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EFFECTIVEDATE:July1,2017
TERRAProductDescriptions&Pricing
NETWORKDESCRIPTION:
TERRAisamiddlemileterrestrialinterstatebroadbandnetworkconnectingAnchoragewiththeTERRAcommunities.GCIprovidesbroadbandtransportservicesincludingIP/MPLSand/orLayerTwoEthernetoverMPLSserviceovertheTERRAnetwork.
TERRANETWORKLOCATIONS:
CustomersmayorderservicedeliveryatanyofthefollowingTERRAnetworklocations.
AKIACHAK GOODNEWSBAY MARSHALL PORTALSWORTH
AKIAK GRAYLING MEKORYUK QUINHAGAK
ALAKANUK HOLYCROSS MINTO RUBY
ALEKNAGIK HOOPERBAY MOUNTAINVILLAGE RUSSIANMISSION
ANCHORAGE IGIUGIG NAKNEK SCAMMONBAY
ANIAK ILLIAMNA NAPAKIAK SELEWIK
ANVIK KASIGLUK NAPASKIAK SHAGELUK
ATMAUTLUAK KIANA NEWSTUYAHOK SHAKTOOLIK
BETHEL KINGSALMON NEWHALEN SOUTHNAKNEK
BUCKLAND KIPNUK NEWTOK ST.MARY'S
CHEFORNAK KOKHANOK NIGHTMUTE ST.MICHAEL
CHEVAK KOLIGANEK NOME STEBBINS
CHUATHBALUK KONGIGANAK NONDALTON TANANA
CLARKSPOINT KOTZEBUE NOORVIK TOGIAK
DILLINGHAM KOYUK NUNAMIQUA TOKSOOKBAY
EEK KWETHLUK NUNAPITCHUK TULUKSAK
EKWOK KWIGILLINGOK OSCARVILLE TUNTUTULIAK
ELIM LEVELOCK PEDROBAY TUNUNAK
EMMONAK LOWERKALSKAG PILOTSTATION TWINHILLS
GALENA MANLEY PITKA'SPOINT UNALAKLEET
GOLOVIN MANOKOTAK PLATINUM UPPERKALSKAG
WHITEMOUNTAIN
Additionallocationsmaybeaddedinthefutureandwillbeofferedunderthesametermsandconditionsandincludedinavailabilityunderexistingservicecontracts,astheoriginallocations.
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EFFECTIVEDATE:July1,2017
ThecustomerisresponsiblefortransportfromtheTERRAnetworklocationpremisestothecustomerpremise.
ETHERNETSERVICE:
EthernetNetworkServiceDescription:Customershavefullsymmetricalaccesstotheconfiguredcapacitywithavailabilityof99.95%ornogreaterthan1296secondsofoutagepermonth(the“AvailabilityStandards”).EthernetServiceisdesignedtoprovidepoint-to-pointorpoint-to-multi-pointconnectivity.Customersmayordermultiplenetworks,includingmultiplehubandedgeportpairsforpoint-to-pointservice,orhubtomultipleedgeportcombinations,withintheiroverallvolumecommitment.Onlyonehubportmaybeorderedpernetwork.
EthernetNetworkServiceispostalized;thepriceperportdoesnotvarydependingondistance.Noadditionalusagechargesapply.
SERVICELEVELSFORETHERNETSERVICE:
• Roundtriplatencynottoexceed50milliseconds1,2• Packetlossnottoexceed0.1%averagedover30days2• Jitternottoexceed20millisecondsonaverageover30days2
TERMS&CONDITIONSFORETHERNETSERVICE:
1. InadditiontotheseTerms&Conditions,theprovisionofEthernetServiceissubjecttoacontractbetweenGCIandcustomer.
2. Subjecttoavailability,GCIshallprovidetothecustomerIP/MPLSservicesand/orLayer2EthernetoverMPLSserviceamongTERRAlocations.
3. AnEthernetservicenetworkshallconsistofonehubportatasinglelocationandoneormoreEdgePort(s)atoneormoredifferentlocations.
4. AggregateEthernethubcapacityandaggregateEthernetedgecapacityeachmustbeorderedinincrementsofoneMbps,althoughthecapacitymaybeprovisionedinincrementsoflessthanoneMbpsatindividuallocation(s).
5. TheaggregateEthernetcapacityofthehubportinaservicenetworkshallequaltheaggregateEthernetcapacityoftheedgeportsinaservicenetwork.
