ENTERPRISE MOBILITY AND DIGITAL ABILITY
ABOUT US
•A solution providers to customers for their enterprise side of business need in B2B segment and marketing and digital reach of customers . We service your enterprise need on the business side and digital needs on the reach side. •Our Business solutions •Enterprise messaging (Transactions) •Enterprise Emails (Transactions) •Enterprise Voice (cloud telephony for small and large set up) •Virtual Mobile Numbers •USSD solution for recharge Companies •Our Marketing Solutions for all Screens Digital solutions (SEO, SEM, Mobile sites, Mobile Videos, websites and social media marketing) Email campaigns through our publishers networks.
INSTANT AND EFFORTLESS COMMUNICATION
Brands and enterprises are more susceptible to vagaries of ecosystem So are there customers. Reach them when they need you
Business communication
Marketing Communication
Create
Connect Engage
Educate
Engage Serve
OUR SCREEN SOLUTIONS
Messaging (Outbound and inbound) for both National and International
Outbound
Transactional
Alert, Reminder, OTP, Mobile authentication and verification etc.
Promotional:
Awareness, discount, promotion and Mobile couponing, WAP link (MVC)
embedded messaging for brands or video commercial
XX-ICICIP
Dear customer, premium
receipt against your policy
number10233 has been dispatched
If not received tomorrow
evening.SMS<PNR> 10233
Client
MVC
Client video
on customer mobile
LG INBOX LG Exchange Carnival. Bring your old LG appliances & exchange for new. Click http://yourclick.com/exchng on cell to view the full OFFER.
Contd…
CONTD….
Virtual Mobile Number (VMN) -Inbound
9XXXXXXXXX
For brand identity, reply for poll, contest, enquiries through keywords, text to screen for social or business gathering, sales updates, inventory and stock alert, balance enquiries Etc
lm
XX-SHOPPEE Do you know, where is the tallest Building being built? Answer to win 625 SMS cont <answer ) to 9xxxxxxxx
9xxxxxxxxx Cont china
EMAIL SOLUTIONS
EMAILING
Managed campaign to TGs by Mobizdom for brands, SMEs and enteprise
Transactional mails to Opted-in subscribers, payment confirmation, policy reminders, Alert, reminder, OTP, activation link etc
VOICE SOLUTIONS (CLOUD VOICE SOLUTIONS)
Mobizdom offerings
Voice services
Run inbound voice campaigns – Virtual receptionists, missed calls, click-to-call, automated IVRs
Outbound campaigns – payment alerts, password confirmation, announcements
Customized inbound or outbound voice campaigns based on customer requirements
CLOUND TELEPHONY SOLUTION FOR CONTACT CENTERS
Call Center 1
Call Center 2
Home Agent
Customer Calls Call Center Number
Calls are routed to any of the free agents located
anywhere
CloudAgent provides unmatched flexibility – exposes APIs that allows further
development
CloudAgent Features Why CloudAgent?
Full featured Inbound/Outbound Call Center State of the art IVR with KooKoo Advanced ACD with multi-location skill routing Call Queues with custom music on hold Call Recording Computer Telephony Integration “Screen Pops”
Supervisor Dashboard for real time monitoring Real-time and Historic Call Reports Integrated BI Tool for customer interaction
analysis
Zero hardware installation and absolute mobility Zero setup cost Reduced Operational Cost Maximum uptime with multi-location call routing Dynamic Capacity Planning Facilitates distributed regional operation Call treatment in regional languages with regional
context Improved Customer satisfaction
ROBUST PLATFORM + SEAMLESS INTEGRATION = COMPELLING OFFERING
10
Scalability across cities
Reliability of service
Flexibility of APIs
Integration with CRM
Multi-Lingual 10+ Indian Languages
Analytics of Call Data
Support Pre- & Post-
Sales
A Telco grade platform backed by Pre- and Post- Sales Support – well appreciated by
clients
CloudAgent and BizPhone customers benefit from the robust KooKoo platform
Built by Telco Experts
DIGITAL SOLUTIONS
Performance based campaigns
Mobile Video Communication (MVC)
Social media marketing
SEOs, SEMs, PPC, CPC
We propose solutions based on the needs of clients
Enhanced communication with video on mobile
leading to high level of customer engagement &
brand retention
Mobile Video Communication
OUR PLATFORM FOR MARKETING
We have strong unified platform which covers
SMS campaign management
Send SMS to targeted users
Promotional campaigns as per TRAI guidelines
Transaction campaigns
Shortcode/longcode PULL services
Email campaign management
Run media rich content marketing campaigns
Target users based on profile – gender, profession, geography, age
Capture user behavior - Open, link clicked, unsubscribe
Link E-mail campaigns with analytics tools
Thank You Best Mobizdom Team [email protected]