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1 EARCOS Leadership Conference 2013 Chris Jansen Designing a change initiative: leveraging the Cynefin framework

2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

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Workshop #1 of 4 at the East Asian Regional Council of Overseas Schools Leadership Conference in Bangkok in November 2013 – over 1000 principals and leaders of international schools from throughout Asia.

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Page 1: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

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EARCOS Leadership Conference 2013 Chris Jansen

Designing a change initiative: leveraging

the Cynefin framework

Page 2: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework
Page 3: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

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Chris Jansen

Page 4: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Overview

• the leading change dilemma

• conflict – danger or opportunity

• technical and adaptive challenges

• the Cynefin framework

• two key questions in adaptive change

• collective solution finding and

ownership

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Page 5: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework
Page 6: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

So what for leadership?

www.thinkbeyond.co.nz

Page 7: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

“Are we in a catch-22: stuck between changes that fail and

failing to change?”

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Page 8: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Can I lead positive and sustainable change…?

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Page 9: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

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Page 10: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

10 www.ideacreation.org

Page 11: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

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Page 12: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Canterbury

Earthquak

e Recovery

Authority

FILE :

DRAFTING CHECKED

DRAWN

APPROVED

FIG. No. REV. PROJECT No.

APPROX. SCALE (AT A3 SIZE)

CERA CANTERBURY EARTHQUAKE RECOVERY

Land Damage Map

NTS

0

.

Notes:

Low-resolution aerial photos sourced from Google Earth (Copyright: 2009).

High-resolution aerials provided by New Zealand Aerial Mapping (February 2011)

Property boundaries provided by Christchurch City Council

Land Damage After 4 September 2010

!

Approx Scale 1:50,000 0 500 1000 1500 2000 2500 (m)

Legend

Areas of observed

liquefaction

Port Hills area

Page 13: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Canterbury

Earthquak

e Recovery

Authority

FILE :

DRAFTING CHECKED

DRAWN

APPROVED

FIG. No. REV. PROJECT No.

APPROX. SCALE (AT A3 SIZE)

CERA CANTERBURY EARTHQUAKE RECOVERY

Land Damage Map

Aggregated Land Damage After 22 February 2011 NTS

0

.

Notes:

Low-resolution aerial photos sourced from Google Earth (Copyright: 2009).

High-resolution aerials provided by New Zealand Aerial Mapping (February 2011)

Property boundaries provided by Christchurch City Council

!

Approx Scale 1:50,000 0 500 1000 1500 2000 2500 (m)

Legend

Areas of observed

liquefaction

Port Hills area

Page 14: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Canterbury

Earthquak

e Recovery

Authority

FILE :

DRAFTING CHECKED

DRAWN

APPROVED

FIG. No. REV. PROJECT No.

APPROX. SCALE (AT A3 SIZE)

CERA CANTERBURY EARTHQUAKE RECOVERY

Aggregated Building Damage Map

Building Damage After 4 September 2010 NTS

0

.

Notes:

Low-resolution aerial photos sourced from Google Earth (Copyright: 2009).

High-resolution aerials provided by New Zealand Aerial Mapping (February 2011)

Property boundaries provided by Christchurch City Council

Building damage based on data provided by AMI, Ansvar, EQC, FMG, Housing New Zealand, IAG, Lumley,

MAS, Tower and Vero

!

Approx Scale 1:50,000 0 500 1000 1500 2000 2500 (m)

Legend

Repairs > $100k (houses which had significant damage but could be economically repaired

Rebuilds (houses which are beyond economic repair)

Legend

Repairs > $100k (houses which had significant damage but could be economically repaired

Rebuilds (houses which are beyond economic repair)

Confirmed rebuilds (houses which were confirmed to be beyond economic repair)

Page 15: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Canterbury

Earthquak

e Recovery

Authority

FILE :

DRAFTING CHECKED

DRAWN

APPROVED

FIG. No. REV. PROJECT No.

APPROX. SCALE (AT A3 SIZE)

CERA CANTERBURY EARTHQUAKE RECOVERY

Aggregated Building Damage After 22 February 2011 NTS

0

.

Notes:

Low-resolution aerial photos sourced from Google Earth (Copyright: 2009).

High-resolution aerials provided by New Zealand Aerial Mapping (February 2011)

Property boundaries provided by Christchurch City Council

Building damage based on data provided by AMI, Ansvar, EQC, FMG, Housing New Zealand, IAG, Lumley,

MAS, Tower and Vero

!

Approx Scale 1:50,000 0 500 1000 1500 2000 2500 (m)

Aggregated Building Damage Map

Legend

Building Damage Ratio (Repair cost estimate / replacement cost)

0% - 20%

20% - 40%

40% - 60%

60% - 80%

80% - 100%

100% (rebuild because it is uneconomic to repair the building)

Legend

Building Damage Ratio (Repair cost estimate / replacement cost)

0% - 20%

20% - 40%

40% - 60%

60% - 80%

80% - 100%

100% (rebuild because it is uneconomic to repair the building)

Page 16: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Conflict

Opportunity Danger

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…a dynamic of experimentation and innovation…

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Possibility…

Page 20: 2013 EARCOS #1 Designing a change initiative: Leveraging the cynefin framework

Technical challenges “can be solved with knowledge and procedures

already at hand”

Adaptive challenges “embedded in social complexity, require behaviour change

and are rife with unintended consequences‟

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Requires leader to identify priorities, project manage and ensure stakeholder engagement

Requires leader to do all of the above and generate and trial multiple solutions

www.ideacreation.org

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Simple, predictable cause and

effect interactions

Multiple predictable cause and

effect interactions

Multiple connected but unpredictable interactions

Multiple disconnected interactions

Complex Complicated

Chaotic Simple

Cynefin Systems Framework

Decisions are obvious

Decisions require expert knowledge

Decisions are uncertain and solutions only

apparent in retrospect

Decisions need to be made quickly to dampen energy

Dave Snowden www.ideacreation.org

Unordered Ordered

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Multiple predictable cause and effect

interactions

Multiple connected but unpredictable

interactions

Complex Complicated

Chaotic Simple

Cynefin Framework

Decisions require expert knowledge

Decisions are uncertain and solutions only

apparent in retrospect

Adaptive challenges

Technical problems

www.ideacreation.org

Sense, analyse and respond

Probe, sense and respond

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Foster interaction, shared learning, and leverage collective intelligence

23 www.ideacreation.org

What solution?

How to engage?

+ Ownership, motivation and commitment

++ Better solutions and innovation

Two key questions in adaptive change