6. Oneormoreservicenetworksmaybeorderedunderasinglecontract.
1Thenetworkisdesignedtolimitroundtripdelaytonotexceed700millisecondsduringtimesofsatelliterestoration.2Averagedovertheperiodofthirtydays.measuredusingITU-TY.1731standardtestsfromTERRAPOPtoTERRAPOP
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EFFECTIVEDATE:July1,2017
7. Duringtheservicetermandsubjecttoanyapplicableconditionsinthecustomer’scontract,customershallbeentitledtochangetheallocationoftheaggregateEthernetServicehubandedgecapacity(includingthemodificationoreliminationofexistingServiceNetworksandthecreationofnewServiceNetworks)amongTERRALocationssolongassuchreallocation:
(a) Meetstherequirementsofparagraphs3,4,and5above.(b) In the sole judgment and discretion of GCI, is technically feasible and commercially
reasonable,takingintoaccount,amongotherfactors,TERRA’savailablecapacity.(c) DoesnothavetheeffectofreducingthetotalMonthlyRecurringChargessetforthin
customer’sservicecontract.
8. Additionalcapacitymaybeaddedduringthetermofthecontract,subjecttotherequirementsinparagraphs3,4and5.Thisadditionalcapacitymustbemaintainedfortheremainingdurationofthecontracttermandshallnotchangethecontractedcapacity.
9. Terminationpenaltiespursuanttoacontractshallnotapplyifthecustomerreplacesacurrentcontractwithanewcontractthathasaservicetermgreaterthanorequaltotheremainingtermofserviceunderthecurrentcontract,andhavingmonthlychargesunderthenewcontractgreaterthanorequaltothemonthlychargesunderthecurrentcontract.Iftwoormorecurrentcontractsarereplacedwithasinglecontract,thenewcontractmusthaveatermofservicegreaterthanorequaltothelongestremainingtermofserviceinanyofthecontractsbeingreplaced,andthemonthlychargesunderthenewcontractmustbegreaterthanorequaltotheaggregatemonthlychargesinallcontractsbeingreplaced.
10. Pricingshallbedeterminedinaccordancewiththepricingtablesbelowasfollows:
(a) TotalingallofthehubcapacityinTables1and2orderedinincrementsof1Mbpsorgreater
underasinglecontractandapplyingthehubpricingrateineachTablebasedontheaggregatecommitment.Portslessthan1Mbpsreceiveonlytermdiscountsandarenotincludedincalculatingcapacitydiscounts.
(b) TotalingalloftheedgecapacityinTables1and2orderedinincrementsof1MbpsorgreaterunderasinglecontractandapplyingtheedgepricingrateineachTablebasedontheaggregatecommitment.Portslessthan1Mbpsreceiveonlytermdiscountsandarenotincludedincalculatingcapacitydiscounts.
11. Servicerestoration
(a) IntheeventofanoutageataTERRAnetworklocationwhereacustomerhasordered
service,servicewillberestoredwherepossibleviapre-designatedsatellitestations;(b) ServicemaybereconfiguredwithintheTERRAnetworkasavailabletore-routetraffic.
Networkreconfigurationforrestorationpurposesintheeventofserviceoutagewillbearrangedonanindividualcasebasis.
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EFFECTIVEDATE:July1,2017
TERRAETHERNETPRICINGTABLES:
MONTHLYRECURRINGCHARGES(MRCs):
HUBPORT/EDGEPORT(MONTHLYRECURRINGCHARGESPER1MBPSOFSERVICE) TABLE1- TERRASERVICESBETWEENANCHORAGEANDAREGIONALCENTER(BETHEL,DILLINGHAM,KOTZEBUE,KINGSALMON&NOME) HubPortComponentper1Mbps EdgePortComponentper1Mpbs Aggregate
1Year 3Year 5Year 10Year 25Year
1Year 3Year 5Year 10Year 25Year
Capacity 1-100Mbps $778 $691 $605 $518 $346 $6,610 $5,875 $5,141 $4,406 $2,938 101-150Mbps $761 $677 $592 $508 $338 $6,472 $5,753 $5,034 $4,315 $2,876 151-200Mbps $729 $648 $567 $486 $324 $6,197 $5,508 $4,820 $4,131 $2,754 201-250Mbps $689 $612 $536 $459 $306 $5,853 $5,202 $4,552 $3,902 $2,601 251-300Mbps $608 $540 $473 $405 $270 $5,164 $4,590 $4,017 $3,443 $2,295 301-400Mbps $486 $432 $378 $324 $216 $4,131 $3,672 $3,213 $2,754 $1,836 400+Mbps $446 $396 $347 $297 $216 $3,787 $3,366 $2,946 $2,525 $1,836 Hubmonth-to-monthpricing(per1Mbps) $864 Edgeportmonth-to-monthpricing(per1Mbps) $7,344
TABLE2- TERRASERVICESBETWEENALLTERRASERVICELOCATIONSOTHERTHANTHOSEDESCRIBEDINTABLE1 HubPortComponentper1Mbps EdgePortComponentper1Mpbs Aggregate
1Year 3Year 5Year 10Year 25Year
1Year 3Year 5Year 10Year 25Year
Capacity 1-100Mbps $864 $768 $672 $576 $384 $7,344 $6,528 $5,712 $4,896 $3,264 101-150Mbps $846 $752 $658 $564 $376 $7,191 $6,392 $5,593 $4,794 $3,196 151-200Mbps $810 $720 $630 $540 $360 $6,885 $6,120 $5,355 $4,590 $3,060 201-250Mbps $765 $680 $595 $510 $340 $6,503 $5,780 $5,058 $4,335 $2,890 251-300Mbps $675 $600 $525 $450 $300 $5,738 $5,100 $4,463 $3,825 $2,550 301-400Mbps $540 $480 $420 $360 $240 $4,590 $4,080 $3,570 $3,060 $2,040 400+Mbps $495 $440 $385 $330 $240 $4,208 $3,740 $3,273 $2,805 $2,040 Hubmonth-to-monthpricing(per1Mbps) $960 Edgeportmonth-to-monthpricing(per1Mbps) $8,160
CRITICALCOMMUNITYFACILITIESMINIMUMDISCOUNT:
ForthepurposesofTERRApricing,CriticalCommunityFacilities(“CCF”)arepublicfacilitiesthatprovidecommunityservicesessentialforsupportingthesafety,healthandwellbeingofresidents.CCFsinclude,butarenotlimitedto,emergencyresponse,publicsafety,hospitals,healthclinics,librariesandschools.InlieuofthestandardtermandvolumediscountsavailableinTable1andTable2above,CCFsmayelecttoreceivea25%discountofftheTERRApublishedmonth-to-monthrates.
