Social Project Management (like there’s any other kind)

Liz Pearce, COOliz@liquidplanner@lizprc

Then

Commandand Control

Support & Guide

Now

Idea

Reply

DOC

Reply

DATA

A vast wealth of business intelligence in the details

Does this approach make sense?

PM

Old School vs. New School

Meetings

Collaboration

Online Environments

Tightly held

Control

Distributed Ownership and Real-Time Sharing

Accrue to Management

Benefits

Everyone Benefits

Wishful Thinking

Scheduling

Realistic and Real-Time

1500 Teams Later...

Missed Deadlines

Burnout

Procrastination

Low Morale

Customer Dissatisfaction Employee Turnover

Sandbagging

Poor Quality

High Costs

Missed Opportunities

PM

• Realistic Schedules • Higher Morale • Less Wasted Capacity• Improved Efficiency

• Customer Satisfaction

• Fewer Meetings

• Less Email • Improved Quality

• Lower Costs

• Better Communication

lizprc: @World we all want to fix this!

5 Tips

Move from centralized to distributed updates

#1

Cut the middle man from work distribution

(You don’t need them anymore)

#2

??

? ?

Got it.

Online Tools and Open Process

+

Need it.

Keep the plan and the social collaboration in the same place

(To break down walls & reduce switching costs)

#3

Email

Sharepoint

CRM

Harddrives

Social Biz Tool

Project Plan

Email The Plan

Docs

Calendars

CRM…

Social BizTool

Mobile

Focus on PM habits, not results (They will follow naturally)

#4

Charles Duhigg @cduhigg

40%

Habit Loops

Management Curiosity

Old Routine

Be Vague Avoid Questions

New Routine

Management Curiosity

Transparent Project Data

Avoid Questions

Keystone Habit

Never waste a good crisis (It’s a great time to make a change)

#5

Project Failure?

Spike in Demand?

Leadership in Transition?

Resource Turnover?

Heavy Constraints?

Greater Chance of TeamOpenness to Change

5 Practical Tips for Moving to Social Project Management

#1 Move from centralized to decentralized updates

#2 Cut out the middle man from work distribution

#3 Keep the plan and social collaboration together

#4 Focus on building good PM habits

#5 Never waste a good crisis

Now go build something :)Social Project Management Case Studies @

http://www.liquidplanner.com/case-studies

Liz Pearce, COOliz@liquidplanner@lizprc