7


Unit: Summarizing


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment




professional levels

Define summary

Understand

meaning of

summary.

Identify

characteristics of

summary.

Define criteria for a

factual statement.

Write a summary.

Various practice exercises

identifying and recognizing

summaries.

Group analysis of pre-

written summaries.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Written summary.

Tests/Quizzes.

8


Unit: Completing Forms


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment





Define the purpose

of forms. Proper

completion of

forms.

Use transition.

Use clear and

concise writing.

Design a form.

Read text.

Take notes.

Discussion.

Complete book practices.

Plan and outline form.

Create form using word

processor.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handout samples

of forms.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises

completing forms.

Student form created

in word processor.

9


Unit: Communicating Messages, Memos, Letters, and Notes


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment





Define the

importance of

written

communicate.

Define an effective

message.

Create an effective

message.

Define and identify

parts of a letter.

Identify letter styles.

Create letter

formats.

Follow proper

procedure for

addressing

envelopes

Create letters.

Create memos.

Create messages.

Group discussions.

Group practices

Review samples.

Create a letter in correct

format and style.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Completed business

documents.

Typed letter using

word processor

10


Unit: Persuasion


Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment





Apply basic social



situations.

Define persuasion

and its use in

everyday life.

Address the needs

of a specific

audience.

How to appeal to an

audience.

Determine the needs

of an audience.

Know the ways to

manage conflict.

Understand the

meaning of ADAM

and how to apply it

to advertising.

Separate fact,

opinion and

inference.

Use motivating

language.

Eliminate loaded

language.

Write a collection

letter.

Create an effective

sales letter.

Read text.

Take notes.

Discussion.

Complete practices.


Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Cassette tape and

player.

Overhead.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Practice exercises.

Writing exercises.

Tests/Quizzes.

11


Unit: Applying for a Job

Standards: 13.1, 13.2, 1.4, 1.5, 1.6 & 1.7 Estimated Time: 15 periods

Date

Benchmarks

Skills/Knowledge

Activities

Resources

Assessment





Apply basic social



situations.

Self-Analysis.

Job Research.

Understand correct

formatting of

resume, cover letter,

and follow up letter.

Complete an

application

accurately

Communicate

specific goals,

wants and needs.

Complete personal

interview form.

Complete a sample

application.

Prepare for an interview by

completing practice.

Study questions in an

interview.

Group discussion.

Cassette activities.

Conduct a sample

interview.

Textbook-

Communicating

for Success(CFS)

Notebooks.

Handouts.

Cassette tape and

player.

Overhead.

Teacher

resources.

Participation.

Teacher observation

and questioning.

Notebook.

Completion of forms.

Tests/Quizzes.

Education

Business Communications