NON-RECURRINGCHARGES(NRC):
NofeeshallbechargedtoinitiallyprovisionserviceonTERRA.Subsequently,anNRCof$95.00(perlocation)shallbechargedforanyServiceNetworkchange.
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EFFECTIVEDATE:July1,2017
PORTEXTENSIONCHARGES:
APortExtensionprovidesaconnectionbetweenaTERRAPortandacustomer’spremisesatthesameTERRAlocation.See“PortExtensions”underOtherTermsandConditionsforafulldescription.
PortExtensionCapacity NRC MRC1to10Mbps ICB $300perPortExtension11to20Mbps ICB $350perPortExtension21to30Mbps ICB $400perPortExtension31to40Mbps ICB $420perPortExtension41to100Mbps ICB $450perPortExtensionRateappliestoanindividualPortExtension.MbpsaremeasuredatthespecificportwherethePortExtensionisordered,andnotaggregatedacrossmultiplePortExtensions.PortExtensionsarelocation-specificandmaynotbere-located.
OTHERTERMSANDCONDITIONS:
Otherchargesmaybeincurredforconditioning,modems,etc.Thecustomerisresponsibleforpayingactualchargesdeterminedatthetimeofinstallation.Thecustomerisresponsibleforallapplicablechargesandsurchargesimposedbyothercarriersforlocalconnections.
PORTEXTENSIONS:
TERRAmayprovideaPortExtensiononitsfacilitieswhereavailabletoacustomerpremiseswithinthesamelocalexchangeareaastheTERRAlocationwherethecustomerhaspurchasedaPort.PortExtensionsincludetransportandterminationequipmentatthecustomerpremises.PortExtensionchargesareinadditiontothePortchargeattheTERRAendpoint,andincludenon-recurringchargesandmonthlyrecurringcharges.PortExtensionsoutsidealocalexchangeareawillbeconsideredonanindividualcasebasisandrecurringandnon-recurringchargesmayvary.
TERMINATION:
Followingtheexpirationofthecontract-specifiedserviceterm,serviceswillcontinueonamonth-to-monthbasisuntilsuchtimethatGCIreceiveswrittennoticeoftermination,whichshallbeprovidedtoGCIbythecustomernolessthansixty(60)dayspriortotherequestedterminationdate.
CREDIT:
Acashdepositorcommercialletterofcreditmayberequiredbasedonacustomer'sfinancialqualificationsandthecombinedvalueofallpaymentsrequiredundertheServiceOrder.
LIQUIDATEDDAMAGES:
FailuretohonortheCapacity/TermCommitmentswillresultindamagestoGCI.Liquidateddamageswillbecalculatedinaccordancewiththefollowingformula:
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(a) The stream of MRCs from the date that the customer fails to honor the Capacity/TermCommitments (the“BreachDate”) throughthedate theTermendsshallbediscountedtopresentvalue,usingadiscountrateof10%.
(b) AnypaymentsowedbythecustomerpriortotheBreachDateshallbeaddedtotheamountcalculatedabove.
(c) AnypaymentsreceivedfromthecustomeraftertheBreachDateshallbesubtractedfromtheamountcalculatedunderthissection.
(d) TheamountcalculatedunderthissectionshallbetheliquidateddamagesowedbycustomertoGCI.
LOCALACCESSCIRCUITS:
CustomershallberesponsibleforarrangingandpayingforlocaltelephoneorothertailcircuitfacilitiestoconnecttheTERRAlocationPOPtothepremisesofthecustomer.