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Digital Transformation Through Innovation & Collaboration
CIO Survey & Market Insights
@gadget_hagen
Lise Hagen
Research Manager Software & IT Services Africa
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• IDC is the premier global ICT market intelligence, events, and advisory firm
• We analyze and predict technology trends so that our clients can make strategic, fact-based strategic decisions
• Now with 1,100+ analysts in 50 countries, we have been delivering IT intelligence, industry analysis, market data, and strategic guidance since 1964
• IDC is a division of IDG, the world's leading technology media, research, and event company
Quick Introduction to IDC
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IDC's IT Executive Programs help today's time-constrained technology professionals make more effective technology decisions.
Our IDC IT Executive Program offers you:
Peer access through IDC Events and webinars
Access to CIO Agenda, IDC Decisionscapes, and IDC Global Technology Research
Unlimited Access to IDC Analysts
Strategic Discussions through Workshops and Reviews
Access to Online Tools Personal dedicated analyst account manager
3 © IDC Visit us at IDC.com and follow us on Twitter: @IDC
IDC’s IT Executive Programs
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IT is Driven by Digital Transformation, and the 3rd Platform of IT
3rd platform =
98% of the growth
6 N= 52
Source: IDC CIO Summit SA 2015
Q. What are the biggest process-related challenges/priorities you face as a CIO today?
Process-related Priorities Need to Address Controlled, Compliant Innovation
7 N= 52
Source: IDC CIO Summit SA 2015
Skills-related Priorities Include Both Hard and Soft Skills
Q. What are your biggest skills related challenges/priorities?
8 N= 52
Source: IDC CIO Summit SA 2015
Technology-related Priorities are Linked to Infrastructure
Q. What are your biggest technology related challenges/priorities?
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Q. Which of the following solutions did you procure in 2014 due to influence from lines of business (departments such as human resources, marketing, finance, procurement, sales, and marketing)?
Lines-of-business Influence on IT increasing
Source: IDC CIO Summit SA 2015
10 N = 52
Q. Does shadow IT exist within your organization?
CIOs Underestimate the Levels of Shadow IT
Source: IDC CIO Summit SA 2015
Continued Focus on BAU
Keeping the “Lights On”
59%
Business Agility &
Innovation 35%
N=42
CIOs in South Africa are utilizing:
Budgets for “agility” & “innovation” driving 3rd platform adoption in Africa
ICT to ensure efficiency, improved asset utilization and higher optimization levels
Source: IDC SA CIO Summit 2015 42
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The Role of the CIO in South Africa is Changing
N= 48
Q. With all the dynamic changes taking place in the ICT industry, what do you think are the top three attributes that will best define the role of the next-gen CIO?
Source: IDC CIO Summit SA 2015
Tech
no
logy
Sav
y
Internally Focused
Bu
sine
ss Savy
Externally Focused
The South African CIO Drives Value as…
Chief Integration Officer
Chief Innovation Officer
Chief Infrastructure
Officer
Chief Intelligence Officer
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7 Traits of an Innovative Enterprise
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Innovative Enterprise
Strategic Goals
Leadership Intent
Culture, organization
Process Maturity
Service Strategy
IT Contribution
Key Metrics
Assess – What to Do Now?
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Now
• Identify the innovation culture of your enterprise
• Host a forum with key business leaders
• Identify the sources of ideas within the enterprise
• Create a draft of possible innovation services
• Begin working with senior management
• Investigate the purchase solutions that might be brought in to supplement in-house expertise
Innovation – What’s Next?
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1-2
Yrs
• Create an innovation lab or office of innovation services
• Ensure your employee rewards and recognition systems are reinforcing the specific innovation culture you want and propose changes to them if they are not.
Timeline Roadmap - Maximizing Potential
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3-5 Yrs
• Establish IT leadership (and the IT organization) as the governing body for using technology in support of innovative projects and services.
In Summary
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A rapidly-changing market and world demands new approaches to managing, finding, and integrating technologies across the entire enterprise
Its not just hype – different use cases require different approaches and different technologies - one size does not fit all.
Compare maturity levels and identify gaps between different business groups, between IT and business and then compare that to the industry
Enable Digital Transformation Through Innovation & Collaboration