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The County of San Bernardino discusses how they implement the practice of economic gardening in their region.
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Miguel McQueen Deputy Director
World Class Business Services
The Business Services Unit serves as a business liaison between county programs
and the business community.
Objectives• Foster regional business success• Increase job opportunities• Avert layoffs
Methods to Reach Business• Cold Call Visits• Attending Chamber Meetings• Networking Events• Social Media
Resources to Assist BusinessMatching businesses to resources
Establishing Credibility • Listen to businesses
• Operate like a sales team
• Move at speed of business
Services Offered
• Human Resources– Recruitment Assistance– Job placement – Job Fairs
• Workforce Training– On-the-Job Training– Specialized Training
Services Offered
• Layoff Aversion
– Business Surveys– Business Assistance Workshops– H.R. Hotline– Business Assistance
Consultants– Rapid Response Orientation– Work Share Program EDD
BUSINESS RETENTION AND EXPANSION SURVEY
Date
City Area
Business Name Interviewer
Address (incl. zip) Phone
BUSINESS PROFILE 1. Industry
2. How long at location?
3. Products/Services 4. Internet sales? Y or N
5. Is Business: ______ Increasing ______ Stable
______ Decreasing 6. Lease/Own? 7. Lease Expires
8. Sq
9. Do you engage in International Trade? Y or N 9a. If
yes, do
WORKFORCE 1. # of Employees this location? _____
2. Hiring
needs are: ______ Increasing ______ Stable ______ Decreasing
3. What employee skills/training are you seeking?
4. On a scale of 1-5 (5 best), rank the local workforce in terms of:
________ Quality _______ Availability
5. Are you interested in learning more about employer/employee services
or training programs? Y or N BUSINESS PLANS
1. Is your business planning to: ____ Expand ____ Remain Same ____
Downsize ____ Unsure When: __________
1a. If expanding, will you remain in your current location? Y or N 1b.
Would you like to be contacted by the Economic Development Agency for
Assistance? Y or N
Services Offered
• Business Assistance Referrals– Intervene for businesses in need– Identify appropriate resources– Introduce business to resource with a
direct point of contact
Services Offered• Labor Market Information
– Wage and salary reports– Availability of workforce– Unemployment rates
• Additional Services– WOTC– America’s Job Centers of California
Technology
• Notebooks and Smartphones
• Customer Relationship Management System
• Social Media
Streamline Services
• Eliminating “Red Tape”
• Adapt to the speed of business
• Simplifying services and resources for the business
Results Oriented
• Setting internal expectations
• Work standards
• Tracking production
• Statistics and Reports
4 NACO Awards• Subsidized Training & Employment Program
• Business Survival Workshops
• Business Consulting Layoff Aversion
• Business Services
What makes us successful?
• Visiting businesses where they are
• Developing resources• Moving at the speed of
business• Developing
relationships with businesses
For More Information Contact:
Miguel McQueen – Deputy Director(909) 387-9885