Request for Proposal (RFP)
REQUEST FOR
QUOTES Exit Interview Survey 2014
SERVICES
REQUIRED
Conduct a total of 4,470 exit interviews with MSS clients at 48 Static Clinics,
140 Social Franchise, 31 Safe Motherhood1 and 35 Outreach Sites in (66)
districts across Pakistan (Sindh, Punjab, KP, Balochistan)
DATE OF
ISSUANCE August 27th 2014
OFFERS CLOSING
DATE September 15th 2014
OFFERS BASIS PKR (inclusive of all applicable taxes)
Marie Stopes Society (MSS) is entertaining proposals for awarding firm fixed price procurement for
local technical assistance, as described in this document. These services are being procured for
MSS and are subject to all applicable Pakistan Government Laws.
Please submit your most competitive proposal for the services described in the RFP in accordance
with:
PART A: Scope of Work
PART B: Instructions to Applicants
PART C: Terms and Conditions.
PART A: SCOPE OF WORK
I. BACKGROUND
Marie Stopes Society (MSS) is a client-focused social enterprise committed to delivering high
quality, affordable Sexual and Reproductive Health (SRH) services through a rights-based approach.
Established in 1991, MSS is a subsidiary and a leading partner of the Marie Stopes International
(MSI) global partnership of 37 countries.
“MSS’s vision is to improve reproductive health of people in Pakistan, and its mission is to
become the leading, most effective and enduring contributor towards improving the
reproductive health of people in Pakistan”
In 2013, MSS provided over 1.9 million couple years of protection (CYPs) to women and couples by
offering a full range of affordable, voluntary, high-quality Family Planning (FP) and Reproductive
Health (RH) services through a network of 82 MSS clinics in 73 districts, eight mobile outreach
teams and over 300 Suraj Social franchise private providers in more than 50 districts of Pakistan.
Over the years, MSS has offered reproductive health information and services to more than 70
million underserved people in Pakistan, generating over 6m CYPs.
1 There is an overlap in the number of safe motherhood facilities as quite a few health facilities are providing both Family Planning and
safe motherhood services
DESCRIPTION REGARDING SERVICE DELIVERY CHANNELS:
Marie Stopes Behtar Zindagi centre (BZC):
Marie Stopes Society (MSS) provides quality family planning and other SRH services through a
network of 86 static clinics branded as “Behtar Zindagi Centres”. These BZCs are mainly located in
the urban or peri-urban vicinity in each district, roughly at a distance of around 4 to 8 km from
District Head Quarter (DHQ).
Suraj Social Franchise centres:
Marie Stopes Society (MSS) established a health providers‟ network branded as „Suraj’ (meaning
„sun‟ in English). The model is essentially a partnership between MSS and private local health
services providers for the provision of quality contraceptive services. The catchment population is
normally scattered within 4-6 km radius (averagely) from that provider. The Suraj Social franchise
providers are located at an average distance of 40-80 km from District Head Quarters. In each
district the minimum distance between any two Suraj providers is large enough to ensure no spill-
over effect. In addition to family planning services, a sub-set of Suraj Social Franchise centres also
provide safe motherhood services.
Outreach Services:
Marie Stopes Society (MSS) runs an outreach program particularly targeting poor and underserved
women with limited access to basic family planning. MSS, through its outreach program, provides a
wide range of quality contraceptives at an existing public health facility preceded by sensitization
and demand-generation among the target population through its field health educators (FHEs).
The FHE gathers all the potential clients on a certain day from the catchment population, who are
then provided with voluntary contraceptive services at the selected public health facility by MSS
team. In each district the number of outreach sites ranges from 4-8 health facilities that are located
in the peri-urban areas of the district. The catchment population is normally scattered within a 7-10
km radius from an index health facility. These outreach sites are located at an average distance of
25-40 km from District Head Quarters.
