Queensland Government ICT Renewal industry update

Glenn Walker

ICT Renewal update

• ICT Action plan highlights

• Addressing industry feedback

• Outcomes of ICT sourcing improvements

• Progress to ITaaS

• ITaaS contract and commercial aspects

Recap - What you told us.

ProcurementInnovation

Business growth

So what have we done for you lately ?

• Better opportunities to grow the SME market • IP sharing• Private sector procurement pain point analysis• Pre-qualified vendors

– Strategy and planning services– Business change services– Program and project gated assurance services– Further categories are to be released

• Numerous market opportunities.

• Cleared the GITC backlog

What’s next on our radar

• ITaaS and ICT contestability roadmaps • Strategic procurement plans• Implementing the ICT Innovation Portal• Build an ITaaS contract framework and guidelines • Next round of sourcing improvements • Helping Queensland business grow with GITC

and industry qualification changes. • Better reuse of EME and industry engagement

outcomes across the sector

The ITaaS journey – where we are at

• Strategy

• Policy

• ITaaS decision framework

• ITaaS ‘build a contract’

• Procurement vehicles– EC&C– IaaS – SAM

Whole-of-government ICT sourcing review

Key findings •Agencies and the ICT industry share the same pain in delivering greater customer value

– Time and Cost– Central strategic ICT decision making should be more

agile and integrated– A lack of flexible, scalable models for procurement – Degree of variability in process – The gap between ICT-as-a-Service vision and legacy

ICT procurement process reality

Whole-of-government ICT sourcing review

Top 6 recommendations•Implement short term reform actions as a priority•Redefine our strategic ICT procurement•Modify ITaaS procurement agenda•Ensure there is greater consistency in ICT procurement policy across agencies•Continue to develop a scalable/flexible risk, liability and contract management framework•Targeted re-investment in ICT procurement people

Future of ITaaS Contracts

• Module 10a is filling a short term requirement but will inform the medium term outcome.

• The existing module 10 – Managed Service, will become –as-a-service.

• Supporting the as-a-service module will be two key artefacts.

• Provide all the advice required to develop fit for purpose as-a-service arrangements.

• Ensure the State meets its obligations

• Ensure terms and conditions are workable for the varying types of ITaaS arrangements.

• Industry will be widely consulted.