Oxford Street District
Zonal Working Group Meeting
July 2019
Work in Progress July 2019
Agenda
Topic Lead Time
1 Welcome and introduction Chair 10 mins
2 Terms of Reference Chair 5 mins
3 Treatment of footway and carriageway surfaces
Tom Rimmer, NRP 10 mins
4 Management workstream update Ros Hick, WCC 60 mins
5 Wrap up and next meeting Chair 5 mins
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Terms of Reference
1. Build on positive engagement with stakeholders to support the successful delivery of the Oxford Street District Place Strategy.
2. Receive updates on the design of work packages set out in the agreed Delivery Plan.
3. Discuss and provide feedback on common issues across the zone/s and address technical or location specific issues.
4. Support the formal decision-making of the council by providing input to the design process.
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Terms of Reference
5. Wide range of representative stakeholders for each zone. One representative of each stakeholder organisation.
6. Constructive and respectful of all opinions.
7. Part of an iterative design process. Papers and draft plans are not to be distributed without permission.
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Oxford Street District
Street design examples
July 2019
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Operational approach
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Operational approachClarification of pedestrian focused design
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Benefits - Streetscape
New and improved pedestrian crossings, reduced traffic, reduced vehicle speeds & reduced
noise & air pollution will make Oxford Street a safer, easier and more comfortable place to walk
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Benefits – Pedestrian priority
Pedestrian priority areas with improved footways, reduced traffic volumes and speeds, & may
include flush surfaces. Improve comfort, safety and permeability of walking while maintaining
vehicle access
Jermyn Street example of pedestrian
priority designBond Street examples of pedestrian priority design
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Pedestrian priority – Oxford Street
Oxford Street will carry bus movements and will therefore have kerbed carriageways along the
majority of it’s length with appropriate kerb heights for boarding at bus stops.
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Flush surfaces appropriate at junctions and crossing points to improve pedestrian comfort and
ease walking conditions for less able street users.
Pedestrian priority – Oxford Street
Flush surfaces introduced at all junctions on Baker Street
“Raised table” facilities designed for smooth vehicle movement suitable for buses
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Pedestrian priority examples
Bond Street at Clifford Street and Grafton Street
Achieved very low speed environment for vehicles through design of street environment.High level of pedestrian priority & comfort.High quality materials & flush surface throughout with asphalt carriageway.
Pre-scheme
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Pedestrian priority examples
Bond Street at Burlington Gardens
Achieved aesthetic objectives and improved pedestrian priority –
However use of material pattern in carriageway and footway visually disguised the kerb once the yellow markings were removed. Concerns that this created a trip-hazard
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Pedestrian priority examples
Bond Street at Burlington Gardens
Application of feature to highlight the kerb edge has now been applied –significantly addressing the issue
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Pedestrian priority examples
Bond Street near Grosvenor Street
Footway maximised with clear delineation between carriageway and footwayTimed pads accommodate loading while providing more footway when not in useFlush surfaces at junctions
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Pedestrian priority examples
Burlington Gardens scheme
Flush surface and enhanced materials combined with low speed environment has achieved high levels of pedestrian priority
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Pedestrian priority examples
Marylebone Lane Scheme
Aesthetic improvement with use of different materials in footway and carriageway
Non –provision of a flush surface means that pedestrians are not always inclined to make full use of space despite low traffic environment
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Pedestrian priority design approach
• Different measures appropriate to different circumstances using lessons learnt
• The design approach will be based on careful consideration of requirements and future conditions at each site
• Many additional considerations: Safety, operation, enforceability, maintainability, legibility, use by the visually and physically impaired
• Commitment to monitor and address issues post scheme implementation
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Oxford Street District
Management Plan
July 2019
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VISION:
To co-ordinate and deliver a robust partnership plan that will ensure the Oxford Street District is managed to a
world class standard. Along with a partnership funding programme to
facilitate its delivery.
SAFETYDelivering a safe and well Managed Environment
MANAGEMENTDelivering Sustainable Management services
across the District
MAINTENANCEDelivering a clean and well maintained public
realm
FUNDINGResourcing high service standards
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What is Place Management?
• Street Cleansing, Waste & Recycling
• Safety & Security
• Street Management & Enforcement
• Highways Maintenance 98%
Parking compliance achieved in
2018/19
23
NWEC-funded officers to
enhance security, compliance and rough sleeping
cleansing services
Up to 26
Collections of Litter bins a day
on Oxford Street
2203
Investigations into legislative
breaches in OSD 2017/18
1139
Reactive highways repairs on
Oxford Street in 2017/18
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New Approach to Management
• New WCC approach launched September 2018
• Multi-disciplinary teams provide a joined-up response to local issues and opportunities
• Extended service and resources with City Inspectors active 7 days a week
• Clearer escalation route through neighbourhood managers and area heads of service for complex and strategic issues
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Baseline:
• ENW interventions to resolve issues such as: Noise, Waste non-compliance, ASB complaints
• Area based teams supported by Pan-Westminster services such as, Trading Standards Licensing and Regulation and City Operations (Emergency Planning, Commissioning, Resource Allocation)
• City Inspectors – Multi-disciplined enforcement capabilities working with partner agencies
• Parking Enforcement across the district
• Specialist WCC unit dedicated to supporting the safe planning and regulation of filming and events
Recent changes:
• Multi-agency district governance launched - to coordinate and prioritise issues within the district across Police and BIDs (NWEC)
• Increased dedicated City Inspector resources within the district – Funded by NWEC
• 2 Additional Rough Sleeping coordinators – Funded by NWEC
Street Management & Enforcement
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Future:
• Extended Partnership Agreement to include:
- Improved use of insights to identify key issues and agree resource priorities
- Ability to flex up and down resources across the partnership based on need
- Repurposing resources and delegation of powers where appropriate
- Increased focus on reducing crime and the impacts of crime
Street Management& Enforcement
• Greater engagement and street presence to help drive increased compliance and neighbourly practices
• Two new OSD Place Managers within the NWEC team
Feedback on future management?
