Request for Proposal (RFP)

REQUEST FOR

QUOTES Exit Interview Survey 2014

SERVICES

REQUIRED

Conduct a total of 4,470 exit interviews with MSS clients at 48 Static Clinics,

140 Social Franchise, 31 Safe Motherhood1 and 35 Outreach Sites in (66)

districts across Pakistan (Sindh, Punjab, KP, Balochistan)

DATE OF

ISSUANCE August 27th 2014

OFFERS CLOSING

DATE September 15th 2014

OFFERS BASIS PKR (inclusive of all applicable taxes)

Marie Stopes Society (MSS) is entertaining proposals for awarding firm fixed price procurement for

local technical assistance, as described in this document. These services are being procured for

MSS and are subject to all applicable Pakistan Government Laws.

Please submit your most competitive proposal for the services described in the RFP in accordance

with:

PART A: Scope of Work

PART B: Instructions to Applicants

PART C: Terms and Conditions.

PART A: SCOPE OF WORK

I. BACKGROUND

Marie Stopes Society (MSS) is a client-focused social enterprise committed to delivering high

quality, affordable Sexual and Reproductive Health (SRH) services through a rights-based approach.

Established in 1991, MSS is a subsidiary and a leading partner of the Marie Stopes International

(MSI) global partnership of 37 countries.

“MSS’s vision is to improve reproductive health of people in Pakistan, and its mission is to

become the leading, most effective and enduring contributor towards improving the

reproductive health of people in Pakistan”

In 2013, MSS provided over 1.9 million couple years of protection (CYPs) to women and couples by

offering a full range of affordable, voluntary, high-quality Family Planning (FP) and Reproductive

Health (RH) services through a network of 82 MSS clinics in 73 districts, eight mobile outreach

teams and over 300 Suraj Social franchise private providers in more than 50 districts of Pakistan.

Over the years, MSS has offered reproductive health information and services to more than 70

million underserved people in Pakistan, generating over 6m CYPs.

1 There is an overlap in the number of safe motherhood facilities as quite a few health facilities are providing both Family Planning and

safe motherhood services

DESCRIPTION REGARDING SERVICE DELIVERY CHANNELS:

Marie Stopes Behtar Zindagi centre (BZC):

Marie Stopes Society (MSS) provides quality family planning and other SRH services through a

network of 86 static clinics branded as “Behtar Zindagi Centres”. These BZCs are mainly located in

the urban or peri-urban vicinity in each district, roughly at a distance of around 4 to 8 km from

District Head Quarter (DHQ).

Suraj Social Franchise centres:

Marie Stopes Society (MSS) established a health providers‟ network branded as „Suraj’ (meaning

„sun‟ in English). The model is essentially a partnership between MSS and private local health

services providers for the provision of quality contraceptive services. The catchment population is

normally scattered within 4-6 km radius (averagely) from that provider. The Suraj Social franchise

providers are located at an average distance of 40-80 km from District Head Quarters. In each

district the minimum distance between any two Suraj providers is large enough to ensure no spill-

over effect. In addition to family planning services, a sub-set of Suraj Social Franchise centres also

provide safe motherhood services.

Outreach Services:

Marie Stopes Society (MSS) runs an outreach program particularly targeting poor and underserved

women with limited access to basic family planning. MSS, through its outreach program, provides a

wide range of quality contraceptives at an existing public health facility preceded by sensitization

and demand-generation among the target population through its field health educators (FHEs).

The FHE gathers all the potential clients on a certain day from the catchment population, who are

then provided with voluntary contraceptive services at the selected public health facility by MSS

team. In each district the number of outreach sites ranges from 4-8 health facilities that are located

in the peri-urban areas of the district. The catchment population is normally scattered within a 7-10

km radius from an index health facility. These outreach sites are located at an average distance of

25-40 km from District Head Quarters.

