State of Qatar ICT Development Strategy
68 ICT Investment Opportunities
Presented at: “ICT Investment Forum” on 17 June, 2012
Disclaimer: ICT Investment Opportunities Fact Sheets
All market and financial projections presented in this study are based on best-effort estimate, ictQATAR clearly advices others toconduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a baseor support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liabilityin respect of the use of this study and its contents by others.
IctQATAR makes no representations or warranties, whether express or implied and assumes no liability for any information that isrelied upon in this report. Interested parties should independently review and seek legal advice concerning all applicable laws andregulations pertaining to the provision of telecommunications services in Qatar and to conducting business in Qatar. In particular,interested parties should review the applicable regulatory framework and licensing framework of ictQATAR to understand therequirements and limitations for the provision of any telecommunications services in Qatar.
68 ICT Investment Opportunities
1 Cyber-Security
2 Integrated Data Mgmt. and Monetization
3 Cyber Physical Systems
4 ISP
5 ICT Training & Education
6 IT Consulting
7 e-Commerce
8 e-Payment
9 Mobile Wallet
10 Mobile Applications
24 Traffic Control Systems & Services
25 Global Customs Gateways
26 Surveillance Systems and Services
27 Fleet Management
28 Planning Tools
29Data Acquisition, Tele-Command, Tele-Control Systems and Services
30 Message Handling Systems
31 Geospatial Info. Sys. & Road Advisory Serv.
32 Cloud Computing for SMEs
47 Defense Systems & Applications
48 Customer Analytics (BI) Tools
49 IT Systems Maintenance & Support
50 Financial Software & Services
51 e-Banking
52 Multi-site IP-VPN
53 Information Management Systems
54 Online Service Bundling
55 Systems Monitoring
2
10 Mobile Applications
11 Digital Content
12 Digital Advertising
13 Hosting Services
14 e-Learning
15 Logistics
16 Multi-Purpose Smart Cards
17 Ticketing
18 Centralized MIS and Workflow Tools
19 Location-based and Tracking Services
20 Self-service Terminals
21 e-Information
22 Access Solutions to Physical Systems
23 Data Processing Tools and Services
33 Live Streaming
34 AV Monitoring
35 Geographic Information Systems
36 Data Monitoring Systems
37 Smart Metering Systems
38 Wind Power Forecasting
39 Virtual Plants Management Tools / Services
40 Grid Management Solutions
41 Demand Side Management Tools / Services
42 Business Process Automation
43 Business Process Outsourcing
44 e-Society
45 G2G / G2C / G2B e-services / Applications
46 e-Services Terminals Management
56 Market Places/ Aggregators
57 Campaign Automation
58 Medical Devices Asset Management
59 Healthcare Applications
60 Clinical Informatics
61 e/m-Health
62 Social forum / e-forum
63 Gait Recognition
64 Arabic Speech Recognition Solutions
65 Social Affairs Web-portals
66 Extended Enterprise Integrated Solutions
67 Integrated Software Solutions for Education
68 CAD Tools
Source: Booz & Company analysis
� As Internet connectivity and digitization increase, computing systems are increasingly being targeted by sophisticated cyber attacks
� Cyber security addresses defense of existing systems and networks against cyber attacks. It encompasses (i) policies and regulations; (ii) human capital capabilities and skills; and (iii) technologies
Developing Cyber Security opportunity depends on favorable policies and regulations, human capital skills and technologies
� Several players offer security solutions in
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� Commercial opportunities relating to policies and regulations:– Offering Courses for audit
professionals covering: cyber security certifications, research, technical guidance, etc.
– External audit commercial comp.
� Commercial opportunities relating to people development should be pursued:– Cyber Security Certifications– Cyber Security Awareness
Programs
Competitive Dynamics
CapEx / Funding / NPV
A
B
Description
Cyber SecurityO1
0.70.41.1 0.8
0.2 0.5
28.1
2015
10.3
2013
1.0
2017
22.3
2015 2017
1.7
2013
9.5
i
ii
i
ii
N/AN/A N/A
$1.6Mn
$1.2Mn
$38.0Mn
N/AN/A N/A
N/AN/A N/A
4.61.80.4
2.10.80.2
1.00.50.2
0.80.40.2
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
� Several players offer security solutions in Qatar and the region; however, gaps still exist in the fields of cryptography, intrusion detection and prevention, and security consulting
� Local providers include: Informatica Qatar, NavLink, Qatar Provider, Aman, and other regional players serving the Qatari market
Target Industry Verticals
Programs
� Commercial opportunities relating
to security technologies:
– Provision of intrusion detection solutions and managed security services
– IT security consulting firms
� Critical infrastructure sectors. Most relevant to Qatar are Banking and Finance, Telecommunications, Government, Transportation Systems, Energy, Healthcare and Public Health, Utilities, and Sports
� State could play a facilitator and / or financer role vis-à-vis establishment of external auditing companies, or vis-à-vis provision of auditing courses, security certifications, and public awareness programs
� All other opportunities should be pursued by the private sector
Ownership Model and Role of State
� Required enablers include:
– Publishing and enactment of data privacy law and other cyber security legislations;
– Publishing of cyber security audit, accountability, and compliance legal framework;
– Introduction of intellectual property rights; and
– Support for public awareness programs
129.240.2
1.144.5
104.8
1.7
Required Enablers
Ci
ii
$9.9
Mn
$4.2
Mn
$154.7Mn
$1.9
Mn
$0.6
Mn
$11.5Mn
N/AN/A N/A
10.4
4.70.0
2013 20172015
8.54.1
0.0
201720152013
20152013 2017 201720152013
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Data management, integration and analysis solutions that provide intelligent insights and allow real-time decision making for maximizing revenues, optimizing operations and/or providing socio-economic benefits
� Solutions integrate data from various sources, build logically and physically inter-linked data models and perform predictive and multi-dimensional data analysis
� IDMM opportunity will cover the MENA region
Integrated Data Management and Monetization (IDMM) opp. has three bus. models - Modeler, Exploiter and Integrated Exploiter
� Several global players offer business
Business Models and Top Down Financial Outlook (USD Million)Overview
� Intelligence Modeler: Build data warehousing, BI and predictive analytics models, reports and dashboards based on client data sources and information from the public domain
� Intelligence Exploiter: Provide advisory services, including monetization, and build data and analytics models, reports and dashboards
Competitive Dynamics
Integrated Data Management and MonetizationO2
2017
20.8
2015
9.7
2013
2.7
35.2
14.32.7
2017
16.1
2015
8.3
2013
4.0
25.9
11.34.0
A
B
Operational Peak Funding: $5.3Mn
Cum. CapEx: $2.1Mn
NPV: $30Mn
Operational Peak Funding: $4.4Mn
Cum. CapEx: $2.0Mn
NPV: $67Mn
Revenues COGS + OpExDescription CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
intelligence solutions; however, focus on MENA is generally weaker than other regions
� Global providers include ADRM Software, Fish Eye Analytics, Tata, Mahindra Satyam and IBM
� Regional companies mainly focus on IT consulting and outsourcing services with less focus on business & monetization consulting
Target Industry Verticals
� Integrated Intelligence Exploiter:
Provide advisory services, build data and analytics models, reports and dashboards, and offer end-to-end implementation of data warehousing and BI solutions
� Opportunity focuses on public sector, and retail and financial services industries. Energy, transportation and telecom are also well-positioned
� Opportunity should be pursued by the private sector
� State could play a facilitator role in initial phases of establishing the opportunity, e.g., business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – BI technical and business experts
� Regulatory and Policy Considerations: – Publishing and enactment of data privacy law– Modification of policies for hiring foreign talent– Partnerships enablement– Aggregation and centralization of data from various
Government institutions and ministries
201720152013
2017
46.5
2015
19.3
2013
3.9
201720152013
5.2
34.6
2015
15.5
20172013
Required Enablers
C
NPV: $67Mn
Operational Peak Funding: $4.4Mn
Cum. CapEx: $2.1Mn
NPV: $87Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� N/A
� Integration of computational and real-time decision processes (controllers), communication processes (sensors) and physical processes (actuators) over a secure network
� Such systems are already in place for healthcare (QSTP – RASAD) and Utilities (Kahrama’a – AMI or Automated Metering Infrastructure)
Four business models arise relating to Cyber Physical Systems tailored to intelligent train systems
� RASAD enables remote monitoring, Imperial College London researches similar solutions
Overview
� R&D Center for embedded systems, for example covering: (i) embedded processing architectures; (ii) HW and SW enhancements using re-configurable processors; and (iii) Proof-of-concept prototypes
� Development of embedded systems
Hardware deployed within CPS; such as configurable: (i) Sensors and sensor motes; (ii) embedded actuators; and (iii) RFIDs, etc.
� Development of value added,
vertical apps: includes apps for
Competitive Dynamics 2017
6.6
2015
3.4
2013
1.4
A
B
Operational Peak Funding: N/A
Cum. CapEx: N/A
NPV: N/A
Cum. CapEx: $1.4Mn
Cyber Physical Systems - RailwayO3a
Business Models and Financial Outlook (USD Million)
Cum. CapEx: $0.9Mn
NPV: $2.3Mn
Operational Peak Funding: $1.4Mn
2017
7.5
2015
3.3
2013
1.1
11.28.1
14.1
Revenues CapEx / Funding / NPVDescription COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
College London researches similar solutions� QUWIC, Ministry of Municipality and Urban
Planning and Mowasalat offer Intelligent Traffic Monitoring Systems
� Mass transportation is well served in the market; however, smart systems for railway networks are not targeted
� Kahramaa offers smart meter solutions provided by Siemens
Target Industry Verticals
vertical apps: includes apps for Commuter connectivity, multi-modal ticketing, e-controlled brakes, health monitoring systems for locomotive, etc.
� Energy management systems
� Transportation, specifically intelligent systems for the Railway
� R&D Center: Government could play a facilitator role. Qatari entities could contribute to initiative’s success:
– QCRI & QUWIC (for R&D); MMUP & Qatar Rail (for funding); Mowasalat (for Engineering expertise)
� Custom. Sys, Vertical SW Apps, and end-to-end service should be pursued by private sector, (1) jointly by a private party, or (2) each by diff. entity; end-to-end service provision should be pursued by a M2M service business partnered with telecom operators
Ownership Model and Role of State
� Regulatory and Policy Considerations, introduce rules and regulations to: Check compliance with standards and policies for
sensor network design and arch. Set min security req. for CPS; ensure compliance Govern data privacy and non-disclosure of content
� QNBN infrastructure & services can be leveraged to deliver reliable and scalable smart services
� QNBN enables high-BW, low cost comm networks
Required Enablers
COperational Peak Funding: $3.9Mn
Cum. CapEx: $1.4Mn
NPV: $16.4Mn
� End-to-end Service Provision:
includes system integration, connectivity and end-user application and service provision
DOperational Peak Funding:$11.1Mn
Cum. CapEx: $7.1Mn
NPV: $110.5Mn
11.2
20172015
8.1
2013
3.9
20172015
8.0
2013
2.9
2017
68.0
2015
35.0
2013
12.8
49.5
20172015
35.5
2013
15.5
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Smart Cities are intelligent ecosystems using integrated technology to provide public and private sectors with a City-wide network connected to a variety of devices, with full support for wired & wireless devices
� Opportunity relates to provision of end-user services within Smart cities
� Opportunity mainly targets the Qatari market; in particular opportunity sizing is based on Lusail city only; (other smart cities can be eventually targeted)
Business model for smart cities would focus on end-to-end service provisioning; State could play both a Facilitator and Financer role
� External entities are responsible for provisioning of ICT services for Govt. entities
Overview
Competitive Dynamics
Cyber Physical Systems – Smart Cities O3b
Business Models and Financial Outlook (USD Million)
� Provision and management of vertical applications deployed within smart cities. Service would cover:
– Connected Utilities
– Connected Real Estate
– Connected Safety & Security
– Connected Government
– ICT Services
– Connected Education
– Connected TransportationA
Operational Peak Funding: $6.4Mn
Cum. CapEx: $12.2Mn
2017
149.5
2015
112.0
2013
77.0
2017
117.2
2015
103.2
2013
77.5
Revenues CapEx / Funding / NPVDescription COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
provisioning of ICT services for Govt. entities
� International players providing applications deployed by smart cities include IBM and Accenture; both cater to the Middle East
� Telecom operators could potentially be a source of competition for independent service providers in case they partner with international players to provide CPS services
Target Industry Verticals
� Real Estate, covering Government, Public Sector, Utilities, and Energy applications
� End-to-end service provision for smart cities should be pursued by the Private sector. Given that opportunity may start services in 2013, launching through a partnership with international providers and local telecom markets is recommended
� State could play a role of Facilitator – positioning service provider as a preferred Government partner
Ownership Model and Role of State Required Enablers
– Telecom
– Connected Healthcare
NPV: $215.1Mn
� Regulatory and Policy Considerations, introduce rules and regulations to: Check compliance with standards and policies for
sensor network design and arch. Set min security req. for CPS; ensure compliance Govern data privacy and non-disclosure of content
� QNBN infrastructure & services can be leveraged to deliver reliable and scalable smart services
� QNBN enables high-BW, low cost comm networks
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Development of an ISP focused on provision of Broadband or triple-play services
� No direct infrastructure ownership; infrastructure will be leased from third-party providers (e.g., Q.NBN)
� ISP opportunity will be focused on the Qatari market
Greenfield development of ISPs is recommended; ISPs would likely lease infrastructure from the National Broadband Network
� Qtel is the only Internet Service provider in Qatar for fixed line internet
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� Basic Broadband services, such as tariff packages, guaranteed QoS / traffic management, content filtering, legacy services, MPLS-based services
� Triple-Play services, bundling voice, IPTV, and broadband services
Competitive Dynamics
CapEx / Funding / NPV
182.7156.0
133.2
2013 20172015
120.9138.1
2013 2015 2017
127.4
AOperational Peak Funding: $16.5Mn
Cum. CapEx: $46.2Mn
NPV: $424.9Mn
Cum. CapEx: $92.4Mn
ISPO4
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Qatar for fixed line internet
� Vodafone Qatar provides mobile internet services
Target Industry Verticals
IPTV, and broadband services
� Opportunity caters to all industry verticals � Greenfield development of an ISP by the private sector is recommended; provider would likely lease infrastructure from third party providers (e.g., Q.NBN where State would be playing role of a Facilitator)
� QNBN is a key enabler as it provides telecom
infrastructure that is leased to operators on a
wholesale basis, allowing providers to deliver
high-speed, low cost broadband services
Ownership Model and Role of State
� Human Capital Capability Requirements: – IT engineers, Network planners, Systems
integrators, Telecoms engineers� Regulatory and Policy Considerations:
– Licensing of a third service provider– Support that retail prices are above costs– Support QoS requirements and customer
protection procedures
Required Enablers
BOperational Peak Funding: $33.1Mn
Cum. CapEx: $92.4Mn
NPV: $849.7Mn2017
312.0
2013 2015
266.4
365.3241.8
276.3
2013
254.8
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Institutions that support employees in developing, administrating, or using information technology; also involves universities offering technology programs such as Computer Science, Computer Engineering, MIS, etc.
