PRESENTED BY-

ANURAG GARG(71)

ANMOL AGARWAL(79)

RAJEEV BISWAS(85)

AKSHAY MAHESHWARI(125)

TECHNOLOGICAL IMPLICATION

OF E-BUSINESS

Technology and E-Business

The strategic use of information technology is one

of the defining aspects of organizational success

in today’s world

Many companies in industries from manufacturing

to entertainment use IT to

Get closer to customers

Enter new markets

Streamline business processes

Technology and E-Business

Management of information technology and e-

business

Basic information technology & information

systems frequently used in organizations

Fundamental strategies

Management implications

Recent information technology trends

Technology’s Influence on Business

Technology refers to the tools and machines

people have invented to make life easier.

Perhaps the most common technology staple

used in businesses today is the computer.

Modern Technology

In the past 50 years, electronics

revolutionized business and society.

There is a never-ending demand to make

electronic goods smaller, faster, cheaper, and

more powerful.

Computers can store thousands of files

electronically, saving time and office space.

The computer created a boom in nearly all

business industries.

Digital Workflow

Placing hard copies of documents on a digital

platform, like CD-ROMs or a database, has

had a great influence on the efficient use of

time.

By switching information to a digital format,

there is less paper involved.

A digital workflow links all the steps in a

process, like publishing, electronically.

Virtual Business

The ease of doing business online has

created a boom in new businesses, or start-

ups.

This type of business is called a virtual

business.

Vocational schools, universities, colleges, and

community centers offer technical training or

degrees for people interested in expanding

their technology skills.

Technology skills will make you very attractive

to an employer.

E-Tail

E-tail is electronic retail.

An e-tail business sells products over the

Internet.

Any company can go online to sell any

product.

A multi-channel retailer uses several means

to sell products.

Businesses often call their stores and

warehouses bricks-and-mortar, referring to

building materials.

Businesses that also use the Internet are

called clicks-and-mortar operations.

E-Tail

Putting catalogs on the Internet rather than

shipping them by mail saves a lot of money in

printing and mailing costs.

E-tail is an advantage to the consumer in two

major ways:

• Convenience

• Choice

What Are the Benefits of E-Business

Technology? The Internet has changed the way the world does

business, and your company can take advantage of the technology for its own benefit. E-business is the process of exchanging date or information over the Internet while taking orders, placing orders or interacting with your own staff, according to online business resource eCommerceOptimization. By understanding the benefits of e-commerce technology, your company can be better equipped to use the Internet as a business tool.

Everyone is Equal - When you are interacting with your clients or vendors using e-business, it is difficult for them to tell how big your business is. With a professionally developed and maintained website, any small business can look as impressive on the Internet as the large corporations do. It is a level playing field that helps create opportunity for small businesses.

What Are the Benefits of E-

Business Technology? Order Entry - An Internet order interface that is hooked directly

into your real-time inventory software can allow customers to order products from your company 24 hours a day, seven days a week. You can save money on hiring a sales staff by opening up an order-entry section on your website for clients that want to make smaller orders, or for those that only order a few times a year. That frees up your sales professionals to go out and find new business.

Customer Service - E-Business can save you money on your customer service as well. By making your client's account information available on the Internet, customers can check their accounts whenever they want. By creating a customer service section on your website that allows customers to request return product authorizations, you can increase your customer service levels while lowering your cost of doing business.

Marketing - More consumers are using the Internet to get their product information, find vendors and buy products. An e-business presence can help put your company in touch with this growing

Other technological factors affecting

E-businesses and their environment

Organisational change – is usually quite difficult especially when a high number of people are involved as routines will be modified. It is recommended to inform employees in advance and keep them up to date encouraging feedback when making such change.

Business processes – integrating modern technology solicits identifying the business requirements and evaluating the business processes according to its objectives and goals. These changes should benefit the company and the consumers.

SCA (Sustainable Competitive Advantage) – looking at technology from a positive perspective instead of a ‘necessary evil’. Traditional models are changing and advantages can be achieved by investing in modern technology but just purchasing technology for the sake of having it is not enough, implementing a strategic plan

Other technological factors affecting

E-businesses and their environment Costs involved – a necessary expense in today’s emerging

environment. However, it’s understandable that some organisations are hesitant to invest due to systems being outdated quite often, but the ones who view this investment as an opportunity to gain competitive advantage and have a well-developed strategy attached, could benefit immensely.

Efficiency – productivity, reducing manual labour costs, cost-effective overall factor as it can simplify, speed up and enhance accuracy (or e.g. departments can interact or check a particular issue or status of an order/delivery/service from different locations in the Value Chain).

Information Security/Contingency Planning – Technology provides a lot of advantages but we should also take into consideration the responsibilities that come with it. Businesses should take into account the rise in data breaching and various cyber-crime elements and must invest in effective ways of preventing or combating these factors. Imagine if an important process becomes unavailable suddenly or a system is hacked.

Introduction to Business14

Graphic OrganizerBricks-and-Clicks

Graphic Organizer

BRICKS-AND-MORTAR CLICKS-AND-MORTAR

RETAIL

E-TAIL

C O N S U M E R S