Product Support Manager and
Chief EngineerA Cooperative Relationship Across the
Programs Lifecycle
NAVAIR – PMA299 H-60 Program Office
Mr. Woody Payton, PMA-299 PSM
Ms. Robin Witte, PMA-299 CHENG
June 6, 2017
2017 PSM Workshop 6 June 2017 1Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-384
The PSM / CHENG Relationship
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3842
A Good Relationship…..
….or a Not So Good
Relationship
Team Work?
OR
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3843
NAVAIR Reporting Chain
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3844
NAVAIR
NAVAIR Organization
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3845
CHENG PSMPMA-299
The PSM/CHENG Relationship
•The PSM and the CHENG are both instrumental in the Acquisition and Sustainment of a platform
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3846
A Close Working Relationship Betweenthe PSM and CHENG is Key to Effective Lifecycle Sustainment
Systems Engineering Technical Reviews (SETR) Lifecycle Support Planning
Safety AnalysesFuture Capability and Readiness material
improvements
Reliability and Maintainability AssumptionsFirst Article testing and production evaluations for new
material support vendors
Failure Modes and Affects Analyses DMSMS* and Obsolescence Management
Supportability Assessments Rapid Deployment and Early Operating Capability
Failure Reporting and Corrective Action System *Diminished Manufacturing Sources and Material Shortages
Systems Engineering
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3847
• Systems engineering (SE) is a methodical and disciplined approach for the
specification, design, development, realization, technical management, operations, and
retirement of a system. - Defense Acquisition Guidebook
System Design and DevelopmentProduction
andDeployment
Operationsand
SupportCAD II
Program
Phase
Evidence of Completion
Conduct Verification
ContractAward SFR PDR CDR
BCADelivery
FirstFlight SVR
SDDComplete Field
Support
System Performance Requirements
War Fighter
Need
Performance Specifications
PreliminaryDesign
DetailDesign
Build
Deign Specifications
Performance Evaluation
Operational Evaluation
System Verification
ALLO
CATIO
N A
ND D
ESIG
N
INTE
GRATI
ON A
ND V
ERIF
ICATI
ONDefine
Verification
IdentifyRequirements
ConductEng
EvalDefine
Seg/Sub-System
EvalE
XE
CU
TIO
N
PL
AN
NIN
G
Verification
Sub System Engineering
Eval
Systems Engineering Technical Review Process
• NAVAIRINST 4355.19E is the policy which defines the review process that leads to an assessment of program execution Provides the framework used to provide the PEOs, and PMAs with a sound analytical basis
for the system's acquisition and confidence that the system will satisfy requirements.
Enables an independent assessment of emerging designs against plans, processes and key knowledge points in the development process
Uses consistent templates to ensure appropriate programmatic and technical subject areas are evaluated through the acquisition process
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3848
Product Support Relationship to Systems Engineering
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-3849
•What happens Post Production?
IdentifyAnalyze/
Justify
Resource
Execute
Monitor
RCCA
2 Yrs
4 Yrs5-7 Yrs
Non-Material OMCA
1.
5.
4.
3.
2.
Material
RCCA = Root Cause Corrective Action
OMCA = Organizational Maintenance Capability Assessment
PS
Eng
The PSM/CHENG RelationshipPMA-299 Examples of Cooperation• Systems Development and Sustainment
• Service Life Assessment Program/Service Life Extension Program (SLAP/SLEP)
• Full Motion Video
• Mid Life Upgrade
• ECPs
• Kidde Flame Detectors
• Quality Escapes (ex. mis-drilled floorboards, TGB, etc.)
• Life Cycle Support Decisions• Maintenance Planning and Management
• Sustainment Engineering Requirements
• Budget Requirements and Execution
• Workload Prioritization
• Additive Manufacturing/DMSMS• TLG Shimmy Adapter
• Collective Cover
• Royal Australian Navy (RAN) Cooperative opportunities
• FMS (Australia, Saudi, Denmark, Spain)
• Manning and personnel decisions
• Technical Data rights and accessibility
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-38410
The PSM / CHENG RelationshipLessons Learned
• Develop trust
• Communicate openly and honestly
• Respect each persons area of expertise and what they bring to the
team
• Don’t be afraid to disagree but be able to support your position
with facts and data
• Come to an agreement, and stick to it before leaving the room
• Support this collective position and discuss/make changes as a team
• Discuss disagreements away from the team
• Develop a plan that is technically achievable, executable and
supportable
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-38411
2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;
distribution is unlimited; as submitted under NAVAIR Public
Release Authorization 2017-38412