Maternal and Child Health (MCH) Centre:
MCH are located in Sindh province within 100 km radius of Ghotki and Sukkur disitricts and 10km
radius of district hospital Sukkur. It serves as an MCH services referral site for all Suraj providers to
send their clients for safe deliveries and any pregnancy-related complications. In addition to safe
delivery services, MCH centres provide range of family planning services and they are specialized in
post-partum FP counselling and service provision, including postpartum IUCD.
Non-governmental Organisation Health Facilities:
HANDS health facilities operate and manage 10 NGO partner facilities providing Family Planning
and safe motherhood services, and work with MSS to apply lessons learned from its SF to improve
service delivery and management of these facilities by hands. Currently all NGO facilities are
operating in Sindh province.
EXIT INTERVIEW SURVEY:
Client satisfaction evaluations are an opportunity to interact with the clients in the process of
program assessment. Clients‟ experiences and level of satisfaction with MSS services is an essential
aspect of evaluating and upgrading service provision. Measuring socioeconomic status (SES) is
important in understanding determinants of health.
Exit interview surveys are conducted to obtain a profile of the clients attending Marie Stopes
Society (MSS) to ascertain whether MSS is targeting the poorer and more marginalized
populations, and to understand other demographic characteristics of target populations. Client
satisfaction has a key role in translating quality into positive outcomes such as program
sustainability and achievement of reproductive intentions. This in turn influences clients‟ decision
whether to recommend the service to other potential users. If the number of new and continuing
users increases as a result of favorable perceptions, program sustainability is enhanced.
II. OBJECTIVES OF THE CLIENT EXIT INTERIVEW SURVEY
The following are the objectives of the survey:
The overall aim of the exit interview survey is to identify whether MSS services are meeting the
needs of clients who attend the MSS facilities and to identify areas of improvement in MSS services.
The objectives of the client satisfaction exit interview are:
1. Assess client characteristics by collecting more socio-demographic information
2. Assess clients‟ satisfaction level regarding their experiences at MSS facilities, including their
perception of quality of services provided
3. Assess counseling and communication skills of service providers
4. Assess the effectiveness of marketing activities and how we can communicate with our
clients more effectively
5. Assess if clients are being offered appropriate choice of FP methods
III. TARGET POPULATION & SAMPLE
The exit interviews will be conducted with clients receiving family planning and safe motherhood
services from MSS Behtar Zindagi Centre, Suraj Social Franchise, Outreach services, Mother and
Child Health Centres, or NGO managed health facilities.
This study will take place in sixty six (66) districts, 48 MSS static clinics, 140 social franchises, 31 safe
motherhood and 35 outreach sites across the Pakistan (Sindh, Punjab, KP, Balochistan). A total of
4,470 clients will be interviewed, of them, 4,045 will be family planning clients and 425 will be safe
motherhood clients.
Table 1: Distribution of service delivery points
S.no Name of Districts
Selected for EI
Survey2
Outreach
sites
Suraj Social
Franchise
Static
Clinics
NGO
health
facilities
MCH
Centre
Lower Punjab
1 D.G Khan × × ×
2 Rahim Yar Khan × ×
3 Bahawalnagar × × × ×
4 Vehari × × ×
5 Lodhran × × ×
6 Jhang × × × ×
7 Toba tek singh × × × ×
8 Okara × × × ×
9 Layyah × × ×
10 Multan × × × ×
11 Bahawalpur × × × ×
12 Muzaffargarh × × ×
13 Khanewal × × ×
14 Rajanpur × × × ×
15 Pak Pattan × × × ×
Upper Punjab
1 Gujrat × × ×
2 Sialkot × × ×
3 Sheikhupura × × × ×
4 Hafizabad × × × ×
5 Kasur × × ×
6 Khushab × × × ×
7 Chakwal × × × ×
8 Jhelum × × × ×
9 Mandi Bahauddin × × × ×
10 Faisalabad × × × ×
11 Gujranwala × × × ×
12 Rawalpindi × × × ×
13 Sargodha × × ×
14 Attock × × ×
15 Narowal × × × ×
Sindh
1 Jamshoro × × ×
2 Thatta × × ×
3 Badin × × ×
4 Tando Muhamamd
Khan × × ×
2Exact number of sites by district will be shared at the time of award. In addition the
number/selection of districts is subject to minor changes.
