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014Newsletter 11 30 October 2014_Special Edition

01_“Communication and community:

when information becomes efficient”

by Mara Di Giorgio

02_9 months 2014: Banca IFIS’s excellent

results driven by credit quality

03_Repo Market Convention:

over 120 Italian and foreign banks

at the conference in Mestre

04_3rd NPL Meeting, financial

“contamination” of distressed loans

05_#IFISTOUR14: when digital

technology helps SMEs

06_Tools and techniques for a better

relationship between business and bank

07_ #IFISJob: the recruitment revolution

in the banking sector

08_Agenda

09_Contacts

SPECIAL EDITIION

IFIS BLOG TOUR2014

24-25 OCTOBERVenezia - Vienna

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02

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Mara Di Giorgio,

Head of Communication

and Investor Relation

about events, regulatory changes and, in ge-

neral, all communications from Bank to Bank

managed by multiple internal departments?

This is just one of the functions of the digital

workplace Banca IFIS launched in October

2014, which marks an important milestone

for the professional life of all of us, together

with the other big news of 2014: the new cor-

porate identity. For the latter it is not a cle-

an break with the past but an evolution that

follows the identity of the Bank: innovative,

dynamic, social. The logos of the business

units have been given new colors, inspired

by Credi Impresa Futuro and CrediFamiglia,

as well as supporting material, with simple

linear dedicated graphics, accompanied by a

clear and legible font. The only logos not to

change are the institutional Banca IFIS and

Gruppo Banca IFIS along with those recently

updated: contomax, rendimax, Credi Impresa

Futuro and CrediFamiglia.

We have also decided to describe all this - and

more - in IFIS Magazine, the annual glossy

magazine, which is the third big news of 2014:

almost 90 pages of work, explained textually

and visually looking objectively at the state

of things. To demonstrate, both internally and

externally, our present identity associated with

that growth - as the Bank and as people - that

sets us apart from the rest.

01 Communication and community: when information becomes efficient

by Mara Di Giorgio

Every day, in the professional lives of all of

us, there is an inescapable fact, important but

too often overlooked: we receive hundreds of

e-mails with attachments of varying sizes, con-

taining messages of varying levels of urgency.

The results of this invasion of electronic mail

aggressively impact not only the work envi-

ronment of the recipient, who is buried by cor-

respondence, but also that of the sender, who

often waits a very long time to receive a re-

sponse. “Too much mail” syndrome sometimes

has serious side effects, so it is worth pausing

briefly to list a few examples:

• Days spent making various attempts to

read emails and then postponing the task to

a later date;

• Answers are temporally inconsistent with

the questions asked in the original emails;

• You lose all sense of the urgency of commu-

nication, along with the relevance of the infor-

mation given.

So too many mails = less efficiency. And less ef-

ficient means departing from the social payoff

- #TIME “Tutti Insieme Miglioriamo Efficienza”

(Working together we improve efficiency). So

why not use the main instrument of internal

communication, IFIS4YOU, a vital hub of con-

tact between colleagues and co-workers, to sha-

re internal information, press releases, news

03

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The results images are

available on @BancaIFIS

Twitter account

On October 28 Banca IFIS approved the inte-

rim report for the first nine months of 2014.

Once again the Bank brought excellent re-

sults to customers, investors and market, dri-

ven by credit quality and by the performance

of the capital adequacy ratio, with total own

capital ratio that touches 15%.

“Excellent credit quality is the key element

of this last quarter – stated the CEO Giovan-

ni Bossi – and it should be noted that this

result was achieved although the scenario

is still adverse. The improvement is not li-

02 9 months 2014: Banca IFIS’sexcellent results drivenby credit quality

3RD QUARTER 201430th June - 30th September

mited to bad loans, which have become sub-

stantially negligible: it involved all impaired

loans categories in general. This confirms

that our business model, which supports

SMEs without prejudice to credit quality,

is successful. The results – Mr Bossi added

– are satisfying in terms of profits, equity,

and available liquidity. In the next quar-

ters, then, the Bank will continue to support

Italy’s real economy, generating positive

returns for shareholders and improving its

growth prospects”.

