SEAN MITCHELL 863 669 5885 [email protected] linkedin.com/in/seanmitchell5050 Draper, Utah SUMMARY Ambitious, self-directed, motivated professional ready to take on new challenges and opportunities in sales and customer service. Goal driven with a proven track record of delivering above and beyond what is expected. Works well with a broad range of personalities and keeps a positive personable attitude. RELEVANT SKILLS & QUALIFICATIONS Strong sales-closer Diligently presents products according to company standards 10+ years of experience leading teams Listens to customers to know and satisfy their needs Training and development EXPERIENCE Appointment Setting Admissions Assistant 2014 – 2016 Center for Excellence and Higher Education Murray, Utah Implemented a consultative selling technique used on all calls. Call recordings made by me were used to train other employees Received 20+ monthly awards for most appointments set as well as awards for most appointments kept company wide Managed reports and operations to ensure company ran smoothly and to stay ahead of deadlines Trouble shot issues successfully to make sure customer service company standards were set Business Support 2013 – 2014 Seamless Sandy, Utah Consulted online clients worldwide regarding their Seamless online restaurant delivery service Provided technical support for a growing fortune 500 company Warehouse Manager 2004 – 2012 Owens Corning Lakeland, Florida Oversaw and managed the simplification of a multi-product manufacturing warehouse to a single-product manufacturing warehouse Managed insulation products to be shipped to businesses around the world Directed fulfillment of all orders given to the warehouse Shipped 800,000+ insulation products weekly Managed hot end manufacturing; demo and rebuild fiberglass insulation plant Technical Support 1998 – 2001 Cisco Systems Holladay, Utah Provided customer support for Cisco wireless hubs, routers, bridges, and access points EDUCATION High-tech Computer Training 1996 – 1997 CTI Draper, Utah Certified A+, MCP, CCNA

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SEA N M ITC HELL 863 669 5885 [email protected] linkedin.com/in/seanmitchell5050 Draper, Utah

S U M M A R Y

Ambitious, self-directed, motivated professional ready to take on new challenges and opportunities in sales and customer service. Goal driven with a proven track record of delivering above and beyond what is expected. Works well with a broad range of personalities and keeps a positive personable attitude.

R E L E V A N T S K I L L S & Q U A L I F I C A T I O N S

Strong sales-closer

Diligently presents products according to company standards

10+ years of experience leading teams

Listens to customers to know and satisfy their needs

Training and development

E X P E R I E N C E

Appointment Setting Admissions Assistant 2014 – 2016 Center for Excellence and Higher Education Murray, Utah

Implemented a consultative selling technique used on all calls. Call recordings made by me were used to train other employees

Received 20+ monthly awards for most appointments set as well as awards for most appointments kept company wide

Managed reports and operations to ensure company ran smoothly and to stay ahead of deadlines

Trouble shot issues successfully to make sure customer service company standards were set