Sushil PradhanDirector – Information Services
MitKat Advisory Services27 October 2016
SAFETY & SECURITY RISKS IN INDIA
India is different
Family transport Vending platform
Public transport Generator Washing machine
Air cooled transport
India is diverse and complicated
India is diverse and complicated
1.25 billion population
$ 1.8 trillion economy
1 billion mobile connectivity
460 million internet (36%
growth)
Fastest growing economy in
2016
Varying terrain
15,000 KM land borders
7,500 KM coastline
1.3 million army
Credible naval presence
Favorable demographics
Ancient civilization
Great power ambition
Stable central government
Floods in Chennai
Floods in Chennai
470 people killed and 1.8 million displaced
Agitation in Bangalore – September 2016
Agitation in Bangalore – September 2016
Protests in Kashmir
It takes only a short while for things to go horribly wrong –
The sheer number of people and their varying interests sparks
off the fire
Volatility of risks in India
• Politics
• Caste
• Social inequity
• Economic deprivation
• Religion
• Other factors
India Conflict Map
High Risk Areas
MaoistThreat
Critical infrastructure securityExtortionKidnappingLaw and orderLabour unrest
NortheastInsurgency
Border SecurityTerrorism Law & order issues Corruption of government Raids
Crime against women Organized and petty crime Road safety risksPandemics Emergency Response preparednessPolitical violence, communal riotsCritical infrastructure security
Urban Centers
Urban Centers
Rule of the gunTerrorism Illegal immigration- population pressure Para military operationsPolitical connectionsBandhs and hartals
Jammu & Kashmir
India Risk Map
Unsafe
Safe with riders
Safe
INDIA RISK MAP 2015: Security And Safety Perspective
Risk Evaluation Factors
Ÿ Extremism
Ÿ Natural Disasters
Ÿ Crime
Ÿ Civil Disturbance
Ÿ Environment, Health & Diseases
Ÿ Infrastructure
Ÿ Emergency Services
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Geo-Political Risk Management | Security Risk Management | Integrity Risk Management | Business Continuity Management
Jammu & Kashmir
Himachal Pradesh
Uttarakhand
Delhi
Uttar Pradesh
Punjab
Haryana
Rajasthan
Gujarat
Maharashtra
Maharashtra
Goa
Karnataka
Kerala Tamil Nadu
Andhra Pradesh
Odisha
Telangana
Chhattisgarh
WestBengal
Tripura
Mizoram
Manipur
Nagaland
Meghalaya
ArunachalPradesh
Assam
Lakshwadeep
Andaman &Nicobar Island
India Risk Review - 2016
Economic
• Inadequate infrastructure
• Labour issues
• Corruption
• Bank frauds
• Currency Fluctuation
• Compliance
• Complex Taxation
• Oil price volatility
• Political Pressures
• Fiscal Deficit
Geo-Political
• Energy security
• Cross-border Terrorism
• Public Protests
• Inter-state Conflict
• Electoral violence
• ParliamentaryGridlock
• Islamic State Threat
• Insurgency
Socio-Economic
• Maoism
• Land acquisition
• Crime
• Caste based Violence
• Communal conflicts
• Religious Intolerance
• Retrograde Practices
• Women Safety
Environment and Health
• Natural hazards
• Pandemics/diseases
• Air Pollution
• Water scarcity
• Bio-diversity loss
• Waste Disposal
Safety
• Fire & Industrial safety
• Road safety
• Rail safety
• Building Structural safety
• Food & water safety
Technology
• Cyber terrorism
• Cyber crime/ attacks
• Cyber espionage
• Smartphone vulnerability
• SMAC
• Internet of Things (IoT)
• Bring Your Own Device
• Malware
• Critical Infrastructure Vulnerability
India Risk Matrix - 2016
Geopolitical Risks Socio-economic Risks Economic Risks
Technology Risks Safety Risks Environmental Risks
Bangalore 09972 001 260 NCR +91 9999 689 502, Mumbai +91 9820 126 761, Pune +91 9049 011 353
False alarm!!