FIRST 9 MONTHS OF 20141st January - 30th September

• Net banking income: 210,8 million Euro (+8,6%)

• Profit for the period: 74,2 million (+10,5%)

• Net profit from financial activities:

181,1 million Euro (+13,5%)

• Non performing loans on loans ratio in the

Trade Receivables sector: 1,5% at September

2014 from 2,6% at December 2013

• NPL coverage ratio: 86,6% at September 2014

from 78,4% at December 2013

• Cost of credit quality:

189 bp (333 bp at 30 September 2013)

• Hiring up: over 89 new resources employed

by the Group

• Constant improvement of Total

Capital Ratio: 14,9%

• Net banking income: 67,8 million Euro (+8,6%)

• Net profit from financial activities:

59,3 million Euro (+9,5%)

• Net profit: 24,1 million Euro (+4,6%)

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Watch the video of the

Repo Market Convention

on the Banca IFIS

TV channel

03 Repo Market Convention: over 120 Italian and foreign banks at the conference in Mestre

Discussions on ECB monetary policy deci-

sions, analysis of opportunities and implica-

tions deriving from the Euro-system’s new

regulatory platform, optimization of collate-

ral: these were the main topics of the de-

bate which took part in the first half of the

Repo Market Convention, the conference

organized by Banca IFIS, the London Stock

Exchange, MTS and Monte Titoli at which

about 120 Italian and foreign credit institu-

tions were present.

Giovanni Bossi, CEO of Banca IFIS., states

“The Repo market has been, and continues to

be, a great tool in the management of bank li-

quidity: today, this support is proving itself to

be of great help in achieving systemic stability.

Today’s convention recorded important respon-

ses from credit institutions, also as a result of

recent ECB decisions. We have witnessed that

operators in the sector want to discuss, com-

pare and contrast these technical but delicate

topics. The Repo market is one of the instru-

ments that better transfers monetary policy

measures to the real economy, which must al-

ways be our main focus.”

“Changes in the European legal framework,

and the implementation of T2-S in particu-

lar, give the post-trade infra-structure a cru-

cial role in harmonizing capital markets in

the Eurozone” commented Paolo Cittadini,

C.E.O. of Monte Titoli. “This process is an op-

portunity for us to offer our clients services

that are ever-more efficient and integrated,

and to compete at an international level from

a strong standpoint. Monte Titoli, indeed, is

the main central deposit in the first wave of

migration to T2-S and it is fully committed to

monitoring and facilitating the migration pro-

cess of its current and future clients’ assets

within the new platform”.

Also speaking at the conference, at 4:30pm, was

Maria Cannata, Head of the Ministry of Econo-

mics and Finance’s Treasury Department.

The contents of the convention are available

on the web through the Live Tweeting. The

official hashtag is #REPO

Maria Cannata

05

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Watch the video of the

3rd NPL Meeting on the

Banca IFIS TV channel

ring the event is very important: if we are able to

“digest”, to free up balance sheets from deterio-

rated assets, banks could make space for loans

to SMEs and families, significantly influencing

the GDP index. However, the limitations of ban-

ks in terms of Equity continues to be the reason

for which lending institutions are not able to lend

credit and accelerate loans”.

Steven Fredrickson, President, CEO and

Chairman of PRA Group gave the confe-

rence his views and experience of the NPL

market in America, focusing, in particular,

on debt purchasing.

Among the companies that took part in this

conference are: Italfondiario, Prelios, Bank

of America, Hoist Finance, Banca IFIS, In-

trum Justitia, Santander, Cerved, Anacap

and Guber.

For more information: www.nplmeeting.it

04 3rd NPL Meeting, financial “contamination” of distressed loans

Almost 200 people representing funds, in-

vestment companies and banks, together

with other players involved in the manage-

ment of distressed loans, took part in the 3rd

NPL meeting - the annual, international wor-

kshop on non-performing loans organized by

Banca IFIS, PwC and Credit Village.

The participation of many Italian and internatio-

nal players in this event, from around 100 com-

panies in the NPL sector, was very significant.

During the day, data and analysis on total

non-performing loans in Italy and Europe

was presented, as well as growth forecasts

for the domestic market compared to Euro-

pean and international markets. The three

roundtables investigated business aspects

from three different points of view; the origi-

nators, the buyers and the servicers.

“Today we enjoyed a privileged and in-depth view

of the financial geography of non-performing lo-

ans in Europe and U.S.A.” stated Giovanni Bos-

si, CEO of Banca IFIS. “This Meeting has become

a hive, a laboratory of financial “contamination”

of bad loans. Different points of view were analy-

zed and interesting and sometimes innovative

solutions were proposed, even for this sector that

is becoming ever-more present in our everyday

lives. The overall consideration which arose du-

06

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was the main focus of the discussion. A delicate

topic especially for Italian small and medium-size

companies, fighting against a very rigid credit

lending system. A topic that Banca IFIS is tac-

kling, once again, with an innovative approach.

Once in Vienna, the 12 protagonists received a

welcome speech from Giovanni Bossi, CEO of

05 #IFISTOUR14: when digital technology helps SMEs

It’s back, a year after, Banca IFIS workshop on the road with the protagonist of the SMEs digital world.Enterpreneurs and web opportunities: these are the main subjects of the discussion of the mini-hackathon started by Banca IFIS in 2013.