Maternal and Child Health (MCH) Centre:

MCH are located in Sindh province within 100 km radius of Ghotki and Sukkur disitricts and 10km

radius of district hospital Sukkur. It serves as an MCH services referral site for all Suraj providers to

send their clients for safe deliveries and any pregnancy-related complications. In addition to safe

delivery services, MCH centres provide range of family planning services and they are specialized in

post-partum FP counselling and service provision, including postpartum IUCD.

Non-governmental Organisation Health Facilities:

HANDS health facilities operate and manage 10 NGO partner facilities providing Family Planning

and safe motherhood services, and work with MSS to apply lessons learned from its SF to improve

service delivery and management of these facilities by hands. Currently all NGO facilities are

operating in Sindh province.

EXIT INTERVIEW SURVEY:

Client satisfaction evaluations are an opportunity to interact with the clients in the process of

program assessment. Clients‟ experiences and level of satisfaction with MSS services is an essential

aspect of evaluating and upgrading service provision. Measuring socioeconomic status (SES) is

important in understanding determinants of health.

Exit interview surveys are conducted to obtain a profile of the clients attending Marie Stopes

Society (MSS) to ascertain whether MSS is targeting the poorer and more marginalized

populations, and to understand other demographic characteristics of target populations. Client

satisfaction has a key role in translating quality into positive outcomes such as program

sustainability and achievement of reproductive intentions. This in turn influences clients‟ decision

whether to recommend the service to other potential users. If the number of new and continuing

users increases as a result of favorable perceptions, program sustainability is enhanced.

II. OBJECTIVES OF THE CLIENT EXIT INTERIVEW SURVEY

The following are the objectives of the survey:

The overall aim of the exit interview survey is to identify whether MSS services are meeting the

needs of clients who attend the MSS facilities and to identify areas of improvement in MSS services.

The objectives of the client satisfaction exit interview are:

1. Assess client characteristics by collecting more socio-demographic information

2. Assess clients‟ satisfaction level regarding their experiences at MSS facilities, including their

perception of quality of services provided

3. Assess counseling and communication skills of service providers

4. Assess the effectiveness of marketing activities and how we can communicate with our

clients more effectively

5. Assess if clients are being offered appropriate choice of FP methods

III. TARGET POPULATION & SAMPLE

The exit interviews will be conducted with clients receiving family planning and safe motherhood

services from MSS Behtar Zindagi Centre, Suraj Social Franchise, Outreach services, Mother and

Child Health Centres, or NGO managed health facilities.

This study will take place in sixty six (66) districts, 48 MSS static clinics, 140 social franchises, 31 safe

motherhood and 35 outreach sites across the Pakistan (Sindh, Punjab, KP, Balochistan). A total of

4,470 clients will be interviewed, of them, 4,045 will be family planning clients and 425 will be safe

motherhood clients.

Table 1: Distribution of service delivery points

S.no Name of Districts

Selected for EI

Survey2

Outreach

sites

Suraj Social

Franchise

Static

Clinics

NGO

health

facilities

MCH

Centre

Lower Punjab

1 D.G Khan × × ×

2 Rahim Yar Khan × ×

3 Bahawalnagar × × × ×

4 Vehari × × ×

5 Lodhran × × ×

6 Jhang × × × ×

7 Toba tek singh × × × ×

8 Okara × × × ×

9 Layyah × × ×

10 Multan × × × ×

11 Bahawalpur × × × ×

12 Muzaffargarh × × ×

13 Khanewal × × ×

14 Rajanpur × × × ×

15 Pak Pattan × × × ×

Upper Punjab

1 Gujrat × × ×

2 Sialkot × × ×

3 Sheikhupura × × × ×

4 Hafizabad × × × ×

5 Kasur × × ×

6 Khushab × × × ×

7 Chakwal × × × ×

8 Jhelum × × × ×

9 Mandi Bahauddin × × × ×

10 Faisalabad × × × ×

11 Gujranwala × × × ×

12 Rawalpindi × × × ×

13 Sargodha × × ×

14 Attock × × ×

15 Narowal × × × ×

Sindh

1 Jamshoro × × ×

2 Thatta × × ×

3 Badin × × ×

4 Tando Muhamamd

Khan × × ×

2Exact number of sites by district will be shared at the time of award. In addition the

number/selection of districts is subject to minor changes.