Bangalore 09972 001 260 NCR +91 9999 689 502, Mumbai +91 9820 126 761, Pune +91 9049 011 353
Bangalore 09972 001 260 NCR +91 9999 689 502, Mumbai +91 9820 126 761, Pune +91 9049 011 353
December 2015, JaipurIndian Oil executive arrested
for suspected recruitment activities
October 2014, Hyderabad26-year old tech company
employee arrested for ‘wanting to join IS’
December 2015, NagpurThree Hyderabad students planning to travel to Syria
detained at the airport
December 2015, Pune16-year old girl identified whowas radicalised by IS recruiters
September 2014, KolkataFour Hyderabad youths detained at the airport
December 2014, BengaluruMehdi Masroor Biswas, a Pro-IS
Twitter account handler arrested
September 2015, HyderabadWoman IS recruiter deported
from Abu Dhabi, held in Hyderabad
May 2015, MumbaiMumbai journalist detained for
‘wanting to join IS’
January 2015, HyderabadIS sympathiser arrested based on inputs by US intel agencies
May 2015, Ratlam (MP)Five IS sympathisers arrested
January 2016, HaridwarIS links to Haridwar traced; four
suspects arrested
May 2014, MumbaiFour youths from Kalyan travel
to Syria to join IS
Islamic State related activities in India
January 2016A total of 18 suspects
with IS links were arrested in Hyderabad, Mumbai,
Bengaluru and Uttar Pradesh ahead of
Republic Day
June 201621 people, including six
women and two children, missing from Kerala,
travelled to Iraq and Syria to join IS
October 2016Six suspected Islamic State operatives arrested from Kannur (Kerala)
• It’s the most potent and media-savvy terrorist outfit globally
• Uses the media as a recruitment and propaganda tool
• Increasing trend of religious intolerance in the country may push
some Muslim youth into radicalisation
• We may suffer effects of Bangladesh & Pakistan events/efforts
• Unemployment and marginalisation
• Increasingly, affluent and educated people are joining up
• Imminent danger of Indian youths moving to the conflict zone (Iraq-Syria), and then emerging as role models
• Indian Mujahideen’s local resources and assets to spread the IS propaganda and penetrate further
• The threat is now imminent!
Should India worry about the Islamic State?
Existing Corporate Security Risks in India
Women safety
Civil unrestCommunity Relations
Labour UnrestMaoist extremism
Terrorism
Emergency/Disaster preparedness
Cyber security
Safety of women employees
Insider threat
Radicalisation and indoctrination
Religious intolerance
Communal violence
Emerging top Corporate Security Risks in 2016
Perceived versus real risks
Slow or non-response of emergency responders
Loss of life or property
Sudden upsurge in scale and damage
Damage control is difficult
Reputational loss – one incident is all it takes
Media and social media
Litigation
Insurance costs, insurance claims
Peculiarities of risks in India and how they affect you
Expats in India
• Road accidents, road rage
• Possibility of offending religious/cultural sensibilities
• Air pollution in the major cities
• Caught up in cross fire – mobs, terrorist attacks, other violent clashes
• Crime against women
• Petty crime (bag snatching, pick-pockets)
• Target for petty exploitation
• Environmental risk - flooding
• Kidnap is NOT a big risk in India
Specific risks to expats in urban centres
• Must understand local dynamics/cultural issues before travel
• Beware of exploitation - negotiate what’s fair
• Initially, move around in the city with someone well-versed with the area – use a guide
• Deal with petty corruption and demand for bribes
• Keep a low profile in public places
• Have robust security at home and at the workplace
• Check and recheck your travel arrangements
• Avoid arguments/confrontation with locals
• Take precautions for vector-borne diseases
• Train your women employees – safety awareness
• Avoid PDA
Living in India – safeguards for expats
• Do your homework
• Use Google maps
• Avoid public transportation at night as far as possible
• Women must travel with a companion if moving to remote areas
• Hire vehicles from known and reputed agencies
• Make seamless arrangements for end-to-end travel
• Have a linkman - a lifeline
Travel safety in India – risks and precautions
• Keep your medication with you
• When outdoors, always consume bottled water; buy only from reputed establishments.
• Try to avoid street food; unless a place is reputable, best to avoid eating meat from the street.
• Avoid consuming uncooked/raw edibles at street establishments.
• Take suitable precautions against commonly found food/water-borne and vector-borne disease
• Namaste works better than hand-shakes
• Equip your car with food and water
Health and hygiene tips
Opportunities
• Large young population
• Take hold of the cost advantage
• A huge consumer market remains untapped
• Businesses must know how to operate in rural markets
• The Indian economy is generally less volatile than global markets
• Progressive tax reforms
Doing business in India
Perceived versus real risks
Slow or non-response of emergency responders
Loss of life or property
Sudden upsurge in scale and damage
Damage control is difficult
Reputational loss – one incident is all it takes
Media and social media
Litigation
Insurance costs, insurance claims
Peculiarities of risks in India and how they affect you
Rely on inputs from specialized regional advisors - go local!
Be aware of interconnected global and regional security events
Due diligence and continuous screening to reduce insider threats
Use knowledge sharing forums to keep your organizations abreast
of emerging risks
Build good local connects for local knowledge
Understanding risks in India- The way forward
• If you can understand the risks, you can figure
how to work around them
• And if you need help understanding the risks, we
are around!
Your take-away from this talk
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