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July 3, 2022 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 1 How comparisons can help solve “impossible” decisions for retail investors Jon Hoar, Sept 2012

How comparisons can help solve *impossible* decisions for retail investors

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For ordinary people, the question: "How can I make the most of my money" is curiously difficult to answer. We know that ordinary savings accounts are not the solution but investing comes with no guarantees and every option carries a risk of some sort. How do we cut through all the conflicting opinions, advice and outrageous claims to figure out what is best for us? This presentation, first delivered to TISA (Tax Incentivised Savings Association) on 27 Sept 2012, explores why the investment purchase decision is an unusually difficult one and then goes to explain why and how new and better comparisons could help.

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Page 1: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 1

How comparisons can help solve “impossible” decisions for

retail investorsJon Hoar, Sept 2012

Page 2: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 2

What do you do when you can’t make a decision?

Page 3: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 3

What do you do when you can’t make a decision?

Why are investing decisions so difficult?

Page 4: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 4

What do you do when you can’t make a decision?

Why are investing decisions so difficult?

How comparisons help decision-making

Page 5: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 5

What do you do when you can’t make a decision?

Why are investing decisions so difficult?

How comparisons help decisions-making

How comparisons can make investment decisions easier

Page 6: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 6

We want certainty about, and reward for, our decisions

Certainty

Reward

Immediate Far off

Buyer’s remorse

Page 7: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 7

We want certainty about, and reward for, our decisions

Certainty

Reward

Immediate Far off

Buyer’s remorse

Page 8: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 8

We want certainty about, and reward for, our decisions

Certainty

Immediate Far off

Buyer’s remorse

Reward

Page 9: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 9

We want certainty about, and reward for, our decisions

Certainty

Immediate Far off

Reward

Buyer’s remorse

Page 10: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 10

Focus Focus

Work out to lose weight Experience of exercise

Planned work-out time Planned work-out time

More Less

Source: When thinking about goals undermines goal pursuit. Fishbach and Choi, 2012

Long-term goals as motivation?

Page 11: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 11

Focus Focus

Work out to lose weight Experience of exercise

Planned work-out time Planned work-out time

More Less

Actual work-out time Actual work-out time

34 mins 43 minsSource: When thinking about goals undermines goal pursuit. Fishbach and Choi, 2012

Long-term goals alone aren’t rewarding enough to motivate

Page 12: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 12

We want certainty about, and reward for, our decisions

Certainty

Reward

Immediate Soon Far off

Buyer’s remorse

Page 13: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 13

How comparisons help decision-making

How comparisons help decision-making

Page 14: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 14

Venti black filter coffee

Calories 6

Fat 0.1

Saturated fat 0.0

Venti moccha frappuccino, with whipped cream

Calories 437

Fat 14.6

Saturated fat 8.6

We can use comparisons to: choose our morning drink

Source: Starbucks

Page 15: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 15

We can use comparisons to: choose how to burn it off

Source: calorieking.com

Page 16: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 16

We can use comparisons to: find a good walk

Source: walkit.com

Page 17: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 17

We can use comparisons to: find a good walk

Source: walkit.com

Page 18: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 18

We can use comparisons to: choose the right dog

Source: findthebest.com

Page 19: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 19

Can comparisons help investors make confident decisions?

Page 20: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 20

5 oz

10 oz

5 oz cup 10 oz cup

Source: Attribute Evaluability, Its implications for Joint-Separate Evaluation Reversals and Beyond. Christopher K Hsee 1993

Continuous factors, like returns, are hard to evaluate

Page 21: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 21

5 oz cup

7 oz of ice cream

10 oz cup

8 oz of ice cream

5 oz

7 oz8 oz

10 oz

Source: Attribute Evaluability, Its implications for Joint-Separate Evaluation Reversals and Beyond. Christopher K Hsee 1993

Continuous factors, like returns, are hard to evaluate

Page 22: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 22

5 oz cup

7 oz of ice cream

10 oz cup

8 oz of ice cream

5 oz

7 oz8 oz

10 ozSeparate evaluation

XSource: Attribute Evaluability, Its implications for Joint-Separate Evaluation Reversals and Beyond. Christopher K Hsee 1993

Continuous factors, like returns, are hard to evaluate

Page 23: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 23

5 oz cup

7 oz of ice cream

10 oz cup

8 oz of ice cream

5 oz

7 oz8 oz

10 ozJoint evaluation

Source: Attribute Evaluability, Its implications for Joint-Separate Evaluation Reversals and Beyond. Christopher K Hsee 1993

Continuous factors, like returns, are hard to evaluate

Page 24: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 24

Can comparisons help investors make confident decisions?

+£558+10.7%

=Continuous factor: Hard to evaluate

Page 25: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 25

How comparisons can make investment decisions easier

How comparisons can make investment decisions easier

Page 26: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 26

We can use comparisons to: assess performance

Welcome Jon, let’s see how you’re doing…

Total value

£5,756Your gain

+£558A fair gain

+£533Your return vs.

fair

+£25

Your investment delivered a result better than the fair return benchmark in this time period

Your riskYour returns

12 months

Everyone’s returns

Page 27: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 27

We can use comparisons to: validate our choices

Welcome Jon, let’s see how you’re doing…

Your gain

£558Highest gain

+£807Lowest gain

+£33Your rating

63%

Your investment outperformed more than 63% of people who invested at this risk level

Everyone’s returns Your riskYour returns

12 months

Page 28: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 28

People who invested £100 3 years ago

£85Worst return

£129Fair

return

£186Highest return

We can use comparisons to: self-select risk

Source: InvestorBee.com

Page 29: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 29

People who invested £100 3 years ago

£27Worst return

£139Fair

return

£240Highest return

We can use comparisons to: self-diagnose risk appetite

Source: InvestorBee.com

Page 30: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 30

Aberdeen Managed Distribution

Henderson Managed Distribution

Brand Well known Well known

Morning Star rating Bronze

Suitability Managed distribution Managed distribution

Fee 1.32% TER 1.44% TER

Net return on £100 after 3 years

£146 £148

We can use comparisons to: optimise our choices

Source: InvestorBee.com

Page 31: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 31

We can use comparisons to: optimise our choices

Source: InvestorBee.com

Page 32: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 32

Aberdeen Managed Distribution

Henderson Managed Distribution

Brand Well known Well known

Morning Star rating Bronze

Suitability Medium-low risk Medium risk

Fee 1.32% TER 1.44% TER

Net return on £100 after 3 years

£146 £148

Joint evaluation

+18% +11%

Source: InvestorBee.com

We can use comparisons to: optimise our choices

Page 33: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 33

13%of members increased

saving rate

50%Increase in

average saving rate

+340%More

responsive campaign

We can use comparisons to: motivate ourselves

Page 34: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 34

Make investments evaluable: eliminate buyer’s remorse

Certainty

Reward

Immediate Far off

Buyer’s remorse

PerformanceRiskProgress

Continuous factors: hard to evaluate separately

!

Page 35: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 35

Make investments evaluable: eliminate buyer’s remorse

Certainty

Reward

Immediate Far off

Buyer’s remorse

PerformanceRiskProgress

Comparisons enable easier joint evaluation

Page 36: How comparisons can help solve *impossible* decisions for retail investors

April 12, 2023 Copyright © DCisions Limited 2011, All Rights Reserved. Patent No. 7,844,527. 36

Thank you

Questions?