5 Umer kot × ×
6 Hala × × × ×
7 Jacobabad × ×
8 Karachi × ×
9 Larkana × ×
10 Qamber/Shahdadkot × × ×
11 Shikarpur × × ×
12 Kashmore × × × ×
13 Mithi × ×
14 Sukker/Rohri × ×
15 Tando Adam × × × ×
16 Khairpur ×
17 Ghotki × ×
18 Tando Allayar × × ×
19 Naushero Feroze × × ×
20 Mirpur Khas × × × ×
21 Hyderabad/Hirabad × × ×
22 Sanghar × × ×
23 Dadu × × × ×
Balochistan
1 Jaffarabad × × × ×
2 Loralai × × × ×
3 Nasirabad × × × ×
4 Quetta × × × ×
KP
1 Naushera × × × ×
2 Peshawar × × ×
3 Swabi × × × ×
4 Abbotabad × × ×
5 Mansehra × × × ×
6 Haripur × × × ×
7 DI Khan × × ×
8 Kohat × × ×
9 Malakand × × × ×
Questionnaire:
A structured questionnaire is developed for the interview which is mainly divided into five sections:
Demographic information about clients
Service utilization
Marketing/BCC
Method Choice and Quality of care
Client satisfaction levels
Poverty assessment
Approximately questionnaire has a total of around 130 questions where 98% of the variables are
close ended or numeric and 4% are open ended.
Sampling:
The target respondents are primarily divided into two groups: family planning clients and safe
motherhood (delivery care) clients. As described above, safe motherhood clients will be interviewed
only at Suraj B, MCH, and NGO health facilities whereas clients receiving family planning services
will be interviewed at all facilities. The strategy would be the target clients will be interviewed while
they exit the vicinity. Informed consent will be taken from all clients. The sample will be
proportionally distribution across the randomly selected facilities. Every kth client will be
interviewed at clinics where client flow is high; details will be shared at the time of award. Details
on clients who refused to participate in the survey will be maintained along with reasons. Further
details will be shared at the time of award.
In addition, survey on safe motherhood clients will be undertaken in different period i.e. during
December 2014 or January 2014 due to certain operational reasons; while survey on FP clients
should be completed by November 10th 2014. Therefore, it is advisable to account for above stated
timelines while preparing activity budget.
IV. ROLE OF CONSULTANT/ORGANIZATION
During the assignment the consultant/organization will be required to perform the following tasks:
1. Review, translation and printing of questionnaire: MSS Research, Monitoring and
Evaluation (RME) team has adapted a survey questionnaire originally developed by MSI
RME team in the London office. The consultant/organization will translate the questionnaire
into Urdu. Translation to other local Languages is also preferred such as Sindhi, Siraiki,
Punjabi etc. Moreover, the consultant will follow standard translation procedure which
includes back translation. The consultant will also conduct a few mock interviews to pre-test
the questionnaire (on 20 clients). Any changes to the tools will be incorporated by the
consultant/organization and shared with MSS for approval. Once approved, the
consultant/organization will do the printing of the questionnaire for data collection in
accordance with the sample size. The consultant/organization will also be responsible for
dispatching the required questionnaire to respective field sites.
2. Identify, recruiting, training, and managing a team for data collection: The
consultant/organization will be responsible to identify, train, and manage a team for data
collection. The consultant/organization will be responsible for financial management of the
project, including payment of their staff logistics related to the survey. The training on the
questionnaire must be conducted at least for 2 days (including one of field testing through
trained enumerators). MSS RME team will monitor these recruitment and trainings of the
data collectors. And will provide inputs seems necessary for corrective measure to the
consultant.