5 Umer kot × ×

6 Hala × × × ×

7 Jacobabad × ×

8 Karachi × ×

9 Larkana × ×

10 Qamber/Shahdadkot × × ×

11 Shikarpur × × ×

12 Kashmore × × × ×

13 Mithi × ×

14 Sukker/Rohri × ×

15 Tando Adam × × × ×

16 Khairpur ×

17 Ghotki × ×

18 Tando Allayar × × ×

19 Naushero Feroze × × ×

20 Mirpur Khas × × × ×

21 Hyderabad/Hirabad × × ×

22 Sanghar × × ×

23 Dadu × × × ×

Balochistan

1 Jaffarabad × × × ×

2 Loralai × × × ×

3 Nasirabad × × × ×

4 Quetta × × × ×

KP

1 Naushera × × × ×

2 Peshawar × × ×

3 Swabi × × × ×

4 Abbotabad × × ×

5 Mansehra × × × ×

6 Haripur × × × ×

7 DI Khan × × ×

8 Kohat × × ×

9 Malakand × × × ×

Questionnaire:

A structured questionnaire is developed for the interview which is mainly divided into five sections:

Demographic information about clients

Service utilization

Marketing/BCC

Method Choice and Quality of care

Client satisfaction levels

Poverty assessment

Approximately questionnaire has a total of around 130 questions where 98% of the variables are

close ended or numeric and 4% are open ended.

Sampling:

The target respondents are primarily divided into two groups: family planning clients and safe

motherhood (delivery care) clients. As described above, safe motherhood clients will be interviewed

only at Suraj B, MCH, and NGO health facilities whereas clients receiving family planning services

will be interviewed at all facilities. The strategy would be the target clients will be interviewed while

they exit the vicinity. Informed consent will be taken from all clients. The sample will be

proportionally distribution across the randomly selected facilities. Every kth client will be

interviewed at clinics where client flow is high; details will be shared at the time of award. Details

on clients who refused to participate in the survey will be maintained along with reasons. Further

details will be shared at the time of award.

In addition, survey on safe motherhood clients will be undertaken in different period i.e. during

December 2014 or January 2014 due to certain operational reasons; while survey on FP clients

should be completed by November 10th 2014. Therefore, it is advisable to account for above stated

timelines while preparing activity budget.

IV. ROLE OF CONSULTANT/ORGANIZATION

During the assignment the consultant/organization will be required to perform the following tasks:

1. Review, translation and printing of questionnaire: MSS Research, Monitoring and

Evaluation (RME) team has adapted a survey questionnaire originally developed by MSI

RME team in the London office. The consultant/organization will translate the questionnaire

into Urdu. Translation to other local Languages is also preferred such as Sindhi, Siraiki,

Punjabi etc. Moreover, the consultant will follow standard translation procedure which

includes back translation. The consultant will also conduct a few mock interviews to pre-test

the questionnaire (on 20 clients). Any changes to the tools will be incorporated by the

consultant/organization and shared with MSS for approval. Once approved, the

consultant/organization will do the printing of the questionnaire for data collection in

accordance with the sample size. The consultant/organization will also be responsible for

dispatching the required questionnaire to respective field sites.

2. Identify, recruiting, training, and managing a team for data collection: The

consultant/organization will be responsible to identify, train, and manage a team for data

collection. The consultant/organization will be responsible for financial management of the

project, including payment of their staff logistics related to the survey. The training on the

questionnaire must be conducted at least for 2 days (including one of field testing through

trained enumerators). MSS RME team will monitor these recruitment and trainings of the

data collectors. And will provide inputs seems necessary for corrective measure to the

consultant.