Read the account of the

second Banca IFIS blog

tour on Storify:

12 bloggers, 3 workgroups, one challenging com-

petition: develop a strategy to bring up to 20.000

additional customers in two years. On the web,

naturally. This is, in a tweet, the recap of the se-

cond blogtour, that took place in Vienna on 24

and 25 October. Credi Impresa Futuro, the Banca

IFIS brand dedicated to the financing of SMEs,

07

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ple from bloggers to influencers with whom we

are sharing ideas and avenues and methods of

presenting ourselves, in the best possibile way,

to enterprises on the web. This is part of the

bank’s DNA, which has an increasingly advan-

ced digital identity: we wish to explore every

possible method of enabling dialogue with our

customers of today and tomorrow”.

Knowledge of the business, a widening of the

network and a “healthy” obsession with the im-

portance of the customer: these are the drivers

that awarded victory to the group named “Se-

zessionstil”, consisting of Barbara Bonaventu-

ra (mentis.it), Nicola Zago (sharazad.com) and

Francesco Favaro (mktrsclub.com).

Banca IFIS, who, together with Mara Di Gior-

gio (Head of Communication) and Raffaele Zin-

gone (Head of Strategic Planning), explained

the brief and the challenge to be given to the

groups. Bloggers were free to choose their to-

ols, to be used along with their knowledge of

the commercial mechanisms of Banca IFIS: a

challenge also in terms of time, less than 24

hours to complete the strategy that would be

presented to the IFIStour judging panel.

“I believe “contamination” is the watchword

on this blogtour” said CEO Giovanni Bossi.

“Contamination between a bank that is highly

focused on the needs of small and medium en-

terprises, such as Banca IFIS, and twelve peo-

08

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06 Tools and techniquesfor a better relationshipbetween business and bank

Credi Impresa Futuro and Fondazione

CUOA promote work culture with a series

of meetings dedicated to businesses

Banca IFIS, in line with the effort it has shown

in promoting corporate culture, launches a

new initiative aimed at enterprises. The goal

of supporting the training of sector professio-

nals, an ever-present aim for Banca IFIS, was

also explored in 2013 through the collaboration

with Digital Accademia and the organization

of projects such as “Enterprises in the Digital

Age”, a free course held at Banca IFIS headquar-

ters and aimed at entrepreneurs, CEOs, Gene-

ral Managers, CFOs and Marketing Managers.

Banca IFIS has chosen to increase its efforts pro-

moting corporate and financial culture, tighte-

ning a partnership between Credi Impresa

Futuro, the organization dedicated to providing

financial support and credit management ser-

vices to Italian companies, and Fondazione

CUOA, a management school operating on both

a national and international level. The two orga-

nizations have created a series of events entitled

“Tools and techniques for a better relation-

ship between business and bank”. The series is

formed of three meetings, is completely free and

is dedicated to entrepreneurs, General Managers,

CFOs and Business Managers in the regions

of Brescia, Verona and Bergamo. The course,

run by teachers from the Fondazione CUOA, has

been created with the aim of offering tools and

techniques to enterprises to allow them to plan

their resources, evaluate debt sustainability and

to present financial plans correctly to banks.

www.credimpresafuturo.it

www.credimpresafuturo.it

Follow the lessons on

Twitter with the hashtag

#CIF and the account

@CredImpresaF

09

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#IFISJob: the recruitment revolution in the banking sector

The Banca IFIS Group is a dynamic and constan-

tly changing entity: for this reason it is always

looking for talent to be included in its staff. The

Bank is looking both for young people, who will

grow and be trained inside the company, and se-

nior figures who can bring their expertise.

The positions currently open are: Data Mana-

ger (Mestre); Legal Personnel (Mestre); Securi-

ty Management Personnel (Mestre); Business

Intelligence Analyst (Mestre); Credit Consul-

tant, Area NPL (Milano, Torino); Credit Mana-

ger, Banca IFIS division (Torino).

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To keep up-to-date on

the available positions

at Banca IFIS visit our

LinkedIn page The evolution of recruitment.Web streaming open day for new positionsBanca IFIS shakes up the recruitment process launching its Web Streaming Open Day, the

first in Italy. The first edition of the initiative, dedicated to the recruitment of CrediFamiglia

credit consultants, was streamed on October 22nd at 7pm.

The Web Streaming Open Day is a virtual experience: thanks to the live streaming and to

Skype interviews, candidates are able to attend the presentation on Banca IFIS and on the

role they are applying for, with the possibility of sending questions and scheduling their

Skype interview with our HR professionals.