Recruitment criteria for data collectors: The consultant/organization will be responsible for
recruiting qualified data collectors/enumerators. The consultant/organization must insure
that the data collectors have sufficient knowledge of family planning and reproductive health
and experience of data collection. In addition, the data collectors must be females and should
be preferably be married or above 25 years of age and must be familiar with the local
languages.
3. Data collection: The consultant/organization will be responsible for recruiting the eligible
survey participants and administering the interviews based on above stated sampling
strategy. In addition, the quality assurance plan from consultant must include that 5% of the
interviews must be revisited to check the reliability of data by their quality assurance team.
Importantly, the entire data collection in all districts must be completed in 20 days. The
actual date of data collection will be confirmed at the time of award. The consultant is
responsible to devise the strategy accordingly.
4. Checking/Screening of forms (FIELD): In the field, in order to ensure the quality of data,
the consultant/organization must check/screen the all questionnaires for missing values,
invalid values, extreme values, unclear responses, and logical errors or skip pattern on the
questionnaire. The consultant/organization will check the collected forms daily and conduct
the refresher training, if needed. The consultant/organization representative who will be
checking the forms must endorse by putting his/her initial/signature for future references.
5. Receiving log: The consultant will develop a comprehensive receiving log to keep a record
of the questionnaires, and will share the summary with MSS by district and services
providers. The main questionnaires and the reliability forms will be handed over separately.
The main questionnaires and associated reliability forms should be attached together and
data entry in both data sets should be linked.
6. Modify data entry software: The data entry software has been developed by MSI in EPI-
INFO. Based on the questionnaire; the consultant will have to modify data entry software
keeping the front screen compatible with the questionnaire. Consultant is expected to
provide details about the changes/modification in the software. Viewing compatibility
should be ensured with respect to the structure of the questionnaire on paper. The
modification in the software designing and database development must be done in close
consultation with RME at MSS so as to facilitate data analysis. The software must have built
in features to protect the security and confidentiality of data. Only concerned personnel
should have the access to database. The selected organization should ensure that the
utilized software or product is licensed (if not free or open source).
7. Checking/Screening of forms (OFFICE): In order to ensure the quality of data, the
consultant must check/screen all questionnaires for missing values, invalid values, extreme
values, unclear responses, and logical errors or skip pattern on the questionnaire. It is
mandatory to provide training on data entry and form checking to the employed personnel.
The consultant representative who will be checking the forms must endorse by putting
his/her initial/signature for future references. If more than one person is responsible for
checking and subsequent overseeing, then proper hierarchal system should be in place to
identify the responsible person through signatures or different colours for marking.
8. Coding of new responses & dual data entry: The consultant will be responsible for the
coding of all new responses/open ended questions and for maintaining a computerized
code book. The consultant must keep the new coding list as extensive as possible; the
categories of similar codes shall be done at the time of analysis. However, they will ensure
that the same response is not coded multiple times as it may occur in the questionnaires
under different questions and captions. Moreover, 100% dual data entry of the same
questionnaires by two separate data input operators will be done. As per the standard
protocol a data operator will not enter the same form twice. In order to keep a check on
this consultant must maintain code list of data operators and also enter the time (along
with date) at which the record is entered. The purpose of dual entry is to minimize the entry
errors and subsequent easy identification and rectification of errors.
9. Data cleaning of entry and logical errors: After double entry the consultant will be
responsible for the 100% cleaning of data entry errors. The consultant must keep a soft &
hard record of original data entry error lists. Thereafter, assessment of logical errors shall be
performed in the dataset. The consultant will have to provide SPSS and Stata syntax for
logical data cleaning.
10. Modify labelling/coding of dataset: SPSS syntax for variable and value labelling has been
developed by MSI. Based on the questionnaire, the consultant will be responsible to modify
and update a detailed syntax.
11. Data Analysis: The consultant will be responsible for the detailed analysis of the entire
datasets. The consultant will also be responsible to carryout advance inferential modelling
with mutual agreement with MSS. A sample report will be provided to the consultant for
reference which entails the results expected to be generated from the data. In addition to
this, the consultant would require to do analysis for each service delivery channel3. This
survey will be conducted in the project sites supported by multiple donors, thus analysis for
each project will be carried out separately on all key indicators.