Recruitment criteria for data collectors: The consultant/organization will be responsible for

recruiting qualified data collectors/enumerators. The consultant/organization must insure

that the data collectors have sufficient knowledge of family planning and reproductive health

and experience of data collection. In addition, the data collectors must be females and should

be preferably be married or above 25 years of age and must be familiar with the local

languages.

3. Data collection: The consultant/organization will be responsible for recruiting the eligible

survey participants and administering the interviews based on above stated sampling

strategy. In addition, the quality assurance plan from consultant must include that 5% of the

interviews must be revisited to check the reliability of data by their quality assurance team.

Importantly, the entire data collection in all districts must be completed in 20 days. The

actual date of data collection will be confirmed at the time of award. The consultant is

responsible to devise the strategy accordingly.

4. Checking/Screening of forms (FIELD): In the field, in order to ensure the quality of data,

the consultant/organization must check/screen the all questionnaires for missing values,

invalid values, extreme values, unclear responses, and logical errors or skip pattern on the

questionnaire. The consultant/organization will check the collected forms daily and conduct

the refresher training, if needed. The consultant/organization representative who will be

checking the forms must endorse by putting his/her initial/signature for future references.

5. Receiving log: The consultant will develop a comprehensive receiving log to keep a record

of the questionnaires, and will share the summary with MSS by district and services

providers. The main questionnaires and the reliability forms will be handed over separately.

The main questionnaires and associated reliability forms should be attached together and

data entry in both data sets should be linked.

6. Modify data entry software: The data entry software has been developed by MSI in EPI-

INFO. Based on the questionnaire; the consultant will have to modify data entry software

keeping the front screen compatible with the questionnaire. Consultant is expected to

provide details about the changes/modification in the software. Viewing compatibility

should be ensured with respect to the structure of the questionnaire on paper. The

modification in the software designing and database development must be done in close

consultation with RME at MSS so as to facilitate data analysis. The software must have built

in features to protect the security and confidentiality of data. Only concerned personnel

should have the access to database. The selected organization should ensure that the

utilized software or product is licensed (if not free or open source).

7. Checking/Screening of forms (OFFICE): In order to ensure the quality of data, the

consultant must check/screen all questionnaires for missing values, invalid values, extreme

values, unclear responses, and logical errors or skip pattern on the questionnaire. It is

mandatory to provide training on data entry and form checking to the employed personnel.

The consultant representative who will be checking the forms must endorse by putting

his/her initial/signature for future references. If more than one person is responsible for

checking and subsequent overseeing, then proper hierarchal system should be in place to

identify the responsible person through signatures or different colours for marking.

8. Coding of new responses & dual data entry: The consultant will be responsible for the

coding of all new responses/open ended questions and for maintaining a computerized

code book. The consultant must keep the new coding list as extensive as possible; the

categories of similar codes shall be done at the time of analysis. However, they will ensure

that the same response is not coded multiple times as it may occur in the questionnaires

under different questions and captions. Moreover, 100% dual data entry of the same

questionnaires by two separate data input operators will be done. As per the standard

protocol a data operator will not enter the same form twice. In order to keep a check on

this consultant must maintain code list of data operators and also enter the time (along

with date) at which the record is entered. The purpose of dual entry is to minimize the entry

errors and subsequent easy identification and rectification of errors.

9. Data cleaning of entry and logical errors: After double entry the consultant will be

responsible for the 100% cleaning of data entry errors. The consultant must keep a soft &

hard record of original data entry error lists. Thereafter, assessment of logical errors shall be

performed in the dataset. The consultant will have to provide SPSS and Stata syntax for

logical data cleaning.

10. Modify labelling/coding of dataset: SPSS syntax for variable and value labelling has been

developed by MSI. Based on the questionnaire, the consultant will be responsible to modify

and update a detailed syntax.

11. Data Analysis: The consultant will be responsible for the detailed analysis of the entire

datasets. The consultant will also be responsible to carryout advance inferential modelling

with mutual agreement with MSS. A sample report will be provided to the consultant for

reference which entails the results expected to be generated from the data. In addition to

this, the consultant would require to do analysis for each service delivery channel3. This

survey will be conducted in the project sites supported by multiple donors, thus analysis for

each project will be carried out separately on all key indicators.

