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Faculty and Student Experiences with Online Mentoring
Swapna Kumar & Catherine Coe AERA 2015
4/19/15 Swapna Kumar
Ed.D. Program Context 4/19/15 Swapna Kumar
Dissertation • Problem of practice
• Five chapters
• Rigor
• Advances practice, initiates change and impacts educational environment
Ed.D. Program Context
• Professionals in K-12 (traditional/virtual), post-secondary, corporate, and other educational settings.
• Geographically dispersed
• Cohort model – Peer Support
• Inquiry groups
4/19/15 Swapna Kumar
Online Mentoring
• Online Mentoring
• Medical Education • Business
• Mentoring relationships between student and graduate advisor
(Lee, 2008; Maher, Ford, & Thompson, 2004)
• Educational development, professional development and psychosocial development (Hayes & Koro-Ljungberg, 2011)
4/19/15 Swapna Kumar
Methodology
• 17 graduates from two cohorts (10 + 7)
• Four faculty who mentored those students
• Semi-structured interviews • 30-45 minutes, online or in-person • Member checking
4/19/15 Swapna Kumar
Methodology
Questions
• Mentoring experience – What was it like? How did it work? • Strategies used by the mentor that were useful? • Challenges faced? Addressed? • Strategies used by the student that worked or
didn’t work? • Suggestions for mentoring next cohort?
4/19/15 Swapna Kumar
• Inductive coding process • Faculty data and student data coded separately
• Two researchers: Independently coded, then discussed
• Third researcher
• Triangulation
Methodology 4/19/15 Swapna Kumar
Results
• Mentoring strategies that helped students
• Challenges faced by students
• Strategies used by students termed essential
4/19/15 Swapna Kumar
Results
Strategies used by mentors that helped students • Choice of communication channels
• Timely feedback and timelines
• Types of feedback = specific / candid feedback
4/19/15 Swapna Kumar
Results
Strategies used by mentors that helped students
• Structure
• Small group mentoring
• Structured peer interaction
4/19/15 Swapna Kumar
Results
Challenges faced by students
• Time management, work-life balance, motivation to continue writing
• Research implementation
• Handling / acting on feedback
4/19/15 Swapna Kumar
Results
Challenges faced by mentors
• Workload – multiple mentees
• Giving feedback online
• PhD vs. EdD dissertations
4/19/15 Swapna Kumar
Results
Strategies used by students that were valuable
• Establish consistent communication with mentor
• Ask questions and find communication channel
• Establish deadlines
• Establish peer group
4/19/15 Swapna Kumar
Discussion / Implications
• Clear communication, honest feedback -> perceptions of ideal mentor (Rose, 2003)
• Mentor Competences: Multiple modes of communication in mentoring, managerial competence. Social or Online developmental competence.
• Students prefer faculty to initiate structure (Johnson, Lee, & Green, 2000)
4/19/15 Swapna Kumar
Discussion / Implications
Implications for online programs
• Dissertation guiding principles
• On-campus resources (Library, IRB, EDT)
• Writing practice and feedback
• Structuring Peer support – students do not self-organize
• Documentation
4/19/15 Swapna Kumar
References
• Bierema, L.L. & Merrian, S.B. (2002). E-mentoring: Using computer mediated communication to enhance the mentoring process. Innovative Higher Education, 26(3), 211-227.
• Burnett, P.C. (1999). The supervision of doctoral dissertations using a collaborative cohort model. Counselor Education and Supervision, 39(1), 46-52.
• Ives, G. & Rowley, G. (2005). Supervisor selection or allocation and continuity of supervision: Ph.D. students progress and outcomes. Studies in Higher Education, 30, 535-555.
• Johnson, L., Lee, A., & Green, B. (2000). The Ph.D. and the Autonomous Self: Gender, rationality, and postgraduate pedagogy. Studies in Higher Education, 25(2), 135-147.
• Kumar, S., Johnson, M. L., & Hardemon, T. (2013). Dissertations at a Distance: Students’ perceptions of Online Mentoring in a Doctoral Program. Journal of Distance Education, 27(1).
• Lee, A. (2008). How are doctoral students supervised? Concepts of doctoral research supervision. Studies in Higher Education, 33(3), 267-281.
• Lyons, W., Scroggins, D., & Rule, P.B. (1990). The mentor in graduate education. Studies in Higher Education, 15(3), 277-285.
• Rose, G.L. (2003). Enhancement of mentor selection using the ideal mentor scale. Research in Higher Education, 44(4), 473-494.
• Schichtel, M. (2010). Core-competence skills in e-mentoring for medical educators: A conceptual exploration. Medical Teacher, 32(7), e248-e262.
• Warner, M. & Witzel, M. (2004). Managing in virtual organizations. London: Thomson Learning.
4/19/15 Swapna Kumar