The consultant will provide detailed analyses syntax for e.g. the commands do-file in Stata.
The analysis commands must be maintained in the organised and comprehensive manner
(including the commands of recoding of variable, open and close of files, computation of
age with dates etc.) so that MSS could run this any time for validation purposes. The
analysis plan should be shared by consultant with MSS RME team for approval, before
analysis for APPROVAL. In addition, services data of this project will also be made
available to the consultant for its proper utility, as and where required.
12. Report: The consultant/organization will be responsible for writing a report based on the
entire survey activity. The report will include the following elements: executive summary,
background, purpose of the survey, target population, sampling plan, implementation
strategy (hiring processes, training, project management etc.), monitoring and quality
assurance of data, and conclusion/recommendations. The selected firm shall produce a
clear, well written final report. Data analysis must be presented in a format understandable
to a lay audience, emphasizing the key and actionable findings. MSS must approve the
report prior to finalization. Final reports and data should be provided in format(s) that can
be uploaded to MSS‟s website for public consumption and utilized by implementation
partners and donor agency. Innovative ways to communicate the data (graphs, figures,
visual representation etc.) should be incorporated. As described above, the survey will be
conducted at clinics supported by multiple donors, thus the consultant will be a total of five
comprehensive reports – one for each project including the overall for MSS. The format of
all report, however, will be same/standard.
13. Knowledge Management: Development of dissemination material including posters, flyers,
and briefs of important findings for internal and external sharing, public and private
3 National Expansion Program; Existing Operations, Suraj Social Franchise, Outreach services, and Overall
stakeholder and donor reporting. These will be typically 2 to 3 page with graphical images
to illustrate the points. As part of the response, consultant organization is expected to
include samples of similar previous work. MSS will provide samples of communication briefs
for reference once the contract is awarded. This will be in addition to the detailed report.
After approval of the design and template(s) (the consultant will be responsible for
designing and composing in professional software like Photoshop or illustrator etc). The
consultant will be required to develop 2 policy briefs, 2 flyers, and 2 posters based on
distinct key findings.
The consultant will provide the developed content in editable formats (MS-Word, PDF etc.)
in Compact Discs (CDs). MSS must approve the content and retains the right to reject
or approve.
V. CONSULTANT/ORGANIZATION DELIVERABLES
Following are the deliverables to MSS for above mentioned assignment:
1. Submission of final English and Urdu version of survey questionnaire
2. Detailed management plan for the implementation of this activity
3. Submission of hard copies of all filled questionnaires after data entry- these must be signed
by the person interviewed and the person who checked the form
4. Submission of fortnightly reports after the contract has been awarded.
5. Clean two original databases in (.dbf, .mdb, .rec etc) of responses to the survey. The file shall
include weights for each observation, as applicable.
6. Comprehensive receiving log and codebook.
7. Software for data entry (complete functional software along with the exe file) and detailed
labelling and analysis syntax (as mentioned above) of analysis commands in Stata and/or
SPSS.
8. Written data analysis plan that details the quantitative analyses to be performed with the
data collected in survey implementation.
9. Five comprehensive final reports and data provided in format(s) that can be uploaded to
MSS‟s website for public consumption and utilized by implementation partners and donor
agency.
10. Spreadsheet of the data findings used to create the final report in tabular format, including
analytical tests performed and appropriate explanations.
11. Communication material (posters, flyers, research briefs) for key indicators in the survey.
12. Four final project report submission in MS Word file.
In addition to the deliverables noted above, it shall be the principal consultant‟s responsibility to
ensure the following:
o Submission of details of staff members involved in the activity along with organogram
o Submission of overall management including preparation of a Work Plan and Schedule of
works for completion of all activity at the outset
o Management and responsibility for safety and security of all survey data and analysis.
o Ensure all activity is on track and completed in given timeframes
o Ensure all activity is delivered within budget
o Ensure consistency and quality assurance of all activity
o Ensure regular communication with the MSS technical lead person.
