Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Productivity TourLondon, October 5th 2017
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
An Overview of Wrike's European Strategy
Patricia DuCheneManaging Director EMEA, Wrike
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
The UK / Ireland Team
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Mark Rudden
Craig Mc Coy
Michael Johnston
Peter Webster
Katie Rowland
Customer Success Manager
Manager Account Management
Field Marketing Manager
Account Manager Account Manager
Greg LiggettInternational Professional Services Lead
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Andy Kenny
The UK / Ireland Team
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Ross McGovern
Fintan Lalor
Karl Miller
Ellen Harte
Business Consultant
Account Executive
Inside Sales Representative
New Business Team Lead
Deployment Consultant
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
History of Wrike in Europe
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June 2015 Sept 2016 Oct 2016 Oct 2017
New office Data Center in Amsterdam
Recruitment of the 1st local UK representative
Aug 2015
European Headquarters opens
45 employees, 10 dedicated to the UK market
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
European Data Center
All Wrike customers in the EU can request that their data be transferred to the new data center in Amsterdam.
To do so, simply contact your Wrike account manager or send an email to our support team.
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Our growing customer base in Europe
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2015
2016
2017
+68%
+46%
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Growing customer base in Europe
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Our World Is More Digital Than Ever
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“The world has changed; the way we work must change,” Jennifer Miller, Director of Product Strategy, Coca-Cola
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Digitalisation in Europe
In their latest report, "The Digital Culture Challenge: Closing the Employee-Leadership Gap," Capgemini and Brian Solis found that 41% employees vs. 85% leadership believe they easily collaborate across their organization.
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41% vs 85%
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In their 2016 report "Culture for the Digital Age" McKinsey found that non-digital culture overall, siloed mindsets and behavior & aversion to risk were cultural obstacles that negatively impacted organisations economic success in the digital age.
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Obstacles to Digitalisation in Organisations
Non-Digital Culture
Siloed Mindsets & Behavior
Aversion to Risk
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Wrike’s Mission is to enable excellence in all aspects of a company’s operations
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Are you still reacting or already acting? A maturity model for success in work management
Greg Liggett, International Professional Services Lead
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
14,000+customers have taught us a lot
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Some companies organise their work like this ...
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Others manage to do so without the chaos...
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
What do they do differently?
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
The Maturity Model for Work Management
Success
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Starting Point: React
Organize
Scale
Optimize
Continuous Improvement
React
REACT:➔ Ad hoc; on defense➔ Low visibility➔ Fragmented information
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Phase 1: Organize
Organize
Scale
Optimize
Continuous Improvement
React
ORGANIZE:➔ Single Source of Truth➔ Workflow & Role Definition➔ Focus on diagnosis
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Phase 2: Scale
Organize
Scale
Optimize
Continuous Improvement
React
SCALE:➔ End-to-end process maps➔ Automation➔ Holistic team view
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Phase 3: Optimize
Organize
Scale
Optimize
Continuous Improvement
React
OPTIMIZE:➔ Iterative refinement➔ Culture of OpsX➔ Operational ownership
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The 4 Disciplines to Operational Excellence
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PLANNING
Align people with the most important work
PROCESS
Automate repeatable processes and
workflows
VISIBILITY
Track progress towards goals and manage your
deliverables
COLLABORATION
Reduce wasteful communication noise
through efficient, focused collaboration
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 24
React 1. Organize 2. Scale 3. Optimize
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
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React 1. Organize 2. Scale 3. Optimize
All work captured in one system
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 26
React 1. Organize 2. Scale 3. Optimize
All work captured in one system
Pre-work planning stage; workload
balanced
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 27
React 1. Organize 2. Scale 3. Optimize
Ad hoc work intake; unclear roles & responsibilities
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 28
React 1. Organize 2. Scale 3. Optimize
Ad hoc work intake; unclear roles & responsibilities
Critical moves scripted, increased
accountability
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 29
React 1. Organize 2. Scale 3. Optimize
Project info, dialogue is centrally located &
accessible
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 30
React 1. Organize 2. Scale 3. Optimize
Project info, dialogue is centrally located &
accessible
Meetings focus on actions, decisions, and
goals - not review
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 31
React 1. Organize 2. Scale 3. Optimize
Over-reliance on meetings & in-person
‘downloads’
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc 32
React 1. Organize 2. Scale 3. Optimize
Over-reliance on meetings & in-person
‘downloads’
Single data location, reports, proactive searching enabled
PLANNING
PROCESS
VISIBILITY
COLLABORATION
4 Disciplines and 3 Stages of The Wrike Way
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Bringing it all together
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PLANNING
PROCESS
VISIBILITY
COLLABORATION
Organize
Scale
Optimize
Continuous Improvement
React
Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Customer Panel: Best practices: how to use Wrike successfully in a demanding environment
Craig Mc Coy, Customer Success Manager Wrike
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Productivity Tour London | Confidential | All Rights Reserved by Wrike, Inc
Wrike Customer Panel
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Fergus AdamCraig Mc Coy
Customer Success Manager
Creative DirectorDare West
Project Manager Bango.net
Jason Howling Neil Manning
Environmental Services Manager
First Choice Homes Oldham
Omar Chin-Keow
Head of ProductionLittle Star Media