Building RelationshipsIncreasing Profits
Using Social Media
with Michele Price
(c) 2010
Social Smochial
Are you building yours
“What’s the big deal already?Your Grandmother taught you manners eh. Go talk
amongst yourselves.”
(c) 2010
Are You on the Hunt?
Customers behave differently
Are you going to them?
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Why are they in Social Media?
They LIKE IT!
They are in control now
They get their needs met
They expect you to be there HELPING
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Customers Today
Are you in their conversation?
They now have the influence NOT YOU!
Is This YOU? >>
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Where is Your BUsinessComing from?
Word of Mouth?
Are you measuring your ROI?
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Average or Smart
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Who’s on Your Team?
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Building Loyal Customers
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You Not There?
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What HappensPeople talk about you
You are not in conversation-mess up responding
Big Shot Blogger reads it-talks about it
Conversation grows and YOU look BAD
Talk GROWS-no on believes you now-after fact
You are in CRISIS Management now
Instead
BE there early
BE there talking WITH folks
BE there giving helpful tips
BE there asking questions
BE there before they need you and you GET
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CredibilityTrust
Business
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Watch Your Expectations
Start tracking your name
Start tracking your company name
Start tracking your product or services
Start tracking your competitors
What can you do?
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How do you do that?
Google alerts
Tweetdeck
Quick Cheap & Easy
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Are you Evolving ?
Are you a dusty old bookin a time when
customers are using...
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New Tools & MIndset
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Today’s StrategiesWill not work with OLD Thinking
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What is your strategy?
A Good Strategy will PREVENT
Loss of TimeWasted Effort
ExhaustionMissed Opportunities
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Success Stories
Ford Increased Sales
Increased Market Share
Profitable Automaker
“Humanize the Ford brand and put consumers in touch with Ford employees” Scott Monty
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How Will You Use These
Do you know- difference
Do you know- purpose
Do you know- benefit
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Which Will You BE?
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What’s Your Strategy?
Will Your Next MoveHelp You
ORTake You Out of Game?
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Breakthrough Business Strategies
Michele PriceThe Breakthrough Specialist
@prosperitygal832-746-5131
Radio Showwww.WhoIsMichelePrice.com
(c) 2010