VI. ROLE OF MARIE STOPES SOCIETY:
During the assignment the MSS RME team will supervise the entire activity. Following specific tasks
are as follows:
1. Share list of selected health facilities and other details as needed: MSS RME will share
the list of survey sites for the exit interview survey. Facilitation will also be provided in
giving any other details needed as deemed necessary for deliverables.
2. Share list of key indicators: MSS RME team will provide the key indicators for reporting in
the main report. Consultant will be expected to enrich the list and proposed relevant
indicators
3. Participation in training: MSS RME representatives will attend the trainings and provide
feedback where necessary.
4. Review of analysis plan: MSS RME will review the analysis plan in view of the objectives
and give feedback. MSS holds the authority to suggest changes or disapprove the plan of
analysis.
5. Review of report/dissemination material: The submitted report will be reviewed by MSS
in accordance with the project objectives.
VII. REQUIREMENTS OF THE CONSULTANT/ORGANIZATION
The organization must have personnel with the following qualities: good communication and
interpersonal skills; extensive experience in providing technical assistance in areas of quantitative
and qualitative research, maternal health and family planning, reproductive health (maternal health
particularly). The organization should have good track record of quality products, financial and
technical success in administration of projects and working under pressure to meet clients‟
deadlines.
VIII. TIME FRAME
It is expected that after the contract is awarded, data collection, management, analysis, reports and
other deliverables will be completed in 80 days. A detailed work schedule will be negotiated at the
time of the award.
PART B:
INSTRUCTIONS TO APPLICANTS
I. PROPOSAL DEADLINE
Proposals should be sent via email to [email protected] and also couriered to the
given address in advertisement. The technical and financial proposal must be submitted in
separate sealed envelopes as part of the tender package submission. Late submissions will not be
entertained. All proposals will be reviewed and a meeting may be called with the shortlisted
consultant /organization in due time.
II. PROPOSAL MAILING ADDRESS
The hard sealed copy of proposal must be submitted to Awards and Contracts Section, FPRH
Project Office, Marie Stopes Society, 5th Floor - Clifton Diamond, Block 4, Scheme V – Clifton
Karachi, Pakistan stating Financial proposal, Technical proposal, name of applicant submitting
proposal and stating “Client Exit Interview 2014”. Any clarification related to technical queries
should be sent to: [email protected]
III. PROPOSAL REQUIREMENTS
The response to this RFP should include following as per the standard template (see annex 1):
Technical Proposal
1. An introduction of the organization/firm; including its mission, current activities, client base,
and previous experience of conducting similar activities as described in the Scope of Work
(SoW).
2. Listing of key personnel who will be managing and implementing the whole research
process.
3. Curriculum Vitae (one page) of key personnel. In case of contractual employees of the
organization/firm, also include a letter stating their availability for their proposed times and
tasks.
4. An analysis of the SoW detailing understanding of the required tasks and proposed
methodology. Recommendations on the sampling strategy and plan (recruitment strategy
for interview participants).
5. A tentative implementation plan that responds to how the firm will achieve the objectives
as described in the SOW. The plan should provide detailed information on implementation
including the general scope and approach, proposed tasks of implementation, and
deliverables. The implementation plan should also provide a management scheme and
detailed information on the time and resource requirements that will be needed from MSS
in order to effectively complete the objectives.
6. List of references (Organization, Representative at the Organization, Contact Information
(address/telephone/email)
Required Declarations
1. The shortlisted consultant/organization will be asked to provide signed declarations
(Legal/compliance will be provided later by MSS).