� Training and Education services will serve Qatar only
Developing specialized ICT Training and Education institutions is key to inculcating capabilities in Qatar’s public and private sectors
� Number of Qatari ICT training initiatives exist:
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� ICT training services: institutes offering standard and tailored training programs (ICT-dedicated and certification programs)
� ICT-specific educational programs
designed to increase ICT capabilities
Competitive Dynamics
CapEx / Funding / NPV
1.7
0.7
0.2
2013 20172015
1.2
0.5
0.2
2013 2015 2017
AOperational Peak Funding: $0.0Mn
Cum. CapEx: $0.2Mn
NPV: $4.5Mn
Cum. CapEx: $0.2Mn
ICT Training and EducationO5
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
exist:– Qatar National e-Learning Portal: Offers
ICT training material– New Horizons, Aptech: ICT Training– Texas A&M University of Qatar: offers
undergraduate programs in EE– Carnegie Mellon University in Qatar: offers
undergraduate programs in Computer Science and Information Systems
Target Industry Verticals
designed to increase ICT capabilities available locally
� ICT training would be best offered by specialized training centers, whether local or global with local presence; should be established by the private sector
� ICT education should be addressed by existing academic institutions in Qatar by integrating dedicated courses into curricula; State could play a Facilitator role (e.g. through Qatar Foundation)
Ownership Model and Role of State
� Human Capital Capability Requirements: – ICT instructors– ICT university professors and researchers
� Regulatory and Policy Considerations: – Incentives needed to increase ICT literacy and
education amongst workforce– Required support for hiring foreign talent
Required Enablers
BOperational Peak Funding: $0.0Mn
Cum. CapEx: $0.2Mn
NPV: $4.5Mn
1.7
0.7
0.2
20172013 2015
1.2
0.4
0.1
2013 20172015
� Opportunity caters to all industry verticals
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Includes delivery of advice to customers, aimed at managing IT organizations, performance, infrastructure, and related processes
� Opportunity includes IT strategy consulting and IT operations consulting
� IT Consulting services will initially serve Qatar only
Introduction of dedicated IT Consulting services will benefit all industry sectors
� Local IT consulting service providers include Malomatia and GBM
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� IT Strategy Consulting: IT strategic advisory services that cover areas such as planning for IT enablement, corporate & business unit strategy, strategic technology innovation, IT transformation, etc.
� Offered to both private and public institutions
� IT Operations Consulting: IT operations advisory services on issues
Competitive Dynamics
CapEx / Funding / NPV
4.0
1.5
0.4
2013 20172015
3.3
1.30.7
2013 2015 2017
AOperational Peak Funding: $0.4Mn
Cum. CapEx: $0.5Mn
NPV: $5.5Mn
Cum. CapEx: $0.6Mn
IT ConsultingO6
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Malomatia and GBM
� International players include Tata Consultancy Services, Mahindra Satyam, Dell, Accenture, Deloitte, HP, etc.
Target Industry Verticals
operations advisory services on issues covering IT sourcing, IT organization, IT performance management, IT architecture, Enterprise systems planning, etc.
� Offered to business and Government clients
� Opportunity should be left to the private sector and offered through:
– Greenfield development of new firms
– Portfolio extension for established IT service companies
� Existing businesses such as Maalomatia can be leveraged
Ownership Model and Role of State
� Human Capital Capability Requirements: – IT consultants and experts (in-depth knowledge of
computing systems and IT application processes, ability to adapt to new technologies, etc.)
– Corporate function management � Regulatory and Policy Considerations:
– Required support for hiring foreign talent
Required Enablers
BOperational Peak Funding: $0.6Mn
Cum. CapEx: $0.6Mn
NPV: $6.4Mn
4.7
2.0
0.7
20172013 2015
3.8
1.71.1
2013 20172015
� Opportunity caters to all industry verticals
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Standalone B2C Category:
– Consumer Electronics
– Apparel
– Furniture and Housewares
� Can either be: (i) self-fulfilled,, (ii) completely dependent on partnering merchants, or (iii) adopting a hybrid model
A
$4.2 Mn
$6.4 Mn
$32.4 Mn
� Multi-B2C Category Opportunity: Digital store specialized in selling a Cum. CapEx: $13.6Mn
$3.3 Mn
$5.3 Mn
$16.9 Mn
$2.9 Mn
$3.4 Mn
$27.9 Mn
� Online platforms that enable buying and selling of goods and services on the Internet (e.g. apparel or travel deals) or that enable online execution of commercial activities (e.g. online stock trading)
� e-commerce opportunities target select countries in GCC, Levant and North Africa
New entrants should focus on three B2C segments; Government should help build a business climate suitable for e-commerce
� Local e-commerce service providers include Qatar Sook, FlowerOnTheNet.com, Doha
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS+ OpEx
Competitive Dynamics
CapEx / Funding / NPV
e-CommerceO7
iii
i
ii
2017
34.3
2015
19.6
2013
3.4
127.9
40.07.9
82.440.1
7.9
2017
28.5
2015
17.2
2013
3.7
77.738.3
7.8
121.0
38.58.0
iii
i
ii
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
B
Digital store specialized in selling a wide range of products relating to several categories
� Can either be: (i) self-fulfilled, (ii) dependent on partnering merchants, or (iii) adopting a hybrid model
Operational Peak Funding:$8.7Mn
Cum. CapEx: $13.6Mn
NPV: $80.3Mn
Qatar Sook, FlowerOnTheNet.com, Doha Souq, Car Semsar and Salco; however, they all offer a limited selection of products and value proposition is limited
� Regional and international providers include Souq.com, UAEmall.com, Sukar, Markavip, Mubawab, Tejari and Alibaba.com
Target Industry Verticals
� Industries best positioned to leverage e-commerce services are: Retail Business and Trade
� Private sector should take the lead
� Government should help build a business climate that is suitable for e-commerce innovation and investment,
� Three Qatari entities could play an important role for the success of the initiative: Qatar Development Bank (funding partner), Q-Post (delivery partner), and Gulf (Qatar) Warehousing Company (warehousing partner)
Ownership Model and Role of State
� Regulatory and Policy Considerations: Enforcement of e-commerce law and publication of
compliance laws Modification of policies for hiring foreign talent Introduction of intellectual property rights Building a new and innovative e-payment service Improving delivery services and address system Improving logistics services and warehousing Alleviating commercial obligations
Required Enablers
2017
244.6
2015
99.7
2013
19.1
Remaining FootprintQatar
227.2
2017
19.5
2013
94.0
2015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
e-Payment opportunity is mainly targeted at B2C internet retailing merchants and C2C marketplaces
Revenues COGS + OpEx
� e-Payment service for internet-based transaction, and full services across the corresponding value chain. Target segments will be B2C internet retailing merchants and C2C marketplaces
� Platform to interconnect banks with payers and payees, handling the retail invoicing between both parties, registration of payers with their bank account/credit card, authentication of payees with their bank and finally the inter-bank settlement
� Essential enabler for e-commerce platforms, e-wallets and all forms of online payment
� Revenue generation through transaction fees and commission, and subscription charges
� Three merchant banks currently provide online merchant acquirer services, namely:
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.95Mn
Cum. CapEx: $10.9Mn
e-PaymentO8
2017
57.9
2015
33.0
2013
8.2
Qatar
8.3
2017
45.9
2015
29.8
2013
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Industries best positioned Utilities, Government, Telecommunication services, Retail/Business & Trade, and Media
online merchant acquirer services, namely: QNB, Commercial Bank, Doha Bank
� Banks currently charge high set-up and annual subscription fees compared to intlonline PSPs, making them less attractive for e-commerce start-ups
� Qpay is an online payment gateway and processor managed by QCB
� Intl PSPs include Paypal, Google Checkout, Amazon Payments face problems in Qatar
� Opportunity should be facilitated by Government� As a facilitator, State should: Introduce a structured procedure for banks to grant
priorities to local payment providers Consider introducing a list of types of entities
authorized to perform payment services Consider introducing laws to counter illegal data
breaches, identity theft, and money laundering through payment providers
Ownership Model and Role of State
� Required enablers include: Introducing directives that allow new, non-bank
payment initiatives or institutions to provide payment services to merchants and/or end users
Publishing and enactment of data privacy and e-payment security legal frameworks and laws
Limiting transaction costs through caps and floors Modification of policies for hiring foreign talent Introducing intellectual property rights
Required Enablers
NPV: $47.9Mn
Remaining Footprint
Qatar
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Use of mobile phones for payment transactions, via airtime, embedded NFC chip, associated m-account, etc.
� Mobile money services will serve Qatar only
Mobile Money services can be offered by banks, mobile operators, or a bank-operator collaboration
� Operator / Bank collaboration initiatives already available in Qatar through Vodafone
Overview
Revenues COGS + OpEx
� Mobile Operator Centric: Operator independently deploys the service and has the needed licensing for it; service typically uses airtime or m-account
� Bank Centric: Bank deploys the service to customers and merchants using operator is a simple carrier; typically uses m-account
Competitive Dynamics
CapEx / Funding / NPV
7.93.62.5
4.51.9
10.3
A
B Operational Peak Funding: $1.7Mn
Cum. CapEx: $1.5Mn
Mobile WalletO9
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
already available in Qatar through Vodafone and Doha Bank, and Qtel and QNB
� International players include Wizzit, Obopay, Mozido, and KlickEx
� Orange and Visa offer Mobile Money services in MENA
Target Industry Verticals
� Bank/Operator Collaboration: Operator provides mobile platform and bank handles financial transactions; usually uses m-accounts( e.g., MTN SA and Standard Chartered)
� Industry best positioned for Mobile Money Services are Transportation, Sports, Government, Telecommunications, Retail/Business and Trade, Media and Financial Services
� Market already saturated by existing initiatives should be strengthened:– Vodafone Qatar and Doha Bank operator / bank
collaboration to offer local & international money transfers, salary disbursements and retail purchases
– Qtel and QNB operator / bank collaboration to offer local and international money transfers, phone bill payment and airtime balance transfer
Ownership Model and Role of State
� Human Capital Capability Requirements: – System integrators, Banking analysts for financial
settlements, Security engineers, Sales personnel � Regulatory and Policy Considerations – QCB
regulates service in Qatar and has licensed operators to offer it with a banking partner. No regulation issued to allow it for 3rd party providers
201720152013201720152013
Required Enablers
C NPV: $18.8Mn
Number represent
overall market size
since opp. is
already saturated
in the market
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Mobile Applications development focusing on information provisioning (news, finance, health) and entertainment (sport, gaming, audiovisual)
� Mobile Applications targets countries in GCC, Levant and North Africa
Mobile Applications opportunity entails two business models: Development, and Development and Provisioning
� Local mobile application developers include Qatar Provider
Business Models and Top Down Financial Outlook (USD Million)Overview
� Mobile Applications Development:
Development of Arabic and English Mobile Applications targeted at three market segments: youth, leisure men women socialists
� Mobile Applications Development
and Provisioning: Mobile
Competitive Dynamics
2.50.6
2017
10.7
20152013
7.8
1.90.7
201720152013
AOperational Peak Funding: $0.2Mn
Cum. CapEx: $0.3Mn
NPV: $24.1Mn
Cum. CapEx: $1.2Mn
Mobile AppsO10
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Qatar Provider
� Middle East based mobile application developers include itWorx (Egypt)
� International players with offices in the Middle East include iXentia and Vincent IT
Target Industry Verticals
and Provisioning: Mobile Applications development, as well as management and provisioning of such developed applications (i.e. storage, labeling, cataloguing, rights management, etc.)
� Caters for most industry verticals � Greenfield development of a Mobile Applications
opportunity is recommended; this could involve a mix of organic development and partnerships
� ictQATAR could play a facilitator role by launching Mobile Applications development incubation and innovation center
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers and programmers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Policies to support the establishment of
partnerships and JVs– Government subsidies on connectivity and ICT
training
Required Enablers
BOperational Peak Funding: $1.3Mn
Cum. CapEx: $1.2Mn
NPV: $30.0Mn
5.1
1.9
2015
11.7
20172013
6.3
1.5
2017
15.3
20152013
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Digital Content creation focuses on Information (lifestyle) and Entertainment(sports, gaming, music) targeted at Youth, Leisure Male, Female and Female Socialites
� Includes content development in Arabic and English delivered via online and mobile media, and digital content acquisition, management and aggregation
� Digital content will target countries in GCC, Levant and North Africa
Digital Content entails three different opportunities within the space of Content Creation, Provisioning, and Platforms
� Content Creation (or Content Creation and Aggregation) players include Art, MBC,
Business Models and Top Down Financial Outlook (USD Million)Overview
Description Revenues COGS+ OpEx
� Digital Content Creation: Arabic and English development of infotainment content (sports, gaming, music, and lifestyle) targeted at Youth, Male, and Female and Female Socialites segments
� Content Creation and Provisioning:
Arabic and English content development, as well as management and provisioning of own created content (i.e. content storage, labeling,
Competitive Dynamics
CapEx / Funding / NPV
A
B
Operational Peak Funding: $2.0Mn
Cum. CapEx: $5.3Mn
EV: $294.9Mn
Operational Peak Funding: $11.8Mn
Cum. CapEx: $12.8Mn
EV: $464.8Mn
Digital ContentO11
2017
165.8
4.7
2015
65.3
1.8
2013
4.20.1
2017
120.7
3.7
2015
50.2
1.6
2013
5.00.3
8.5
123.9
312.4
3.37.80.2
240.5
4.9
100.9
10.20.4 2.1
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Aggregation) players include Art, MBC, Yahoo!, Al Jazeera, Getmo, Jawaker, El3ab, etc.
� Content Platform players are mainly international and include iTunes, Amazon and Spotify
Target Industry Verticals
cataloguing, rights management, etc.)
� Content Platforms: Management and provisioning of aggregated in-house and third-party created content
� Caters for most industry verticals � State can play the role of a facilitator vis-à-vis Content
Creation and Content Creation and Provisioning
opportunities; greenfield development of both opportunities is recommended
� Development of a Digital Content Platform by an existing company is recommended (e.g., Al Jazeera)
Ownership Model and Role of State
� Human Capital: Developers, algorithm designers, etc.� Regulatory and Policy Considerations:
– Address issues related to financing and partnerships; address issues of IP rights protection, prevention of spam , privacy protection, DRM, etc.