The consultant will provide detailed analyses syntax for e.g. the commands do-file in Stata.

The analysis commands must be maintained in the organised and comprehensive manner

(including the commands of recoding of variable, open and close of files, computation of

age with dates etc.) so that MSS could run this any time for validation purposes. The

analysis plan should be shared by consultant with MSS RME team for approval, before

analysis for APPROVAL. In addition, services data of this project will also be made

available to the consultant for its proper utility, as and where required.

12. Report: The consultant/organization will be responsible for writing a report based on the

entire survey activity. The report will include the following elements: executive summary,

background, purpose of the survey, target population, sampling plan, implementation

strategy (hiring processes, training, project management etc.), monitoring and quality

assurance of data, and conclusion/recommendations. The selected firm shall produce a

clear, well written final report. Data analysis must be presented in a format understandable

to a lay audience, emphasizing the key and actionable findings. MSS must approve the

report prior to finalization. Final reports and data should be provided in format(s) that can

be uploaded to MSS‟s website for public consumption and utilized by implementation

partners and donor agency. Innovative ways to communicate the data (graphs, figures,

visual representation etc.) should be incorporated. As described above, the survey will be

conducted at clinics supported by multiple donors, thus the consultant will be a total of five

comprehensive reports – one for each project including the overall for MSS. The format of

all report, however, will be same/standard.

13. Knowledge Management: Development of dissemination material including posters, flyers,

and briefs of important findings for internal and external sharing, public and private

3 National Expansion Program; Existing Operations, Suraj Social Franchise, Outreach services, and Overall

stakeholder and donor reporting. These will be typically 2 to 3 page with graphical images

to illustrate the points. As part of the response, consultant organization is expected to

include samples of similar previous work. MSS will provide samples of communication briefs

for reference once the contract is awarded. This will be in addition to the detailed report.

After approval of the design and template(s) (the consultant will be responsible for

designing and composing in professional software like Photoshop or illustrator etc). The

consultant will be required to develop 2 policy briefs, 2 flyers, and 2 posters based on

distinct key findings.

The consultant will provide the developed content in editable formats (MS-Word, PDF etc.)

in Compact Discs (CDs). MSS must approve the content and retains the right to reject

or approve.

V. CONSULTANT/ORGANIZATION DELIVERABLES

Following are the deliverables to MSS for above mentioned assignment:

1. Submission of final English and Urdu version of survey questionnaire

2. Detailed management plan for the implementation of this activity

3. Submission of hard copies of all filled questionnaires after data entry- these must be signed

by the person interviewed and the person who checked the form

4. Submission of fortnightly reports after the contract has been awarded.

5. Clean two original databases in (.dbf, .mdb, .rec etc) of responses to the survey. The file shall

include weights for each observation, as applicable.

6. Comprehensive receiving log and codebook.

7. Software for data entry (complete functional software along with the exe file) and detailed

labelling and analysis syntax (as mentioned above) of analysis commands in Stata and/or

SPSS.

8. Written data analysis plan that details the quantitative analyses to be performed with the

data collected in survey implementation.

9. Five comprehensive final reports and data provided in format(s) that can be uploaded to

MSS‟s website for public consumption and utilized by implementation partners and donor

agency.

10. Spreadsheet of the data findings used to create the final report in tabular format, including

analytical tests performed and appropriate explanations.

11. Communication material (posters, flyers, research briefs) for key indicators in the survey.

12. Four final project report submission in MS Word file.

In addition to the deliverables noted above, it shall be the principal consultant‟s responsibility to

ensure the following:

o Submission of details of staff members involved in the activity along with organogram

o Submission of overall management including preparation of a Work Plan and Schedule of

works for completion of all activity at the outset

o Management and responsibility for safety and security of all survey data and analysis.

o Ensure all activity is on track and completed in given timeframes

o Ensure all activity is delivered within budget

o Ensure consistency and quality assurance of all activity

o Ensure regular communication with the MSS technical lead person.

