SEA N M ITC HELL 863 669 5885 [email protected] linkedin.com/in/seanmitchell5050 Draper, Utah
S U M M A R Y
Ambitious, self-directed, motivated professional ready to take on new challenges and opportunities in sales and customer service. Goal driven with a proven track record of delivering above and beyond what is expected. Works well with a broad range of personalities and keeps a positive personable attitude.
R E L E V A N T S K I L L S & Q U A L I F I C A T I O N S
Strong sales-closer
Diligently presents products according to company standards
10+ years of experience leading teams
Listens to customers to know and satisfy their needs
Training and development
E X P E R I E N C E
Appointment Setting Admissions Assistant 2014 – 2016 Center for Excellence and Higher Education Murray, Utah
Implemented a consultative selling technique used on all calls. Call recordings made by me were used to train other employees
Received 20+ monthly awards for most appointments set as well as awards for most appointments kept company wide
Managed reports and operations to ensure company ran smoothly and to stay ahead of deadlines
Trouble shot issues successfully to make sure customer service company standards were set
Business Support 2013 – 2014 Seamless Sandy, Utah
Consulted online clients worldwide regarding their Seamless online restaurant delivery service
Provided technical support for a growing fortune 500 company
Warehouse Manager 2004 – 2012 Owens Corning Lakeland, Florida
Oversaw and managed the simplification of a multi-product manufacturing warehouse to a single-product manufacturing warehouse
Managed insulation products to be shipped to businesses around the world
Directed fulfillment of all orders given to the warehouse
Shipped 800,000+ insulation products weekly
Managed hot end manufacturing; demo and rebuild fiberglass insulation plant
Technical Support 1998 – 2001 Cisco Systems Holladay, Utah
Provided customer support for Cisco wireless hubs, routers, bridges, and access points
E D U C A T I O N
High-tech Computer Training 1996 – 1997 CTI Draper, Utah
Certified A+, MCP, CCNA
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