Your hospital
Private healthcare specialist
Outpatient clinic
Your home
Commuting to work
One Patient.
Your hospital
Private healthcare specialist
Outpatient clinic
Your home
Commuting to work
One Patient. One Record.
High Stakes SoftwareLife-Changing – Scalability – Real Time
Designing for Safety
Designing for Safety
Designing for Safety
Decision Support
Telemedicine and virtual doctor visits
Personalized medicine
Speech and gesture recognition
Intuitive interfaces
Patient engagement
Innovation that transforms healthcare.
Virtual Visits
EHR “to go”
Innovation that transforms healthcare.
Telemedicine and virtual doctor visits
Personalized medicine
Speech and gesture recognition
Intuitive interfaces
Patient engagement
GTGGAACAATGTTCTGAAGAAAATTTGTGAAAGAAGGACGGGTCATCGCCTACTATTAGCAACAACGGTCGGCCACACCTTCCATTGTCGTGGCCACGCTCGGATTACACGGCAGAGGTGCTTGTGTTCCGACAGGCTAGCATATTATCCTAAGGCGTTACCCCAATCGTTTACCGTCGGATTTGCTATAGCCCCTGAACGCTACATGTACGAAACCATGTTATGTATGCACTAGGTCAACAATAGGACATAGCCTTGTAGTTAACACGTAGCCCGGTCGTATAAGTACAGTAGACCCTTCGCCGGCATCCTATTTATTAAGTTATTTCTACAGCAAAACGATCATATGCAGATCCGCAGTGGGCGGTAGACACACGTCCACCCGGCTGCTCTGTAACAGGGACTAAAGAGGTGATGATTATCGTGTGTGCCCCGTTATGGTCGTGTTCGATCAGAGCGCCCTTGCGAGCAGTCGTATGCTTTCTCGAATTCCGAGCGGTTAAGCGTGACAGTGTCATCGCCTACTATTAGCAACAACGGTCGGCCACACCTTCCATTGTCGTGGCCACGCTCGGATTACACGGCAGAGGTGCTTGTGTTCCGACAGGCTAGCATATTATCCTAAGGCGTTACCCCAATCGTTTACCGTCGGATTTGCTATAGCCCCTGAACGCTACATGTACGAAACCATGTTATGTATGCACTAGGTCAACAATAGGACATAGCCTTGTAGTTAACACGTAGCCCGGTCGTATAAGTACAGTAGACCCTTCGCCGGCATCCTATTTATTAAGTTATTTCTACAGCAAAACGATCATATGCAGATCCGCAGTGGGCGGTAGACACACGTCCACCCGGCTGCTCTGTAACAGGGACTAAAGAGGTGATGATTATCGTGTGTGCCCCGTTATGGTCGTGTTCGATCAGAGCGCCCTTGCGAGCAGTCGTATGCTTTCTCGAATTCCGAGCGGTTAAGCGTGACAGTCCCAGCGAACCCACAAAACGTGATCGCAGTCCATGCGATCATACAACAATGTTCTGAAGAAAATTTGTGAAAGAAGGACGGGTCATCGCCTACTATTAGCAACAACGGTCGGCCACACCTTCCATTGTCGTGGCCACGCTCGGATTACACGGCAGAGGTGCTTGTGTTCCGACAGGCTAGCATATTATCCTAAGGCGTTACCCCAATCGTTTACCGTCGGATTTGCTATAGCCCCTGAACGCTACATGTACGAAACCATGTTATGTATGCACTAGGTCAACAATAGGACATAGCCTTGTAGTTAACACGTAGCCCGGTCGTATAAGTACAGTAGACCCTTCGCCGGCATCCTATTTATTAAGTTATTTCTACAGCAAAACGATCATATGCAGATCCGCAGTGGGCGGTAGACACACGTCCACCCGGCTGCTCTGTAACAGGGACTAAAGAGGTGATGATTATCGTGTGTGCCCCGTTATGGTCGTGTTCGATCAGAGCGCCCTTGCGAGCAGTCGTATGCTTTCTCGAATTCCGAGCGGTTAAGCGTGACAGTCCCAGCGAACCCACAAAACGTGATCGCAGTCCATGCGATCATACGCAAGAAGGAAGGTCCCCATACACCGACGCACCAGTTTACACGCCGTATGCATAAACGAGCTGCACAAACGAGAGTGTTTGAACTGGACCTCTAGTTCCTCTACAAAGAACACCTTGACCTGTTGCGAAGTTGCCTTGCCTAGATGCAATGTCGGACGTATCACTTTTGCCTCAACGACTGCTGCTTTCGCTGTAACCCAAGACAGACAACAGTAACCGCCTTTTGAAGGCAAGTCCTCCGCCTGTGACTAACTGTGCCAAATCGTCTTCCAAACCCCTTATCCAATTTAACTCACCAAATTATTGCGATACAGACCCTAATTTCACATCATATGACACTAATTGCCTCTGCCAAAATTCTGTCCTCAAGCGTTTTAGTTCGCCCCAGTAATGTTGCCAATAAGGACCACCAAATCCGCATGTTACAGGACTTCTTATAAATTCTTTTTTCGTGGGGAGCAGCGGATCTTAATGGATGGCGCCAGCTGGTATGGAAGCTAATAGCGCCGGTGAGAGGGTAATCAGCCGTCTCCACCAACACAACGCTATCGGGTCATATTATAAGATTCCGCAATGGGACTACTTATAGGTTGCCTTAACGATATCCGCAACTTGCGATGTGCCTGCTATGCTTAAATACATACCTCGCCCAGTAGCTTTCCAATATGGGAACATCAATTGTACATCGGGCCGGGATAATCATGTCGTCACGGAACTTACTGTAAGAGTAATAATTCAAAAGAGATGTCGGTTTGCTAGTTCACGTAAAGGTGCCTCGC
GCCACCTCTAAGTAAGTGAGCCGTCGAGACATTATCCCTGATTTTCTCACTACTATTAGTACTCACGGCGCAATACCACCACAGCCTTGTCTCGCCAGAATGCCGGTCAGCATATGGAAGAGCTCAAGGCAGGTCAATTCGCACTGTGAGGGTCACATGGGCGTTTGGCACTACCGACACGAACCTCAGTTAGCGTACATCCTACCAGAGGTCTGTGGCCCCGTGGTCAAAAGTGCGGGTTTCGTATTTGCTGCTCGTCTGTACTTTCAGAATCTTGACCTGCACGGCAAAGAGACGCTTTTTATGGAGCTCGACATGGCAACAACGCGACGGATCTACGTCACAACGAGAATAGTGTAAACGAAGCTGCTGACGGCGGAAGCGACATAGGGATCTGTGAGTTGTTATTCGCGAAAAACATCCGTCCCCGTGGGGGATAGTCACTGACGCGGTTTTGTAGAAGCCTAGGGGAACAGGTTAGTTTGACTAGCTTAAGAATGTAAATTCTGGGATTATACTGTAGTAATCACTAATTAACGGTGAGGGTTTTAAGACGGATCTTTGCAAATTCAAGCGAGGTGATTTCAACAAATTTTGCTGATGGTTTAGGCGTACAATCCCCTAAAGTATAATTAAGAAAATAGCATTCCTTGTCGCCTAGAATTACCTACCGGCGTCCACCATACCTTCGATATTCGCGCCCACTCTCCCATTAGTCGGCACAAGTGGATGTGTTGCGATTGCCCGCTAAGATATTCTAAGGCGTAACGCAGATGAATATTCTACAGAGTTGCCGTACGCGTTGAACACTTCACGGATGATAGGAATTTGCGTATAGAGCGGGTCATTGAAGGGTTATACACTCGTAGTTAACAACGGGCCCGGCTCTATCAGAACACGAGTGCCTTGAATAACATACTCATCACTAAACTTTCTCAACAGTCAATCGAGCAAGTCCATTACCAAGGAGTGCGATGCAGTTTTATTCTCTCGCCAGCACTGTAATAGGCACTAAAAGAGTGATGATAATCATGAGTGCTGAGCTAAGACGGCGTCGGTACATAGCGGTCTTACGGTCAGTCGTAATTCCTCACGAGTCCCGTCCAGTTGAGCGTATCACTCCCAATGTACAAGCAACCCGAGAAGGCTGTGCTTGGAGTCAATCGGATGTAGGATGGTCTCCAGACACGGGGCCACCACTCTTCACGCGTAAAGCAAGAACGTCGAGCAGTCATGAAAGTCTTAGTACCGGACGTGCCGTTTTACTGCGAATATTACCTGAAGCTGTACCGTTATTGGGGGGCAAAGATGGAGTCCTCCTCTTATCATATTTGTATTGACGACAGCCGTGTTCCCGGTTTCCTCAGAGATTTAAGAATAAGGGCTTATTGTAGGCAGAGGGACGCCCTTTTAGTGGCTGGCGTAAAATATCTTCGGATCCCCTTGTCTAACCAGATTAATCGAATTCTCTCATTTAGGACCCTAGTAAGTCATCATTGGTGTTTAAATGCCACCCCGAAGAAACCGCCTAAAAATGTCTATGATTGGTCCACTAAAGTTGATTAAATCAACTCCTAAATCCGCGCGATAGGGCATTAGAGGTTTAATTTTGTATGGCAAGGTACTCCCGATCTTAATGAATGGCCGGAAGTGGTACGGACGCAATATGCGCGGGTGAGAG
GGCAAATAGGCAGGTTCGCCTACGTTACGCTAGGGGGCGATTCTATAAGAATGCACATTGCATCGATACATAAGATGTCTCGACCGCATGCGCAACTTGTGAAGTGTCTACTATCCCTAAGCCCATTTCTCGCACAATAACCCCTGAATGTGTCCGCATCTGATGTTACCCGGGTTGAGTTAGTGTCGAGCTCGCGGAACTTATTGCATGAGTAGAGATATTGCTCTGTCCAGGACAACACGCGTAGTGAGAGTTACATGTTCGTTGGGTTCTCCCGACTCGGACCTGAGTCGACCAAGGACCCACTCGAGCTCTGAGCCCCACTGTCGAGAAGTATGTATCTCGCTCCCGCAGCTTGCCAGCACTTTCAGTATCATGGGGCCCATGGTTGAATGACTCCTATAACGGACTTCGACATGGCAAAATCCCCCCCTTGCAACTTCTAGAGGAGAAGAGTACTGACTTGAGCGCTCCCAGCACAACGGCCAAGGAAGTCTCCAATTTCTTGTTTCCGAATGACACGCGTCTCCTTGCGGGTAAATCGCCGACCGCAGGGAGCCAGGGGGAACAGATAGGTCTAATTAGGTTAAGGGAGTAAGTCCTCGGATGGTTCAGTTGTAACCATATACTTACGCTGGAACTTCTCCGGCGAATTTTTACTGTCACCAACCACGAGATTTGAGGTAAACCAATTGAGCACATAGTCGCGCTATCCGACAATCTCCAAATTATAACATACCGTTCCATGAAGGCCAGAGTTACTTACCGGCCCTTTCCATGCGCGCGCCATACCCCCCCAGTTCCCCGGTTATCTCTCCGAGGAGAGAGTGAGCGATCCTCCGTTAACATATTCTTACGTATGACGTAGCTATGTATTTTGCAGAGGTAGCGAACGGGTTTGACACTTCACAGATAGTGGGGATCCGGGCAAAGGGCGTATAATTGCGGTCCAACATAGGCGTAAACTACGATGGCACCAACTCAGTCGCAGCTCGTGCGCCGTGAATAACGTACTCATCCCGCTAGGGGACAGGTCCTGCGGCGTACATCACTTTGTATGTGCAACCAGCCCAAGTGGGGCCAGGCAAGACTCAGCTGGTTCCTGTGTTAGCTCGAGGCTAGGGATGACAGCTCTTTAAACATAGGCTGGGGGCGTCGAACGGTCGAGAAGCTCATAGTACCTCGGGTACCAACTTACTCAGGCTATTGCTTGAAGCTGTACTATTTCAGGGGGGGAGCGCTGATGGTCTCTTCTTCTGATGACTCAACTCGCAAGGGTCGTGAAGTCGGTTCCTTCAATGGTTAAAAATCAAAGGCTCACTGTGCAGACTGGAGCGCCCATCTAGCGGCTCGCGTCTCGAATGCTCGGTCCCCTTTGTCATTCCGGATAAATTCATACCCCTCATTCACTAGCTTGCGAAGTCTACATTGGTATATGAATCCGACCTAGAAGAGGGCACTTAAAATTGGGAGTGGTTGATGCTCTATATCCATTCGGTTTTTTCGTGCATCACCGCGAGAGGCTGACAAGGGTTTGACATTGAGTAGCAAGGCACTTCCGGACTCAATGAAGGGCCGGGAAAGGTACGCGCGTGGTATGGGAGGATCAAGGAGCCAATACAAAGGCTTCATCCTCACTCGCATGGAGGCAAACGCAGAACAATGGTTACTATTTCGATACGTGAAACATGTCCCACGGTAGCCCAAAGACTTAAGAGTCTATCACCCCTAGGGCCCTTTCCCGGATATAAACGCCAGGTTGAATCCGCATTTGGAGCTACGATGGATGAGTCTGGGTGGAGCGCGCCCCATTTATACCGTGAGTAGGGTCGACCAAGAACCGCAAGATGCGTCGGTGTACAAATAATTGTCAACAGACCGTCGTGTTTTGAAAATGGTACCAGCATCTTCGGGCGGTCTCAATCAAGCATGGATTACGGTGTTTACTCTGTCCTGCGGTTACCCATGGCCTGTAATCCAGCTCGAGTCAAGCCATTGCCTCTCTGGGACGCCGCATGAACTAATACGTATACTTTGCACGGGTTCACTGCGGTCCGTTCAGAGTCGACCAAGGACACAATCGAGCTCCCATCTGTATGCTCGACTAACTTGTACCCAACCCCCGGAGCTTGGCAGCTCCTGGGGTATCATGGAGCCTCTGGTTCATCCCGTGGGATATCAAGCTTCGTCTTGATAAAGCTCCCCGCTCGGGAGTAGCAGAGAAGACGCCTACTGAATTGTGCGATCCCTGCACCTCAGCTAAGGTAGCTACCAATATTTAGTTTCTAAGCCTTACGACAGACCTCGCACTTAGATTGCCATGCATAGAGCTAACGAGCCAGCGAAAAGCGTGAGGCGCTTTCAAGCATGGCGAGTAAGTGATCCAACGCTTCGGATACGACTATATACTTAGGTTTGATCTCGCCCCGAGAACTGTAAACCTCAACATTTATAGATTATGAGGTTAGCCGAAAATGCACGTGGTGGCGCCCGCCGACTGCTCCCAGAGTGTGGCTCTTTGTTCTGTCAAGGCCCGACCTTCATCGCGGCCGATTCCTTCTGCGGACCATGTCGTCCTGATACTTTGGTCATGTTTCCGTTGTAGGAGTGAACCCACTTGGCTTTGCGCCATAATTCCAATGAAAAACCTATGCACTTTGTTTAGGGTACCATCAGGAATCTGAACCCTCAGATAGTGGGGATCCCGGGTATAGACCTTTATCTGCGGTCCAACTTAGGCATAAACCTGCATGCTACCTTGTCAGACCCACTCTGCACGAAGTAAATATGGGATGCGTCCGACCTGGCTCCTGGCGTTCCACGCCGCCACGTGTTCGTTAACTGTTGATTGGTGGCACATAAGTAATACCATGGTCCCTGAAATTCGGCTCAGTTACTTCGAGCGTAATGTCTCAAATGGCGTAGAACGGCAATGACTGTTTGACACTAGGTGGTGTTCAGTTCGGTAACGGAGAGTCTGTGCGGCATTCTTATTAATACATTTGAAACGCGCCCAACTGACGCTAGGCAAGTCAGTGCAGGCTCCCGTGTTAGGATAAGGGTAAACATACAAGTCGATAGAAGATGGGTAGGGGCCTTCAATTCATCCAGCACTCTACGGTTCCTCCGAGAGCAAGTAGGGCACCCTGTAGTTCGAAGGGGAACTATTTCGTGGGGCGAGCCCACACCGTCTCTTCTGCGGAAGACTTAACACGTTAGGGAGGTGGAATAGTTTCGAACGATGGTTATTAATCGTAATAACGGAACGCTGTCTGGAGGATGAGTCTGACGGTGTGTAACTCGATCAGTCACTCGCTATTCGAACTGCGCGAAAGATCCCAGCGCTCATGCACTTGATTCCGAGGCCTGTCCCGATATATGAACCCAAACTAGAGCGGGGCTGTTGACGTTTGGAGTTGAAAAAATCTATTATACCAATCGGCTTCAACGTGCTCCACGGCAGGCGCCTGACGAGGGGCCCACACCGAGGAAGTAGACTGTTGCACGTTGGGGATAGCGCTAGCTAACAAAGACGCCTGCTACAACAGGAGTATCAAACCCGTACAAAGGGAACATCCACACTTTGGTGAATCGAAGCGCGGCATCAGGATTTCCTTTTGGATACCTGAAACAAAGCCCATCGTGGTCCTTAGACTTGGCACACTTACACCTGCAGCGCGCGCATGTGGAATTAGAGGCCAAGTTCGATCCCTACACCGACGTACGATGCAACTGTGTGGATGTGACGAGCTTCATTTATACGCTTCGCGCGCCGGACCGGCCTCCGCAAGGCGCAGCAGTGCACAAGCAAATGACAATTAACCACCGTGTATTCGTTATAGCATCAGGCAGTTTAAGTCGGGACAATAGGGGCCGCAATACACAGTTTACCGCATCTTGACCTAACTGACAAACTGCCATGGACGACTAGCCATGCCATTGGCTCTTAGACAGCCCGATACAGTGATTATGAAAGGTTTGCGGGGCATGGCTACGACTTGCTCAGCTACGTGCGAGGGCAGAAACTTTTCCGCATTTGTATGTTCACCTATCTACTACCCATGCCCGGAGATTATGTAGGTTGTGAGATGCGGGAGAGGTTCTCGATCTTCCCGTGGGACGTCAACCTTTCCCTTGATAAAGCATTCCGCTCGGGTATGGCAGTAAGTACGCCTTCTGAATTGTGCTAACCTTCATCCTTATCAAAGCTTGCTGCCAATGATTAGGATTATTGCCTTGCGACAGACTTCCTACTCACACTCGCTCACATTGAGCTACTCGATGGGCCATCAGCTTGACCCGCTCTGTAGGGTCGCGATTACGTGAGTTAGGGCTCCGGACTGCGCTGTATAGTCGAATCTGATCTCGCCCCCACAACTGCAAACCCCAACTTATTTAGATAACATGATTAGCCGAAGTTGCACGGGGTGCCCACCGTGGACTCCTCCCCGGGTGTCGCTCCTTCATCTGACAATATGCAGCCGCTACCACCATCGATTAATACAACGAACGGTGATGTTGTCATAGATTCGGCACATTTCCCTTGTAGGTGTGAAATCACTTAGCTTCGCGCCGAAGTCTTATGGCAAAACCGATGGACTATGTTTCGGGTAGCACCAGAAGTCTATAGCACGTGCATCCCAACGTGGCGTGCGTACACCTTAATCACCGCTTCATGCTAAGGTCCTGGCTGCATGCTATGTTGATACGCCTGCACTGCTCGAAGAAAATATACGAAGCGGGCGGCCTGGCCGGAGCACTACCGCATCGACGCGTATTCGAATACTGTTAATTGCTCACACATGAGCAAAATAGTAGACCGTCAATTTCAGCCCTCTTATCCTCGGCGTTGTGTGTCAAATGGCGTAGATCTGGATTGACTCTATGACGGTATCTGCTGATGGGTAGGGAGACCCAGAATCTATCGGCCTATGTCACTAAAACTTTCCAAACACCCCATGTCGATACTGAACGAATCGACGCACACTCCCTTCCTTGAAAACGCACAATCATACAACTGGGCACATAATGCGTACGCCCATCTAATACATCCAACTCTCTAAATGATTAGGATTATTGCCTTGGTCCTGTTCAAGAGCTGGAAGAGCACCCTCCACTTGGTCAAGTGATATCCTCGTAAGGCAAGCTCGTACCGTCATTCATGCGGAAGGGGTAAGACCATTAGAAGTAGGGATAGTCCCGAACCTCACTTACCACTCCCAATAAGGGATCCCTGTCTGAAGGATGAGTGTCAGCCAGTGTAACCCGATGAGGTACCCAGAAGCCGAACTGGGCCAGACAACCCGGCGCTAACGCACTCAAAGCCGGGACGCGACGCGACATATCGGCTAAGAGTAGGCCGGGAGTGTAGACCTTTGGGGTTGAATAAATCTGTCGTAGTAACCGGCTTCAACGACCCGTACAGGTGGCACTTCAGGAGGGGCCCGCAGGGAGGAAGTTTTCTGCTATTCGTGGCCGTTCGTGGTAACTAGTTGCGTTCCTAGCCACTACAATTGTTTCTAAGCCGTGTAATGAGAACAACCACACCATAGCGAATTGATGCGCCGCCTCGGAATACCGTTTTGGCAACCCCTTACTAAGGCCATCGCGATTTTCAGGTATCGTGCATGTAGGGTTGGACCGCACGCATGTTAAACTGCTGGCGAACCGCGATTCCACGACCGGTGCACGATTTAATTACGCCGACGTGACGACATTCCTGCTAATGCCTCACCCGCCGGACCGCCCTCGTGATGGGGTAGCTGGGCATGACCTTGTGACATATAACGAGAGTCTACTTGTTTAATCATCTCACGGCGAAAGTCGGGGGGACAGCAGCCGCTGCAGACATTATACCGCAACTACACTAAGCTGAGATAACTCCGTAGTTGACTACGCATCCCTCTAGGCCTTACTTAACCGGATACAGTGACTTTGACAGGTTTGTGGGCTACAGCAATCACTTGCATAGCTGCGTATGGAGGAAGCAACTCTTGAGTGTTAATATGTTGACCCCTGTATTAGGGATGCGGGTAGTAGATGTGGGCAGAGACACCCAGGTCAAGTACATAACCCTCTCGTAGGAGGTGTTCCAGATCACCATACCACCATATCATTCGAGCATGACACTATGTACGCTGTCCCCATTCTGGTAGTCATCATCCCTATCACGGTTTCGAGTGACTGGTGACGGATATCCCCCAC
