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Social Media Dashboard
www.sti-innsbruck.at
What are Social Media Dashboards?
• “... letting you update, monitor, manage and maintain several communication outlets at once.” [1]
• ... different from:– Customer Relationship Management Tools– Social Media Monitoring Tools
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Social Media Dashboard Tools are ...
[1] http://www.socialbrite.org/2010/11/09/top-10-social-media-dashboard-tools/
www.sti-innsbruck.at
HootSuite – Social Media Dashboard
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• Founded in November 2008
• Based in Vancouver, British Columbia (Canada)
• More than 3.700.000 users (as of mid-December 2011)
• Used by a couple of known brands:
• Basic (Free) and Pro ($5.99/month) Versions
Facts:
www.sti-innsbruck.at
HootSuite – Social Media Dashboard
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• Multiple Networks
• Custom Analytics
• Team Collaboration
• Schedule Messages
• Mobile Apps
Main features:
Figure source: http://hootsuite.com/about
www.sti-innsbruck.at
HootSuite – Social Media Dashboard
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1. Add support for Google+ social network
2. @tagging for Facebook statuses
3. Show number of retweets in statistics
4. I want to be able clear read tweets/status updates that I've already read..
5. the ability to remove "via HootSuite" link and logo from updates (facebook and twitter)
Five most wanted features (as of Dec 2012):