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The ROI of Social Media: How to improve the return on your social marketing investment Media Engagement Framework 1

ROI of Social Media - Media Engagement Framework

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The Media Engagement Framework helps marketers understand the constraints and measurements in connecting with a social audience. More information at www.ROIofSocialMedia.com

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The ROI of Social Media: How to improve the return on your social marketing investment

Media Engagement Framework

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Media Engagement Framework

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Media Engagement Framework Personas

• Manageable Segmentation– Individuals– Consumers– Influencers

• Helps marketers approach a social audience

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Audience Engagement Competitive Set

• What’s the limited commodity?– Time– Brand– Influence

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What is measureable impacts the Brand

• Brand Image– Success or Failure • Review the ‘Conversation Hierarchy’*

*Search SlideShare.com for ‘Conversation Hierarchy’ or join us at www.ROIofSocialMedia.com

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What’s measureable - Individuals

• Individuals– Community Engagement

• Awareness– Brand, online presence

– Any or All• Consumption

• Conversation

• Subscription

– Desired outcome• Invitation

– Advocacy

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What’s measureable - Consumers

• Consumers– Consumer Purchase Funnel• Awareness

• Consideration

• Purchase Intent

• Purchase

• Loyalty

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What’s measureable - Influencers

• Influencers– Influencer Endorsement• Reputation

• Reach, Frequency & Quality = Audience (follower count / profile), Timing, Content

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Where to Find Us

Steven Groves [email protected]

DemandROMIProve and improve your marketing effectiveness

+1 404-816-4344www.DemandROMI.com

Community: ROIofSocialMedia.comFacebook: Facebook.com/ROIofSocialMediaTwitter: @ROISocialMedia #ROISM #ROMI

Guy R. Powell [email protected]

Social Marketing Conversations

ROI-based social conversations

+1 602-903-1010www.SocialMarketingConversations.com

Jerry Dimos [email protected]

Litmus GroupTurning Strategy into Performance

+65 6680 6550 www.LitmusGroup.com