Administration (Professional Business) Level 1 AwardWatersideTutor: Michelle Walshmwalsh@accross.ac.uk01254 354413

Building Information Fire evacuation

Toilets

Smoking

Phone calls / appointments

Commitment = 6 sessions

Absences

Brews – 25p per session

Questions?

Learning outcomes – Session 2 LO 1: Take part in icebreaker LO 2: Re-cap last week’s session LO 3: Discuss homework which met: List 5 different activities carried

out by administrators and describe each one (1.1) LO 4: Use key equipment according to organisational procedure (2.2) LO 5: Complete Admin task 1 & Start Admin task 2 LO 6: Give examples of information that should be kept confidential

(5.2) LO 7: State the reasons why it is important to keep some information

confidential (5.1) LO 8: Discuss homework

During the practical task you will meet the following criteria; Working in business and Administration 2.1 Follow instructions to complete routine administrative tasks 4.1 Use simple tools to organise their timeCreating business documents 3.1 Produce routine business documents using the appropriate communication style 3.2 Check documents for accuracy

Sign Group Rules You created your group rules last week

Now you need to sign them

Treat it like a contract – You sign to agree to stick to the rules

ICE BREAKER 4 groups

You need; 10 pieces of A4 paper10 small envelopes

The paper needs to be folded and placed in to each envelope (neatly) I will show you once

You DO NOT need to seal the envelopes

You have 3 minutes to do this

Re-cap What level course is this?

How many sessions is it?

What time do we start and finish?

What should you do if you are unsure about something?

What are the ground rules for?

What is my name?

Is this an accredited qualification?

Homework discussionYou needed to;Identify at least 5 different ACTIVITIES that the administrator may be expected to do in their role and describe how each one may be done, using your own words.

How did you get on?

Share some ideas…

How was ItsLearning?

How does the work of an administrator help a team achieve its goals?

Administrators help to achieve the team goals by co-ordinating the efforts of the whole team toward the path of achievement of the final goals.

The first way administrators help achieve team goals is to motivate and guide including giving instructions and prioritising work, setting time limits.

For example the administrator would give clear instructions and setting a time limit for that task, provide motivation and prioritise tasks to each specific employee making the team run smooth and effectively.

Equipment Health & Safety/ Organisational Procedures

What do you think this means?

How does this relate to Business Administration?

You will complete a VDU (Visual display unit) workstation checklist in pairsYou have 20 minutes to complete this task

Organisational procedure for equipment

Check equipment is plugged in before use

Any faults must be reported

Telephone – Dial 9 for an outside line

Log on to computer with Username and password

Select correct budget when prompted for printing (use scan card)

Use double sided printing where appropriate

Use black and white printing where appropriate

Lights & plugs

ADMIN TASK 1 You need to complete ADMIN TASK 1

You have 3 minutes to read through your instruction sheet, 2 minutes to ask questions/take notes

You can complete the task using Microsoft Word

You have 20 minutes to complete the task

Confidentiality – Page 10Work in groups to discuss confidentiality of information. Use the questions below to help you. Take notes to help you complete Page 10In business administration…..1. What kinds of information should be kept

confidential? Try to list 10 things2. How would you keep it confidential?3. Why is it important to keep things

confidential?Think about the different roles in administration – What type of information might you come across?

ADMIN TASK 2 You need to make a start on ADMIN TASK 2

You have 3 minutes to read through your instruction sheet, 2 minutes to ask questions/take notes

You can complete the tasks using the most appropriate computer software

Home workYou need to….. Research (or ask around) about what

administrative/reception staff would generally wear to work. Write some information down about what you could do to dress appropriately

When you come in next week you need to dress appropriately for the role of

welcoming visitors.This will be your dress code for the rest of

the course.

ItsLearning I have created a discussion board

It is in the week 2 section

Feel free to use the discussion board to talk about anything relating to the course

Did you….. LO 1: Take part in icebreaker LO 2: Re-cap last week’s session LO 3: Discuss homework which met: List 5 different

activities carried out by administrators and describe each one (1.1)

LO 4: Use key equipment according to organisational procedure (2.2)

LO 5: Complete Admin task 1 & Start Admin task 2 LO 6: Give examples of information that should be kept

confidential (5.2) LO 7: State the reasons why it is important to keep some

information confidential (5.1) LO 8: Discuss homework

Next week…..Prioritising tasks

Using equipment

Welcoming visitors