GAATGAAAATCTTATTCACAGTCGGTCATATTGGGGTGCTCCTTGGCTTTTCCGCTTGGCTCGGTCTGTTAGGCCTCCGTGCCCCGAGTTTCGGCGCTGTGCTGCCGAGAGTCGGCCATTGTCATTGGGGCCTCACTTGT
Preventive CareMost Appropriate CareMass Correlations
Genomics
Innovation that transforms healthcare.
Telemedicine and virtual doctor visits
Personalized medicine
Speech and gesture recognition
Intuitive interfaces
Patient engagement
Touch…
… Without Touch
Gesture Controlled User Interaction
Share with Patients
Innovation that transforms healthcare.
Telemedicine and virtual doctor visits
Personalized medicine
Speech and gesture recognition
Intuitive interfaces
Patient engagement
Better Ways to Visualize Information
Personalized Goal Dashboards
Maintain a Personal Health Model
Innovation that transforms healthcare.
Telemedicine and virtual doctor visits
Personalized medicine
Speech and gesture recognition
Intuitive interfaces
Patient engagement
Hospital MyChart
MyChart for the iPhone
Personal Health Monitoring
Meaningful Use
Physician Quality
Reporting
NCQA / HEDIS
Medical Home
AccountableCareThe
JointCommission
BundledPayments
Government Incentives & Regulations
President Obama at Cleveland Clinic
Dedicated to innovation.Sales, Marketing
1%
Administra-tion16%
Imple-menta-
tion, Train-ing
26%
Technical Services27%
Research & Develop-
ment31%
5,200 employees as of January 2012
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110
1000
2000
3000
4000
5000
6000
400600
8001125
1575
2050
25502950
3300 3400
4100
5000+
Employees
Stable growth in size…
Life at Epic
E p i c ’ s Ve r o n a C a m p u s
Intergalactic Headquarters
Some Teams & Roles at Epic
• Software Developer
• Quality Assurance
• Implementation Services
• Technical Services
• ADT – Prelude
• EpicCare Ambulatory
• EpicCare Inpatient
• Orders
• Specialties (Oncology,
Radiology, Cardiology, etc.)
• Pharmacy
• Billing
Product Life Cycle
Immersions & Design
Feedback
Development & Continued
Design
Developer Testing
Quality Assurance Product
Testing
Release Testing
Implementation / Install /
Upgrade
Technical Support
Who we are
~40% of U.S. population cared for by EpicCare
140,000,000 patients
Providing care for someone close to you…