� QNBN is a key enabler as it provides bandwidth
and connectivity; enabling creation and
dissemination of digital content
Required Enablers
C
EV: $464.8Mn
Operational Peak Funding: $12.5Mn
Cum. CapEx: $10.6Mn
EV: $827.7Mn
2015 20172013
Qatar Remaining Footprint
2015 20172013
0.4 18.7
2017
5.9 14.2
278.0
2015
641.6
2013
510.4
21.1 5.20.5
2013 20172015
233.9
11.7
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Digital advertising delivers marketing messages to attract customers, through digital modes such as internet portals and mobile devices
� Digital Advertising will target the MENA region, including select countries in GCC, Levant and North Africa
Digital Advertising encompasses two different business models; both should be undertaken by the private sector
� Digital advertising platforms operating in MENA include MiddleEastAdvertising.net,
Overview
Revenues COGS + OpEx
� Digital Advertising Platform
development for both display / sponsorship ads and Rich Media ads (embedded advertising)
� Platform will choose ads presented to each user based on their interests, hence optimizing the advertising success
� Digital Advertising Analytics
services to provide advertisers insights
Competitive Dynamics
CapEx / Funding / NPV
3.7
39.8
12.2
2013 20172015
5.510.4
2013 2015 2017
30.8
AOperational Peak Funding: $3.7Mn
Cum. CapEx: $2.1Mn
NPV: $70.7Mn
Cum. CapEx: $2.1Mn8.0
Digital AdvertisingO12
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
MENA include MiddleEastAdvertising.net, iKoo, Audience ME and Google Ad Sense
Target Industry Verticals
services to provide advertisers insights into the viewership of their ads, such as campaign measurement / ads click-through success rates, market segmentation by location, and demographics
� Industries best positioned for Digital Advertising are: Tourism, Social Affairs, Energy & Utilities, Healthcare, Retail Trade, Educational Services, Sports and Media
� Greenfield development of a Digital Advertising Platform / Analytics center; this will involve a mix of organic / inorganic dev., partnerships (e.g. PPPs) and JVs
� Opportunity is to be completely undertaken by the private sector
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, Programmers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Data Privacy regulations– Policies and regulations for collecting and using
sensitive data for advertising purposes– Transparency and consumer control policies and
regulations
Required Enablers
BOperational Peak Funding: $1.7Mn
Cum. CapEx: $2.1Mn
NPV: $10.9Mn
8.0
2.4
0.7
20172013 2015
6.2
2.11.1
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Opportunity includes data centers, cloud services and web hosting. Also includes support for associated application infrastructure platforms (e.g., e-commerce packages, databases, and application servers)
� Hosting services will serve Qatar only
Gap in the supply of Hosting Services exists in Qatar; more providers should be established
� Regional data Center providers: Meeza (local), Qtel (local), Etisalat, Injazat Data
Overview
Revenues COGS + OpEx
� Datacenter / IT consolidation
services: Provide data center facilities with customizable levels of service & facility offerings ranging from fully managed hosting services to simple co-location services
� Web-hosting: Provide hosting for online portals, websites, intranets and e-mail servers with customizable levels of service
Competitive Dynamics
CapEx / Funding / NPV
5.71.4
2017
17.1
20152013
2.0
1.00.5
4.91.5
2017
14.0
20152013
1.30.9
0.6
A
B
Operational Peak Funding: $1.2Mn
Cum. CapEx: $4.2Mn
NPV: $13.5Mn
Operational Peak Funding: $2.4Mn
Cum. CapEx: $3.1Mn
NPV: $1.7Mn
Description
Business Models and Top Down Financial Outlook (USD Million)
Hosting ServicesO13
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
(local), Qtel (local), Etisalat, Injazat Data Systems, Bezeq International, EMC2
� Cloud Services providers: Rackspace, IBM
� Web hosting providers: Rackspace
Target Industry Verticals
� Cloud infrastructure: Provide cloud infrastructure services for data, systems software and applications with the option to include the management and administration of all services as well as the backup, security, windows and patches updates
� Caters for most industry verticals � Services should be offered through new dedicated local businesses, local presence of global players or as an extension of current IT service providers’ offerings
Ownership Model and Role of State
� Human Capital Capability Requirements: – IT and systems engineers– Electrical maintenance technicians – Call center staff
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Data Privacy regulations
201720152013
6.6
2.5
2017
11.9
20152013
201720152013
9.9
5.62.8
201720152013
Required Enablers
C
NPV: $1.7Mn
Operational Peak Funding: $1.6Mn
Cum. CapEx: $3.9Mn
NPV: $10.8Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Provision of tools, software and systems that enhance the educational process and platforms for online education
� Benefits include better access to education, higher levels of flexibility, self-paced and effective education
� e-learning targets countries in GCC, Levant and North Africa
e-Learning platforms and open-source institutes offer new opportunities for imparting education
� Intl Learning management systems available in ME; include Blackboard, Moodle (open
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� Software educational tools:
Interactive software applications, digital content and media for educational purposes
� Online education programs: Academic institutes developing
Competitive Dynamics
CapEx / Funding / NPV
1.3
0.30.1
2013 20172015
1.1
0.20.1
2013 2015 2017
AOperational Peak Funding: $1.7Mn
Cum. CapEx: $1.7Mn
NPV: $0.2Mn
Cum. CapEx: $4.8Mn
e-LearningO14
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
in ME; include Blackboard, Moodle (open source) and HotChalk (base services are free, premium services for additional fees)
� Sample initiatives in Qatar:– Qatar National e-Learning Portal: offers
business and general educational resources and ICT training material
– Houghton Mifflin Harcourt: Global development house of digital education content
Target Industry Verticals
Academic institutes developing dedicated programs that can be delivered online for better reach and accessibility to busy professionals or women
� Provide online interactive educational platforms for students and instructors to collaborate
� Industry best positioned for e-Learning Services is the Education industry, for example for education delivery tools and online education
� Can be developed by dedicated software houses, digital media houses or in-house by academic institutions and schools
� State can play a Facilitator role through Qatar Foundation
Ownership Model and Role of State
� Human Capital Capability Requirements: – Software developers, Web designers, Academic
instructors, Creative designers� Regulatory and Policy Considerations:
– Enforcement of e-commerce (online sales and purchases of services) law and publication of compliance laws
– Introduction of intellectual property rights– Building new e-payment service providers
Required Enablers
BOperational Peak
Funding: $3.4
Cum. CapEx: $4.8Mn
NPV: $40.7
7.61.7
20172013 2015
34.9
6.71.8
2013
29.0
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Development and customization of sector-specific logistics systems to realize maximum productivity and efficiency, for example thorough monitoring of freight dispatch, warehousing, distribution, priority job alerts, monitoring of KPIs
Logistics Systems providers would be focused on three viable business models: software development, management, and hosting
� International online logistics systems include eCargo, Oracle, Lawson, Epicor and Avnet
Overview
Competitive Dynamics
LogisticsO15
� Development and Customization of logistics systems (e.g., ERP, ERP on the cloud, CRM, supply chain management, etc.) to monitor corporate processes, such as distribution, and warehousing
� Covers provision of customized software (listed in business model A)as well as Management of logistics systems for applications management services, and maintenance and
5.43.2
201720152013
19.6
4.64.8
201720152013
15.2
Operational Peak Funding: $3.3Mn
Cum. CapEx: $2.5Mn
NPV: $31.4Mn
Operational Peak Funding: $2.3Mn
Cum. CapEx: $1.3Mn
NPV: $13.3Mn
A
B
Business Models and Financial Outlook (USD Million)
3.00.8
10.8 8.8
2.61.4
Revenues CapEx / Funding / NPVDescription COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
eCargo, Oracle, Lawson, Epicor and Avnet
� Oracle, Lawson, and Epicor have presence in the Middle East
� Malomatia offers ERP services such as Human Capital Management solutions and Capital Management solutions
Target Industry Verticals
� Transportation including multi-modal logistics systems
� Retail Trade including warehousing
� Construction
� Opportunity is best addressed by the private sector; in particular by SMEs with access to human capital skills, technical capabilities and funds
Ownership Model and Role of State Required Enablers
support services
� Covers provision of customized software (listed in business model A)as well as Management and Hosting
of logistics systems for applications management services, and maintenance and support services as well as hosting infrastructure services
NPV: $13.3Mn
Operational Peak Funding: $0.9Mn
Cum. CapEx: $3.4Mn
NPV: $70.3Mn
C
� Human Capital Capability Requirements: Application programmers / designers, developers,
IT engineers, Corporate function management, cloud computing experts
� Regulatory and Policy Considerations:
Modification of policies for hiring foreign talent Introduction of intellectual property rights
201720152013 201720152013
4.80.8
201720152013
26.9
4.20.9
201720152013
17.0
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Smart cards serve different functions from identification to payment. The same card can be used as the National Identification card, driving license, insurance card, health records ID, payments, ATM, stock exchange, etc.
� Multi-purpose smart cards will serve Qatar only
Multi-purpose Smart Cards can be used for centralization of different Government services as well as commercial services
� Qatar’s MoI has a smart card enabled national ID that stores biometrics and offers
Overview
Revenues COGS + OpEx
� Government services: Integration of additional services on top of those with existing smart national ID
� Commercial services: Offering a common card and integration services
Competitive Dynamics
CapEx / Funding / NPV
5.5
2.43.2
2013 20172015
4.3
2.1
4.8
2013 2015 2017
AOperational Peak Funding: $2.8Mn
Cum. CapEx: $2.0Mn
NPV: $5.5Mn
Cum. CapEx: $1.2Mn
Multi-purpose Smart CardsO16
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
national ID that stores biometrics and offers (non-exhaustive): e-Government services, access to MoI self-service kiosks, issuance of residence & exit permits for sponsored individuals, payment of traffic fines
� International players including Unisys, 3M, EMC2 offer smart cards; 3M and EMC2 have MENA presence
Target Industry Verticals
common card and integration services to different commercial applications. For example; Bank ATM, debit/credit cards; pre-payment cards; club memberships; subscription based services, etc.
� Industry best positioned for Multi-Purpose Smart Card Services are Government, Social Affairs, Healthcare, Retail Business & Trade and Financial Services
� Government services are best offered as an add-on to the existing MoI smart ID
� Commercial services are best offered on a separate card through a new entity
Ownership Model and Role of State
� Human Capital Capability Requirements: – System integrators, Application developers,
Security Engineers, etc.� Regulatory and Policy Considerations:
– Authentication; security standards and requirements; compliance rules
– Data privacy laws
Required Enablers
BOperational Peak Funding: $1.2Mn
Cum. CapEx: $1.2Mn
NPV: $5.7Mn
4.4
1.31.0
20172013 2015
3.4
1.21.4
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Ticketing platforms facilitate events management; such platforms are key with increasing sports and cultural events in Qatar
Business Models and Top Down Financial Outlook (USD Million)
� Digital store selling tickets for events in Qatar, including sports events, cinema, cultural events and concerts
� Platforms that allow for online/mobile ticket purchasing and systems for paperless electronic tickets authentication
� Particularly important for (i) sports events, (ii) cinema, (iii) cultural events, and (iv) concerts
� Ticketing service will serve Qatar only
� Regional ticketing companies include Ticketsmarch.com and Virgin
Overview
Competitive DynamicsA
Operational Peak Funding: $4.2Mn
Cum. CapEx: $7.3Mn
6.5
22.4
20172015
13.7
2013
7.1
2017
18.6
2015
12.0
2013
TicketingO17
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Industries best positioned for ticketing services are: sports, tourism and culture
Ticketsmarch.com and Virgin
� Global ticketing companies include StubHub(USA), Ticketmaster (caters to 18 countries around the world) and Tickets.com
� Hosted by events organizers or offered by separate business that sells tickets from different providers; platform acquisition by private entity is recommended
Ownership Model and Role of State
� Regulatory and Policy Considerations: Enforcement of e-Commerce law and publication of
compliance laws Modification of policies for hiring foreign talent Introduction of intellectual property rights Building new, innovative e-Payment services Alleviating commercial obligations
Required Enablers
NPV: $18.8Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Built-for-government MIS tools are required to enhance Govt. work-flow; development by the State is recommended
Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Customized pre-packaged applications and tools; standardized and centralized work-flow MIS tools, business process engineering and re-engineering tools, and document management tools
� Provision of:
– Workflow-based MIS development tools,
business process re-engineering tools
– Document management tools (e.g.,
centralized archiving tools and solutions)
� Opportunity will initially serve Qatar’s public
sector only
� International MIS tool providers include IBM, Vanguard, Symantec and Xerox
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.4Mn
Cum. CapEx: $0.5Mn
2017
2.4
2015
2.4
2013
1.9
2017
1.9
2015
2.1
2013
2.8
Centralized MIS and Workflow ToolsO18
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Opportunity specifically tailored to serve the Government in Qatar
Vanguard, Symantec and Xerox
� Development of MIS-tools provider by the State;
ictQATAR could undertake this initiative and advocate
adoption amongst all ministries and public sector
entities
Ownership Model and Role of State
� Human Capital Capability Requirements: – Application programmers– Algorithm designers– IT engineers– Systems integrators
� Regulatory and Policy Considerations: – Required support for hiring foreign talent
Required Enablers
NPV: $2.9Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Location-based tracking services provide real-time detection and tracking of persons and objects
� Several positioning systems are available using different techniques: (i) frequency-based techniques; (ii) biometric-based techniques; (iii) satellite positioning techniques; and (iv) a hybrid model
Opportunity provides location-based services and should be pursued by private sector through acquisitions and or partnerships
� International players providing frequency-based tracking systems include Mojix,
Business Models and Top Down Financial Outlook (USD Million)Overview
Description Revenues COGS + OpEx
� Provision of frequency-based
tracking systems (e.g. RFID
sensors) for applications such as airline baggage tagging, cargo tracking and real-time inventory checking
– Hardware only
– Hardware and managed services
� Provision of biometric-based
tracking systems (e.g. motion
Competitive Dynamics
CapEx / Funding / NPV
2017
4.3
2015
2.7
2013
2.0
2017
3.3
2015
3.1
2013
3.4
AOperational Peak Funding: $1.9Mn
Cum. CapEx: $1.4Mn
NPV: $19.7Mn
Cum. CapEx: $1.2Mn
Location-based Tracking ServicesO19
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
based tracking systems include Mojix, Axcess International and Intermec
� Mojix serves MENA through resellers whereas Intermec have MENA operations resellers
Target Industry Verticals
tracking systems (e.g. motion
detecting camera) to authenticate the identity of responsible parties in originating, transporting or receiving cargo
� Transportation, including passenger and cargo handling in airport, sea ports or train stations operations
� Energy including exploration of natural resources
� Opportunity should be pursued by the private sector. This could be achieved through inorganic acquisitions or through partnerships with global providers
Ownership Model and Role of State
� Human Capital Capability Requirements:
– Developers
– Algorithm designer
– Programmers
– Engineers (IT, systems, mechanical, electrical)
� Regulatory and Policy Considerations:
Modification of policies for hiring foreign talent
Required Enablers
BOperational Peak Funding: $1.5Mn
Cum. CapEx: $1.2Mn
NPV: $20.3Mn2017
3.3
2015
2.5
2013
1.9
3.0
2017
2.1
2015
2.6
2013
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Self check-in terminals allow passengers to issue their boarding passes, check-in their luggage or rent cars at airports; self-service terminals can also be used by telecom operators, banks and malls
� Benefits of self-service terminals include improved operational efficiencies and performance
� Opportunities are related to serving the Qatari market only
Demand for Self Check-in Terminals is met by Int’l providers; establishing local providers may increase penetration
� Global manufacturers provide self check-in hardware and software in the Middle East;
Business Models and Top Down Financial Outlook (USD Million)Overview
� Provision of self-service hardware
manufactured outside Qatar, and
software and services. Self-service function includes (non-exhaustively):– Purchasing tickets and selecting
seats– Checking luggage and obtaining
boarding passes– Renting cars– Booking hotels
� Provision of self-service hardware,
manufactured outside Qatar, through
Competitive Dynamics
201720152013
1.3
0.6
0.3
2017
0.4
2015
0.6
2013
0.9
AOperational Peak Funding: $0.4Mn
Cum. CapEx: $0.2Mn
NPV: $3.5Mn
Cum. CapEx: $0.1Mn
Self-service TerminalsO20
Revenues COGS + OpExDescription CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
hardware and software in the Middle East; suppliers include NCR, ARINC, Protouch and SITA
� Some manufacturers have established partnerships with software developers such as IBM and Microsoft
Target Industry Verticals
manufactured outside Qatar, through partnerships with global vendors
� Transportation: Example – Passenger handling in airport operations
� Other industry verticals such as telecommunication, financial services, retail, and trade
� Opportunity should be undertaken by the private sector; development could be pursued through:
– inorganic acquisitions of small global players
– partnerships with global providers, especially for hardware provisioning
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, programmers,
systems engineers and mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
BOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.1Mn
NPV: $3.3Mn2017
0.2
2015
0.6
2013
1.3
2017
0.8
2015
0.6
2013
0.4
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Small incremental cost if online platform is already developed (range of ~$20K - ~30K over four years)
� May generate revenue uplift; main drivers are (i) sharing public information, (ii) improving customer experience, and (iii) hosting embedded / display advertising
e-Information portals should be pursued by private companies with established online platforms
Business Models and Top Down Financial Outlook (USD Million)
� Provision of online information on
flights details, loyalty membership
status, special offers and other
passenger related information
� Airline companies can also provide other information such as hotel listing and pricing, car rental propositions and duty free offerings
� e-Information increases efficiency by minimizing customers inquiry calls
� Companies across industries use online platforms to share information with the public over the Internet; platforms used as enablers to boost revenues of mainstream business
� For example, airline companies use e-information services to provide travelers with details concerning flights, in an effort to improve customer experience and boost mainstream business revenues
� e-information portals for airline companies
Overview
Competitive DynamicsA
e-InformationO21
� Small incremental cost if online platform is already developed (range of ~$100K - ~$150K over four years)
Revenues COGS + OpExDescription CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
� Revenue uplift could range between 1% and 3% and embedded ads. can generate at least 0.15 cents per e-Info. page view
Target Industry Verticals
� Transportation: Example – Crew handling in airport operations
� Energy: Example – Sales and marketing
� Financial Services: Example – Insurance claims management
� e-information portals for insurance companies
� Opportunity should eventually be entirely pursued by the private sector. In particular, by players who already have an established online platform
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, web designers, programmers, system
engineers and IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunity consists of provision of access control products or devices; opportunity should be entirely pursued by private sector
Revenues COGS + OpEx
� Provision of access control
products. Possible technologies
include:
– Keypads (with code lock)– Fingerprint scanners– Proximity cards and tags– Iris scanners– Other biometrics-based products
� Access solutions can combine two
or more technologies to enhance
security
� Access control devices are used to authenticate users and allow/deny them access based on corporate criteria
� Solutions provide security by managing physical access to equipment and hardware
� Opportunity provides services to SMEs and large corporates in Qatar and the GCC
� Global manufacturers serve Qatar and the GCC region. Competition is high as a large
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.1Mn
Cum. CapEx: $0.8Mn
2017
7.4
2015
1.7
2013
0.1
6.5
20172015
1.8
2013
0.2
Access Solutions to Physical SystemsO22
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Transportation: Ground operations in airport
� Other industry verticals such as healthcare, telecommunication services, financial services, utilities, and household services
GCC region. Competition is high as a large number of providers are present in the market
� Suppliers include Honeywell, Risco Group, Siemens, DSX, Salto and Legic
� Opportunity should be eventually entirely pursued by the private sector. Development could be pursued:
– Through inorganic acquisitions of small global players
– Through partnerships with global providers, especially for hardware provision in the market
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Programmers, systems engineers, IT
engineers, mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights– Protection of local providers
Required Enablers
NPV: $5.4Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Processing Tools are provided by Int’l players; State should actively protect new entrants given high competition globally
Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Commercial opportunities relating
to aggregating and processing data
tools using different available
algorithms such as (non-exhaustively):
– Logistic Regression
– Decision Trees
– Naïve Bayes
– Support Vector Machines
– Multiple Regression
� Tools to process structured data and convert it into simplified models that can be used in advanced business intelligence applications
� Features of such tools vary depending on aggregated data schemes and resulting model requirements
� Opportunities are related to serving SMEs and large corporates in Qatar in 2013 and GCC in 2014
� Services from global and regional providers are available in MENA, some of which have
Overview
Competitive DynamicsA
Operational Peak Funding: $0.9Mn
Cum. CapEx: $1.1Mn
Data Processing Tools and ServicesO23
2017
0.1
2015
2.7
2013
16.1
2017
0.1
2015
13.1
2013
2.7
Description CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Transportation: Example – Airlines, sea and train operations
� Government: Example – Operations, maintenance and support
� Financial services: Example – Market research departments within banking sector
are available in MENA, some of which have stronger presence than others
� Main providers in Qatar include IBM, Oracle, Tata, Wipro and Satyam
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, as it faces direct competition from global, renown providers; for example, Business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designers and data
processing experts� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law– Modification of policies for hiring foreign talent– Partnerships enablement
Required Enablers
NPV: $23.3Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Main goal of opportunity is control of flight operations and monitoring of air traffic flow; opp. could be developed via a PPP
Revenues
� Provision of Air Navigation Services, covering different divisions in airport operations. This includes (non-exhaustively):
– Take-off, landing and ground traffic operations control
– Provision and forecasting of information about weather, route, terrain, flight plan, etc.
