Transcript
Page 1: Talking to Your IT Department About Social Media Marketing - Speaking Their Language

Speak GeekLiana “Li” Evans, Director of Social MediaSerengeti Communications

SES New York – March 2010

Page 2: Talking to Your IT Department About Social Media Marketing - Speaking Their Language

Yes… Girls Can Be Geeks Too

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My First Love….

Page 4: Talking to Your IT Department About Social Media Marketing - Speaking Their Language

Who Are We Talking About?

• IT Department– LAN/WAN – System Admins– Network Security

• Programming– Database Programmers– Web Programmers– Application Developers

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Social Media & The IT Department

• Bring Your IT Department in EARLY

• This “guys” are likely early adopters

• They understand what will & won’t work in your plan

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Make Them Your Friends

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Early Adopters

• Most likely your IT department has known about the social media tactics you choose to implement a lot longer than you

– They know the ins and outs– They’ll understand potential pitfalls– They will quickly know if what you are wanting to

do is possible

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Social Media Platforms

• Can it integrate with your existing site/systems– Databases, coding, CRM, analytics, etc.

• What resources will it take to install– Time & staff

• Do you need special equipment?– More servers, faster connections, etc

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Getting Access!

• Work with your IT department to get access to social media sites you are going to use

• Create Usage Policies

• They Monitor Usage

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Big Sites & Social Media

• Can you make roll out easy?– Templates– Automation

• Will the way your site is designed/coded prohibit content from easily being shared?– Frames, where data is pulled from,

personalization

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Can Your Site Handle It?• Going Viral– Will your site handle the traffic– What happens if your site goes down

• Getting Dugg– Tons of traffic really fast can bring down servers– Will you sacrifice paying customers for “junk” traffic?

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Make Friends….Because….

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Contact

Director of Social Media

Serengeticommunications.com

[email protected]

SocialConversations.comTakeitInHouse.com