IV. CRITERIA FOR SELECTION
All proposals submitted in response to the RFP will be reviewed by a selection committee on the
basis of the criteria detailed below:
The proposals will be evaluated according to the following criteria and weighting:
Technical proposal:
a) Institutional capability and track record 15 points
b) Experience of key personnel 15 points
c) Demonstrated understanding of the scope of work 15 points
d) Proposed implementation plans 15 points
e) Cost 40 points
_____________
Total 100 points
V. FINANCIAL TEMPLETE FOR PROPOSAL
Financial Proposal/Budget
1. A signed hard copy of detailed budget as per the standard template (annex 2) must be
submitted. The budget should include units and unit costs for all activities required to accomplish
the required objectives, tasks and deliverables. Financial proposals must be submitted by using
given Annex-2
VI. OFFERS’ VALIDITY
Your proposal must remain valid for a minimum of 120 days. Offers must be signed by an official
authorized to bind the applicant to its provisions.
VII. QUESTIONS OF CLARIFICATION
Interested applicants may direct for any technical queries in writing via email to:
[email protected] latest by 1700 hours, 5th September 2014 and the responses will
be sent to all prospective bidders by 1900 hours, 12th September 2014.
Any reply to these queries and clarification shall not be considered as acceptance of the offer or
any agreement whatsoever by MSS.
VII. Work Plan
1. A signed hard copy of work plan as per the standard template (annex 3) must be submitted.
PART C:
TERMS AND CONDITIONS
I. NEGOTIATIONS
The applicant‟s most competitive proposal is requested. It is anticipated that the contract will be
awarded solely on the basis of the proposals. However, MSS reserves the right to conduct
negotiations prior to award to all shortlisted applicants.
II. REJECTION OF OFFERS
MSS reserves the right to reject any or all of the applications received and/or to cancel any or all of
the deliverables requested in this RFP.
III. INCURRING COSTS
MSS is not liable for any cost incurred by the applicants in connection with the preparation,
submission and delivery of offers in response to this RFP.
IV. ACCEPTANCE OF CONDITIONS
MSS reserves the right to request additional information from applicants, either in writing or
verbally. MSS may cancel this RFP without any cost or obligation at any time until issuance of a
contract.
V. AGREEMENT
MSS will enter into an agreement with the responsible and responsive offer or whose offer is
determined to be the most advantageous based on technical responsiveness and cost.
MSS intends to award a firm fixed price contract for this activity. Payment will be upon the
successful completion and acceptance of specific deliverables; which will be negotiated prior to
contract award.
VI. TERMS OF PAYMENT:
Table 5: Break-down of payment
1 Mobilization Advance 50%
2 Submission of final project report approved by
MSS
50%
The selected party shall provide Indemnity bond / insurance bond on affidavit against advance
payment.
VII. PENALTY:
Subject to any delay incurred by the organization/firm such as delay in the submission of
deliverables or final report within the above-said time plan except due to natural calamities or law
& order situation, the organization/firm must notify to MSS. Failure to notification to MSS about
delay, a sum which is equivalent to 0.5% of the remaining amount per day after a lapse of three
business days will be charged to the organization/firm.
VIII. APPLICABLE LAWS
Awardee will abide by all applicable federal, state, country, and city laws and regulations and will
obtain (or demonstrate current possession of) any and all permits, licenses, certifications or other
approvals that may be required and/or appropriate for performing services or conducting business.
Any subcontract resulting from this RFP will be governed by the laws of Pakistan.
IX. Mandatory Requirements
The consultant/organization agrees that MSS or it‟s donor organization, or any of their duly
authorized representatives, shall have access to any books, documents, papers, and records of the
contractor which are directly pertinent to the specific program for the purpose of making audits,
examinations, excerpts and transcriptions.
The consultant/organization/firm will be checked on any National/International available
lists of excluded parties e.g. (involved in terrorism, drug trafficking, connections with
Taliban etc). If the consultant/organization/firm’s name appears on any of the list, they will
be automatically disqualified from procurement and will not be notified.
List of Annexures
(uploaded on MSS site https:// www.mariestopespk.org /projects/research/
1. Proposal Format
2. Financial Proposal/budget format.
3. Work plan