– In-flight operations monitoring
– Alerts of hazards on route or at a
� Traffic control for air and ground operations provided by ground-based controllers
� Main goal is to ensure safe flight operations by mapping flights traffic and expediting traffic flow
� Opportunities are focused on Qatari market
� Generally handled by Government or airport entity
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.8Mn
Cum. CapEx: $2.2Mn
2017
3.1
2015
1.7
2013
0.8
2017
1.8
2015
1.7
2013
1.1
Traffic Control Systems & ServicesO24
Description COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Alerts of hazards on route or at a specific location
– Runway status at destination
– Temporary airspace restrictions
� Transportation, including flight operations (ground and in-flight)
entity
� Opportunity should be developed by the State or through a public private partnership with international providers
Ownership Model and Role of State
� Human Capital Capability Requirements: – Avionics experts, weather forecasting experts, data
processing experts, civil engineers, telecoms engineers, mechanical engineers
� Regulatory and Policy Considerations: Modification of policies for hiring foreign talent Introduction of intellectual property rights Partnerships enablement
Required Enablers
NPV: $6.1Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Local Global Customs Gateway provisioning businesses could be developed through a PPP between the State and int’l providers
Revenues COGS + OpEx
� Provision of Global Customs
Gateway (GCG), including following
features (non-exhaustively):
– Alert mechanisms for potential discrepancies
– Notification in instances where reporting window is in jeopardy
– Built-in details governing the rules, timeliness and sequence of reporting
– Standard airline interfaces using a
� Governments are increasingly tightening control and requesting advance notice of import and export freight transiting their borders
� Global Customs Gateways (GCG) allow cargo airlines to exchange information electronically with various country customs authorities
� Opportunities is mainly focused on Qatar
� Global Customs Gateways are provided by international players such as IATA, SITA and
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.7Mn
Cum. CapEx: $0.4Mn
2013
0.9
0.6
2015
0.9
2017
1.3
2013 2017
0.5
2015
0.6
Global Customs GatewaysO25
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Standard airline interfaces using a Cargo Community System
– Multi-party participation by airline and freight forwarder/agent
– Customized alerts sent to various stations as well as host systems
– Assistance with country customs certification process
� Transportation: Waterfront operations and cargo control in airport operations
international players such as IATA, SITA and CHAMP Cargosystems who have presence worldwide including MENA
� Players are specialized in ICT solutions for transportation sectors
� Given security-sensitive nature of opportunity, it should be developed by the State through a public private partnership (PPP) with international providers playing in this space
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, data processing
experts, telecoms engineers, IT engineers, transportation and civil engineers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Introduction of intellectual property rights– Partnerships enablement
Required Enablers
NPV: $2.6Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Surveillance systems are used to monitor physical security and report any suspicious movements or intrusions
� Surveillance systems are used to ensure security, control threats and send alerts if needed
Surveillance systems and services are used for monitoring purposes; opportunity should be pursued by the private sector
� International players providing frequency-based surveillance systems include 3M and
Overview
Revenues
� Provision of frequency-based
surveillance systems (e.g. RFID
sensors) to identify intruders or security threats, examples include: RFID identification cards
� Provision of biometric-based
surveillance systems such as iris
Competitive Dynamics
CapEx / Funding / NPV
3.8
2.01.6
2013 20172015
2.73.2
2013 2015 2017
3.4
AOperational Peak Funding: $2.0Mn
Cum. CapEx: $1.2Mn
NPV: $11.4Mn
Cum. CapEx: $1.2Mn
Surveillance Systems and ServicesO26
Description COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
based surveillance systems include 3M and Alien Technology Corporation, both have established presence in the MENA region
Target Industry Verticals
surveillance systems such as iris scan or finger prints
� Transportation including waterfront and sea operations
� Healthcare including maintenance, repair and overhaul
Ownership Model and Role of State Required Enablers
BOperational Peak Funding: $1.5Mn
Cum. CapEx: $1.2Mn
NPV: $11.8Mn2017
2.1
2013 2015
1.4
3.4 2.82.4
2013
2.9
20172015
� Opportunity should be eventually entirely pursued by the Private Sector
� State could play a facilitator role in the initial phases of establishing the opportunity, which is in direct competition with global, renown providers
� For example, business can be positioned as a preferred Government partner
� Human Capital Capability Requirements: – Developers, algorithm designer, data processing
experts, telecoms engineers, IT engineers, systems engineers
� Regulatory and Policy Considerations: Modification of policies for hiring foreign talent Introduction of intellectual property rights Partnerships enablement
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Fleet Mgmt. Solutions enable aggregation, processing, and monitoring of fleet info.; private sector should undertake opp.
Revenues COGS + OpEx
� Provision of fleet management tools
to aggregate, process and monitor
fleet information (booking cargos,
managing pick up, etc. )
� System should provide below features (non-exhaustively):
– Secure and robust control of fleet movement;
– Agile, functional and responsive interfaces;
– Rich interfaces between modules;
� Fleet management solutions are used for freight management, including booking cargos, arranging for pickup and delivery, and managing shipping documentation
� Opportunities are related to providing services to airlines, seaports and shipping companies that transit to and through Qatar (i.e., serving Qatari market only)
� Local and global providers serve the Qatari and regional market.
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.7Mn
Cum. CapEx: $0.7Mn
4.1
1.2
0.4
201720152013
2.1
1.2
0.6
201720152013
Fleet ManagementO27
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Rich interfaces between modules;
– Integrated business intelligence; and
– Compliance with new industry initiatives
� Transportation: Route and service planning for airlines flight and sea operations, route planning in mass transportation networks
and regional market.
� Competitors include Ali Bin Ali Technology solutions, Prudent Corp, Logit Systems, AMTECH , SCADA System , Ideal Solutions
� Opportunity should be eventually entirely pursued by the private sector through a partnership with established international providers
� State can play a Facilitator role by positioning business as a preferred partner of Government-owned transportation entities
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designers, data processing
experts, telecoms engineers, IT engineers, transportation and civil engineers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
NPV: $15.8Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Planning Tools are provided by Int’l players; State should actively protect new entrants given high competition globally
Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Development of planning tools
(budgeting, strategic planning, etc.);
features include (non-exhaustively):
– Conducting an inventory of existing assets and human resources
– Establishing a timetable
– Creating financial plans
– Creating strategic plans
– Creating budgets and forecasts
– Aligning operational processes
� Project management tools
� Strategic planning and budgeting tools
� Opportunities are related to serving SMEs and large corporates in Qatar and the GCC
� Global software developers such as Oracle, IBM and Microsoft offer financial and
Overview
Competitive DynamicsA
Operational Peak Funding: $1.1Mn
Cum. CapEx: $0.7Mn
2017
1.0
2015
2.9
2013
8.1
2017
1.5
2015
6.6
2013
2.8
Planning ToolsO28
Description CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Target verticals include several industries covering transportation (e.g. route/service planning for airlines flight operations), Government, telecommunications services, construction, retail business and manufacturing
IBM and Microsoft offer financial and forecasting planning tools among their products
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, as it faces direct competition from global, renown providers; for example, Business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers and data
processing experts� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent – Partnerships enablement– Protection of local providers
Required Enablers
NPV: $11.0Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Main goal of opportunity is provision of advanced in-flight control systems; opportunity could be developed by State through a PPP
Revenues COGS + OpEx
� Development of a tele-command
system used for airlines operations
� Features can include (non-exhaustively):
– Sensors for airframe stabilization, control and navigation;
– Multiple waypoint GPS navigation linked to centralized systems;
– Manually piloted, manually directed and autonomous flight modes;
– User programmable feedback gains
� Opportunity provides flight control and auto-piloting systems, which employ micro-electronics and guidance technologies; opportunity enables advanced features and reliable performance
� Opportunity is focused on the Qatari market
� Global Customs Gateways are provided by international players such as ARINC and
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.7Mn
Cum. CapEx: $0.3Mn
2017
3.8
2015
1.3
2013
0.8
2017
2.3
2015
1.2
2013
1.2
Data Acquisition, Tele-Command, Tele-Control Systems and ServicesO29
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– User programmable feedback gains and flight parameters; and
– User programmable error handlers (e.g. loss of GPS signal)
� Transportation including in-trip and post-trip airlines operations
international players such as ARINC and SITA who have presence worldwide including the Middle-East region
� Players have established partnerships and alliances with leaders in different regions
� Opportunity should be developed by the State or through a public private partnership with international providers
Ownership Model and Role of State
� Human Capital Capability Requirements: – Avionics experts, meteorology experts, data
processing experts, civil engineers, telecoms engineers, mechanical engineers
� Regulatory and Policy Considerations: Modification of policies for hiring foreign talent Introduction of intellectual property rights Partnerships enablement
Required Enablers
NPV: $11.0Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Message Handling system will provide email/ directory services to airlines companies – this should be pursued by the private sector
Revenues
� Services include (non-exhaustively):
– Usage of directory functionality to enhance interoperability
– Migration to digitally signed secure messages
� Message Handling systems correspond to provision of secure electronic mail and directory services. Service are provided operated in conjunction with third party P&S, such as profiling systems
� Opportunity provides services to airline transiting to and through Qatar
� Service providers include global software developers serving the Qatari and regional
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.6Mn
Cum. CapEx: $1.4Mn
201720152013
1.1
2.0
6.4
20172015
1.6
2013
2.0
3.8
Message Handling SystemsO30
Business Models and Top Down Financial Outlook (USD Million)
Description COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Transportation, including road traffic management and in-trip airlines flights operations
developers serving the Qatari and regional market.
� Examples of products offered are Para-Mail , Pegasus Mail and MacAccess
� Opportunity should be eventually entirely pursued by the Private Sector
� State could play a facilitator role in the initial phases of establishing the opportunity, which is in direct competition with global, renown providers
� For example, business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, data processing
experts, telecoms engineers, IT engineers� Regulatory and Policy Considerations: Modification of policies for hiring foreign talent Introduction of intellectual property rights Partnerships enablement
Required Enablers
NPV: $18.4Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� GIS is based on geographical spatial database, and provides different types of real-time dynamic geographic information
� GIS serves geographical research and decision-making including road traffic mgmt.; systems can also be utilized for standalone GPS devices
� Opportunities are related to providing services in the Qatari market
Demand for GIS is mainly met by international providers; establishing a local provider could further speed-up economic dev.
� Regional market is mainly served by global providers, some of which are not present in
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� Development of GPS-based
solutions to monitor road activities
and analyze traffic data; results are mainly used for road advisory and traffic management
� Provision of GPS devices with
supported software for individual
use. Devices provide geographic directions, speed advisory services, etc.