Here are the dates for the next Web Streaming Open Day:

• 12 November, 7pm selection for Credi Impresa Futuro commercial representatives. Credi

Impresa Futuro is the brand dedicated to financing Italian businesses. To apply, visit the site

credimpresafuturo.it

• 2 December, 7pm: online selection for Credifamiglia credit consultants. To participate,

send your CV to: credi@credifamiglia.it

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• 21 November: One Day in Venice – Banca

IFIS Headquarters, Mestre. Fifth edition of

the event organized by Banca IFIS dedicated

to Italian companies listed on the Italian stock

exchange. Companies will have the opportu-

nity to meet institutional investors during one-

to-one meetings.

• 26 November: 11th Annual Economy&Finance

- Milan, via Monte Rosa 91 (9-3:30pm). Giovanni

Bossi, CEO of Banca IFIS, is attending the con-

ference organized by Il Sole 24 Ore bringing his

view on SMEs and the banking sector in Italy.

• 26 and 27 November: “Credito al Credito”

ABI – Rome, Palazzo Altieri (Piazza del Gesù,

49). Fifth edition of the conference focusing on

providing credit to individuals and families.

DECEMBER

• 2 December: CrediFamiglia’s 3rd Web

Streaming Open Day. Third appointment of

the online selection of candidates for the role of

CrediFamiglia credit consultants.

• 10 December: Akros Conference - London.

• 11 December: Investor Relations Summit

– London.

For information on events and conferences

write to comunicazione@bancaifis.it

08 Agenda

NOVEMBER

• 4 November: OAM Conference – Rome,

Centro Congressi Roma Eventi Fontana di

Trevi (Piazza della Pilotta, 4). First Confer-

ence of the “Organismo Agenti e Mediatori”

(Italian Association of Credit Agents) to elicit

the views of major institutions on the sec-

tor’s evolution.

• 5–7 November: TransPoland 2014 – War-

saw. IFIS Finance is attending the International

Fair of the Transportation and Logistics Sector.

• 12 November: Credi Impresa Futuro’s

1st Web Streaming Open Day. Banca IFIS is

looking for new resourses to widen its Credi

Impresa Futuro retail network through an on-

line candidate selection process. Info: credim-

presafuturo.it

• 17 November– CrediFamiglia’s 2nd Web

Streaming Open Day. Second appointment

with the online selection of candidates for the

role of CrediFamiglia credit consultants.

• 19 November: 8th Credit Village Day

– Crowne Plaza Milan Linate. Conference

organized by Credit Village on the credit

collection sector. CrediFamiglia is sponsor

of the event.

• 20 November: Legal Factory Convention

– Milano, Crowne Plaza.

The picture of an event in

Banca IFIS Headquarters

in Mestre (Venice)

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Financial Calendar

Banca IFIS shares on the Stock Market

Share Ownership

18/11/2014 Board of Directors Venezia Mestre (Italy)

18/12/2014 Board of Directors Venezia Mestre (Italy)

Price on 30/06/2014 €15,70

Min-Max 2014 €11,57 (03/02/2014) - €16,35 (04/04/2014)

Number of shares 53.811.095

Capitalization at 30/09/2013 € 844.834.191,5

1-month performance -10,27%

6-month performance -12,54%

1-year performance +22,70%

Financial year dividend 2013 €0,57

Specialist Intermonte S.p.A.

After two months (June/July) in which the price per share of Banca IFIS stood at around 13 - 14

euro, August saw the start of a significant price trend for the Bank. On August 22 shares reached

a peak of 15,95 euro per share, the highest since 30/06 and the beginning of September has seen

similar performance, with prices remaining at almost €15,8/share.

Sebastien Egon Fürstenberg 52,651%

Float 37,962%

Giovanni Bossi 3,417%

Riccardo Preve 2,321%

Marina Salamon 2,000%

Treasury stock 1,649%

30/09/2014

30/09/2014

012

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09Coverage by analysts

Follow us on Contacts

twitter.com/BancaIFIS

www.facebook.com/Banca.IFIS

www.linkedin.com/company/banca-ifis

www.youtube.com/user/BancaIFIS

tvchannel.bancaifis.it/

www.bancaifis.com

bilancio.bancaifis.it

Investor Contact: Mara Di Giorgio

Email: mara.digiorgio@bancaifis.it

Phone: +39 041 502 7623

Mark Thomas

Edison, Investment Research

financials@edisoninvestmentresearch.co.uk

Irene Rossetto

Intermonte

irene.rossetto@intermonte.it

Christian Carrese

Intermonte

ccarrese@intermonte.it

Contacts