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March 2, 2015 CLASS PRESENTATION 3 Lean Entrepreneurship Project Chief Food Officers Team 4

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March 2, 2015

CLASS PRESENTATION 3

Lean Entrepreneurship

Project

Chief Food OfficersTeam 4

Agenda

Our Last Week1

Business Model3

The 10 Hypotheses: Summary, Evaluation and Forms

2

Lessons Learned4

Our last week…

Brainstorming Evaluate Hypothesis Impact and

Probability of Failure

10 Hypothesis

Voting Discussion

The 10 Hypotheses: SummaryCustomer Segments: Time poor

Customer Segments:Lazy/ Don‘t want to cook

Value Propositions: Quality

Value Propositions: Fast Delivery

Channels: Website

Channels: Mobile Application

Customer Relationships: Automated/ Customized Service

Revenue Streams: Comission Fee

Revenue Streams: Delivery Fee

Key Activities: Distribution

The 10 Hypotheses: Evaluation

The 10 highly scored are our 10 hypothesis to evaluate

Customer Segments, Channels and Revenue Streams are the most important Components.

The 10 Hypotheses: Form 1

Component: Customer Segments

Hypothesis

Time-poor consumer will order food online.

Test Interview 25-50 persons from the segment “time-poor consumers” and ask them if they would order food online from our website

Validation

At least 70% of the people mentioned that they would order.

The 10 Hypotheses: Form 2

Component: Customer Segments

Hypothesis

Lazy consumers/consumers that don't want to cook will order food online.

Test Surveys to 100 people (mainly students) and ask them if they would order food online from our website.

Validation

At least 75% of the people mentioned that they would order from our website.

The 10 Hypotheses: Form 3

Component: Value Propositions

Hypothesis

High food quality increases consumers‘ likelihood to order food online.

Test Online survey to 100 potential customers (university students, young professionals, etc.) to find out if a high food quality would increase their likelihood to order food online.

Validation

At least 70% of the respondents state that high food quality would increase their likelihood to order food online.

The 10 Hypotheses: Form 4

Component: Value Propositions

Hypothesis

Fast delivery increases consumers‘ likelihood to order food online.

Test Online survey to 100 potential customers (university students, young professionals, etc.) to find out if fast delivery increases the likelihood to order food online.

Validation

At least 70% of respondents state that fast delivery would increase their likelihood to order food online.

The 10 Hypotheses: Form 5

Component: Channels

Hypothesis

Our customers will use a website to order food from different types of restaurants.

Test Interview 25-50 potential customers (university students, business people, busy mothers, ..) to see how approachable and convenient would this tool be and how useful it would be in their daily tasks management.

Validation

If 80% of the interviewees consider using this tool to order food online, we should validate the hypothesis.  

The 10 Hypotheses: Form 6

Component: Channels

Hypothesis

Our customers will use a mobile application to order food.

Test Interview 25-50 potential customers (university students, business people, busy mothers, …) to see how approachable and convenient would this tool be and how useful it would be in their daily tasks management.

Validation

If 60% of the interviewees consider using this tool to order food online, we should validate the hypothesis.  

The 10 Hypotheses: Form 7

Component: Customer Relationships

Hypothesis

Automated but simultaneously customized relationships are important to build/increase customer satisfaction.

Test Interview 20 potential customers (university students, young professionals, etc.) to find out if they like these kinds of relationships.

Validation

At least 70% of respondents state that they would like these kinds of relationships.

The 10 Hypotheses: Form 8

Component: Revenue Streams

Hypothesis

Restaurants are willing to pay a comission fee in order to have their services in both website and mobile application.

Test Interview 25-50 people

Validation

Collect 75% of positive answers

The 10 Hypotheses: Form 9

Component: Revenue Streams

Hypothesis

Customers are willing to pay for the delivery service which means an additional cost compared with the normal prices of the restaurant.

Test With a landing page with fake food ordering at home with a delivery fee OR/AND 200 Surveys

Validation

When more than 1000 people click for ordering the food with the delivery feeOR/AND we have 50% positive answers on the survey

The 10 Hypotheses: Form 10

Component: Key activities

Hypothesis

We can rely on our restaurant partners to take care of the delivery.

Test Telephone calls or interviews with 30 potential partner restaurants to find out if they are offering delivery services.

Validation

At least 50% of respondents state that they are currently offering own delivery services.

Business ModelKey Partners Key Activities Value Propositions Customer RelationshipsCustomer Segments

Revenue Streams

ChannelsKey Resources

Cost Structure

Time Poor

Lazy/ Don’t

want to cook

Personal Assistance

(Phone)

Automated/

Customized

Website Mobile Application

Quality Food

Variety

Fast Delivery

Easiness/Convenience

SalesMarketing

Distribution

ScootersIT System

PartnersBrand

Marketing ScootersHR RentComission Fee from

restaurants

Delivery Fee from

final consumers

Restaurantsand

Takeaways

IT Partners

ScooterSuppliers

Lessons Learned

How to develop a business name in group

How to validate a Business Model Hypothesis

“How to Conduct an Interview Effectively”,http://www.entrepreneur.com/article/225960

- Thank You -