Embed Size (px)
Citation preview
A Handbook forCorporate
Information Professionals
What is it?A cutting-edge overview of issues of key concern to corporate information professionals in a world where information services need to demonstrate their value to survive.
Who is it for?All information professionals working in the corporate sector, including professionals services firms, government, NGOs and commercial industrial companies.
Who is it edited by?Dr Katharine Schopflin is an information professional with more than 15 years experience in the media, government and non-profit sectors. She is also the editor of A Handbook for Media Librarians.
Who is in it?Simon Barron, SOAS LibraryDanny BudzakFiona Fogden, Linex SystemsAndrew Grave, Research CountsHelen LippellShaunna Mireau, Field LawJames Mullan, FieldfisherTina Reynolds, Magic CircleAnneli Sarkanen, FieldfisherLinda-Jean Schneider, Morgan, Lewis & Bockius LLPKaty Stoddard, Guardian News and MediaPhilip M Weinberg, Partners in Performance
What to expectchapter-by-chapter
1. The history and profile of the corporate information serviceThis chapter, by Katharine Schopflin, begins with a history of special libraries before outlining some of the issues faced by corporate information professionals in the modern workplace. These include disintermediation, corporate alignment and marketing, information overload, embedded working, knowledge management and evidence-based practice and data management.
This chapter is available as a free a
sample
download a PDF here
2. Managing the corporate intranetThis chapter, by James Mullan, defines the purpose and goals of the corporate intranet and highlights some of the issues intranet managers face. These include deciding the best approach to content management, keeping authors engaged, navigation and intranet design, intranet governance, people and content searching, social intranets and choosing a content management system.
3. Internal and external marketingThis chapter, written by experience law librarian Shaunna Mireau, gives a number of examples of how promotion in a range of contexts has helped to enhance her service's provision within her firm, and be recognized as a source of revenue rather than as an overhead.
4. The hybrid librarian-IT expertThe authors of this chapter, Linda-Jean Schneider and Simon Barron, both define themselves as information professionals, but have used their technical skills to inhabit or create hybrid IT roles combining elements of ‘info pro’ and ‘IT pro’. They draw on their experience and that of an increasing network of similar hybrids to share the advantages and possible approaches to working with technology as an information professional.
5. Building a corporate taxonomyThe aim of this chapter, by Helen Lippell, is to give readers an easy-to-digest overview of the issues, requirements, practical steps and possible pitfalls of building a taxonomy, or controlled language, for use in an organization. It is designed for those with some background knowledge and familiarity with the associated terminology.
6. Practical knowledge managementThe author of this chapter, Danny Budzak, has worked in a range of knowledge and information management roles over the past 20 years. He brings his experience to offer, first, an interpretation of the term ‘knowledge management’ and some of the concepts associated with it, and then some key areas of advice for anyone working in the area.
7. Successfully managing your team through change & transitionThis chapter, by Andrew Grave, examines the possible changes that corporate information departments may encounter. It provides practical advice on leading your team through such changes and successfully transitioning them to a new way of working. It examines the warning signs that tell you such changes may be coming, and seeks to answer the question: how can a corporate information department prevent unnecessary change occurring?
8. Successful management of insight, intelligence and information functions in a global organizationThe author of this chapter, Philip M Weinberg, has managed knowledge workers for a global consultancy for a number of years. He shares his advice on how to manage the challenges of providing information to a global organization. He covers both those concerned with keeping the information products relevant and well used, and the cultural, practical and human problems associated with global teams.
9. Working with suppliers and licensing for e-librariesThis chapter examines the issues facing corporate information professionals when purchasing and rolling out subscription resources to end-users. The authors, Tina Reynolds, Linda-Jean Schneider and Fiona Fogden, have extensive experience in this area, working for law firms based in the UK and USA.
The book is out now!Find out more information and order the book from Facet Publishing here
If you are in North America, you can order from the American Library Association here
Download a free sample chapter of the book here
Image creditsFront page: ‘vanishing point’ - Flickr cc image from paul bica https://www.flickr.com/photos/99771506@N00/3146028811
