3rd Customer Conference
Voluntas Housing
“Bringing the sector insight”
3rd Customer Conference When?
20th October 2011 Where?
The Studio, Birmingham What?
Generation Y and Digital Media - the end of traditional resident involvement?
The other side of the Mountain – A Contractor’s perspective on service improvement
Making dissatisfaction an “open and shut case”- managing customer feedback
3rd Customer Conference Who?
Voluntas customers and guests Speakers from Bromford, Peabody and Mears PLC
Why? Compelling content Networking Hear and share good practice
How much? Three spaces are free for customers Two spaces are free for guests