Competitive Dynamics
2017
0.0
2015
0.3
2013
0.1
0.40.0
3.6
20172015
0.1
0.3
0.0
2013
3.1
0.40.1
A
B
Operational Peak Funding: $0.03Mn
Cum. CapEx: $0.02Mn
NPV: $0.3Mn
Operational Peak Funding: $0.2Mn
Cum. CapEx: $0.2Mn
NPV: $3.5Mn
Geospatial Information Systems and Road Advisory ServicesO31
Description CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
providers, some of which are not present in the Qatari market
� Proprietary GIS providers that serve the Qatari market (directly or through resellers) include Esri, GeoEye and Autodesk
Target Industry Verticals
� Provision of GPS devices with
supported software for individual
use, with value added advisory
services (e.g. providing traffic information based on location)
� Transportation: Example – Road traffic management, service support and maintenance, and urban planning
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, for example, State could facilitate partnerships of local developers with global providers, and position Business as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, data processing
experts, civil engineers and telecoms engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Partnerships enablement
201720152013
201720152013
6.7
0.70.1
20172013 2015
0.1 0.7
5.6
201720152013
Required Enablers
C
NPV: $3.5Mn
Operational Peak Funding: $0.3Mn
Cum. CapEx: $0.4Mn
NPV: $8.0
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Cloud computing allows customers to use services using a provider’s ASP model. This would entail using resources of an ASP over a network through an application programing interface (API); such services could include software, hardware, or platforms
� Opportunity would cater to SMEs in Qatar and the GCC
Cloud Computing would target SMEs via three business models: provision of software, hardware and platforms as a service
� Afkar, iHorizonz, Alameh, SETS, Microsoft, SAP and Oracle provide software as a
Overview
Competitive Dynamics
Cloud Computing for SMEsO32
5.11.0
2013
26.8
20172015
4.41.5
20152013 2017
20.7
Business Models and Financial Outlook (USD Million)
2.010.6
56.844.1
� Provide software as a service
(SaaS): customers subscribe to use hosted software; they do not maintain the software on their own
Operational Peak Funding: $9.2Mn
Cum. CapEx: $13.1Mn
NPV: $25.5Mn
� Provide hardware as a service
(HaaS): customers subscribe to use HW, such as server space, network equipment, etc.
Operational Peak Funding: $19.4Mn
Cum. CapEx: $27.6Mn
NPV: $54.6Mn
A
B
Revenues CapEx / Funding / NPVDescription COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
SAP and Oracle provide software as a service, and all serve MENA
� Afkar, iHorizons, Meeza, QDC, Microsoft, SAP and Oracle provide hardware as a service, and all serve MENA
� Google, Microsoft and Amazon provide platform as a service, and all serve MENA
Target Industry Verticals
� Caters for most industry verticals � Opportunity should be undertaken by the private sector
Ownership Model and Role of State Required Enablers
� Human Capital Capability Requirements: Application programmers / designers, developers, IT
and systems engineers, cloud computing experts, call center staff
� Regulatory and Policy Considerations: Data Privacy regulations Authentication; security standards and
requirements; compliance rules Modification of policies for hiring foreign talent
2015 20172013 2015 20172013NPV: $54.6Mn
� Provide platform as a service
(PaaS): customers subscribe to a computing platform and solution stack to use tools and libraries to create new software
Operational Peak Funding: $8.3Mn
Cum. CapEx: $11.8Mn
NPV: $15.9Mn
C 4.50.8
2015 2017
24.3
2013 2015
18.8
20172013
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Live Streaming provides users with the capability to host media content online; opportunity should be pursued by private sector
Revenues COGS + OpEx
� Online streaming platform for content hosting where subscribers pay a fee to have their content available on the platform; content includes data (in the form of video, or voice) which is presented live as events unfold
� Live streaming is largely used in Sports events, conferences, and concerts
� Platform for a streaming provider to constantly present multimedia (audio or video) to an online audience. Multimedia can be created in-house or uploaded by peers. End-users may begin displaying the data before the entire file has been transmitted
� Live streaming will serve Qatar only
� International players offering live streaming solutions include Freedocast, Livestream,
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.4Mn
Cum. CapEx: $0.5Mn
2.7
1.1
0.4
201720152013
2.4
1.0
0.6
201720152013
Live StreamingO33
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Industry best positioned for Live Streaming Services are Sports, Telecommunications and Media
solutions include Freedocast, Livestream, DaCast, and YouTube, all of which serve MENA subscribers
� Opportunity should be eventually entirely pursued by
the private sector
Ownership Model and Role of State
� Human Capital Capability Requirements: Developers, Web designer, system engineers, IT engineers
� Regulatory and Policy Considerations: Modification of policies for hiring foreign talent, Introduction of intellectual property rights, DRM protection
� QNBN is a key enabler as it provides bandwidth
and connectivity; enabling faster Live streaming
adoption
Required Enablers
NPV: $1.2Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� AV monitoring is a system that allows remote audio and visual monitoring. Includes two components, a standalone camera and separate device (or platform) to display information captured by the camera
� For instance, AV monitoring can be used in the context of sport events, baby monitoring, and surveillance systems
� AV monitoring will serve the GCC region
AV Monitoring solutions opportunity should be pursued by the private sector
� International players developing AV monitoring systems include Mobi, Motorola,
Overview
Revenues COGS + OpEx
� Hardware and software solution
including device used for monitoring, and device to display information as well as alternative software components (i.e. software for remote monitoring using any computer or mobile device)
� Hardware, software and services
bundled to provide a full solution.
Competitive Dynamics
CapEx / Funding / NPV
3.61.6
14.3
2013 20172015
3.52.4
2013 2015 2017
13.5
AOperational Peak Funding: $1.4Mn
Cum. CapEx: $1.3Mn
NPV: $0.6Mn
Cum. CapEx: $1.7Mn
AV MonitoringO34
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
monitoring systems include Mobi, Motorola, and Levana, whose products are sold online via global e-commerce gateways (i.e. Amazon)
Target Industry Verticals
bundled to provide a full solution. Services may include ensuring monitoring continuity, providing alerts, and technical support
� Industry best positioned for AV Monitoring Services are Sports, Government, Telecommunications, Retail/Business and Trade
� Opportunity should be eventually entirely pursued by
the private sector
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, programmers, systems engineers, IT
engineers, electro-mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Authentication; security standards and
requirements; compliance rules– Data privacy and integrity laws
Required Enablers
BOperational Peak Funding: $2.2Mn
Cum. CapEx: $1.7Mn
NPV: $13.3Mn
5.01.9
20172013 2015
20.0
4.72.9
2013
17.9
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Geographic Information Systems are
hardware/software devices used to capture,
store and analyze geographical data to
digitally create and manipulate spatial areas
� GIS is used in areas such as urban planning
to portray new developments and oil and gas
exploration to study footprints,
� GIS solutions will serve the GCC region
Geographic Information Systems integrate software and data for managing and analyzing geographically captured information
� International players developing GIS products include SAGA, ESRI, GeoEye and
Overview
Revenues COGS + OpEx
� Software solutions for designing and managing solutions by applying geographic knowledge. This includes spatial planning, cartographic production processes, and geoprocessing analysis . Software solutions provided for computers, mobile devices, or online platforms
� Software and services bundled to provide a full solution: Software is used
Competitive Dynamics
CapEx / Funding / NPV
6.3
0.90.2
2013 20172015
4.9
0.80.3
2013 2015 2017
AOperational Peak Funding: $0.9Mn
Cum. CapEx: $1.2Mn
NPV: $9.5Mn
Cum. CapEx: $1.9Mn
Geographic Information SystemsO35
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
products include SAGA, ESRI, GeoEye and Satellite Imaging Corporation, and Autodesk
� Regional players include Globe Technologies� International players serving MENA market
include GeoEye and Autodesk,
Target Industry Verticals
provide a full solution: Software is used for designing and managing solutions by applying geographic knowledge, for example through spatial planning. Services include tailored analysis, data processing, classification and design
� Industry best positioned for GIS Services are Oil and Gas, Transportation and Government
� Opportunity should be seen as an enforcement of the
Center of GIS within the Ministry of Municipality and
Planning
� Center could start provision of commercial services
through a Public Private Partnership (PPP) with an
international providers
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, programmers, systems engineers, IT
engineers, GIS software experts and architects� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– GIS data requests policies and regulations– GIS data sharing policies and regulations (public
data license, data downloading, etc.)
Required Enablers
BOperational Peak Funding: $1.5Mn
Cum. CapEx: $1.9Mn
NPV: $13.7Mn
9.9
1.40.3
20172013 2015
7.8
1.20.4
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Data Monitoring Systems collect, analyze,
and store data corresponding to performance
metrics of energy projects; these monitoring
systems provide information used to reduce
downtime, optimize performance, and
schedule maintenance
� Data monitoring will serve the GCC region
Data Monitoring Systems for energy systems are essential for maintenance and performance management of energy systems
� International Players include Data Monitor Systems, Inc, Accutech, Aggreko, AP
Overview
Revenues COGS+ OpEx
� Standalone hardware device used for acoustic monitoring, temperature monitoring or pressure monitoring; settings indicate sample frequency, and resulting actions (i.e. raising of alarm, trigger subsequent steps)
� Hardware and services bundled to provide a full solution. Hardware
Competitive Dynamics
CapEx / Funding / NPV
6.8
1.00.1
2013 20172015
5.3
0.80.2
2013 2015 2017
AOperational Peak Funding: $0.4Mn
Cum. CapEx: $0.4Mn
NPV: $11.9Mn
Cum. CapEx: $0.7Mn
Data Monitoring SystemsO36
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Systems, Inc, Accutech, Aggreko, AP Sensing AVTech, and Advanced Energy
� Accutech, Aggreko and AP Sensing serve MENA customers
Target Industry Verticals
provide a full solution. Hardware devices are used for monitoring of energy systems, for example acoustic monitoring, temperature monitoring or pressure monitoring. Services may include ensuring monitoring continuity, technical data analysis, providing alerts, and technical system support
� Industry best positioned for Data Monitoring Services are Oil and Gas
� Opportunity should be eventually entirely pursued by
the private sector
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, programmers, systems engineers, IT
engineers, electro-mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Data access policies and regulations
Required Enablers
BOperational Peak Funding: $0.6Mn
Cum. CapEx: $0.7Mn
NPV: $17.3Mn
1.50.2
20172013 2015
10.6
8.3
1.30.3
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� Smart Metering Systems are devices which
monitor the consumption of electricity, natural gas, or water and communicate this information to the central system for billing purposes
� Consumers are alerted of their utilities usage, as well as current costs for utilities
� Smart Metering Systems will serve Qatar only
Demand for Smart Metering Systems is currently being met by International providers; building internal capabilities is key
� International Players include Diehl Metering, Smart Meters Technologies, Texas
Overview
Revenues COGS + OpEx
� R&D center dedicated to the advancement of Smart Metering systems and technologies (i.e. digital utility measurements, remote connectivity means)
� Hardware and software solution
which includes standalone hardware solution and proprietary software components
Competitive Dynamics
CapEx / Funding / NPV
5.9
1.10.9
0.9
0.2
0.6
201720152013
5.6
1.11.4
A
B
Operational Peak Funding: $2.2Mn
Cum. CapEx: N/A
NPV: N/A
Operational Peak Funding: $1.3Mn
Cum. CapEx: $1.3Mn
NPV: -$4.0Mn
Smart Metering SystemsO37
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Smart Meters Technologies, Texas Instruments, Echelon and Siemens
� Diehl Metering, Texas Instruments and Siemens have presence in MENA
� Siemens has set up a turnkey Smart Metering solution for Kahramaa
Target Industry Verticals
� Hardware, software and services
bundled to provide a full solution. Services include system design, installation, monitoring, data handling and technical support
� Industry best positioned for Smart Metering Systems are Utilities and Government
� State could play a Facilitator or Developer Role in
incubating R&D opportunity
� State could play a Facilitator Role in pursuing other
two opportunities; development could be pursued
through a partnership with Kahramaa and through
inorganic acquisition of small scale global players in
this space
Ownership Model and Role of State
� Human Capital Capability Requirements – Applied mathematicians, mechanical and electrical engineers, algorithms designers, embedded systems specialists
� Regulatory and Policy Considerations: – Required support for hiring foreign talent – Regulations related to smart meter implementation
� QNBN is a key enabler as it facilitates adoption of fiber-optic smart grids in the market
201720152013
2.11.3
2017
10.3
20152013
201720152013
9.0
2.01.9
201720152013
Required Enablers
C
NPV: -$4.0Mn
Operational Peak Funding: $1.6Mn
Cum. CapEx: $1.6Mn
NPV: $16.0Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� Wind Power Forecasting technology used to
balance between electricity consumption and
generation, by monitoring expected variation
in wind speed and adjusting generation
systems accordingly
� Wind Power Forecasting will serve Qatar
only
Investment inWind Power Forecasting R&D and commercial opps. provides Qatar with a leading innovative position in this space
� National Grid, an international electricity and gas company, launched a trial wind power
Overview
Revenues COGS + OpEx
� R&D center dedicated to the advancement of Wind Power Forecasting, such as algorithms and methods for forecasting, analytics to improve accuracy, and statistics collection
� Hardware and software solution
including hardware used to collect site
Competitive Dynamics
CapEx / Funding / NPV
3.5
1.7
0.8
2013 2015 2017
AOperational Peak Funding: $9.6Mn
Cum. CapEx: N/A
NPV: N/A
Cum. CapEx: $0.53Mn
Wind Power ForecastingO38
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
gas company, launched a trial wind power forecasting system trial in the UK
� International vendors for Wind Power Forecasting are AWS Truewind, Energy & Meteo Systems GmbH, Environment Canada, Vaisala and WEPROG
� Vaisala has offices in MENA
Target Industry Verticals
including hardware used to collect site topography and weather information, and the system which indicates how wind power will vary
� Industry best positioned for Wind Power Forecasting is Utilities
� State could play a Facilitator or Developer Role in
incubating opportunities given high complexity of
development and high financial requirements
� Development could be pursued through a partnership
with Kahramaa and through inorganic acquisition of
global players in this space
Ownership Model and Role of State
� Human Capital Capability Requirements: – Applied mathematicians, mechanical engineers,
algorithms designers, electrical engineers, embedded systems specialists
� Regulatory and Policy Considerations: – Required support for hiring foreign talent – Regulations related to smart meter implementation
Required Enablers
BOperational Peak Funding: $0.46Mn
Cum. CapEx: $0.53Mn
NPV: $0.65Mn
4.0
1.2
0.4
20172013 2015
3.7
1.20.6
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� Virtual Power Plants (VPP) Management
Tools manage clusters of small decentralized
power plants through a central control entity
� VPPs provide higher efficiency and more
flexibility than conventional power plants
� Virtual Power Plants Management Tools /
Services will be focused on Qatari market
initially
Investment in Virtual Power Plants Tools and Management could provide Qatar with a leading innovative position in this space
� International Players providing VPP management tools include Energy
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� R&D center dedicated to the advancement of Virtual Power Plants systems and technologies
� Software solutions which link power-generating units with information on market developments, environmental factors and other data to maximize system efficiency and reliability
Competitive Dynamics
CapEx / Funding / NPV
1.50.2
12.6
1.5
0.10.1
201720152013
1.30.2
10.2
A
B
Operational Peak Funding: $2.4Mn
Cum. CapEx: N/A
NPV: N/A
Operational Peak Funding: $3.3Mn
Cum. CapEx: $4.8Mn
NPV: $10.8Mn
Virtual Plants Management Tools / ServicesO39
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
management tools include Energy Management Solutions, Inc (EMS), Energy ICT, and Siemens; Siemens has presence in MENA region
Target Industry Verticals
� Bundled software and services
provide a full solution. Services include system installation, integration, and monitoring
� Industries best positioned for Virtual Power Plants Management Tools and Services are Utilities and Oil and Gas
� State could play a Facilitator or Developer Role in
incubating R&D opportunity
� State could play a Facilitator Role in pursuing other
two opportunities; development could be pursued
through a partnership with Kahramaa and other
energy players in the market
Ownership Model and Role of State
� Human Capital Capability Requirements: – Applied mathematicians, mechanical engineers,
algorithms designers, electrical engineers, embedded systems specialists
� Regulatory and Policy Considerations: – Required support for hiring foreign talent – Regulations related to smart meter implementation
201720152013
2.20.2
2017
18.4
20152013
201720152013
2.00.3
2017
16.0
20152013
Required Enablers
C
NPV: $10.8Mn
Operational Peak Funding: $5.2Mn
Cum. CapEx: $6.9Mn
NPV: $6.3Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� Grid Management Solutions consist of
solutions developed to manage power grids, pipelines and water networks. Examples of such solutions include vehicle-to-grid solutions which enable electric vehicles to deliver electricity to the power grid or control the charging rate
� Grid Management solutions will serve Qatar only
Investment in Grid Management Solutions R&D and commercial opps. provides Qatar with a leading position in this space
� International Players providing Grid Management solutions include Grid Point,
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� R&D center dedicated to improved algorithms, sensor technologies, analytics and statistics, innovative system configuration of gridablevehicles, innovative energy storage solutions, etc.