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Safety & Security
Baseline:
• Partnership with the Police, NWEC, businesses and residents to gather insights on specific issues
• Regular Ward Panel (MET Police, NWEC, WCC) with community members to prioritise issues
• Coordination of problem solving using partnership resources – via neighbourhood management meetings
• Note: there are limitations to Council responsibilities and powers (e.g. rough sleeping and control of pedicabs)
Recent changes:
• New multi-disciplinary OSD team focussing on engagement, compliance and enforcement (Funded by NWEC)
• Work with new Met police BCU Teams (Borough Command Unit)
• NWEC security services extended on Sundays from next week
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Safety & Security
Future:
• Continued and improved services for rough sleeping and outreach support
• Lobbying Central Government for powers where there are current limitations ( e.g. pedicabs)
• Enforcement for moving traffic contraventions via ANPR (Subject to approval)
• Assistance to promote Met Police Employee Supported Policing Scheme and integration into the everyday management of the district
• Development of Metropolitan Police Service Crime and ASB CCTV System
• Development of HVM measures and management of these
• New NWEC Security Manager
Feedback on future management?
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Cleansing, Waste & Recycling
Baseline:
• 10 tons of waste collected from Oxford Street by WCC every day
• Reactive street washing service as a response to staining by both NWEC and WCC cleansing teams
• Deep cleansing 3 times a year by NWEC Clean Team
• WCC winter maintenance and service plan
Recent changes:
• Realignment of existing NWEC Funding provisions – enhancing deep clean facilities (4 new deep cleansing vehicles)
• Trialling waste consolidation solutions and assessing options for innovation
• New dedicated gum removal and reactive sweeping provision (NWEC)
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Cleansing, Waste & Recycling
Future:
• Robust testing of new street materials to ensure longevity and suitability for cleansing regime
• Encouraging more considerate disposal and recycling practice throughout the district
• New approach to bags on streets - off-street collection encouraged where possible.
• £350k additional funding for 5 additional flushing and sweeping vehicles and WCC sweeper resources
• Greener Waste collections and recycling practices throughout the district with regular assessment and improvements to ensure a Greener district for all
• New NWEC RAG rating system for streets to ensure appropriate response with new Environmental Manager to coordinate
Feedback on future management?
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Highways Maintenance
Baseline:• Reactive: responding to inspections, complaints or emergencies• Routine: regular consistent schedule for patching, cleaning, landscape maintenance and
other activities• Programmed: planned schemes, primarily of resurfacing, reconditioning or reconstruction• Regulatory: inspecting and regulating the activities of others
Recent changes:
• Increased frequency of planned repairs and maintenance to footways and highways –planned closures increased from 6 to 18 per year.
• Improved co-ordination with utilities to better align repair and upgrade works and reduce disruption
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Highways Maintenance
Future:
• Choice of materials to be made with future use and cleansing regime in mind to ensure a visually impressive district in the years that follow
• Continued co-ordination with utility providers
Feedback on future management?
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• We will ensure day-to-day services and operations continue with minimal disruption during delivery of OSD public realm improvements.
Management During Public Realm Works
• Key areas of focus will be:
• Waste Collection Services
• Cleansing Services
• Liaising with logistics operators to ensure minimum disruption
• Improved highways coordination with regards to works
• Increased communication with utility companies
• Ongoing work with the Police to ensure security and safety is maintained
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Annual Management Costs
• Business case for the OSD Place Strategy shows an additional £3.4mil (estimate) required –funding shortfall to be met (funding strategy currently in development)
£657k / year Secured as part of Phase One for additional management functions
£9m / year Baseline (2018) management spend
Additional daytime outreach
services from Dec 2018
Additional City
Inspectors from Jan
2019
Additional cleansing services
from 2020
Policing & Security
Waste & cleansing
Parking Marshalls
City Inspectors
ENW
HighwaysParks
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Partnership in Management
Delivery of the OSD Place Strategy vision and the successful operation of the area will require an ongoing effort from residents, businesses, property owners and the Council.
What can residents, businesses and property owners do to improve management of the area to maximise and protect the benefits of the Place Strategy and £150m investment?
For example:
• Residents proactively reporting issues to the Council
• Businesses taking greater ownership of the front of their businesses
• Property owners insisting on ‘responsible/neighbourly leases’
• Contributions to the funding of the future Oxford Street District
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For more information go to our website:
www.OSD.london
Get in touch via:
Work in Progress July 2019