VI. ROLE OF MARIE STOPES SOCIETY:

During the assignment the MSS RME team will supervise the entire activity. Following specific tasks

are as follows:

1. Share list of selected health facilities and other details as needed: MSS RME will share

the list of survey sites for the exit interview survey. Facilitation will also be provided in

giving any other details needed as deemed necessary for deliverables.

2. Share list of key indicators: MSS RME team will provide the key indicators for reporting in

the main report. Consultant will be expected to enrich the list and proposed relevant

indicators

3. Participation in training: MSS RME representatives will attend the trainings and provide

feedback where necessary.

4. Review of analysis plan: MSS RME will review the analysis plan in view of the objectives

and give feedback. MSS holds the authority to suggest changes or disapprove the plan of

analysis.

5. Review of report/dissemination material: The submitted report will be reviewed by MSS

in accordance with the project objectives.

VII. REQUIREMENTS OF THE CONSULTANT/ORGANIZATION

The organization must have personnel with the following qualities: good communication and

interpersonal skills; extensive experience in providing technical assistance in areas of quantitative

and qualitative research, maternal health and family planning, reproductive health (maternal health

particularly). The organization should have good track record of quality products, financial and

technical success in administration of projects and working under pressure to meet clients‟

deadlines.

VIII. TIME FRAME

It is expected that after the contract is awarded, data collection, management, analysis, reports and

other deliverables will be completed in 80 days. A detailed work schedule will be negotiated at the

time of the award.

PART B:

INSTRUCTIONS TO APPLICANTS

I. PROPOSAL DEADLINE

Proposals should be sent via email to mssresearch@mariestopespk.org and also couriered to the

given address in advertisement. The technical and financial proposal must be submitted in

separate sealed envelopes as part of the tender package submission. Late submissions will not be

entertained. All proposals will be reviewed and a meeting may be called with the shortlisted

consultant /organization in due time.

II. PROPOSAL MAILING ADDRESS

The hard sealed copy of proposal must be submitted to Awards and Contracts Section, FPRH

Project Office, Marie Stopes Society, 5th Floor - Clifton Diamond, Block 4, Scheme V – Clifton

Karachi, Pakistan stating Financial proposal, Technical proposal, name of applicant submitting

proposal and stating “Client Exit Interview 2014”. Any clarification related to technical queries

should be sent to: mssresearch@mariestopespk.org

III. PROPOSAL REQUIREMENTS

The response to this RFP should include following as per the standard template (see annex 1):

Technical Proposal

1. An introduction of the organization/firm; including its mission, current activities, client base,

and previous experience of conducting similar activities as described in the Scope of Work

(SoW).

2. Listing of key personnel who will be managing and implementing the whole research

process.

3. Curriculum Vitae (one page) of key personnel. In case of contractual employees of the

organization/firm, also include a letter stating their availability for their proposed times and

tasks.

4. An analysis of the SoW detailing understanding of the required tasks and proposed

methodology. Recommendations on the sampling strategy and plan (recruitment strategy

for interview participants).

5. A tentative implementation plan that responds to how the firm will achieve the objectives

as described in the SOW. The plan should provide detailed information on implementation

including the general scope and approach, proposed tasks of implementation, and

deliverables. The implementation plan should also provide a management scheme and

detailed information on the time and resource requirements that will be needed from MSS

in order to effectively complete the objectives.

6. List of references (Organization, Representative at the Organization, Contact Information

(address/telephone/email)

Required Declarations

1. The shortlisted consultant/organization will be asked to provide signed declarations

(Legal/compliance will be provided later by MSS).