� Software solutions developed to manage and monitor distributed sources of energy consumption, generation and storage (power grids, pipelines and water networks)
Competitive Dynamics
CapEx / Funding / NPV
3.30.8
14.2
2.00.30.5
201720152013
2.91.2
11.5
A
B
Operational Peak Funding: $4.1Mn
Cum. CapEx: N/A
NPV: N/A
Operational Peak Funding: $2.1Mn
Cum. CapEx: $2.7Mn
NPV: $17.4Mn
Grid Management SolutionsO40
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Management solutions include Grid Point, AMSC, Danfoss, Ventyx , Schneider Electric
� Danfoss, Ventyx and Schneider Electric have presence in the Middle East
Target Industry Verticals
� Bundled software and services
include system installation, monitoring, technical support, and advisory/consulting
� Industries best positioned to benefit from local provision of Grid Management Solutions are Utilities and Oil & Gas
� State could play a Facilitator or Developer Role in
incubating R&D opportunity
� State could play a Facilitator Role in pursuing other
two opportunities; development could be pursued
through a partnership with Kahramaa and other
energy players in the market
Ownership Model and Role of State
� Human Capital Capability Requirements: – Applied mathematicians, electro-mechanical
engineers, algorithms designers, electrical engineers, embedded systems specialists
� Regulatory and Policy Considerations: – Required support for hiring foreign talent
201720152013
5.41.1
201720152013
23.6
201720152013
5.01.6
20172015
20.6
2013
Required Enablers
C
NPV: $17.4Mn
Operational Peak Funding: $3.5Mn
Cum. CapEx: $4.4Mn
NPV: $16.7Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Provision of Demand Side Management Tools could be pursued by the private energy sector through partnership models or M&A
Revenues COGS+ OpEx
� Provision of consumer-facing
Advanced Metering Infrastructure
(AMI):
� Smart / Intelligent meters offer consumers real-time pricing and usage information, providing them with the necessary tools to make conscious energy consumption decisions
� Availability of such information motivates consumers to reduce overall consumption, subsequently contributing to environmental
� Opportunity entails control of energy consumed by end users, especially during peak hours
� Opportunity does not necessarily decrease total energy consumption, but could reduce the need for investments in distribution networks and power plants
� Opportunities are related to providing services to SMEs and large corporates in Qatar only
� International providers offer services worldwide and have presence in the Middle-
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $2.3Mn
Cum. CapEx: $2.4Mn
8.1
0.90.2
201720152013
7.3
0.90.3
201720152013
Demand Side Management Tools / ServicesO41
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
contributing to environmental sustainability
� Utilities: Example – Delivery of electrical utilities
worldwide and have presence in the Middle-East region and Qatar
� Players include Infosys, Kema, Siemens and Texas Instruments
� Opportunity should be undertaken by the Private sector. Development could be pursued:
– Through inorganic acquisitions of small players
– Through partnerships with global providers, especially for hardware provision in the market
� State can play a Facilitator role by positioning business as a preferred partner of Kahramaa
Ownership Model and Role of State
� Human Capital Capability Requirements: – Process automation experts, control systems
engineers, electro-mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent; – Partnerships enablement; and
Required Enablers
NPV: $3.8Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Business Process Automation solutions are key for operational efficiencies; market is currently served by global providers
Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Opportunities related to developing
software to integrate and automate
processes; features include (non-exhaustively):
– Writing and executing simple or complex business process automation scripts or macros
– Setting-up a package of dashboards and reports to be generated at defined intervals
– Intelligent validation to ensure
� Business Process Automation entails automating business processes, integrating applications and restructuring resources
� BPA allows increasing efficiency and reducing cost
� Opportunities are related to providing services in Qatar and the GCC
� Global competitors serve the Qatari market and the region and provide several software
Overview
Competitive DynamicsA
Operational Peak Funding: $1.7Mn
Cum. CapEx: $2.3Mn
2017
0.0
2015
2.9
2013
26.5
2017
0.0
2015
21.5
2013
2.8
Business Process AutomationO42
Description CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
logically correct and error-free process models
– Instant response to business and client needs
– Automated reminders, escalations and alerts
� Government: Example – Legislative planning of e-Government or defense operations
� Financial Services: Example – Business support in banking
and the region and provide several software solutions with different features
� Players include Microsoft, Oracle, IBM and SAP
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, for example, State could facilitate partnerships of local developers with global providers, and position Business as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, process
automation experts, systems engineers and IT engineers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent – Partnerships enablement
Required Enablers
NPV: $37.1Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunities related to Business Process Outsourcing exist in the market
Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Opportunities related to ICT
consulting and managed services
across different sectors; services across sectors include:
– Evaluation of as-is business operations
– Compiling outsourcing plan based on business needs
– Provision of back, middle and front-office services
– Provision of risk management
� Opportunity entails process outsourcing services
� Business Process Outsourcing (BPO) allows companies enhance performance by controlling cost, reducing risk and focusing on core business activities
� Opportunities are related to serving SMEs and large corporates across different sectors in Qatar
� Global players have strong presence in the market and provide outsourcing and
Overview
Competitive DynamicsA
Operational Peak Funding: $1.4Mn
Cum. CapEx: $0.6Mn
2017
0.0
2015
3.3
2013
7.4
2017
0.3
2015
6.1
2013
2.9
Business Process OutsourcingO43
Description CapEx / Funding / NPV
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Provision of risk management system
� Government: Example – Legislative planning of e-Government and defense operations
� Financial services: Example –Underwriting of insurance services
� Healthcare: Example – Sales and marketing of medical equipment
� Manufacturing: Example – Operations and maintenance
market and provide outsourcing and consulting services
� Service providers include IBM, Accenture, Hewitt Associates, Capgemini, Genpact, Tata, Wipro and Infosys
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, for example, State could facilitate partnerships of local developers with global providers, and position Business as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Business process design experts, systems
engineers, IT engineers and strategic experts� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Partnerships enablement– Data privacy laws
Required Enablers
NPV: $9.6Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Small incremental cost (range of ~$20K - ~30K over four years)
� May generate revenue uplift for online Government services; main drivers are (i) sharing public information, and (ii) improving citizens online experience
� Revenue uplift
e-Society enables the Government to better connect with the public and share information with them
Description Revenues COGS + OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Provision of online information on
Government services, awareness
campaigns and Government
initiatives
� e-Society is a communication service used by Governments to share digital media and information with the public
� Service consists of two main steps; information digitization and reach the citizens using the Internet
� Opportunities are related to offering services to the Qatari Government
� N/A
Overview
Competitive Dynamics
CapEx
A
e-SocietyO44
� Relatively small incremental cost (ranging between ~$100K and ~$150K over four years)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
� Revenue uplift could reach 1%
Target Industry Verticals
� Government: Example - Service delivery management for e-Government
� Opportunity should be developed by the State, in particular, through i-Gov or Hukoomi
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, web designers, programmers,
systems engineers and IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights– Digital Rights Management (DRM) protection– Data privacy laws
Required Enablers
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Small incremental cost (ranging between ~$20K and ~30K over four years)
� May generate revenue uplift for online Government services; main drivers are (i) sharing public information, (ii) improving citizens online experience, and (iii) providing a
G2G, G2C, G2B e-Services and Applications enable provision of additional online Government services
Business Models and Top Down Financial Outlook (USD Million)
� Provision of incremental services to
what is already available through
Hukoomi. Services would include G2C, G2B, and G2G applications and services
� Such services could include e-procurement services
� Online operations between the Government other parties (other Government entities, citizens or businesses) to facilitate interactions and service delivery
� Digital interaction includes governance, information and communication technology (ICT) and business process re-engineering (BPR)
� Opportunities are related to offering services to the Qatari Government
� N/A
Overview
Competitive DynamicsA
� Small incremental cost (ranging between ~$100K and ~$150K over four years)
G2G / G2C / G2B e-services / ApplicationsO45
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
(iii) providing a new set of online services
� Revenue uplift depends on types of new offered services
Target Industry Verticals
� Government: Example - Service delivery management for e-Government
� Opportunity should be developed by the State, in particular, through i-Gov or Hukoomi
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, web designers, programmers,
systems engineers and IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights– Data privacy laws
Required Enablers
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Self-service terminals serving Government services and transactions
� Providing such terminals at Government points of service or agencies reduces labor cost and time, and improves operational efficiency
� Opportunities are related to providing services to the Qatari Government
Government demand for Self-Service Terminals management is better addressed by local providers
� Global manufacturers provide self-service terminals such as self check-in hardware and
Business Models and Top Down Financial Outlook (USD Million)Overview
� Provision of self-service hardware
(hardware manufactured outside
Qatar), software and Government
services; self-service functionalities include (non-exhaustively):
– Car registration
– Driving license submission forms and payment
– Stolen ID card replacement request
� Provision of self-service hardware,
manufactured outside Qatar, through
Competitive Dynamics
0.3
0.1
0.1
2013 20172015
0.10.1
2013 2015 2017
0.2
AOperational Peak Funding: $0.07
Cum. CapEx: $0.03Mn
NPV: $0.7Mn
Cum. CapEx: $0.03Mn
e-Services Terminals ManagementO46
Description Revenues COGS+ OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
terminals such as self check-in hardware and software in the Middle East region. Suppliers include NCR, ARINC, Protouch and SITA
� Some manufacturers have established partnerships with software developers such as IBM and Microsoft
Target Industry Verticals
manufactured outside Qatar, through partnerships with global vendors
� Government: Example - Service delivery management for e-Government
� Opportunity should be undertaken by the private sector; development could be pursued through:
– Inorganic acquisitions of small global players
– Partnerships with global providers, especially for hardware provision in the market
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, programmers,
systems engineers and mechanical engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
BOperational Peak Funding: $0.06Mn
Cum. CapEx: $0.03Mn
NPV: $0.6Mn2017
0.1
2013 2015
0.0
0.2
0.10.1
2013
0.2
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Public-private partnership could be considered to establish opportunity related to Defense Systems and Applications
Revenues COGS + OpEx
� Provision of defense intelligence
systems for Government
applications
� Features include:
– Capture of real-world impairments of off-the-air signals
– Discovering image files located on various imagery libraries located throughout the community
– Identifying imagery and other geospatial data in a database
� Defense systems and applications consist of effective automated test, measurement, and control systems using different technologies such as geospatial imagery or RFID signals
� Opportunities are related to providing services to the Qatari homeland territories, Government agencies and army bases
� International providers include Thales, National Instruments, Rolta, AAR and
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $3.1Mn
Cum. CapEx: $3.4Mn
2017
10.2
2015
3.3
2013
1.4
2017
5.5
2015
3.1
2013
2.1
Defense Systems and ApplicationsO47
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
geospatial data in a database utilizing input search parameters
� Government: Defense operations, maintenance and support
National Instruments, Rolta, AAR and Intergraph
� Thales, National Instruments and Rolta have presence in the region
� Initiative could be established as a public-private partnership between concerned Government entities, relevant ministries in Qatar, and ICT providers to promote local provisioning of defense systems and applications
� PPP will focus on building local capacity in ICT architecture, and integration related to defense
Ownership Model and Role of State
� Human Capital Capability Requirements: – Control systems engineers, electro-mechanical
engineers, smart systems engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent; – Partnerships enablement; and
Required Enablers
NPV: $32.2Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Customer Analytics Tools are provided by Int’l players; State should protect new entrants into this space given high competition
Business Models and Top Down Financial Outlook (USD Million)
� Commercial opportunities relating
to developing business intelligence
tools; features of tools include (non-exhaustively):
– Measurement, presentation and monitoring of performance using dashboards and reports
– Predictive analytics and what-if analysis
� Customer data analytics is the systematic examination of a company's customer information to assess customers behavior
� BI tools use data mining, performance measurement and statistical and predictive analysis to provide insights that enable better decision making and identify high-value customers to proactively interact with them
� Opportunities are related to providing services in Qatar and the GCC region
� Global providers serve the Qatari market and the GCC region
Overview
Competitive DynamicsA
Operational Peak Funding: $2.0Mn
Cum. CapEx: $1.7Mn
4.4
1.2
201720152013
17.6
4.4
1.7
20172015
14.3
2013
Customer Analytics (BI) ToolsO48
Description Revenues COGS+ OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Energy: Example – Sales and marketing
� Financial services: Example – Market research and product development
� Telecommunication services: Service development and distribution
� Social affairs: Example – Social experience and problems analysis
the GCC region
� Players include SAS, IBM, Oracle, SAP and Microsoft, each offering varied range of tools and software
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, as it faces direct competition from global, renown providers; for example, Business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, data processing
experts and BI experts� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law– Modification of policies for hiring foreign talent– Partnerships enablement
Required Enablers
NPV: $24.0Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Value of Maintenance & Support opportunity could reach ~$54Mn by 2017 and should be pursued by the private sector
Business Models and Top Down Financial Outlook (USD Million)
� Commercial opportunities relating
to IT consulting, maintenance and
support services
� Services include maintenance and
support for:
– Network and infrastructure (hardware installation, configuration, etc.)
– Software and applications (software installation, testing, quality assurance, etc.)
� Hardware support services such as hardware installation activities, configuration, etc.
� Software support services such as installation, configuration, testing, quality assurance, etc.
� Opportunities are related to serving companies in Qatar only
� Global service providers serve the Qatari and regional market; Eight players hold ~65%
Overview
Competitive DynamicsA
Operational Peak Funding: $10.3Mn
Cum. CapEx: $5.0Mn
5.8
2017
20.4
2013 2015
54.0
9.1
2017
47.6
2015
20.8
2013
IT Systems Maintenance & SupportO49
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Financial Services: Example – Business support for banking operations
regional market; Eight players hold ~65% exclusive market share
� Providers include Mannai, GBM, ABA, Cisco, Accenture, Infosys and CA
� Opportunity should be pursued by the private sector
� New entrant should serve industry verticals that are least served by local providers
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, system engineers, IT engineers and
electrical engineers� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law– Modification of policies for hiring foreign talent
Required Enablers
NPV: $37.9Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Finance programs for individual or enterprise
use, such as cash management, asset
management, tax preparations, risks
management for commodity trading, treasury
solutions, investment management software,
etc.
� Financial Software and Services will serve
Qatar and GCC
Opportunity aims at establishing a leading Financial Software & Services provider that will initially serve Qatar and GCC
� International players offering financial software or services include Murex, FINCAD,
Business Models and Top Down Financial Outlook (USD Million)Overview
Description Revenues COGS + OpEx
� Financial solutions for Enterprise and large Corporates; including solutions for cash management, asset management, tax preparations, risk management, etc.