IV. CRITERIA FOR SELECTION

All proposals submitted in response to the RFP will be reviewed by a selection committee on the

basis of the criteria detailed below:

The proposals will be evaluated according to the following criteria and weighting:

Technical proposal:

a) Institutional capability and track record 15 points

b) Experience of key personnel 15 points

c) Demonstrated understanding of the scope of work 15 points

d) Proposed implementation plans 15 points

e) Cost 40 points

_____________

Total 100 points

V. FINANCIAL TEMPLETE FOR PROPOSAL

Financial Proposal/Budget

1. A signed hard copy of detailed budget as per the standard template (annex 2) must be

submitted. The budget should include units and unit costs for all activities required to accomplish

the required objectives, tasks and deliverables. Financial proposals must be submitted by using

given Annex-2

VI. OFFERS’ VALIDITY

Your proposal must remain valid for a minimum of 120 days. Offers must be signed by an official

authorized to bind the applicant to its provisions.

VII. QUESTIONS OF CLARIFICATION

Interested applicants may direct for any technical queries in writing via email to:

mssresearch@mariestopespk.org latest by 1700 hours, 5th September 2014 and the responses will

be sent to all prospective bidders by 1900 hours, 12th September 2014.

Any reply to these queries and clarification shall not be considered as acceptance of the offer or

any agreement whatsoever by MSS.

VII. Work Plan

1. A signed hard copy of work plan as per the standard template (annex 3) must be submitted.

PART C:

TERMS AND CONDITIONS

I. NEGOTIATIONS

The applicant‟s most competitive proposal is requested. It is anticipated that the contract will be

awarded solely on the basis of the proposals. However, MSS reserves the right to conduct

negotiations prior to award to all shortlisted applicants.

II. REJECTION OF OFFERS

MSS reserves the right to reject any or all of the applications received and/or to cancel any or all of

the deliverables requested in this RFP.

III. INCURRING COSTS

MSS is not liable for any cost incurred by the applicants in connection with the preparation,

submission and delivery of offers in response to this RFP.

IV. ACCEPTANCE OF CONDITIONS

MSS reserves the right to request additional information from applicants, either in writing or

verbally. MSS may cancel this RFP without any cost or obligation at any time until issuance of a

contract.

V. AGREEMENT

MSS will enter into an agreement with the responsible and responsive offer or whose offer is

determined to be the most advantageous based on technical responsiveness and cost.

MSS intends to award a firm fixed price contract for this activity. Payment will be upon the

successful completion and acceptance of specific deliverables; which will be negotiated prior to

contract award.

VI. TERMS OF PAYMENT:

Table 5: Break-down of payment

1 Mobilization Advance 50%

2 Submission of final project report approved by

MSS

50%

The selected party shall provide Indemnity bond / insurance bond on affidavit against advance

payment.

VII. PENALTY:

Subject to any delay incurred by the organization/firm such as delay in the submission of

deliverables or final report within the above-said time plan except due to natural calamities or law

& order situation, the organization/firm must notify to MSS. Failure to notification to MSS about

delay, a sum which is equivalent to 0.5% of the remaining amount per day after a lapse of three

business days will be charged to the organization/firm.

VIII. APPLICABLE LAWS

Awardee will abide by all applicable federal, state, country, and city laws and regulations and will

obtain (or demonstrate current possession of) any and all permits, licenses, certifications or other

approvals that may be required and/or appropriate for performing services or conducting business.

Any subcontract resulting from this RFP will be governed by the laws of Pakistan.

IX. Mandatory Requirements

The consultant/organization agrees that MSS or it‟s donor organization, or any of their duly

authorized representatives, shall have access to any books, documents, papers, and records of the

contractor which are directly pertinent to the specific program for the purpose of making audits,

examinations, excerpts and transcriptions.

The consultant/organization/firm will be checked on any National/International available

lists of excluded parties e.g. (involved in terrorism, drug trafficking, connections with

Taliban etc). If the consultant/organization/firm’s name appears on any of the list, they will

be automatically disqualified from procurement and will not be notified.

List of Annexures

(uploaded on MSS site https:// www.mariestopespk.org /projects/research/

1. Proposal Format

2. Financial Proposal/budget format.

3. Work plan