� Support Services for financial systems implementation and migration;
Competitive Dynamics
CapEx / Funding / NPV
3.3
0.4
20.7
2013 20172015
2.90.7
2013 2015 2017
16.1
AOperational Peak Funding: $1.1Mn
Cum. CapEx: $1.4Mn
NPV: $36.6Mn
Cum. CapEx: $0.8Mn
Financial Software & ServicesO50
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
software or services include Murex, FINCAD, Oracle, Intuit, and Calypso; such players serve the region currently
� Oracle has offices in the MENA region, including those in Egypt, Jordan and UAE
Target Industry Verticals
systems implementation and migration; in addition to services to support in areas such as financial architecture consulting, design of testing methods, development of mathematical models, and training
� Industry best positioned for Financial Software and Services are Government, Retail/Business and Trade, Energy, and Financial Services
� Opportunity should be pursued by the private sector
� Greenfield development is recommended through a
mix of organic and inorganic development, as well as
partnerships with (i) systems integrators; (ii) project
management providers; and (iii) training institutions,
etc.
Ownership Model and Role of State
� Human Capital Capability Requirements: – Application programmers, Algorithm designers, IT
engineers, Financial experts� Regulatory and Policy Considerations:
– Required support for hiring foreign talent – Data Privacy and security regulations– Favorable cross-ICT and Finance regulations
Required Enablers
BOperational Peak Funding: $0.9Mn
Cum. CapEx: $0.8Mn
NPV: $17.4Mn
1.70.2
20172013 2015
12.3
1.50.3
2013
10.0
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Cost reductions due to streamlining of certain operations online
� Incremental OpEx for managing online platform
� NA
e-Banking portals allow customers to perform transactional and non-transactional financial operations online
Business Models and Top Down Financial Outlook (USD Million)
� Opportunities relating to providing
online banking services; services include (non-exhaustively):
– Viewing account balances
– Viewing transactions and financial statements
– Transferring money between linked accounts
– Paying third parties (e.g., bill payment)
� e-Banking services allow customers to perform transactional and non-transactional operations online
� Security threats remain a critical issue for online banking but several countermeasures exist to avoid the security attacks
� Commercial Bank of Qatar, Qatar National Bank, Doha Bank, International Bank of
Overview
Competitive DynamicsA
e-BankingO51
� Cost required for establishing an online platform; cost ranges between $2.8Mn and $10Mn
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Financial services: Banking service provision
Bank, Doha Bank, International Bank of Qatar, Ahli Bank, Mashreq Bank, HSBC Qatar, Qatar Islamic Bank and Standard Chartered Bank, provide eBanking services such as account viewing, transfers, credit card payments
� Opportunity should eventually be entirely pursued by existing financial institutions in Qatar, specifically banks which have not established their Qatar e-banking systems such as BNP Paribas, Arab Bank and United Bank Limited
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, web designers, programmers,
systems engineers and IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Multi-site VPN is a secure network that uses primarily public telecomm infrastructures to provide remote offices with access to central organizational network
� IP-VPNs have become more prevalent in the communications industry due to significant cost reductions, increased bandwidth and increasing security requirements
� Opportunities are related to providing services in Qatar, Egypt and Saudi Arabia
Additional providers for Multi-Site IP-VPN connections could be established by fixed players in the market
� Global providers offer services to large corporates and have strong presence in
Business Models and Top Down Financial Outlook (USD Million)Overview
� Provision of VPN mgmt. services;
features include (non-exhaustive): – Enabling/disabling VPN services– Specifying VLAN membership for
VPN interfaces– Viewing operational status of
interfaces– Enforcing strict security (SSL
connectivity and IPSec tunnels between endpoints)
� Aggregation and installation of
network infrastructure between
Competitive Dynamics
13.0
4.83.7
2013 20172015
4.75.4
2013 2015 2017
10.6
AOperational Peak Funding: $3.4Mn
Cum. CapEx: $1.9Mn
NPV: $15.3Mn
Cum. CapEx: $2.5Mn
Multi-site IP-VPNO52
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
corporates and have strong presence in Qatar and the GCC region
� Providers include Cisco, Huawei and Alcatel-Lucent. Telecom operators such as Qtel also provide multi-site VPN services for the GCC region
Target Industry Verticals
network infrastructure between
different sites and provision of VPN
managed services over the network
� Financial services (within product development and business support)
� Social affairs: Example – social requirements identification and social problems analysis
� Other industry verticals such as healthcare, retail and manufacturing
� Opportunity should be pursued independently by fixed telecom operators in Qatar
� State would play a facilitator role in the case of operators leasing infrastructure from Qatar National Broadband Network
Ownership Model and Role of State
� Human Capital Capability Requirements: Systems and IT engineers, telecommunications
engineers and network security experts� Regulatory and Policy Considerations: Cyber security laws and regulations Enforcement of cyber security laws at OSI (Open
Systems Interconnection) layer-3 and layer-4� QNBN enables providers to evolve IP-VPN offers
through reliable and cost effective connectivity
Required Enablers
BOperational Peak Funding: $4.4Mn
Cum. CapEx: $2.5Mn
NPV: $19.6Mn2017
6.2
2013 2015
4.7
16.8
6.17.0
2013
13.6
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Management of businesses aggregated data, identifying data access rights for various users
� Analysis of operational activities at all organizational levels
� Opportunities are related to providing services to companies in Qatar only
IMS is mainly provided by international players; State should protect new entrants into this space given high competition
� Services from global and regional providers are available in MENA, some of them having
Business Models and Top Down Financial Outlook (USD Million)Overview
� Aggregation, structuring and quality
management of data, including
access rights definition
� Detailed logging and reporting of
operational activities
Competitive Dynamics
13.1
2.5
0.1
2013 20172015
2.40.1
2013 2015 2017
10.6
AOperational Peak Funding: $1.1Mn
Cum. CapEx: $1.9Mn
NPV: $18.1Mn
Cum. CapEx: $0.4Mn
Information Management SystemsO53
Description Revenues COGS + OpEx CapEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
are available in MENA, some of them having stronger presence than others
� Main providers in Qatar include IBM, Oracle, Tata, Wipro and Satyam
Target Industry Verticals
operational activities
� Financial Services: Example – Sales and marketing in banking and insurance operations
� Other industry verticals such as energy, telecommunication services and retail
� Opportunity should eventually be entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, as it faces direct competition from global, renown providers; for example, Business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, algorithm designers, data processing
experts and IMS experts� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law– Modification of policies for hiring foreign talent– Partnerships enablement
Required Enablers
BOperational Peak Funding: $0.4Mn
Cum. CapEx: $0.4Mn
NPV: $9.5Mn2017
1.2
2013 2015
0.0
6.6
1.20.0
2013
5.3
20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Platform providing estimates of bundled packages; platforms used as enablers to boost revenues of mainstream business
� Insurance industry, for example, can benefit from such platform to combine products such as home insurance, car insurance, health insurance and life insurance,
Online Service Bundling is mainly targeted at insurance industry; Greenfield development is recommended for private sector
� International insurance companies offering bundled packages include Progressive,
Overview
Revenues COGS + OpEx
� Platform to provide bundled
insurance packages which are designed for customers a la carte to provide discounts over separate insurance purchases
Competitive Dynamics
CapEx
A
� Small incremental cost if online platform is already developed (range of ~$100K -~$150K over 4 years)
� May generate revenue uplift. Main drivers are (i) sharing public information, (ii) improving customer experience, and (iii) up-selling products and services
� Revenue uplift
Online Service BundlingO54
� Small incremental cost if online platform is already developed (range of ~$20K - ~30K over 4 years)
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
bundled packages include Progressive, Geico, Wells Fargo Insurance
� Insurance companies in Qatar do not offer service bundling online; such companies include: Al Bayan Insurance Broker, Al Khaleej Takaful Group, Qatar Insurance Company (details a bundled motor, annual leave and home insurance service without providing pricing)
Target Industry Verticals
� Financial Services industry is best positioned for online insurance service bundling
� Development recommended for the private sector
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers and programmer– Algorithm designer– Engineers (IT, systems)
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Online data privacy and tamper resistance
Required Enablers
� Revenue uplift could range between 1% and 3%
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
System Monitoring sols. serve as access control mechanisms within an organization; development by private sector is recommended
Revenues COGS + OpEx
� Provision of system monitoring
tools (e.g., using Multi-Level
Security (MLS) or Chinese Wall
model) in order to:
– Ensure access to authorized parties only
– Prevent disclosure of confidential information
– Enforce information flow policy
� Access control matrices are used within organizations to allow/deny access to organizational information
� System monitoring solutions detect unauthorized access to information within an organization; this can sometimes be due to a system malfunctioning or misconfiguration
� Opportunities are related to providing services to Qatari and regional companies
� Several players offer system monitoring solutions in Qatar and the region
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.8Mn
Cum. CapEx: $0.3Mn
2017
5.0
2015
2.6
2013
0.3
2017
4.4
2015
3.0
2013
0.7
System MonitoringO55
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Financial Services and other vertical industries are well positioned to benefit from this opportunity
solutions in Qatar and the region
� Regional providers include: NavLink, and other players serving the Qatari market
� Global players include Cisco, Microsoft and HP. Regional distributors to global service providers are also present in the market
� Opportunity should be pursued by the private sector
Ownership Model and Role of State
� Required enablers include:
– Publishing of internal organization security audit, accountability, and compliance legal framework;
– Introduction of intellectual property rights
Required Enablers
NPV: $2.9Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Marketplaces encompass C2C e-commerce and should be set by private entities; Government should ensure favorable conditions
Revenues COGS + OpEx
� Provision of online marketplace for individuals and third parties to sell their products to consumers
� Marketplaces can allow different types of services:
– Auction-style listings: seller offers one or more items for sale for a specified number of days
– Fixed price format: seller offers one or more items for sale at a Buy It Now price.
� Growth of Internet and e-commerce penetration have changed purchasing patterns of consumers and businesses
� A marketplace is a website which allows merchants and individual traders to sell their wares through online system, for either a percentage of the sale or for a listing fee, while transactions are processed by the marketplace operator
� Few local providers offer marketplaces platforms; value proposition remains weak.
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $12.9Mn
Cum. CapEx: $29.3Mn
2017
256.8
2015
171.2
2013
93.0
2017
236.3
2015
160.9
2013
93.9
Market Places/AggregatorsO56
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Fixed price format with best offer: seller accepts best offers
� Retail: Sales and Marketing in Retail and Trade
platforms; value proposition remains weak. Competition also emanates from regional providers with advanced propositions and a multi-regional focus
� Players providing services in the Qatari market and the region include (non-exhaustively): Carsemsar, Souq.com, and Mubawab
� Private sector should take the lead in developing the e-commerce opportunity
� Government should help build a business climate that is suitable for innovation and investment related to marketplaces
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designers, data processing
experts, IMS experts� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law;– Modification of policies for hiring foreign talent;– Introduction of intellectual property rights– Improving logistics services, warehousing
Required Enablers
NPV: $129.2Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Campaign automation business provides P&S relevant to e-marketers; opportunity should be pursued by private sector
Revenues COGS + OpEx
� Provision of campaign automation
tools. Software features include
(non-exhaustively):
– Modeling campaign process graphically
– Clear overview of procedures involved in a campaign
– Planning and defining rules and conditions for the process steps (e.g. sending confirmation e-mails)
– Follow-up steps based on customer
� Campaign Automation consists of automating all steps in marketing campaigns from the most basic email marketing programs to sophisticated event triggered campaigns
� Campaign automation creates efficient, repeatable processes and provides direct reactions to customer responses and scalable marketing operations
� Opportunities are related to serving SMEs and large corporates in Qatar and GCC
� Global players provide services and have strong presence in the region, directly or
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.0Mn
Cum. CapEx: $1.1Mn
9.9
20172015
2.6
2013
0.1
2015 2017
0.1
2013
8.0
2.6
Campaign AutomationO57
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Follow-up steps based on customer response
– Logging of all campaign activities
� Financial Services: Sales and Marketing within insurance operations
� Campaign Automation tools can be used across several other industries including telecommunication services, banking, retail, Government and tourism
strong presence in the region, directly or through partnerships
� Providers include (non-exhaustively) SAS, Eloqua, SugarCRM and Marketo
� Opportunity should be eventually entirely pursued by the private sector
� State could play a facilitator role in the initial phases of establishing the opportunity, which is in direct competition with global, renown providers
� For example, business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, data processing
experts, media and advertising experts� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law;– Modification of policies for hiring foreign talent;
Required Enablers
NPV: $13.4Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Provision of medical devices asset management; services are still confined to international providers
Revenues
� Commercial opportunities provides
maintenance and repair services to
hospitals and medical centers;
opportunity also targets
development of software which
provides several functionalities
(including):
– Creation of an equipment inventory
– Keeping records of scheduled services
– Controlling spares and stocks
� Management of medical equipment is a pressing challenge for hospitals
� As the number of devices increase, asset management becomes critical, hence the importance of tools to create an equipment inventory, keep record of scheduled services and control spares and stock
� Opportunity mainly targets healthcare institutes within Qatar
� Global service providers are present in the region. GE Healthcare has a strong presence
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.4Mn
2013
0.1
2015
0.5
2017
2.2
2017
1.5
2015
0.4
2013
0.1
Medical Devices Asset ManagementO58
Business Models and Top Down Financial Outlook (USD Million)
Description COGS + OpEx
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Increasing equipment availability
– Improving equipment maintenance, support and allocation
� Healthcare: Maintenance, repair and overhaul of medical equipment
region. GE Healthcare has a strong presence in the market, other suppliers include IBM, Modern Technology, UMG (United Medical Group) and Aeroscout
� Opportunity should be undertaken by the Private sector. Development could be pursued:
– Through inorganic acquisitions of small global players
– Through partnerships with global providers, especially for hardware provision in the market
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, process
automation experts, systems engineers, IT engineers, biomedical engineers
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent; – Partnerships enablement; and– Protection of local providers
Required Enablers
NPV: $4.6Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunity relating to provision of Healthcare Apps. should be developed by private sector in collaboration with health institutes
Revenues COGS + OpEx
� Healthcare Applications to provide solutions across various blocks of the value chain:
– Scheduling and admission building block of the value chain: communication with clinic administrators
– Diagnosis and treatment building blocks of the value chain
� Healthcare applications are used to facilitate data recording and retrieval,
� Healthcare applications encompass software solutions for healthcare institutions; solutions cover:
– Appointment scheduling
– In-patient admission
– Reporting results of in-patient and out-patient diagnosis and treatments
� Opportunity covers the GCC region
� International players offering Healthcare Applications include Oracle, General Electric,
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.3Mn
3.3
0.9
0.5
201720152013
2.6
0.80.8
201720152013
Healthcare ApplicationsO59
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
as well as knowledge sharing
� Healthcare: Patient record database, information sharing
Applications include Oracle, General Electric, Clinical Solutions; Oracle and General Electric have established presence in the MENA region
� Opportunity should be eventually entirely pursued by
the private sector, in collaboration with various players
in the healthcare sector
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, web designer, programmers, systems
engineers, IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
NPV: $6.1Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Clinical Informatics is the use of IT to create a platform which will facilitate the transfer of healthcare information and knowledge, supporting the delivery of safer, more efficient healthcare, services
� Clinical informatics solutions will serve Qatar only
Clinical Informatics facilitate transfer of healthcare information and knowledge; opportunity could be established as a PPP
� International Players include McKesson, Orion Health, iSoft, Intersystems
Overview
Revenues COGS + OpEx
� Electronic Health Records
Platform: used by medical institutions to automate clinical functions, through prescription management for example, diagnostic order entry, results reporting, medical billing and medical-surgical supplies
� Healthcare Knowledge Database : used by medical institutions to
Competitive Dynamics
CapEx / Funding / NPV
8.4
2.6
21.7
2013 20172015
7.3
4.0
2013 2015 2017
17.3
AOperational Peak Funding: $4.8Mn
Cum. CapEx: $3.1Mn
NPV: $29.5Mn
Cum. CapEx: $0.2Mn
Clinical InformaticsO60
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Orion Health, iSoft, Intersystems� Orion, iSoft and Intersystems have presence
in MENA� Malomatia in Qatar, is currently building a
health informatics team to implement a Clinical Information Systems project
Target Industry Verticals
used by medical institutions to improve the quality of patient care through systematic creation, modeling, sharing, operationalization and translation of healthcare knowledge
� Industry best positioned for clinical informatics is Healthcare
� Initiative could be established as a public-private partnership between healthcare institutes, relevant ministries in Qatar, and ICT providers to promote health system strengthening
� PPP will focus on building local capacity in ICT portfolio management, architecture, and integration.
Ownership Model and Role of State
� Human Capital Capability Requirements: – Biomedical engineers, Internal medicine experts,
Developers, programmers, systems engineers, IT engineers, applied mathematicians
� Regulatory and Policy Considerations– Standards develop. for health info. and informatics– Modification of policies for hiring foreign talent– Data access policies and regulations– Data privacy rules and regulations
Required Enablers
BOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.2Mn
NPV: $1.6Mn
0.80.80.8
20172013 2015
0.50.6
0.9
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� e-Health provides healthcare services using electronic processes and communication for monitoring, diagnosis and treatment support
� m-health uses a mobile device to collect and aggregate patient vital information, providing alerts on occurrences of abnormal behavior
� e/m-Health services will serve Qatar only
m-Health entails expansion of Qtel’s and VF current offerings; partnerships between operators and healthcare institutes are key
� International eHealth organizations include Canada Health Inforway, eHealth Ontario,
Business Models and Top Down Financial Outlook (USD Million)Overview
Revenues COGS + OpEx
� Transaction and subscription
based fees incurred when a user triggers an e-Heath service, or as a bundled package for multiple transactions
� Subscription and transaction based through mobile operators
Competitive Dynamics
CapEx / Funding / NPV
7.8
3.21.1
201720152013
6.2
2.71.2
201720152013
AOperational Peak Funding: $0.2Mn
Cum. CapEx: $0.1Mn
NPV: $13.9Mn
Cum. CapEx: $0.9Mn
e/m-HealthO61
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Canada Health Inforway, eHealth Ontario, Lombardie Informatica Italy
� Operators in MENA offering m-Health services are Qtel, Etisalat, Vodafone and Orange and STC
Target Industry Verticals
based through mobile operators (m-health) Packaged applications for m-health,
i.e. programs that send signals when needed (e.g. abnormal behavior, weekly reports) to monitoring base station
Subscription-based apps can be downloaded on smart phones
� Industries best positioned to benefit from e-Health and m-Health services are -Heath, Telecommunications, Sports, and Social Affairs
� e-health opportunity should be pursued by established healthcare institutions in Qatar (e.g., SIDRA Medical and Research Center, Hamad hospital, etc.)
� m-health should be pursued as a joint venture between mobile operators and healthcare institutions in Qatar – Qtel and Vodafone should expand on their offering and establish partnerships with health players
� State can play role of Facilitator (e.g., through SIDRA)
Ownership Model and Role of State
� Human Capital Capability Requirements: – Application programmers– Algorithm designers– IT engineers– Healthcare experts and practitioners
� Regulatory and Policy Considerations: – Required support for hiring foreign talent – Data Privacy and security regulations
Required Enablers
BOperational Peak Funding: $1.0Mn
Cum. CapEx: $0.9Mn
NPV: $13.8Mn
8.16.1
3.7
201720152013
6.45.1
4.2
201720152013Rev. opportunity
for both operators
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Small incremental cost if online platform is already developed (range of ~$20K - ~30K over 4 years)
� May generate revenue. Main drivers are (i) sharing public information, (ii) hosting embedded / display advertising
Social forums address interests of the wider public; development can be undertaken by both private and public sectors
Revenues COGS + OpEx
� Provision of online platforms for
Internet users to have discussions
and share information
� Discussions over online social forums may address different topics; members of forum can share their opinion concerning a place they visited for example or ask for specific information
� Features can be added to e-forum platforms such as word censoring or anti-spamming systems if needed
� Social forums or e-forums are online discussion sites where people can hold conversations in the form of posted messages. Users can be anonymous or have to register with the forum
� Forums are governed by administrators and moderators, which are responsible for the forums' conception, technical maintenance, and policies
� Existing social forums in Qatar are usually integrated within a website and are used for
Overview
Competitive Dynamics
CapEx
A
Social forum / e-forumO62
� Small incremental cost if online platform is already developed (range of ~$100K -~$150K over 4 years)
� Cost may be as high as $1.7Mn if an online platform needs to be developed from
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Social Affairs: Social and cultural cohesion strengthening
� Media: Social Connection
integrated within a website and are used for different purposes (e.g., Qatar Living)
� International forums such as facebook, twitter, Google+ also exist
� Opportunity could be eventually entirely pursued by the private sector
� However, Government entities in the social affairs sector, tourism sector, etc. can also establish e-forums that address topics of relevance to the wider public
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Web designers, Programmers,
systems engineers, IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
developed from scratch
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� N/A� Gait analysis is the study of human motion by
analyzing body movements/mechanics and muscle activity
� Gait recognition uses gait analysis to classify and identify individuals by analyzing behavioral characteristics, such as walking patterns; unlike biometric techniques such as iris recognition this is non-obtrusive and can be done at a distance
� Gait recognition will serve the GCC region
Gait Recognition is an emerging technique that involves motion-based authentication and identification
� International players developing Gait Recognition technology include BAE
Overview
Revenues COGS + OpEx
� R&D center dedicated to the advancement of Gait Recognition technologies, such as exploring new algorithms to identify individuals, and improving identification accuracy at larger distances
� Software component which is purchased separately and operates
Competitive Dynamics
CapEx / Funding / NPV
0.3
0.00.1
2013 2015 2017
AOperational Peak Funding: $0.6Mn
Cum. CapEx: N/A
NPV: N/A
Cum. CapEx: $0.2Mn
Gait RecognitionO63
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Recognition technology include BAE Systems (has an office in Saudi Arabia) and OmniPerception
Target Industry Verticals
purchased separately and operates with commercial imaging systems, such as CCTV cameras, to identify individuals unobtrusively and at a distance
� Industry best positioned for Gait Recognition / Motion-Based Recognition Services are Government and Healthcare
� Initiative should be pursued by the private sector
� State can play role of a Facilitator; it will enable
partnerships between developers of this initiative and
research institutions in Qatar (e.g., QCRI and QSTP)
Ownership Model and Role of State
� Human Capital Capability Requirements: – Algorithm designer, Application developers and
programmers, biometrics specialists, biomedical engineers, etc.
� Regulatory and Policy Considerations: – Authentication; security standards and
requirements; compliance rules– Data privacy and integrity laws
Required Enablers
BOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.2Mn
NPV: $6.3Mn
3.6
0.60.2
20172013 2015
2.8
0.50.3
2013 20172015
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Arabic Speech Recognition can be used for transcript.; partnership between private sector and current R&D initiatives is an option
Revenues COGS + OpEx
� Software for Arabic Speech Recognition designed for use on multiple platforms, including laptops and mobile phones; applications include transcription and voice commands
� ASR will cater to GCC, therefore variation in dialects and accents should be recognized
� Arabic speech recognition transfers spoken Arabic from audio to text, to be used on voice-activated user interfaces
� Speech recognition can be speaker independent, or speaker dependent where the system is trained to a person’s specific voice resulting in more accurate recognition
� Opportunity will serve the GCC region
� Regional companies offering Arabic Speech Recognition include Sakhr Software, and
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $0.3Mn
Cum. CapEx: $0.02Mn
1.3
0.40.3
201720152013
1.0
0.4
0.5
201720152013
Arabic Speech RecognitionO64
Business Models and Top Down Financial Outlook (USD Million)
Description
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Industries best positioned for Arabic Speech Recognition Software are Government, Healthcare, Education, Media, and Sports
Recognition include Sakhr Software, and Emerging Technologies
� Research institutions such as QCRI are also conducting research in this field
� International companies having Arabic Speech Recognition capabilities include Microsoft
� Initiative should be pursued by the private sector
� State can play role of a Facilitator; it will enable
partnerships between developers of this initiative and
research institutions in Qatar (e.g., QCRI and QSTP)
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, programmers, systems engineers, IT
engineers, speech recognition experts, biometrics experts, applied mathematicians
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent– Data access policies and regulations
Required Enablers
NPV: $2.1Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
� Small incremental cost if online platform is already developed (range of ~$20K - ~30K over 4 years)
� N/A
Social Affairs portals address concerns of wider public; development should be done by both private and public sectors
Revenues COGS + OpEx
� Provision of web-portals for non-
profit organizations allowing them
to publish online:
– Activities updates
– Upcoming events
– Facts and figures
– Recent news
– Contact details
� Online platform can be standalone
dedicated to a specific
organizations or part of a
� Social Affairs Web-portals allow non-profit NGOs, supporting social causes to share information and updates on their organization and activities with the public
� Examples of causes include women’s rights, cancer treatment, and children abuse
� Opportunities are focused on the Qatari market
� Qatari NGOs such as Social Development Center, Qatar Charity and Qatar Orphan
Overview
Competitive Dynamics
CapEx
A
Social Affairs Web-portalsO65
� Small incremental cost if online platform is already developed (range of ~$100K -~$150K over 4 years)
� Cost may be as high as $1.7Mn if an online platform needs to be developed from
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
organizations or part of a
Government website
� Social Affairs: Example – Social problems analysis, communication and distribution
Center, Qatar Charity and Qatar Orphan Foundation have their own online portals
� Web-portals allow the organizations to publish information on what they do, their contact details and recent news and activities
� Opportunity could be eventually entirely pursued by the private sector
� However, Government entities in the social affairs sector, tourism sector, etc. can also establish social affairs web portals that address topics of relevance to the wider public
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Web designers, Programmers,
systems engineers, IT engineers� Regulatory and Policy Considerations:
– Modification of policies for hiring foreign talent– Introduction of intellectual property rights
Required Enablers
developed from scratch
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunity should be developed by the private sector in partnership with international providers
Revenues COGS+ OpEx
� Opportunity entails development of
Extended Enterprise Integrated
Solutions
� Tools include CRM and CLM models, allowing to:
– Measure customer-related metrics to indicate the performance of the business
– Analyze customers profiles
– Monitor growth of customer base
– Improve product development
� Companies across industries require customer-related software and systems to enhance interactions with the customers. Examples of tools include Customer Lifecycle Management (CLM) and Customer Relationship Management (CRM)
� Opportunities are related to serving SMEs and large corporates across industries in Qatar and the GCC region
� Software development companies offer solutions in the Qatari and regional markets
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.0Mn
Cum. CapEx: $1.1Mn
2017
11.1
2015
2.5
2013
0.1
2017
9.0
2015
2.5
2013
0.2
Extended Enterprise Integrated SolutionsO66
Description
Business Models and Top Down Financial Outlook (USD Million)
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Improve product development
� Retail Business: Example – Distribution and store operations
� Manufacturing: Example – Operations and maintenance, sales and marketing
� Tourism: Example – Advisory services and accommodation
� Media: Example – Publishing and distribution
solutions in the Qatari and regional markets across different industries. Players include Microsoft, Oracle, SAP, IBM, Epicor and Amdocs
� Products and services can be customized to fit the requirements of a specific industry
� Opportunity should be eventually entirely pursued by the private sector; this will involve a mix of partnerships with similar International initiatives
� State could play a facilitator role in the initial phases of establishing the opportunity
� For example, business can be positioned as a preferred Government partner
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers, Algorithm designer, data processing
experts, IT and systems engineers� Regulatory and Policy Considerations:
– Publishing and enactment of data privacy law;– Modification of policies for hiring foreign talent; – Partnerships enablement
Required Enablers
NPV: $15.4Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunity should be developed by private sector in partnership with international providers and players in education ecosystems
Description Revenues COGS + OpEx
Viable Business Models and Top Down Financial Outlook (USD Million)
� Bundled Software solutions across various blocks of the education value chain:
– Interaction building block of the value chain: communication and collaboration means between teachers and students, or students with peers; examples include Leaning Management Systems, tailored online forums, discussion boards, videoconferencing
– Knowledge Storage block of the
� Integrated Software Solutions for Education include bundled software that is used within each block of the Education value chain, e.g.: Interaction building block: Blackboard, or
teleconferencing tools Knowledge storage: virtual machines and
VMware hypervisor� Integrated Software Solutions for Education
opportunity will be mainly focused on Qatar
� International companies offering Integrated Software Solutions along the Education value
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $1.0Mn
Cum. CapEx: $1.1Mn
7.0
1.6
0.7
201720152013
5.4
1.41.0
201720152013
Integrated Software Solutions for EducationO67
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
– Knowledge Storage block of the value chain: information storage for retrieval when needed, for example databases, virtual libraries, encyclopedias, and search engines
� Integrated Software Solutions mainly caters to the Education sector
Software Solutions along the Education value chain include Microsoft, Blackboard, Moodle, HotChalk , VMware; Blackboard, Moodle, and VMware serve MENA customers
� Greenfield development of an Integrated Software Solutions business for Education by the private sector; this will involve a mix of partnerships with similar International initiatives
� This will also involve partnerships with players in the education ecosystem in Qatar
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers– Algorithm designer– Programmers– Education professionals and administrators
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent
Required Enablers
NPV: $11.0Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis
Opportunity facilitates local provision of technical and eng.CAD tools; opportunity should be pursued by private sector
Description Revenues COGS+ OpEx
Business Models and Top Down Financial Outlook (USD Million)
� Software for computer aided
design aiding in engineers in the drafting, modeling, design and manufacturing of systems, including:
Civil systems
Architecture systems
Electrical systems
Mechanical systems
� Computer aided design (CAD) tools to help in 2D and 3D design process, including drafting, documentation, digital prototyping and manufacturing
� CAD tools produce technical and engineering drawings which indicate information such as materials, dimensions and tolerances
� CAD tools will serve Qatar only
� AutoDesk, ACERI, Dassault Systemes and FrameMax provide CAD tools; AutoDesk and
Overview
Competitive Dynamics
CapEx / Funding / NPV
AOperational Peak Funding: $2.0Mn
Cum. CapEx: $1.2Mn
8.2
4.2
2.2
201720152013
6.3
3.63.3
201720152013
CAD ToolsO68
All market and financial projections presented in the study are based on best-effort estimate, ictQATAR clearly advices others to conduct their own research, study and analysis and not to use the study or any information, data, projections or analysis as a base or support for any investment decision. Any such usage shall be at the sole risk of the user. ictQATAR exempt itself of any liability in respect of the use of this study and its contents by others.
Target Industry Verticals
� Industries best positioned for CAD tools are Government, Construction, Education, and Transportation in particular aviation
FrameMax provide CAD tools; AutoDesk and FrameMax serve MENA customers
� Greenfield development of CAD tools provider by the private sector; this will involve a mix of partnerships with similar International initiatives
Ownership Model and Role of State
� Human Capital Capability Requirements: – Developers– Algorithm designer– Programmers– Engineers (IT, systems, mechanical, electrical)
� Regulatory and Policy Considerations: – Modification of policies for hiring foreign talent
Required Enablers
NPV: $12.7Mn
Ox Government initiativeOx High demand / Gap in supplyOx Supply exists in market Source: Booz & Company analysis